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    Intelligent Healthcare Management

    INNOVATIVE TECHNOLOGY ACHIEVING MEASURABLE RESULTS

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    A modern hospital is a complex campus a mini city accommodating many different

    buildings, specialist facilities and agendas. For it to work efficiently and free up funding

    to provide quality patient care, it is vital that the different functions and departments

    come together and work with each other; that technology supports integrated building

    TODAYS CHALLENGES

    At Honeywell we recognise that, in todays

    competitive healthcare environment,

    hospital staff are under ever-increasing

    pressure to do more with fewer resources.

    On the one hand they are being asked to

    improve patient care and service delivery;

    on the other, to increase patient numbers,

    improve productivity, implement moreefficient business processes and cut

    costs. Against this, drive for performance

    improvement, security, public safety and

    risk mitigation remain top priorities.

    Efficient building and security

    management

    Hospitals need to be comfortable, energy

    efficient, safe and secure and to generate

    building management efficiencies. Accuratevisual and aural information in the event

    of a security alert coupled with the safe

    evacuation of a large number of people,

    are prime safety concerns. Improved utility

    management, minimising unwanted alarms,

    protecting staff and reducing theft and

    misappropriation of critical hospital assets

    are high on the hospital managers agenda.

    Hospitals are under pressure to im

    budget targets: managers must ado

    achieve results.

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    management systems, automated workflow processes and timely information exchange.

    With foresight and planning, hospital managers can influence the entire, simultaneous

    experience of many different stakeholders without compromise.

    ove service delivery and meet

    innovative ways of working to

    Improved patient care and revenue

    generation

    Reputation is vital to attracting patients.

    Hospitals need to be safe, responsive and

    agile. Currency of information helps to

    support equipment uptime and operational

    efficiencies. The ability to integrate building

    management solutions with business

    systems eliminates administrative bottle-necks and speeds the passage of patients

    through the system. From locating a

    hospital bed or a trauma team, to ensuring

    lighting and heating is aligned to demand

    or locating vital mobile equipment, timely

    information exchange between systems

    and people is critical to first class service

    delivery.

    It also helps to meet patient expectation.

    An ambient environment and first class

    bedside services access access to

    phone services, TV, games, the internet

    and meal ordering for example make for

    a more pleasant stay and provides revenue

    generating opportunities.

    Meeting financial responsibilities

    Manual processes are expensive, time

    consuming and open to risk, tampering

    and theft. Integrated control technologies

    improve the productivity of buildings,

    assets, staff and ancillary services. They

    help to optimise existing resources

    and reduce costs and waste to drive

    performance improvement that underpinsbusiness goals.

    Better internal processes

    Converged solutions mitigate risk and

    minimise costs. The more complete

    and current data records are whether

    pertaining to access permissions, an alarm

    alert, trending data or real time monitoring

    of patients, equipment and staff the

    quicker the right response and the betterthe standard of facility services and clinical

    decision-making. Patients recover more

    quickly; patient and staff satisfaction

    improves along with the hospitals

    reputation.

    Increased productivity

    Automated technologies improve workflow

    processes, ensuring that they happen as

    intended. The ability to seamlessly collect

    data from multiple points, integrate it and

    distribute it supports information sharing

    and automated processes. It taps the

    full potential of data exchange tracking

    the whereabouts of staff and assets andinvestigating security alerts for example.

    Converged solutions also enable robust,

    real time communication between patients

    and carers and make for more productive

    administrative processes.

    Smarter ways of working help to overcome

    clinical staff shortages and retain healthcare

    professionals in a competitive market.

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    Real time information supports equipment uptime and operational efficiencies. It makes for a

    more responsive and agile environment that mitigates risk, minimises costs and helps to deliver

    on patient expectation. It is key to the hospital managers dilemma how to do more with fewer

    resources.

    As an industry leader and single ex

    fully converged solutions tailored to th

    MEETING THE CHALLENGES

    As an industry leader and single expert

    source, Honeywell designs, manufactures

    and installs integrated solutions that meet the

    demands facing todays hospital managers.

    Flexible solutions

    We can customise our comprehensive

    suite of systems and services to meet your

    specific building management, fire and

    security, business and financial needs.

