FUTURE OF WORK | 2017Program - 16 november - sydney

Leveraging real estate, technology, and human behaviours to foster innovation, increase employee engagement, and productivityThursday, 16th November 2017 Location: Telstra HQ, 400 George Street, Sydney, NSW, 2000

Future of Work

“IF NOT, WHY NOT?”

It’s the question that all Australian State and Federal Governments are currently asking about workplace flexibility in the public sector. The NSW Government committed to having 100% of senior executive positions being flexible by 2019, while Victoria, Queensland and South Australia are also developing their goals and strategies to release old, outdated, models of thinking when it comes to the 9 – 5.

ATTENDEES WILL BE PROVIDED WITH:

- A roadmap to developing your own department’s transformation to a flexible work environment - Clear understanding of how transforming your workforce is not a one-size fit all undertaking - Developed strategies to foster trust and promote better communications with your dispersed teams - Tools to protect your employees’ health, safety and mental wellbeing - Best practice examples of how to manage your flexible and mobile team without increasing undue risk

We look forward to seeing you there in November.

Derek PatersonChair Future of Work Sumimit 2017 Former Director | GovDC & Marketplace Services, NSW Public Identity Program, NSW Department of Finance, Services and Innovaton

Dear Future of Work Attendees

WHO SHOULD ATTEND

- C-Suite Executives in charge of IT, Technology, Human Capital and Staff Development - Change Managers - Organisational Development Directors - Information Architects - Facilities and Building Managers - People, Culture and Talent Managers - Commercial Asset Managers - Directors of Human Resources

STREAMS

PEOPLE TECHNOLOGY

In the modern working world, your team is no longer confined to the desks in your immediate vicinity. The staff could be on the road, working from home, in another state, in the office, or a combination of options. Learning how to effectively manage a dispersed team is a skill both current and future leaders will need to help foster a collaborative and productive workplace.

Providing staff members with the opportunity to work from home once a week isn’t enough to begin implementing a flexible workplace policy. Staff require easy access to information and systems. Ensuring your ICT infrastructure is reliable enough to support employee roductivity is a key first step towards developing a flexible workforce

KEY FOCUSES KEY FOCUSES

This stream looks to address the inherent challenges the public sector faces in the transformation to a flexible and mobile workforce, focusing on practical and transferable knowledge from success departmental transformations.

This stream examines the ICT infrastructure demands a flexible and mobile workforce creates, and highlights the key challenges and obstacles most often overlooked in successfully achieving a digital workplace transformation.

Future of Work

DR IAN OPPERMANN

Chief Executive Officer and Chief Data Scientist

NSW Data Analytics Centre

BRENDON WALKER

Workplace by Facebook Lead, Enterprise Strategy &

Architecture TAFE NSW

SAMANTHA PALMER

General Manager People, Culture and

Communications Div. Diversity & Inclusion Champion, ABS

GERRY SCHIPP

Executive Director, Shared Services

Transport for NSW

LEIGH YARDY

Head of Human Resources City of Parramatta Council

SHAUN MCGUIGGAN

Chief Information Officer Information Technology Branch, Department of

Communications & the Arts

STEPHANIE FOSTER

Deputy Australian Public Service Commissioner

Australian Public Service Commission

TINA FERGUSON

Manager Innovation, Office for Customer, ICT, and Digital Transformation, Dept. of Premier and Cabinet SA

ANNE COSGROVE

Executive Director People & Culture

Service NSW

SUE SINCLAIR

Deputy Commissioner Australian Taxation Office

JENNY STEPHENSEN

A/Executive Director Workforce Strategy,

Queensland Public Service Commission

DEBORAH ANTON

Deputy Director General IP Australia

REBECCA HODGES

Executive Director People and Culture, Ambulance Victoria

MILES ASHTON

Chief Information Officer Treasury NSW

SIMONE COOK

Director of People and Performance

City of Canterbury Bankstown

NATALIE BEKIS

General Manager Strategic Research and Innovation, Comcare

PETER KEMBREY

Executive Manager Corporate and Legal

Services, Hunter Water Corporation

JENNIFER PALMER

Executive Director Operational and Housing Services, Property NSW

SPEAKERS

Future of Work

8:15 REGISTRATION OPENS

9:00 CONFERENCE OPENING KEYNOTE Derek Paterson, Former Director | GovDC & Marketplace Services, NSW Public Identity Program, Department of Finance, Services, and Innovation

9:15 KEYNOTE TRANSFORMING THE WAY THE AUSTRALIAN PUBLIC SERVICE ENCOURAGES A FLEXIBLE WORKFORCE This case study session examines: - How the Australian Public Service is changing the existing culture of all day at the desk to one of mobility and flexibility; - Developing an understanding of what a flexible public service may look like; and - Discussing the greatest challenges to achieving departmental senior executive buy-in.

