collaboration solutions for business - microsoft azure · collaboration solutions for business...
TRANSCRIPT
Collaboration Solutions For Business
Improving collaboration with customer, partner and employee communities
Redefining Business Collaboration
Social Intranet Customer Community
Partner Community
Magentrix Solutions redefine collaboration by connecting communication, engagement and learning in one secure place. We go beyond sharing content by enabling your employees, customers and partners to work with the data that runs your business. With a centralized solution for collaboration, everyone is more engaged, efficient and productive.
Customer Community
When customer service is slow and tedious…
of consumers say resolving issues quickly is the number one factor for
great experience.
82%
of customers expect a company website to include a self-service
application.
70%
is what it takes to make up for one
negative experience.
12 positive experiences
=
Improve the experience with a Magentrix Customer Community.
Create a Self-Service Community.
“Magentrix has greatly improved our technical support work flow and offered our customers an easier way to contact support.”
Scott McHardy, Support Manager
Integrate Seamlessly.
Build Trust.
Social eLearning
Make Management Simple.
Learn by Interacting.
Create Versatile Content.
See what customers have said about us.
“A key factor for us in selecting Magentrix was the single integrated platform.”
A. Schroeder MDS Medical
High Level of Integration
P. Hrabal Junior Statesman
Foundation
“The team at Magentrix has really been there for us the staff were exceptional - repeat - exceptional in truly caring about us and our needs.”
Exceptional Support Team
M. Hobizal EQD
“There are a lot of great tools that integrate into Salesforce, but I have to say without a doubt this is the BEST!”
Non-stop Innovation
“For a portal solution we couldn't find anything that came close to the features, service, and price of Magentrix.”
J. Stolz Rabine Group
Affordable, Straightforward Pricing
When it comes to security, you can rest assured. Magentrix apps and sites are secured using bank-grade 128 bit SSL and are hosted in our SAS 70 Type II Certified data center. Our systems are N+1 redundant so you can count on our network uptime guarantee. We practice and follow a comprehensive control program for privacy and compliance to ensure physical security, network security, redundancy, business continuity and data protection.
We take security seriously.
How can we help with your business challenges?
Magentrix is passionate about empowering businesses of all sizes to collaborate and engage with its their certified Salesforce AppExchange Partner, Cloud Alliance Partner, and a Microsoft Business Partner, Magentrix serves a growing list of international customers in many industries. Founded in 2012, Magentrix is self-funded, privately held and based in Richmond Hill, Ontario, Canada.
See Magentrix in action for yourself at www.magentrix.com! Contact us at [email protected] or at 1-888-961-4736 if you have any questions.
Sources: Why 8% of sales people get 80% of the sales: bit.ly/21XioXo Workers pend 61 per cent of their day lost in email and informa@on: bit.ly/21XihuU 5 Explosive Sta@s@cs That Change B2B Selling Forever: bit.ly/21Xhp9N The social economy: Unlocking value and produc@vity through social technologies: bit.ly/21Xidvn The Big List of 43+ Customer Experience Sta@s@cs: on.fndgo.us/21Xi4YL The Self Serving Economy: bit.ly/21Xi2Qu 12 Customer Service Stats to Help you in 2015: bit.ly/21XhXfC 30 B2B, Marke@ng, and Lead Genera@on Stats That Will Blow Your Mind: bit.ly/1UIMfEw