    And, because our open technologies are

    compatible with most existing and multi-

    vendor equipment, you can choose to

    retrofit, expand and upgrade as timescales

    and budgets permit.

    Addressing your needs

    We focus on your business goals.Whatever your requirements we can

    design an intelligent system to meet them,

    using existing products or through the

    development of customised solutions,

    including project validation, maintenance,

    asset tracking and energy management.

    Long-term partnership

    Capital investment in the technologies to

    operate a successful healthcare facility

    is only a small part of the life time cost.

    Honeywell service and maintenance

    support includes equipment upgrades

    over time and new technologies, together

    with the provision of experienced technical

    personnel who will work with you tooptimise system uptime and productivity

    gain. On site or remote, they can lend

    day-to-day operational support and train

    your own operatives.

    Finance

    Lack of funding need not undermine

    smarter ways of working. Honeywell Global

    Finance in co-operation with Key and

    Society General Equipment Finance, canoffer loans and other financing structures

    to support timely capital investments. This

    includes straightforward leases, operating

    leases and receivables assignment

    for energy management initiatives,

    performance contracts and a lot more.

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    ert source, Honeywell can deliver

    needs of healthcare managers.

    Honeywell has more than 30 years

    experience in healthcare. Here

    are some of the hospital facilities

    around the world incorporating our

    solutions and services:

    EMEAI:

    Arcispedale Santa Maria Nouva, Italy

    Gwent Healthcare NHS Trust, UKHeerlen Hospital, Netherlands

    Klinikum Ukermark, Germany

    Klinikum Dessau, Germany

    lHpital Europen Georges-Pompidou, Paris

    Ospedale Bufalini di Cesena, Italy

    Ospedale Milano, Italy

    Royal Glamorgan, UK

    Derriford Hospital, UK

    USA and Canada:

    London Health Sciences Centre, Canada

    Texas Scottish Rite Hospital for Children

    Asia:

    Dong-A University Hospital, Korea

    Kwong Wah, Hong Kong

    Qingdao East, China

    United Christian Hospital, Hong Kong

    Yonsei University Severance Hospital, Korea

    Australia:

    John Hunter Hospital

    Launceston General

    Mater Misericordiae Hospital NSW

    St John of God Hospital, Subiaco

    will be deployed; entry points will unlock

    to allow the safe evacuation of people

    and additional emergency services can be

    alerted via WAN technology.

    Time and attendance monitoring can

    help to better manage shift workers

    and, with interactive messaging and

    an electronic feed to pay roll, cut

    down on time-consuming paperwork.

    Proactive maintenance schedules can

    be implemented to avoid risk of costly

    downtime and care staff have a mechanism

    for making decisions based on accurate,

    up-to-date patient records.

    Added to that Honeywell has the

    knowledge and experience to manage the

    implementation of integrated voice and

    data infrastructure to support and enhanceconverged buildings simplifying your IT

    structure and IT staffing/training needs.

    AN INTEGRATED APPROACH IS KEY

    Integrated technologies support innovative

    ways of working and help staff to meet their

    goals. Our ability to pull building, security

    and life safety management systems into

    one, common platform and integrate it

    with your business enterprise systems

    finance, human resources, supply chain

    and electronic patient records ensurestimely data exchange and organisational

    agility also at the Point of Care.

    In the event of a fire or security threat, for

    example, integrated technologies serve

    as a powerful eye, speeding response

    times and mitigating risk. The hospitals

    information screens and the public address

    voice announcement (PA/VA) system

    will issue clear instructions. The affected

    zones will be cordoned off; the heating,

    ventilation and air conditioning will adjust

    accordingly and the emergency lighting

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    Honeywell technologiesdeliver cohefor optimal workflow processes and h

    As the leading global provider of

    integrated building, security and life

    safety management systems, Honeywell

    develops and delivers innovative solutions

    tailored to the efficient and profitable

    management of healthcare facilities

    today and tomorrow. Our building and

    network technologies deliver a big

    picture view of your entire facility and with

    this, improved functionality and inter-

    operability, reduced operating costs and

    new opportunities for revenue generation.