Stephanie Foster Deputy Australian Public Service Commissioner, Australian Public Service Commission

9:45 CASE STUDY HOW THE QUEENSLAND PUBLIC SERVICE COMMISSION TRANSFORMED THE PUBLIC SERVICE

- The future of work in the Queensland Public Service: creating a strong foundation for a culture of transformation; - Embedding ‘Flexible by Design’ across the public service sector; and - Analysing the results of the recent review and the lessons learned around Senior Executive buy-in.

Jenny Stephensen A/Executive Director - Workforce Strategy, Queensland Public Service Commission

10:15 PARTNER SPONSOR SESSION -THE KEY TOOLS AND TECHNOLOGIES TO MANAGING AN AGILE AND PRODUCTIVE WORKFORCE

CONTENT TBC

Speaker TBC

10:35 THE FUTURE OF WORK AT SERVICE NSW

Anne Cosgrove Executive Director, People and Culture, Service NSW

11:00 MORNING TEA AND NETWORKING

11:30 STREAM A – PEOPLE Chairperson Welcome

STREAM B – TECHNOLOGY Chairperson Welcome

11:50 ONBOARDING STRATEGIES TO ENSURE EMPLOYEE BEST FIT WHEN RECRUITING FOR FLEXIBLE, REMOTE OR MOBILE ROLES

IN THIS SESSION, WE EXAMINE: - What makes recruiting for flexible/mobile roles unique; - Why the use of social media is an untapped resource when looking for savvy, self- motivated and focused recruits; and - How to ensure a sense of team bonding occurs across multiple generations who may be working in different locations.

Rebecca Hodges Executive Director – People and Culture, Ambulance Victoria

USING LEADING-EDGE SOLUTIONS TO IMPROVE DATA ACCURACY AND CREATE A SUCCESSFUL DIGITAL WORKPLACE.

IN THIS SESSION, WE EXAMINE: - Examine best practice solutions for employees to access data no matter where they are; - Discuss the leading apps available to create an integrated workforce experience; and - How to measure the success of your digital workplace and establish metrics aligned with your business and IT strategies.

Dr Ian Oppermann Chief Executive Officer and Chief Data Scientist, NSW Data Analytics Centre

12:10 THE FLEXIBLE MANAGER: HOW TO DE-RISK FLEXIBLE WORKING WHEN MANAGING A MULTIGENERATIONAL TEAM

THIS SESSION EXPLORES:

- How the delivery of existing goals and department objectives can be affected by the introduction of flexible working arrangements; - How management mitigates any impact on the rest of the team and how to manage reasonably; and - What additional support will the employee need to be effective when no longer working in the office 9 to 5.

Leigh Yardy Head of Human Resources, City of Parramatta Council

AUSTRALIAN BUREAU OF STATISTICS CASE STUDY: LEVERAGING TECHNOLOGY TO KEEP A NATION-WIDE TEAM INFORMED, ENGAGED AND WORKING TO A DEADLINE.

THIS SESSION EXPLORES: - Demonstrating how the ABS was able to engage with their 38,000-member Census field force via mobile app; - How the ABS was able to manage their field force’s workload effectively; and - Insights into the effectiveness of managing 38,000 team members across the country using only the app as their primary tool of interaction with their workforce.

Samantha Palmer General Manager – People, Culture and Communications Division; Diversity and Inclusion Champion, Australian Bureau of Statistics

agenda

agenda Future of Work

12:30 LUNCH

13:15 MAINTAINING A MENTALLY HEALTHY AND VIGOROUS DISPERSED TEAM

THIS SESSION EXAMINES: - Best-in-class mental health initiatives; - Proven strategies to integrate mental and physical wellness programmes into a dispersed team; and - The importance of investing in health screening and education for remote and mobile staff members.

Natalie Bekis General Manager Strategic Research and Innovation, Comcare

CASE STUDY: IMPLEMENTING THE D3 CHALLENGE INITIATIVE

THIS SESSION EXAMINES: - Creating a work environment to stimulate innovation - Designing together and the benefits of collaboration

Tina Ferguson Manager – Innovation, Office for Customer, ICT, and Digital Transformation, Department of Premier and Cabinet SA

13:35 CASE STUDY IP AUSTRALIA: EXAMINING HOW IP AUSTRALIA SPEARHEADED THE WAY AUSTRALIA PUBLIC SERVICE AGENCIES CREATED FLEXIBLE WORKPLACES.

