fintricity.com social business collaboration

Copyright © 2012 Fintricity All Rights Reserved.

What we do?Social Business Collaboration

March 2012

www.fintricity.com


Social Business Challenge

“Untapped data. Inability to scale. Dismal adoption. Overspending. Gaping security holes.” “These are some of the most common challenges—and often sources of failure—that enterprises encounter following a social solution deployment.”Source: Forrester

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Empowered Business

“The entire company will have to rethink how it empowers employees to meet the needs of empowered customers. And social technology is the fundamental shift that makes it possible. If companies figure out how to harness it.”Source: IBM

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Next generation

“Today's kids are connected and tomorrow's workforce must be connected - the social change in the workforce will happen - it's just a matter of when”Source: Fintricity

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Who we work with?

• Large and Medium sized enterprises• Businesses looking to engage with their clients and

customers• Businesses looking to work smarter and collaborate• CEOs , CTOs, CMOs, HR heads, VPs – Key stakeholders

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Is social business simply Facebook and Twitter?

“We have a Facebook app” “We tweet twice a day.” “We have a digital agency looking after our external marketing communications”“Somebody in our business looks after our social media strategy”

Are we a Social Business? No.

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Engaged Business

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Looking beyond business SILOS

We connect operations across the organisation ( internal and external) and identify opportunities for the integration of doing business in a more social way

Social Business is an engaged business

Social Business

Supply Chain

Marketing

Human Resources

Product Developme

nt

Public Relations

Customer Services

Sales

R&D


Collaborative Relationships

open and transparent

build more trust among stakeholders

knowledge creation

capture, organise and

distribute

Increased efficiency

Increased innovation

What does a social business look like?

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About Fintricity

• Provides the Vision and Innovation to Design, Develop and Deliver Enterprise Social Business Solutions

• We are a London based consultancy• We already work with a number of clients in this

domain• Established for over 10 years • We have over 5 years of Social Business Experience

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innovation | strategy | design | delivery


Our space

Social Business – help enterprises leverage social media tools to collaborate, listen, engage and transform

Big Data – help companies analyse and monetise their data.

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Our key strengths

• We are business and delivery focussed• We work with customers on real problems• We work with the major vendors to understand the

technology space• Thought leadership and Innovation• We actively participate at Events and Conference• We have a team of 10 staff and 40 associates

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Our Partners

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“We proudly work with these partners”


“Typical” Client engagement

We typically deploy a senior strategist to get the ball rolling for a period of 3 months Why?• Establishing a budget and sign off is time consuming and

difficult. • Engagements often get stuck in the initial phase• Establish the ground work and forge ahead. • Time and Material budgets are generally easier to sign

off and manage and the rewards are observed early.

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How we work with Clients?

Conversations and Meetings

•Timeframe: 1-2 weeks•to listen and understand the problems and goals

•Typically with executive team/main stakeholder.

•Fintricity to explain the services provided and experiences.

•Deliverables/Outcome:•Document client’s problems and their challenges

Workshops•Timeframe: 1-2 weeks•on client site with the main stakeholders and Fintricity.

•Expand on the initial conversations

•main stakeholders to align the goals based on the Overall business objectives and marketing objectives.

•Deliverables/Outcome:• Proposal for the first piece of work - "to formulate a Social Business Strategy"

Start the First project•Timeframe: 1-3 months•Assign a Fintricity Consultant to work on client site and report into the main stakeholder

•Deliverables/Outcome•formulate a strategy by working with the business stakeholders

•formulate the adoption and change management

•formulate the education and training required

•formulate the external to internal engagement process

•audit the current business processes

•establish the social technology ( internal and external)

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Next Steps

• Engage with us on Social Business and Big Data

• It’s good to talk – we learn and you learn• Send us an email – [email protected]• Tweet us - @fintricity• Arrange an introduction meeting• Find out more about our services and lets

see if we can help you.

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Copyright © 2012 Fintricity All Rights Reserved.1616Copyright © 2012 Fintricity All Rights Reserved.

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Thank you

Email: [email protected]: www.fintricity.comPhone: +44 870 020 1656Address Erico House

93–99 Upper Richmond Road

London.SW15 2TGUnited Kingdom

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