    PATIENT SERVICES

    & CLINICAL SOLUTIONS

    BUSINESS AND ADMINISTRATIVE SYSTEMS

    SYSTEM VALIDATION

    SYSTEMS INTEGRATION

    LINKS TO OTHER EMERGENCY SERVICES

    SERVICE AND

    MAINTENANCE

    LIGHTING

    ENERGY MANAGEMENT

    SECURITY/CLOSED CIRCUIT TELEVISION (CCTV)

    AND DIGITAL VIDEO SURVEILLANCE ACCESS CONTROL

    HEATING, VENTILATION AND AIR

    CONDITIONING

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    ent and timely information exchangeospital management.

    Our proven IP knowledge and experience

    enables us to manage the implementation

    of converged solutions while Honeywell

    Enterprise Buildings Integrator

    (EBI) ensures that data is handled in

    a consistent way. It utilises standard

    technology and can be easily integrated

    with third party systems and processes.

    PERIMETER PROTECTION

    PEOPLE AND ASSET LOCATION/MANAGEMENT

    EXTRA LOW VOLTAGE SERVICES (ELV)

    PUBLIC INFORMATION VIDEO/NOTICEBOARDS

    MASTER AERIAL

    TELEVISION (MATV)

    LIFT AND ESCALATOR

    MANAGEMENT

    PUBLIC ADDRESS AND VOICE

    ANNOUNCEMENT (PA/VA)

    FIRE DETECTION AND ALARM

    IP CONVERGENCE

    STRUCTURED CABLING AND CABLE MANAGEMENT

    VOICE AND DATA COMMS

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    Honeywell intelligent solutionsdelisystems reducing cost, mitigating ris

    VOICE AND DATA COMMUNICATIONS

    Single structured cabling system for data and

    voice communications

    Seamless network connectivity

    Internal and external WiFi capabilities facilitate

    access to data from any position

    IP routing and switching

    IP security Mobile computers, barcode scanners

    and printers

    STRUCTURED CABLING AND CABLE

    MANAGEMENT

    Single structured cabling system for data and

    voice communications

    Cables and distribution systems for data, video

    and broadcast networks

    IP CONVERGENCE

    Dual redundant backbones Common IP communication protocols

    Fit-for-purpose bandwidth and network speed

    Seamless communication

    Drives revenue generating opportunities

    Simplifies your IT structure and staffing/training

    needs

    FIRE DETECTION AND ALARM

    State-of-the-art detection technologies with

    integrated PA/VA ensures a safer facility for

    visitors and employees

    Minimise unwanted alarms

    Regulatory compliance

    Emergency evacuation management

    Electronic mustering

    Faster, more effective safety management

    PUBLIC ADDRESS AND VOICE ALARM

    ANNOUNCEMENT (PA/VA)

    Automated public voice announcements linked

    to data

    Efficient emergency communication

    Speeds safe evacuation

    Uses voice over IP (VOIP) technologies

    LIFT AND ESCALATOR MANAGEMENT

    Swift entry/egress

    Crowd control

    Integrates with digital CCTV/video surveillance

    MASTER AERIAL TELEVISION (MATV)

    Master aerial distribution system

    Single access point for venue-wide air-based

    communication terrestrial and satellite

    LARGE FORMAT VIDEO

    Public information screens

    Source, install, commission and service

    support

    Supports emergency communication

    EXTRA LOW VOLTAGE SERVICES (ELV)

    Other systems that are controlled by a single

    integrated approach

    PEOPLE AND ASSET LOCATION AND

    MANAGEMENT

    Instantly locate people and mobile equipment

    eg. orderlies, wheelchairs and dialysis

    machines and vital signs monitors

    Improve productivity of staff and assets

    across your enterprise

    Reduce theft, loss and hoarding

    Reduce capital outlay

    Prevent baby abduction Pairing patients

    with required assets, and monitor wandering

    patients (dementia et al)

    PERIMETER PROTECTION

    First line of defence 24/7

    Motion detection

    Integrates with digital video surveillance and

    access control

    ACCESS CONTROL

    Authenticate ID of employees, contractors and

    visitors alike

    Timely management of access privileges

    places and equipment

    On-line electronic muster stations improve safety

    Reception management

    Streamlines process time

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    SECURITY/CCTV AND DIGITAL VIDEO

