healthcare EXPERIENCEsolving problems is good;preventing them is better

A CONSTRUCTION MANAGEMENT COMPANY

CSM Group is a construction

management firm with national

experience managing a variety of large

and small projects. Since our inception

in 1983, our history, combined with

our extensive knowledge of today’s

every-changing demands, allows us

to deliver the best facility solutions for

our clients.

Our construction management experts

provide transparent, collaborative

solutions and represent our client’s

best interest from project design

to completion. Our portfolio of

construction experience includes

managing projects within regulated

and specialized environments of

our Healthcare, Food & Beverage,

Education, Advanced Technologies,

and Commercial/ Industrial markets.

Through community involvement,

sustainable business practices,

proactive safety initiatives, and

unwavering integrity, we are steadfast

advocates for our clients, our

employees, and the communities in

which we work.

who weare

whatwedo

CONSTRUCTIONMANAGEMENT

PRE-CONSTRUCTION

DESIGN / BUILD

FACILITYASSESSMENT

MASTERPLANNING

For over 30 years, we have developed our expertise in all aspects of the rapidly evolving healthcare industry. We understand the complexities of the healthcare industry and the unprecedented changes shaping this market. We consider flexibility and adaptation to be key components in meeting our clients’ evolving needs.

Our commitment to safe practices and high standards are embedded in our processes and reflected in our work. Our team of Certified Healthcare Constructors and clean build experts are among the elite in healthcare construction. They innovate beyond the challenges by accurately planning and collaborating with our clients to deliver safe practices and innovative solutions.

csm experience healthcareexperience

wherewe

work

From new facility development to renovation and expansion of existing facilities, our quality healthcare construction management services are unsurpassed.

Connectedness.Achiever.Belief.Adaptability.Significance.

These are the Top 5 strengths that appear in Jim’s StrengthsFinder Assessment, and are fitting to his position as Group Vice President.

In this role, he is responsible for the overall management of his project team, and also provides oversight of the Healthcare market segment.

His knack for knowing and understanding all types of people - and by understanding what makes them unique - creates a team that works together for the common good: a successful project.

jim feltch, chcgroup vice president

our industry specialistourservicesBarrier Management

Environment Management

Infection Control Risk Assessment

Safety / Security Risk Assessment

Interim Life Safety Measures

Systems & Equipment Commissioning

Facility Life Cycle Analysis

Facility Assessments

Survey Readiness

Software Solutions

Bronson Methodist Hospital

b r o n s o n h e a l t h c a r e g r o u pCSM Group has been continuously integrated into the Bronson Healthcare Group master plan delivery for over 30 years. The Group is a not-for-profit, tertiary healthcare system with a workforce of over 7,100 that serves patients throughout southwest Michigan and northern Indiana.

Operating on the site of Bronson Healthcare Group in occupied spaces, CSM provides facility construction management and planning support for all existing and emerging needs, including the construction of a replacement hospital to facilitate growth of services and the emerging trends in healthcare delivery. Developed on a 14-acre site adjacent to the 100-year-old hospital campus, this complete replacement facility included a medical office pavilion, and an outpatient/inpatient pavilion that all came together around a central garden atrium. The focus was to create a healing environment by bringing the outdoors inside a downtown urban environment.

CSM also adhered to Bronson’s commitment to build a healthier future by helping set high standards for environmental practices. As a result, Bronson Methodist Hospital was named one of Kalamazoo’s first Leadership in Energy and Environmental Design (LEED)-certified healthcare facilities.

Bronson Methodist Hospital Atrium

Bronson Commons

Bronson 2 NorthBronson Bi-Plane

kvcc healthfocused campus

CSM Group was recently selected to serve as the construction manager for the new Health Focused Campus in the heart of downtown Kalamazoo.

In cooperation with Bronson Healthcare Group and Kalamazoo County Mental Health and Substance Abuse Services, Kalamazoo Valley Community College’s vision for this project is to create a campus focused on wellness and food sustainability. The new campus will be developed on 13.3 acres of unused land donated by Bronson Healthcare Group, where KVCC will expand its curriculum to include training in sustainable food production, distribution, and preparation. The campus will be a catalyst for urban revitalization, community health, and workforce development.

KVCC Health Focused CampusKVCC Health Focused CampusKVCC Health Focused Campus

allegiance health

CSM Group was selected as the construction manager for the Allegiance Health Specialty Center, a new 17,400-square-foot, 3-story medical office building designed as a leading specialty medical center treating patients with spine, brain, joint, and muscle conditions.

Housing various services such as radiology, imaging, pain management, rehabilitation, sports, medicine, and neurology, the Center provides flexible space for state-of-the-art equipment and technology needs, as well as ample room for growth.

The specialty center offers convenient, personalized care for patients, including:

• Aquatic therapy pool• Community room (for events/education)• Therapy gym and treatment rooms (including locker room facilities)• Hand clinic• Home medical equipment retail services• Imaging: Open MRI, CT, ultrasound, and general X-ray services• Laboratory• Osteoporosis and balance center

Life EMS Ambulance was the first ambulance service established in Western Michigan, and is among the first in the U.S. to be accredited by the Commission on Accreditation of Ambulance Services, the gold standard in the EMS industry.

The construction project consisted of a complete renovation of the existing ambulance dispatch facility offices and training center, and a new 14,000-square-foot addition to the existing building for new office space, restrooms, training area, ambulance dispatch garage, and maintenance area.

