google online academy - cursul 1.pdf

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Google Online Academy Online Intro & Business Planning

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Page 1: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 1 Google Confidential and Proprietary 1

Google Online Academy

Online Intro & Business Planning

Page 2: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 2 Google Confidential and Proprietary 2

• De ce Online Marketing Academy

• Mediul online “behind the scenes”

• Despre consumatorul online

• Modele de business pe web

• Promovarea in mediul online

• Ce ne asteapta “dupa colt”

Page 3: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 3 Google Confidential and Proprietary 3

“you wanted it”

60% “vreau sa invat despre marketingul online”

15% “vreau sa ma angajez intr-o agentie”

15% “vreau sa invat despre produsele Google”

10% “vreau sa deschid un business online”

TOTAL = 2,300 inscrieri in program

Page 4: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 4 Google Confidential and Proprietary 4

4

Cei mai “pe fază” 1,600 studenti din 8 universitati invata despre mediul online, despre afaceri online si despre cum poti sa te promovezi online. Examenul “AdWords Fundamentals” se premiaza cu tablete Android si cu accesul la cursurile din ianuarieJ

FAZA 1: Oct-Dec 2012 FAZA 2: Ian-Mar 2013 FAZA 3: Apr-Jun 2013

Primii 800, adica 100 de studenti din fiecare universitate participanta, vor continua trainingurile Advanced pe teme de online advertising & business

“Cei 300” care primesc certificarea GQI se vor intalni cu mentori de business, investitori si agentii de advertising

9 luni de training pentru urmatorii lideri ai online-ului

Certificare GQI

Page 5: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 5 Google Confidential and Proprietary 5

* construirea unui website: Google Website Builder * interactiunea online: social (G+), local (Places), mobile (GoMo) * aplicatii de management: Google Apps & add-ons

* Despre CPC, CPM, cuvinte-cheie si PPC * Notiuni introductive despre AdWords si Adsense * Deschiderea unui cont si prima campanie AdWords * CTR si Quality score * Notiuni mai avansate (targeting, negative keywords, extensions) * Google Analytics

* Optimizarea contului (structura, keywords, conversion optimizer) * Relevanta anuntului * Optimizarea landing-page; AB testing

* evolutia mediului online in lume si in Romania * modele de business online de succes * despre promovarea online

Intro to Online (Rares/ Bogdana/ Ela/ Dan)

Deocamdata, 5 cursuri in 5 saptamani…

Google tools (Norbert/ Hermina)

AdWords I (Anabela / WebSEM)

AdWords II (Anabela / WebSEM)

AdWords III (Anabela / WebSEM)

Page 6: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 6 Google Confidential and Proprietary 6

6

…si un examen cu premii

Primii pasi spre…. …sunt presarati cu…

NOTA FINALA (100%)

SCOR EXAMEN (60%)

PREZENTA CURS (20%)

CONT ADWORDS (20%) = ++

Page 7: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 7 Google Confidential and Proprietary 7

• De ce Online Marketing Academy

• Mediul online “behind the scenes”

• Despre consumatorul online

• Modele de business pe web

• Promovarea in mediul online

• Ce ne asteapta “dupa colt”

Page 8: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 8 Google Confidential and Proprietary 8

Internetul face parte din viața cotidiană

100bn.căutări lunare pe Google

la nivel mondial

Căutare  

video-uri accesate zilnic pe YouTube

1bn Entertainment  

1bn utilizatori de rețele sociale

Socializare  

Page 9: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 9 Google Confidential and Proprietary 9

Consumatorii și business-urile sunt conectate

23m utilizatori de telefonie

mobilă în România

9m de români folosesc

internetul (45%)

din telefoanele mobile vândute anul acesta în RO

sunt smartphones

20%

Page 10: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 10 Google Confidential and Proprietary 10

Mobilul schimba modul in care percepem interactiunea online

Page 11: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 11 Google Confidential and Proprietary 11

Universul social este in continua expansiune in online

11

Page 12: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 12 Google Confidential and Proprietary 12