THIS CASE STUDY EXAMINES: - An overview of what lead up to IP Australia moving towards a more flexible workforce; - How IP Australia overcame the difficulties in measuring remote worker productivity; and - How managers stay aware of teleworker’s perceptions of isolation and established communication practices to encourage teleworkers and team members to engage directly.

Deborah Anton, Deputy Director General, Policy & Corporate Division, IP Australia

THE IMPLEMENTATION OF WORKPLACE BY FACEBOOK AT NSW TAFE

- Redesigning work for technology and lifestyle transformations;

- Understanding the role technology plays in reengineering and transforming the workforce; and

- Outlining the improvements to digital technology and infrastructure that are reshaping the future of work across the public sector.

Brendon Walker Workplace by Facebook Lead, Enterprise Strategy & Architecture, TAFE NSW

13:55 PARTNER SPONSOR SESSION

CONTENT TBC

PARTNER SPONSOR SESSION

CONTENT TBC

14:15 PANEL DISCUSSION: CHANGING THE WAY WE WORK AND PREPARING OUR WORKFORCE FOR CHANGE

IN THIS INTERACTIVE PANEL, WE EXAMINE:

- How can we change our mindsets to new ways of working in the public sector? - The importance of embedding technology in the office space to enable activity based operations; and - The role HR and change management plays in ensuring a modern office works for the company and the staff. - How the use of data analytics can improve the future planning and improvement of our workforce - What are some examples of a future public sector workplace and workforce?

Panellists:

Sue Sinclair, Deputy Commissioner, Australian Taxation Office

PANEL DISCUSSION

UNDERSTANDING THE TECHNOLOGY AND DATA REQUIREMENTS OF MOBILE AND FLEXIBLE WORKERS.

IN THIS INTERACTIVE PANEL, WE EXAMINE: - The importance of providing the most modern technology available if you want your team to work efficiently; - How to determine if your agency or department is ready to implement and use transformative modern tech; - Five key focus areas you need to be aware of to ensure transformational success; cloud computing, analytics, digital security, digital media and emerging technologies.

Miles Ashton, Chief Information Officer, Treasury NSW Shaun McGuiggan - Chief Information Officer – Information Technology Branch, Department of Communications and the Arts

15:00 AFTERNOON TEA AND NETWORKING

agenda Future of Work

15:30 PLATINUM SPONSOR SESSION ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK

Speaker: TBC

15:50 STRATEGIES AND TECHNOLOGIES TO EFFECTIVELY MANAGE A DISPERSED TEAM

IN THIS SESSION, WE COVER: - Developing usable strategies to encourage inclusion and visibility to allow team members to feel valued and visible; - Promoting better communication skills between colleagues through the use of team interactions to support feedback loops and group bonds; and - Supporting the learning and career development goals of long distance and remote team members.

Gerry Schipp Executive Director, Transport Shared Services Transport for NSW

15:50 PANEL DISCUSSION: FACING THE UNEXPECTED CHALLENGES FLEXWORKING CAN BRING This interactive panel discussion examines: - The role HR plays in supporting mobile workers from recruitment, and onboarding to career development, and advancement; - Are all positions mobile suitable: how to choose the ideal roles, and staff, for mobile working; and - How to unlock new and exciting ways to maintain mobile worker engagement.

Panelists: Simone Cook, Director of People and Performance, City of Canterbury Bankstown Peter Kembrey, Executive Manager – Corporate and Legal Services, Hunter Water Corporation Jennifer Palmer, Executive Director – Operational and Housing Services, Property NSW

16:30 CHAIRPERSON CLOSING REMARKS AND CONFERENCE ADJOURNS

16:35 NETWORKING DRINKS

Please note: All names listed in the Potential Speaker List marked by an * indicate only that an invitation has been, or will be, sent and does not indicate that the person named has agreed to participate. Those names in bold and with an asterix have confirmed to participate.

Future of WorkPartners

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Future of WorkREGISTER

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WHERE Telstra HQ, 400 George Street, Sydney, NSW, 2000

WHEN Thursday, 16th November 2017

TEAM DISCOUNTS

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- enquire now to find out more.

SPECIALS First 25 tickets for reduced rate

ACCOMMODATION TBC, Sydney

Registration Informationhttps://www.psnevents.com.au/futureworkpub-licsectorregistrations@publicsectornetwork.com.au