future of corporate education

Zappo’s Story!Exploring, experimenting, being flexible, learning while doing!

2 © 2013, Future of Talent Ins5tute

13 young and passionate, but unskilled people hired to learn programming



WHAT DID NOT WORK! WHAT DID WORK!

•  Formal curriculum!

•  Instructors!

•  Classroom!

•  Lessons!

•  Project & goal!

•  Mentors!

•  Anywhere!

•  Real work!



1.  Nothing tops intentional, dedicated mentorship!

2.  No amount of teaching accelerates learning as much as a mentor!

Passion + Sense of Purpose = Incredible Produc5vity

LESSONS LEARNED!

The Emerging Work World!


• It’s Changing constantly!• Learning time is short. Need for adaptation is high!

• It’s becoming a Collective activity!• Teams, groups, mentors projects are the core !

• It’s more & more Collaborative!• Shared ideas/collective decisions!

• It rewards Innovation!• Original thinking & experimentation are rewarded!

Dealing with Ambiguity !

Solving problems & challenges never faced before!


Dealing with Complexity!

Learning how to simplify – reduce to simpler/essential levels.!


Dealing with Interdependencies!

Learning collaboration, forging alliances, nurturing networks!


Fostering Creativity!

“CEOs identify "creativity" as the most important leadership competency for the successful enterprise of the future.” -IBM's Institute for Business Value, May 2010!

Exploring, experimenting, being open to new, building diversity!


10

Challenges!

Train temporary/short-term staff!

Develop a global workforce !R

apidly develop new leaders!B

uild

ski

lls in

new

tech

nolo

gies!


Learn in classes and courses!

Long time between knowing and the need to know!

Knowledge is categorized - manageable!

WORKS WELL IN A COMPLEX WORLD!11

© 2013, Future of Talent Ins5tute

Time is not very important!

Organized knowledge!

12

Simultaneous need to know and knowing it!

Learning in classes not effective!

Knowledge is streaming by - unmanageable!

Hierarchy stifles innovation!

WORKS WELL IN A CHAOTIC WORLD!

Loose organization, free association!


Time to learn is critical!

13

GOAL: Finding Information in the Noise!

We are overwhelmed with words, pictures, numbers, videos.!

Patterns are harder and harder to see.!


What Gen Y is Teaching Us About Learning!

Personalization is critical!



Technology is invisible!


16


Flexibility is core!


17

Self-Learning with mentors works!



The Transformation Underway!

Focus on:! -Individual development! -Courses/Classes! -Instructor-led! -Compliance!

Focus on:! -Groups/Teams! -Collaboration! -Communication! -Innovation!

Delivery primarily:! -Formal classes! -Instructor led! -Highly structured e-learning! -Prescriptive!

Delivery primarily:! -Informal tools and methods! -Student led! -Games, simulations! -Exploration!

20th Century! 21th Century!


19

Social Networks!Collaborative Tools!

Vide

o!

Projects!

MOOCs! Tutorials!

Coaches/Tutors!

E-Learning!

Peers!Books!

Conferences!

On-the-job!

Internet Search!

Communities of Practice!Flip

ped

Cla

ssro

oms!

Games!

Simulations!

Story Telling!

Blogs!

Virtual Classes!Apprenticeships!

The Array of Learning Tools Available Today !



Source: http://www.jarche.com/!

The Emerging Workscape!


• It’s a Collective activity!• Teams, groups, projects are the core !

• It’s Collaborative!• Shared ideas/collective decisions!

• It rewards Innovation!• Original thinking & experimentation are rewarded!

• It’s Changing constantly!• Learning time is short. Need for adaptation is high!

Everyone an Entrepreneur in Spirit!Urban, Healthier, Older, Better educated!

Automation & Robotizing of many traditional jobs. ! !

Rise of Career Mosaics!

23!© 2013, Future of Talent Institute!

Organizations! ! Smaller!

Flatter! Teams!

More jobs requiring creativity, passion, artistic skills, personal interaction!

EDUCATION!Less formal!Mentored!

Virtual!

Flexible work!

Work/Life/Play intertwined!More free time! Virtual work!

Fewer FORMAL degreees!

EXPECTATIONS!

Tomorrow’s Corporate Education!Creates an environment for the free

exchange of ideas!


•  Communities of Practice!

•  Communities of Interest!

•  Reinvention of “craft” and apprenticeships!

•  Collaborative virtual work and knowledge sharing!

Tomorrow’s Corporate Education!


•  Blends work/learning!

•  Gives responsibility and control to the learner!!•  Available anywhere/anytime!

•  Uses games/video extensively!

•  Based on social networks and the Internet!

•  Filled with guides and mentors!

Characteristics!

© 2013, Future of Talent Institute

www.futureoftalent.org!

Kevin Wheeler!Founder & Chairman!

[email protected]!

Get in touch with us for executive briefings or workshops or to learn more about our research, special projects, white papers and regional Retreats.!