Application of Point of Sale System

Wong Wai Man12207411

Lau Ming Fung

14217317

Cham Cheuk Man

14218925

Outline

Objectives BackgroundInformation

SearchMind map

Survey Questions

Survey Results & Analysis

Division of work

1 December 2014

To illustrate the function of POS System

To find out how POS System apply to different industry

To state the Advantages and Disadvantages of POS System

Objectives

POS System=Point of Sale System

Accounts for collection of data and customer payment information of which a transaction is completed

Captured with the use of devices, including

-computers

-electronic cash register system

-bar code scanners

Commonly used in various industries, especially in restaurant industry.

Background(intro)

Collect Data and Customer Payment Information

Provide Various Payment Process

Facilitate Communication

Incorporate All Basic Hardware with the Software Preinstalled

POS System Applications

Keep track on massive amounts of data and sales in seconds

Minimizing manual mistakes

Reduce the payment time

Allow customers to have different payment method

Facilitate Communication between Cashier and the Kitchen

Incorporate all basic hardware with the software preinstalled

How POS System benefit to the restaurant industry

Advantages

• Establish accurate sale and inventory record

• Easier to make adjustment

• Easier to plan promotion

• Ensure consistency of different stores

Disadvantages

• Costly sustainable cost

• Technological risks

Advantages and Disadvantagesof POS System

Information Search (web)

Search Strategies Web sitesPOS System Point of Sale (POS) System. (n.d.). Retrieved April

22, 2014 from http://www.entrepreneur.com/encyclopedia/point-of-sale-pos-systemWhat is Point of Sale. (n.d.). Retrieved April 10, 2014, fromhttp://www.posmatic.com/point-of-sale/what-is-point-of-sale.php

Application of POS System Restaurant point of sale (n.d.) pcAmerica. Retrieved from http://www.pcamerica.com/restaurant-point-of-sale-featuresWhat we provide (n.d.) SONTEC. Retrieved from http://www.sontechk.com/our_solution.php?cid=67 1 December 2014

Information Search (library)

1 December 2014

Search Strategies Libraryresource

Library resource

Point of Sale System Books Post, G. V., & Anderson, D. L. 1. (2006). Management information systems: Solving business problems with information technology. Boston, Mass: McGraw-Hill/Irwin. Linkhttp://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2BQMDcwSTU3SE1OTDI1tjQ2SbFMsUxKTjFNMU0yS7IwSALtGw4IMveNsgwKNA1DKs3dhBiYUvNEGWTdXEOcPXQzspNK46GDGPFJhqD9zmYmhkZiDCzAjnGqBNCe1DTT1JRkk2QzkySTZAvLRNNkA-NUc2AVbGGWnGpuCAAY7iJr

Trade Journals Point-of-sale system. (2014). MENA Report, Linkhttp://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2BQMDcwSTU3SE1OTDI1tjQ2SbFMsUxKTjFNMU0yS7IwSALtGw4IMveNsgwKNA1DKs3dhBiYUvNEGeTcXEOcPXRhRWN8Sk5OvDGonrO0ALZPjMUYWIA941QJBgUTg9Qkc9M04xSL1DQTiySjRItU0CxckmlaWqqBWYoxADjAIs0

Magazines Putting Your POS To Work. Today's Garden Center. Willoughby: Meister Media Worldwide; 2011;8:18. Linkhttp://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2BQMDcwSTU3SE1OTDI1tjQ2SbFMsUxKTjFNMU0yS7IwSALtGw4IMveNsgwKNA1DKs3dhBiYUvNEGeTcXEOcPXRhRWN8Sk5OvBFowssIVF0ZizGwAHvGqRIMCmnGoNPKLFJNUlOSTNISk5JSEoG1m4WJZXKScaJhogUANuki2g

Search Strategies Libraryresource

Library resource

"POS System application"

Journal Article CARD NEWS MINIGUIDE: POS EQUIPMENT/SERVICE PROVIDERS. Card News. 1995:1. Linkhttp://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2BQSDMHTS6ZpKSmpRoapACr1MQkk5QUYwszY6O0lMRU0ObmgCBz3yjLoEDTMKTS3E2IgSk1T5RBxs01xNlDF1Y0xqfk5MQbgqoyYF1iLMbAAuwXp0owKCRbGKQYpaYAe-RGKSZmKUZJBkZJhsAGo7FFqglQbQoA7UUhlg

Magazine Article Anonymous. Your guide to the POS revolution. NPN, National Petroleum News. Chicago: M2Media360; 2000;92:46. Linkhttp://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2BQSDMHTS6ZpKSmpRoapACr1MQkk5QUYwszY6O0lMRU0ObmgCBz3yjLoEDTMKTS3E2IgSk1T5RBxs01xNlDF1Y0xqfk5MSbGoEu6gamGDEGFmC_OFWCQcEsxTAlxdA0xSzJMMXEIM0sCWilsUlyWnKyeVqyoZkRAPcSIng