    SURVEILLANCE

    Identifies security breaches and false alarms

    Infra red cameras ensure peripheral areas are

    covered especially during hours of darkness

    Event-driven video recording and retrieval

    Complete recordings for evidence and

    post-incident analysis Powerful search capabilities

    Empowers security staff

    Productivity improvement

    Scalable over time and distance

    ENERGY MANAGEMENT

    Identify where energy is consumed and

    apportion costs accordingly

    Manage usage to targets and improve

    consumption year-on-year

    Bespoke energy management solutions

    Keystone of sustainability programme

    Remote monitoring

    Automatic billing

    HEATING, VENTILATION AND AIR

    CONDITIONING (HVAC)

    Optimum control of environmental conditions

    (temperature, humidity) at all times of the day

    Efficient operation of the plant (boilers, chillers,

    pumps, batteries etc.)

    Automated notification of out-of-bounds

    conditions Assists with identification of problem areas

    Certified smoke control solutions for emergencies

    LIGHTING

    Automated monitoring and control of lighting

    appropriate to prevailing conditions

    Scheduled operation (day, night, at rest)

    Linkage with other systems such as access

    control, intruder, fire and HVAC ensures

    correct lighting under all circumstances

    SERVICE AND MAINTENANCE Post-installation service and support

    Resident engineers/technicians

    Remote monitoring

    Will train your own operatives

    PATIENT SERVICES

    & CLINICAL SOLUTIONS

    Patient monitoring

    Nurse and service calls

    Access to bedside entertainment services eg.

    telephone, TV, internet, games

    Ordering food and beverages

    Domotics control at bedside Track & Trace Solutions

    Integrated Care Workflows

    BUSINESS SYSTEMS

    SAP/PeopleSoft HR modules: automated

    linkage with access control access rights

    restricted to current staff/shift patterns; new

    hire permissions given with minimal delay

    Information systems

    Automated billing; right first time billing against

    measured consumption of technical services

    and utilities

    Finance systems

    EPOS and supply chain

    Automated administrative services eg. access

    to electronic patient records, bedside X-ray

    and prescription delivery, requesting lab tests,

    electronic dictation of consultants notes

    SYSTEM VALIDATION

    Validation for regulatory and industry compliance

    Validation of stadium systems during

    installation, commissioning and operation

    Staging infrastructure and building systems

    off-site onto a live working network ensure

    efficient integration/time savings on-site

    SYSTEMS INTEGRATION

    Improved information management

    Enables inter-operability with other systems

    Faster, more effective issue resolution

    Central point of emergency and disaster

    management

    Provides a single interface between all systemsand allows display of data logic in work groups

    LINKS TO EXTERNAL AUTHORITIES

    Links to external authorities eg. Police HQ, fire

    service and local authority

    er efficient operation betweenand supporting revenue generation.

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    Intelligent systems can enable hos

    patients, risk, finance, operational effi

    THE INTEGRATED APPROACH

    Intelligent technologies are key to effective

    healthcare management. While traditional,

    standalone systems provide clear benefit

    to end users, the real power lies in

    managing them as one integrated solution.

    Centralising core building automation

    systems supports an enterprise-wide

    view and enables automated processesto happen on the basis of all the data

    available within the different applications.

    They hold the key to resolving many a

    hospital managers dilemma how to do

    more with fewer resources.

    At Honeywell, we develop and deliver fully-

    converged system solutions specifically

    tailored to the needs of healthcare

    managers. This approach ensures:

    Automated processes happen as

    intended

    Reduced risk

    Regulatory compliance

    Faster real-time emergency response

    Enhanced control capabilities, reducing

    costs and improving efficiency

    Improved energy management

    Empowered staff

    Operational intelligence for better and

    faster decision-making Revenue generating opportunities

    Protecting your investment over time is vital. Whether you are designing a brand new hospital

    or extending or upgrading an existing one, youll want a safe, secure, comfortable and efficient

    facility. It must be flexible enough to cope with changing technology, public expectation and

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    innovation and drive productivity gain. You have to optimise the utilisation of your assets, cut

    operating costs, improve your return on investment (ROI) and be ready to scale up to meet new

    legislative requirements.

    itals to better manage key issues:

    encies and ROI.

