S.H.A.R.K. tips shared by ABC’s Shark Tank investor and fashion mogul Daymond John at 126th Annual Meeting.

Annual Chamber survey reveals top priorities for 2014 and significant job growth for West Michigan businesses in 2013.

Congratulations to our Ambassador of the Year for 2013, Valarie Cook of Prince Conference Center!

Global report from Amway yields insights into entrepreneurship in the U.S. and worldwide.

February Business Matters features Rob Elliott, Principal at Pondera Advisors. Learn how to build a high performing team!

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CONTENTSDiversity Visionary Award Slated for March 19

The Grand Rapids Area Chamber of Commerce will be honoring Grand Rapids Community Foundation as the 2014 Diversity Visionary Award recipient, at the annual celebration slated for March 19 at the Frederik Meijer Gardens & Sculpture Park.

Created by the Grand Rapids Area Chamber in 2003, the Diversity Visionary Award recognizes an individual or organization for their exemplary efforts, advancements and contributions to ensure

diversity, inclusion and equity within their own institution or community. This prestigious award honors the Grand Rapids Community Foundation for their sustained efforts to promote diversity and inclusion within the organization at the board and staff levels as well as their successful track record in making an impact on the behaviors, policies and strategies in the greater Grand Rapids community.

The March 19 Diversity Visionary Award Celebration will also commemorate the admirable efforts and accomplishments of two finalists chosen out of a competitive field of applicants: Davenport University and Goodwill Industries of Greater Grand Rapids, Inc.

Additionally, the event will feature a keynote presentation from Maria Campbell, former Corporate Director of Diversity for SC Johnson. Campbell will be speaking on her experience developing and managing award-winning global diversity initiatives—and how diversity and inclusion can be key enablers for driving business growth and empowering people.

The public is invited to attend the 2014 Diversity Visionary Award Celebration on March 19, 5:30 - 8:00 p.m. at Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline. Tickets cost $60 per person or $750 for a corporate table of 10. Visit www.grandrapids.org/visionaryaward to register to find out more.

continued on page 4

THE CHAMBER NEWSFebruary 2014 | Vol. 14 | No. 2

A publication of the Grand Rapids Area Chamber of Commerce

Grand Rapids: A Culture for EntrepreneurshipWest Michigan is a center of innovation and discovery, according to The Right Place, Inc., and what’s more, West Michigan businesses know the value of collaboration.

With a network of organizations dedicated to supporting growth and innovation, Grand Rapids is producing a thriving entrepreneurial scene and an evolving culture based on the spirit of entrepreneurship—a culture that focuses on diverse ideas, creative talent, business connections and access to funding.

“Grand Rapids is a great place to open a business,” raved Cheryl Vander Vliet, Owner of Wine and Canvas Grand Rapids, who franchised the mobile painting party business in March 2013. “My business has grown by leaps and bounds and has really expanded beyond what I could have imagined.”

“I love being an entrepreneur and being in business for myself,” she added. “I can make my own destiny, set my own hours.”

Exclusive Premier Sponsor

photo credit - ExperienceGR

ABC’s Shark Tank investor and fashion mogul Daymond John wowed a full house of 800 people at the Chamber’s 126th Annual Meeting on January 21, 2014—sharing through music, humor, and iconic style his personal story and five tips for swimming with the sharks.

After an invigorating video, Daymond took the stage accompanied by an upbeat musical interlude from his in-person D.J. who cranked the tunes throughout Daymond’s keynote presentation. He launched by joking about the Michigan artic cold and reminding the packed crowd that entrepreneurs are the life blood of America.

“We’re all born thinking like entrepreneurs, but unfortunately, we get chains and binders placed on us,” Daymond said, adding that we may have countless people who contributed to our successes but we can blame only one for our failures—namely, ourselves.

Amidst his all-American entrepreneurial story of hardwork, trial-and-error successes, and mistakes along the way, Daymond interwove his five key S.H.A.R.K. points:

Set a goal. You cannot hit a target you cannot see.

Homework. Do your research. Know your market, your industry, your business. Amore. You must do what you love! Don’t let business for the sake of business get in the way.