POS System AND "restaurant industry"

Newspaper Article Major arby's franchisee selects radiant systems POS solution. US Fed News Service, Including US State News. 2008. Linkhttp://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2BQSDMHTS6ZpKSmpRoapACr1MQkk5QUYwszY6O0lMRU0ObmgCBz3yjLoEDTMKTS3E2IgSk1T5RBzs01xNlDF1Y0xqfk5MSDui0mpsDet6GxGAMLsGecKsGgAKy6DNMSE4G1uJGhSYqhWWJaUnIykGWWkmycapqSBAAtMiLN

Information Search (library)

Mind map

1 December 2014

Survey Question

Survey objectives:

Understanding people behavior on POS system

How POS system helps the owner

What is people’s view towards POS system

Find out pros and cons of POS system

Number of response: 40

1 December 2014

Survey Question

1 December 2014

Survey Question

1 December 2014

Survey Question

1 December 2014

Results(Q1)

1 December 2014

0

5

10

15

20

25

10-19 20-29 30-39

How old are you?

Respondents mainly aged from 10-19(62.5%)

At least secondary education level

Chart 1’s Analysis

Results(Q2)

Secondary School12%

Tertiary Education65%

Higher than tertiary education23%

What is your education level?

Indicate the respondents’ education level

Tertiary(65%) > higher than tertiary(23%) > secondary (12%)

Qualified response as the average education level of respondents is high

Chart 2’s Analysis

Results(Q3)

0 5 10 15 20 25 30

Student

Retail

Service sector

Government officer

Education

Electronics

Medical practitioner

What is your occupation?

Indicate respondents’ occupation

Mainly student (75%)

May not familiar with the POS system real life application

Chart 3’s Analysis

Results(Q4)

Yes95%

No5%

If you were a restaurant proprietor, would you install point of sale system in your store?

People prefer using POS system for business

Possibly because benefits outweight loss

It may also due to the POS system is very common in the restaurants nowadays

Chart 4’s Analysis

Results(Q5)

0

5

10

15

20

25

30

Help collecting payment information Provide various payment process Facilitate communication between thecashier and other staffs

Incorporate all basic hardwares with thesoftware preinstalled

Why would you choose to install point of sale system in your store?

The chart indicated the reason for people using POS system

The most popular purpose of installing POS system is to provide various payment process

The second one is to help collecting payment information The reason behind is nowadays there are many payment

method(EPS,credit card,cash…ect),installing the POS system can make it more convenient for the customers, attracting more potential customers

Very few people choose the answer “incorporate all basic hardwares with the software preinstalled” implies the POS system may not be able to match and incorporate with some hardware or software

Chart 5’s Analysis

Results(Q6)

High installation cost30%

Technological failures18%

Require additional training cost for the staffs

15%

Costly sustainable cost18%

Security risks19%

Why would you choose not to install point of sale system in your store?

Chart 6 shows the concerns of people for not installing the POS system

It is shown that the potentially high installation cost is the main concern for them,since some POS system may be very expensive or come with a high maintainence cost

Chart 6’s Analysis

Results(Q7)

0

5

10

15

20

25

Functioning Ease to use Security Sustainability

How do you think of point of sale system in respect of following aspects?

Unacceptable

Poor

Fair

Good

Excellent

Chart 7 showed that on average people think that the POS system performed well in different aspects , as most of the respondents rated good or fair for the performance

Since the POS system has been invented for more than 20 years, it is well developed now and the efficiency of it is ensured by the users.

Chart 7’s Analysis

Results(Q8)

22%

37%

20%

21%

Apart from catering industry, which industries are suitable for using point of sale system?

Tourism

Retail

Medical

Hotel

Chart 8 indicated that the retail industry is more suitable to use POS system than other industry.

It may because the retail industry need to handle more goods and inventory

Chart 8’s Analysis

Results(Q9)

0 5 10 15 20 25

Easier to make adjustment

Easier to plan promotion

Less error

Lower cost

Ensure consistency of different stores

Which of the following benefit(s) can point of sale system bring to those industries?

The largest benefit of the POS system is reducing error

The POS system can also bring a great benefit of being easier to make adjustment and ensuring consistency of different stores

While lowering the cost is the least benefit , it may due to the potentially high installation and maintainence cost

Chart 9’s Analysis

Results(Q10)

0 2 4 6 8 10 12 14 16

Internet connection

Connect all cash registers in all Stores

Update data instantly

Link to customers'/users' electronic device(phone/tablet)

Which additional function(s) do you think point of sale system should have?

Updating data instantly is the most needed function for POS system,while connecting all cash registers in all stores comes as second

Function of linking to customers electronic device seems not very needed, since there may be a security risk and it is quite unrealistic.

Chart 10’s Analysis

Video

1 December 2014

Wong Wai Man(12207411) Information search Powerpoint Present

Lau Ming Fung(14217317) Survey Charts Data Processing

Cham Cheuk Man(14218925) Mind map Analysis Video

Job Division