    WHAT BENEFITS DOES AN EBI

    SOLUTION DELIVER?

    The ability to monitor, control and

    integrate HVAC, energy management,

    security perimeter protection, access

    control and digital video surveillance

    and life safety applications from a

    single workstation. This enables efficient

    and consistent real time informationexchange and, with it, timely, informed

    decision making

    Seamless integration with Honeywell

    and third party systems

    A cost effective open architecture

    supports leading open industry

    standards including BACnet, OPC,

    LonWorksand Modbus

    Easy-to-use web-based user interface

    for efficient operator control

    Fully scalable solution with the flexibility

    to grow over time and distance

    HOSPITALMANAGEMENTSYSTEM

    HOSPITALOPERATIONSDATABASE

    Honeywell EnterpriseBuildings Integrator (EBI)

    EnergyManagement

    Nurse CallDigital VideoHVAC Security Life Safety

    The result? An holistic approach to

    intelligent hospital management; a facility

    that functions as a single system, enabling

    workflow processes to operate more

    efficiently.

    Information generated and communicated

    in this way allows for a rapid and defined

    escalation process so that problems can

    swiftly be identified and resolved. This

    supports inter-departmental co-ordination

    which, in turn, leads to the delivery of a

    better quality of service to patients, visitors,

    staff and tenants alike. It also reduces risk

    of human error.

    THE INTELLIGENT HEALTHCARE

    MANAGEMENT SOLUTION

    Honeywell Enterprise Buildings Integrator

    (EBI) is an easy to use, intuitive platform that

    integrates your existing (and future) building,

    security and life safety management

    systems. It can also link into your financial,

    business and communication systems

    in the interest of improved businessefficiency. Open systems architecture also

    ensures easy integration with multi-vendor

    equipment.

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    Integrated technologiessupport innproductivity improvement over the life

    Improved comfort and quality of care

    Safer and more secure workflows

    Easy access to bedside services and EPR

    Improved satisfaction

    Improved productivity with less resource waste

    Better energy management; clear understanding and control of utilityconsumption

    Improved resource availability and deployment

    Improved asset and people tracking/management

    PATIENT BENEFITS

    ECONOMIC BENEFITS

    Our ability to pull building, security and life safety management systems

    into one common platform gives you complete control of your facilities

    and unrivalled integration with your business processes. It enables

    automated processes to happen on the basis of all the data available

    and, through one access point, it delivers the information you need to

    advance efficiency across your entire hospital.

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    vative ways of working andycle of a facility.

    Implementation of automatic billing system by transaction,

    based on measured consumption and utilisation of assetsCost control and improved cash generation

    Heightened employee satisfaction and retention

    More patients with quicker passage through system

    Higher return on investment

    Risk reduction with system modification and introduction

    of new technology

    New measurement and management processes can be easily developed

    and deployed

    Improved compliance

    Consolidated information database

    Ability to do more with fewer resources; more flexibility

    Reduced operating costs

    Improved planning; better resource allocation and workflow processes

    Effective handling of incident management

    Improved monitoring and management of changes to operational

    procedures and maintenance programmes

    Optimal service delivery

    Reduced risk

    Regulatory compliance

    TECHNICAL BENEFITS

    OPERATIONAL BENEFITS

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    Why choose Honeywell?

    Honeywell is a leading provider of intelligent solutions and service to hundreds of healthcare facilities around the world. Our

    comprehensive portfolio of integrated building, energy, security and life safety management solutions and services makes for

    productive, innovative facilities. Encompassing design, installation, commissioning and maintenance support, it keeps the people

    within them safe, secure and comfortable. Added to that we have the knowledge and experience to manage the implementation of

    integrated data and voice infrastructure to support and enhance smart buildings.