• De ce Online Marketing Academy

• Mediul online “behind the scenes”

• Despre consumatorul online

• Modele de business pe web

• Promovarea in mediul online

• Ce ne asteapta “dupa colt”

Page 13: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 13 Google Confidential and Proprietary 13 Source: BIA / Kelsey

Web-ul este locul unde oamenii cauta una-alta

Page 14: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 14 Google Confidential and Proprietary 14

Momentul adevarului (moment of truth)

Source: “Winning the Zero Moment of Truth,” by Jim Lecinski

Page 15: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 15 Google Confidential and Proprietary 15

Momentul ZERO al adevarului

Source: “Winning the Zero Moment of Truth,” by Jim Lecinski

Page 16: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 16 Google Confidential and Proprietary 16

...pentru ca oamenii au incredere in persoanele cunoscute

Sources: Econsultancy July 2009 Harris Interactive June 2010

90% Of consumers online

trust endorsements from people they know

71% Say reviews from family

members or friends influence purchase decisions

Page 17: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 17 Google Confidential and Proprietary 17

Recomandarile persoanelor cunoscute in rezultatele search

Page 18: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 18 Google Confidential and Proprietary 18

Cumparatorul online

2

din consumatorii din Romania cumpără online

16% Cumpărăturile se mută online

Page 19: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 19 Google Confidential and Proprietary 19

Internetul transformă retail-ul

Efectul ROPO este vizibil peste tot in online 2

Din utilizatorii din RO caută produsul online înainte de

a-l cumpăra în magazin

50%  

Page 20: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 20 Google Confidential and Proprietary 20

• De ce Online Marketing Academy

• Mediul online “behind the scenes”

• Despre consumatorul online

• Modele de business pe web

• Promovarea in mediul online

• Ce ne asteapta “dupa colt”

Page 21: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 21 Google Confidential and Proprietary 21

Cateva modele de business online

SOCIAL

MOBIL

LOCAL

PREZENTA SI PROMOVARE ONLINE

ECOMMERCE

Page 22: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 22 Google Confidential and Proprietary 22

“care este sansa mea?”

‘000 online start-ups

20 din 100 “alive” +3 ani

1 din 10 IPO/exit

1 din 100 investitie VC

1,500 studenti

300 antreprenori

? “next big thing”

50 business-uri

•  Se deschid zeci de mii de business-uri online in fiecare an

•  Doar 20% au un model de succes, si “traiesc” mai mult de 3 ani

•  1% din business-plan-urile primite de VC-uri primesc finantare

•  10% din start-up-urile finantate de VC ajung la stadiul de IPO/exit ($$$)

Page 23: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 23 Google Confidential and Proprietary 23

“the big idea”

SOCIAL

MOBIL

LOCAL

PREZENTA SI PROMOVARE ONLINE

ECOMMERCE

Page 24: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 24 Google Confidential and Proprietary 24

What next

Page 25: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 25 Google Confidential and Proprietary 25

• De ce Online Marketing Academy

• Mediul online “behind the scenes”

• Despre consumatorul online

• Modele de business pe web

• Promovarea in mediul online

• Ce ne asteapta “dupa colt”

Page 26: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 26 Google Confidential and Proprietary 26

Page 27: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 27 Google Confidential and Proprietary 27

Ce este marketingul online / digital? in theory, if it happens on a digital screen it is digital marketing

Page 28: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 28 Google Confidential and Proprietary 28

DISPLAY AD

SEARCH AD

ORGANIC SEARCH DISPLAY

AD

AFFILIATE

PURCHASE

SEARCH AD

ABANDON

ABANDON

Page 29: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 29 Google Confidential and Proprietary 29

Tipuri de marketing online

•  Search engine optimization

•  Social media marketing

•  Email marketing

•  Search engine marketing

• Display advertising

• Affiliate marketing

• Mobile advertising

•  Search analytics/ Web analytics

Page 30: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 30 Google Confidential and Proprietary 30

Cum functioneaza cautarea Google

This is the search query

Page 31: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 31 Google Confidential and Proprietary 31

Organic search results

Cum functioneaza cautarea Google

Page 32: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 32 Google Confidential and Proprietary 32

Paid Ads

Cum functioneaza cautarea Google

Page 33: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 33 Google Confidential and Proprietary 33 Source: internetworldstats.com, November 2011

•  The average length of a search query on Google is 4 words. •  80% of online activity starts on a search engine.