The maintenance area includes hydraulic service lifts with a second-story mechanical mezzanine. The addition is constructed from structural pre-cast concrete tilt-up panels. New MEP and fire suppression infrastructure systems and a new roofing system were also added. All new site work and site improvements encompassed the entire property footprint.

All construction and renovation on the existing facility utilized the “live” and in-use T1 phone line and power system. This system was the key component to all of Life EMS incoming emergency calls to the call center and dispatch location. This line fed the temporary relocated location at the old Rose Street Fire Station #4, which was renovated in anticipation of this relocation and construction project by CSM Group.

Allegiance Specialty Health Center

Life EMSAllegiance Specialty Health Center Lobby Life EMS Training Room

lifeems

fhc of battle creek

The Family Health Center of Battle Creek, a fully-integrated healthcare facility serving nearly 30,000 patients in Calhoun County, was faced with a situation requiring an expansion and renovation of their existing facilities to better serve their rapidly growing number of patients.

Utilizing a phased construction approach, CSM Group was able to renovate 26,000 square feet of existing space and build a 28,500-square-foot addition. The facility now includes a new dental clinic, approximately 30 clinical exam rooms, community room, and expanded administrative areas.

In 2013, CSM was hired to construct a 45,400-square-foot Women’s Health Services Center that will provide expanded obstetrics (OB) services to the underserved women of Calhoun County. The facility is home to 18 exam rooms, nurse stations, a medical procedure room, an ultrasound room, counseling offices, and necessary space for office support staff. Services at the facility include certified nurse midwives, group OB visits, nurse care coordinators, and behavioral health counselors.

The design and construction of the project was taken into careful consideration in order to maintain sustainable practices. The site development was balanced to minimize removal of soils, and construction waste was closely managed. Striving to meet LEED requirements, all of the interior finishes were specified to meet the U.S. Green Building Council (USGBC) requirements for recycled content and low VOCs. To reduce and minimize energy use, a high-efficiency mechanical system was also installed, as well as an automatic lighting control system.

FHC of Battle Creek Dental Clinic

FHC of Kalamazoo Exam Room

The Family Health Center of Kalamazoo’s dynamic $8.3 million, 70,000-square-foot expansion of its existing facility allowed it to double the number of patients it treats each year.

The new facility triped the exam room space and included a highly efficient medical pod layout, new pharmacy, welcoming patient waiting areas, courtyards, locker rooms, classroom space, and a centrally-located administration space.

In order to begin construction of the new addition, a considerable amount of coordination occurred between CSM Group, the owner, and various project teams. Throughout construction, the existing center remained fully operational, and the work was performed in phases to ensure that the daily clinical services were not interrupted.

FHC of Kalamazoo

fhc ofkalamazoo

FHC of Battle Creek Women’s Services Center Nurse Station

Here at CSM Group, we have a moral obligation to safeguard each other, our clients, and the environment by aspiring to operate a safe, injury-free and healthy workplace. We are committed to upholding food safety standards when working in food and beverage production areas.

leadwith

safety

Experience Modification Rate (EMR) measures the safety record of a company. The construction industry average is 1.0. A company with a better-than-average safety record will have an EMR rating below 1.0.

Total Recordable Incidence Rate (TRIR) is a measure of the rate of recordable workplace injuries, normalized per 100 workers per year.

Year 2009 2010 2011 2012 2013

CSM Rating 0 0 0 0 1.5

EMR RATING

TRIR RATING

Year 2010 2011 2012 2013

CSM Rating .88 .9 .84 .78

diversity policy statementCSM Group embraces the value of diversity and

actively seeks opportunities to create diverse

supplier partnerships. We recognize that having a

diverse supplier base facilitates mutual success and

increases product value and customer satisfaction.

By including qualified diverse suppliers, we continue

to sharpen our own competitive edge, providing CSM

with innovative solutions.

The diversity of our suppliers is vital to our

customers’ success in the global marketplace. We

are committed to maintaining a diverse supplier

base and implementing business practices that

will provide equal access to proposal opportunities

for minority and women-owned businesses. The

responsibity lies throughout CSM with all personnel

who influence or make supplier selection decisions.

CSM strives to improve and develop our diverse

partners in recognizing the economic importance of

utilizing diverse suppliers in the communities where

we work and live.

mentorship programCSM Group believes, that at our community’s core,

the ultimate catalyst for growth is the ability to

identify, engage, and empower people. Each year,

CSM selects a mentee to go through our mentorship

program, and the mentee and mentor will meet

monthly for a period of 1 year. During the meetings,

the mentee will also meet with other positions and

departments within the company, such as Accounting,

Business Development, Human Resources, and I.T.,

in order to learn best practices for their business.

our diversityprogram

a commitment to diversity

“CSM Group shows us a great deal of sensitivity when working with our staff during patient occupancy. When we are looking for another organization to work with, we are not just looking for a vendor, but someone we can truly partner with. We find this partnership with CSM.

”frank sardonepresident and ceobronson healthcare group

ourofficelocations

Corporate Headquarters

444 W. Michigan Avenue, Suite 100

Kalamazoo, MI 49007

Grand Rapids Office

600 Monroe Avenue NW, Suite 104

Grand Rapids, MI 49503

Omaha Office

1111 N. 13th Street, Suite 105

Omaha, Nebraska 68102