Remember you ARE the brand. Can you express your personal brand into 2-5 words?

Keep on swimming. The end of every race is the start of a new one, so keep going!

The standing ovation after his presentation was just one cue that attendees found renewed spirit. We had a lot of positive feedback in social media, including one GRACC follower who tweeted “TheSharkDaymond is giving one of the best speeches I’ve ever heard at the J.W. right now… the man is a legend and a business inspiration.” Sara Sherry, President of MixedMI LLC, a boutique staffing firm in Grand Rapids, tweeted that she: “Enjoyed the 126th Annual Meeting hosted by GRACC! Daymond John was very inspirational and motivated me as an entrepreneur!”

The Chamber extends appreciation for everyone who came to the Annual Meeting and our thanks to this year’s sponsors who helped make the event a success. As Jeff Connolly at Blue Cross Blue Shield of Michigan noted, “We’re so proud to be a corporate supporter of one of the best chambers in the state.”Exclusive Presenting Sponsor Event Underwriters

The Chamber News February 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

CHAMBER News & Notes

2

Winning the War for Talent: Hello West Michigan Annual MeetingTalent deserves a strategy. Start creating yours at the Hello West Michigan Annual Meeting on March 4!

In a recent survey conducted by the Grand Rapids Area Chamber, 49 percent of firms that hired new personnel in the last year had difficulty finding qualified applicants and 46 percent of those firms hired less qualified workers or didn’t fill the position at all. Talent is a business’s only appreciating asset. Make sure your business is investing in one of its top three line items by developing a strategy that supports its growth and development throughout your business.

At the Hello West Michigan Annual Meeting, you will hear from leaders in the human resources field about the importance of having a talent strategy and how your business can start creating one today. Ann Harten, Vice President of Global Human Resources at Haworth and Chairperson of Hello West Michigan, will present “Winning the War for Talent.” Also, Jim D’Amico, Director of System Talent Acquistion at Spectrum, will present “Using the Intake Session for Recruiting Success.”

Plus, you will learn about all of the programs and events Hello West Michigan has planned for the year to help improve your talent acquisition. The Hello West Michigan Annual Meeting is on Tuesday, March 4, 4:45 - 7:00 p.m. at Steelcase Headquarters in Grand Rapids. Visit www.hellowestmichigan.com for more details and registration.

Tips Shared at the 2014 AnnuAl Meeting

Exclusive Premier Sponsor

3

Have you ever wondered how to balance your team with the right mix of strengths? Are you looking for ways to capitalize on team diversity for better results?

Join us for the next Business Matters Series on February 18 featuring Rob Elliott, Principal at Pondera Advisors, as he shares his expertise on building a high-performing team that improves your work dynamics and betters your bottom line. Elliott co-founded Pondera Advisors in 2006 and has since helped clients achieve balance and make a positive difference in their organizations by better understanding and valuing others’ operating styles.

With a broad range of experience from educator to business manager to leadership consultant, Elliott not only brings his ideas and insights to the Business Matters breakfast table, but he will also be following up with a special attendee workshop slated for March. Stay tuned at the February 18 event for details on how to continue the conversation and participate in the first of our workshop additions to the Business Matters series.

Date | Tuesday, February 18, 2014Time | 7:30 - 9:00 a.m.Location | Celebration! Cinema North – Wave Room, 2121 Celebration Dr. NECost | $18 members, $25/member after 5:00 p.m. Friday, February 14, 2014, $25/future members

(includes breakfast)Registration | Visit www.grandrapids.org/businessmatters or call the RSVP hotline, 616.771.0303.

Questions? Contact Noelle Frost at frostn@grandrapids.org or 616.771.0344.

BuilDinG A HiGH PeRfoRminG TeAm with Rob elliott, Pondera Advisors

The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

The Chamber News Editorial PolicyArticles written by outside authors do not necessarily reflect the view or position of the Grand Rapids Area Chamber of Commerce. The position of the Chamber will be clearly stated.

The Chamber reserves the right to reject advertising based on content and does not accept advertising that conflicts with a position of the Chamber.

