Organizational Level Practices II

Group MembersS. Lyon

V. GarciaL. Mitra-Gast

Organizational Culture Chapter 35

What is Organizational

Culture

• Unique to that company; built and changed over time

• Beliefs, assumptions, values, understandings, & actions are important components.

• Recognized by actions & artifacts

• Can be cultural differences with subgroups of the Organization.

• Behaviors & actions are easier to change than beliefs & values.

• Change in one cultural element will affect other elements.

How is Culture Formed and

Changed• Organizational culture is

SOCIALLY constructed. • It is created and changed

through conversations . • Opportunity: change the

conversation , change the culture for the better.

• Concerns: Without conversation change, the culture will not change, and conversations not for change will make progress harder to achieve.

Improving Culture

• Managers and Leaders have a significant effect on culture.

• Management development should help build the skills needed to create & align conversations that support organizational goals.

• Training programs should define, clarify, and reinforce conversations that build desired culture.

• Development professionals can help build these conditions by offering valued learning opportunities in a variety of ways.

Leading Complex Change Chapter 36

• Optimism• Reflection• Dynamic Models• Involve Everyone

• Leaders must be equipped with knowledge of models, to react to the changes suitably.

• Types of change: transactional, transitional, or transformational.

• Change leader’s must assess the value, costs, benefits, and risks of the change.

Value of Change

Design and

Planning

Positive Change

Requires

Selecting the best Model

Edgar Schein & Chris Argyris

How do you implement change within an organizational culture?

Real Life…Sarah and Valerie’s story

Lorri’s story

CHANGE MAP

Change PlanTechnical

Systemic Human

Drivers

Vision

Stakeholders Analysis

Current Situation

Energy Field+ -

Reflective Implementatio

n

Always Re-EvaluateHave we as an Organization…

Improved Culture? Managers and Leaders have

significant effect on culture. Management development

should help build the skills needed to create & align conversations that support organizational goals.

Training programs should define, clarify, and reinforce conversations that build desired culture.

Development professionals can help build these conditions by offering valued learning opportunities in a variety of ways.

Made Positive Changes?OptimismReflectionDynamic ModelsInvolve Everyone

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