Page 34: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 34 Google Confidential and Proprietary 34

search engine optimization

• what are search engines?

• how does search ranking happen?

• why do you need to optimize?

Page 35: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 35 Google Confidential and Proprietary 35

search engine marketing (ppc)

• what is search engine marketing?

• Google AdWords and the live auction principle

•  The principle of “conversion” and “attribution”

Page 36: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 36 Google Confidential and Proprietary 36

display advertising

• what is display advertising?

•  IAB and the standards of a display banner

• Google AdSense and the Google Display Network

•  Independent websites or independent display networks

•  The concept of “click-through rate”

Page 37: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 37 Google Confidential and Proprietary 37

social media marketing

• what is social media?

•  the concept of viral and seeding

•  the concept of sharing and likeing/+1ing

•  social media apps and special projects: poster endorsement, display advertising, applications, sponsored posts, photo endorsements, sponsored tweets etc

Page 38: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 38 Google Confidential and Proprietary 38

mobile advertising

• mobile is about? – geolocation, closeness, immediacy

• m-sites or applications

• mobile search advertising/ display advertising

•  in-app advertising [AdMob]

Page 39: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 39 Google Confidential and Proprietary 39

email marketing

• permission marketing and Seth Godin

•  email marketing basics: mailing lists, server whitelisting, CTR and opening rates

• bulk emailing and spam

• privacy and op-in/out policies

Page 40: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 40 Google Confidential and Proprietary 40

affiliate marketing

• what is an affiliate? what do they do?

•  the affiliate – producer cycle. how is money getting made?

•  affiliate networks

Page 41: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 41 Google Confidential and Proprietary 41

web analytics • Measuring results through web metrics

•  Traffic, impressions, unique visitors, bounce rate, CTR, conversions

• Analytics companies: Google Analytics, Omniture, Webtrekk

Page 42: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 42 Google Confidential and Proprietary 42

Cine se ocupa de toate astea?

production agencies

performance agencies

creative digital agencies

media agencies

Page 43: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 43 Google Confidential and Proprietary 43

• De ce Online Marketing Academy

• Mediul online “behind the scenes”

• Despre consumatorul online

• Modele de business pe web

• Promovarea in mediul online

• Ce ne asteapta “dupa colt”

Page 44: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 44 Google Confidential and Proprietary 44

The future!

Page 45: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 45 Google Confidential and Proprietary 45

Toate astea fac deja parte din prezent

Photos courtesy of Thomas Hawk. www.thomashawk.com. Used with permission.

Personalization

Cloud Computing

Mobile

Page 46: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 46 Google Confidential and Proprietary 46 Source: Google

Viteza pe Internet va creste exponential Internet speed will enable commoditization of Information

Page 47: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 47 Google Confidential and Proprietary 47 Source: “Hardware Commoditization in the Handset Market,” EEP, February 2, 2012

• Upload and download speeds 100 times faster than most Cable Internet providers.

• Comes with a free Nexus 7 tablet.

• Giving away slow Internet for free.

Internet gratis?

Page 48: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 48 Google Confidential and Proprietary 48

Teens have grown up with the Internet in their hands:

•  impacts how they think

•  how they act

•  how they relate to others

Antreprenorii de maine sunt tinerii de azi

Page 49: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 49 Google Confidential and Proprietary 49

Ne imbracam in gadget-uri: Google Glass

Page 50: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 50 Google Confidential and Proprietary 50

Masina care se conduce singura

Page 51: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 51 Google Confidential and Proprietary 51

"Every generation needs a new revolution”

Thomas Jefferson

Page 52: Google Online Academy - cursul 1.pdf

Google Confidential and Proprietary 52 Google Confidential and Proprietary 52

Thank You