The advertising of products and services in The Chamber News does not necessarily represent endorsement by the Grand Rapids Area Chamber of Commerce.

The Chamber News (USPS 357-010) is published monthly by the Grand Rapids Area Chamber of Commerce. 111 Pearl St. NW, Grand Rapids, MI 49503.p: 616.771.0300 | f: 616.771.0318 | www.grandrapids.org

Senior Editor & Advertising: Latricia Trice | tricel@grandrapids.orgCopy Editor: AliciaMarie Belchak | belchaka@grandrapids.orgDesigner: Karen Thelen | thelenk@grandrapids.org

Second Class Periodical Postage Paid at Grand Rapids, MI.POSTMASTER: Send Address changes to The Chamber News at the Address above.

RIBBON CuttingsThe following members have celebrated grand openings, anniversaries and/or new additions!

If you have a reason to rejoice—whether it’s an upcoming ground breaking, a grand opening, a new product launch, an anniversary, or some other event—the Chamber can help make the

occasion special. (We’ll even bring the big scissors with us!)

Visit www.grandrapids.org/ribboncuttings to see how we can applaud your business milestone.

Congratulations Ally’s Boutique– Ally’s Boutique celebrated their arrival to Grand Rapids with an open house event at 2211 E. Beltline Ave. NE, Suite B.

Planet Fitness arrived in Grand Rapids just in time for the new year. Congratulations! Visit their new location at3681 28th St. SE.

Another round of congratulations to Planet Fitness opening their Grandville location at 3845 Rivertown Pkwy SW. Welcome to West Michigan!

Big SCiSSorS on the move

4 The Chamber News

Grand Rapids’ entrepreneurial Culture (continued from cover)

February 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

For Vander Vliet, being an entrepreneur means being the decision-maker, but that doesn’t mean she goes it alone. She readily points to the many available networking opportunities, community activities, and media outlets in Grand Rapids that have helped her business directly reach consumers as well as other area businesses. “It’s definitely a win-win for the economy here,” she said.

Recent research into Grand Rapids entrepreneurship supports Vander Vliet’s business experience. According to the most recent “Empowering Entrepreneurship” study commissioned by Grand Valley State University’s Seidman College of Business and Center for Entrepreneurship and Innovation, the entrepreneurial environment in West Michigan has indeed made great strides forward.

“We are now embracing entrepreneurship as a goal. That wasn’t the case four years ago (in the 2009 study),” noted Paul Isely, Professor of Economics and one of the authors of the 2013 report who spoke to CBS Detroit last summer.

However, the numbers also showed that we still need to do a better job fostering a diverse population and an educated, creative talent pool as well as retaining young workers and attracting outside talent—areas many Chamber initiatives focus upon. A workforce that has more creative workers—such as architects and engineers—will be more likely to generate entrepreneurs, the report said. Similarly, education breeds entrepreneurial success and makes it easier to find the necessary talent for an entrepreneur to start a new venture.

On the positive side, the improving local culture favors entrepreneur-ship and that means access to more professionally controlled venture

capital. “West Michigan has made significant progress in developing structures and resources to support entrepreneurship,” Isley told the Grand Rapids Business Journal previously.

Venture capital is a critical step for many entrepreneurs who need pre-seed funds, startup capital, and growth funding in order to see their ideas and products come to fruition and be profitable in the marketplace. Yet, sometimes getting that capital can still be difficult—something Lori Baker, CPA and Owner of Baker Holtz, has observed and the GVSU study supported.

“Funding is an age-old problem for entrepreneurs, and it’s the area I see the most struggle,” Baker told the Chamber. “There are a lot of people with great ideas who have a hard time getting the capital they need as they are starting out or trying to grow.”

Baker said her accounting firm helps business owners who are currently re-evaluating their banking relationships and financing options. Luckily, she points out that there are many new ways of accessing funds besides traditional banking—local places like StartGarden (www.startgarden.org) and GROW (www.growbusiness.org) who help entrepreneurs with angel investments and microloans respectively. There are also online crowd funding opportunities from places like KickStarter (www.kickstarter.com) that can help get entrepreneurial ideas off the ground.