    RISK MANAGEMENT

    Honeywell International, a $39.1 billion

    diversified technology and manufacturing

    leader, offers a secure choice to hospital

    managers. From our intelligent and

    innovative approach to project design and

    delivery through to technically advanced

    service capabilities, our aim is to reduce

    your financial and operational risk at allstages. We are able to apply many years of

    experience in mission critical environments

    ensuring that projects are designed,

    delivered and managed to support maximum

    uptime and a higher return on investment.

    DESIGN EXPERTISE

    Our inventive and skilled approach to project

    design means you can be secure in the

    knowledge that your healthcare facility willoperate effectively and profitably over its

    life cycle. Our systems have clearly defined

    migration paths and are truly open in design,

    so you are not tied into a single proprietary

    provider or solution. By integrating our

    expert IP solutions knowledge we are able

    to ensure that functionality is improved and

    cost is reduced.

    DELIVERY

    Honeywell brings proven expertise to project

    delivery, with unrivalled experience across

    a wide range of applications. In doing so

    we can ensure that your hospital runs to

    time and budget. Being able to stage the

    infrastructure and building systems off-site

    onto a live working network ensures that we

    can minimise integration issues on-site. Ourability to call on our own extensive global

    engineering resources means that we can

    accelerate project delivery anywhere in the

    world, at any point in time.

    SERVICE

    Remote monitoring capabilities and

    energy management are amongst many

    of the technical services that complement

    our team of service engineers to reducethe possibility of system or plant failure.

    Repairing equipment promptly and having

    access to experienced local staff and parts

    supply is vitally important. They protect

    the value of your systems, which ensure

    efficient and uninterrupted performance

    over the life cycle of the building allowing

    you to focus on your core business. They

    will be your partner in progress through

    service and continuous support.

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    SL360-0512en

    May 2014

    2014 Honeywell International Inc.

    Find Out More

    For more information, contact

    [email protected]

    Honeywell Building Solutions

    Emaar Business Park

    Building 2, Level2, Office 201

    P.O Box 232362,Sheikh Zayed road

    Dubai, U.A.E

    Tel: +971 4 4505800

    www.honeywell.com

    Honeywell United Arab Emirates

    Honeywell Building Solutions Abu Dhabi

    P.O. Box 45595

    Abu Dhabi CERT Technology Park Office

    Tel: +9712 4090500

    Fax: +9712 443 2536

    Honeywell Building Solutions Sharjah

    Golden Tower Level 8

    PO Box 6034

    Sharjah, United Arab Emirates

    Tel: + 971 6 5071404

    Honeywell Building Solutions, Honeywell Middle East

    Honeywell Saudi Arabia

    Honeywell Building Solutions Riyadh

    Akaria Plaza, Level 1, Office 101

    PO Box 58055

    Riyadh 11594, Saudi Arabia

    Tel: +966 1 440 9888

    Honeywell Building Solutions Dhahran (DTV)

    Dhahran Techno Valley (DTV), Dhahran

    P.O.Box 31916, Khobar 31952, Saudi Arabia

    Tel: +966 3 813 3777

    Honeywell Building Solutions Jeddah

    Kuwait Street No. 4

    PO Box 53335

    Jeddah 21583, Saudi Arabia

    Tel: +966 2 691-9251

    Honeywell Qatar

    Honeywell Building Solutions Doha

    5th Floor, Amwal Tower, Near QFC

    PO Box 63757

    Doha, Qatar

    Tel: +974 44066200

    Honeywell Oman

    Honeywell Building Solutions Muscat

    P.O Box 482, P.C. 116

    Mina Al Fahal - Muscat

    Sultanate of Oman

    Tel: +968-24589200 (Switch)

    Tel: +968-24589209 (Direct Dial)

    Our Company

    Honeywell brings a mix of global expertise and local relevance to our customers across the

    Middle East markets. Head quartered in Dubai with branch offices and partners in eight

    Middle East locations, Honeywell has over 400 qualified experts to help customers address

    their business operations and efficiency needs.

    Honeywell International is a Fortune 100 diversified technology and manufacturing leader,

    serving customers worldwide with aerospace products and services; control technologies

    for buildings, homes and industry; automotive products; turbochargers; and specialty

    materials. Based in Morristown, N.J., Honeywells shares are traded on the New York,

    London, and Chicago Stock Exchanges.