“Grand Rapids is an extremely good place for people interested in starting a business,” Baker added. “I think it’s so great because people are so helpful here.”

Each year, the Grand Rapids Area Chamber helps entrepreneurs grow their businesses by providing the confidence, connections, and resources they need. Over 80% of our 2,700 members operate companies with 50 or fewer employees. How can we help you?

Boost Business with ChAMBEr MEMBErShip CrEdiBilityA national survey of 2,000 adults recently revealed that businesses benefit from chamber of commerce membership because of a boost in credibility and consumer confidence.

The Schapiro Group, an Atlanta-based market research firm, found strong association between positive attitudes towards businesses and their membership in the local chamber. Even better, positive perceptions of chamber members have been increasing since the first study in 2007.

The study showed chamber membership translates into:• 73% increase in consumer awareness of a business – 78% increase in B2B awareness• 68% increase in local reputation among consumers – 65% increase in B2B reputation• 80% of consumers more likely to shop or buy there – 74% more likely to buy B2B

Additionally, a further breakdown of the data by industry found that Chamber membership improved credibility and positively impacted business outcomes across the board from restaurants to insurance to automobile sales.

Find out more about the value of chamber membership by contacting Mark Allen at allenm@grandrapids.org or 616.771.0348. Visit us online at www.grandrapids.org.

5The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

A Global look At entrepreneurship By Cindy Droog

Perhaps no other industry is more reliant on the success of its people than direct selling—a $153 billion global industry comprised of more than 91 million salespeople. That’s why Amway, the world’s largest direct seller, recently sought to capture an up-to-date view on self-employment potential and obstacles hindering entrepreneurial activities in 24 countries: Australia, Austria, Colombia, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Greece, Hungary, Italy, Japan, Mexico, Netherlands, Poland, Portugal, Romania, Russia, Spain, Switzerland, Turkey, Ukraine and the United States.

Now in its fifth year, the Amway Global Entrepreneurship study is advancing dialogue around American entrepre-neurship—a topic that’s always timely, but particularly in times of uncertainty.

Led by global research firm GfK and a second scientific partner, the Entrepreneurship Center at the University of Munich in Germany, the study gathered data from

among 26,000 global citizens in 24 countries. The study’s findings apply well above and beyond direct selling and have been presented at the United States Chamber of Commerce, Grand Rapids Area Chamber of Commerce, European Retail Conference, Polish Confederation of Private Employers Women’s Congress, Annual Conference on Remote Trade in Russia, and more.

Study results revealed:

70% hold positive attitudes towards entrepreneurship. Denmark leads this pack of positivity with 89 percent. And the numbers increase when age and education are thrown into the mix—showing 77 percent under the age of 30 and 82 percent holding a university degree see entrepreneurship as a good choice.

65% of Americans expressed the greatest need for independence. That’s 22 percent above the global average—a statistic that’s equally matched by our fearlessness of failure, which is also the strongest across the 24 countries.

46% consider their country’s environment to be entrepreneur-friendly. Again, the United States leads the pack here with 73 percent rating our country as very or rather friendly.

42% consider public funding and start-up loans as indispensable to their success. Entrepreneurship education and a network of support follow closely at 33 percent and 27 percent respectively.

The most appealing aspects to starting up a business are independence from an employer and being one’s own boss; self-fulfillment and realizing own ideas; and second income prospects.

Average entrepreneurial profile: Still young male with college degree

positive attitude negative attitude

AGER 2013Global Entrepreneurship ReportAGER 2013Global Entrepreneurship Report

Study methodology• 24 countries polled: Australia, Austria, Colombia, Czech Republic, Denmark, Finland, France, Germany,

Great Britain, Greece, Hungary, Italy, Japan, Mexico, Netherlands, Poland, Portugal, Romania, Russia, Spain, Switzerland, Turkey, Ukraine, USA

• 26,009 women and men aged 14-99 polled through face-to-face/telephone interviews

Austria (40%), Hungary (40%), Portugal (39%),

and Germany (37%) exhibit the most negative

attitude toward self-employment.

Worldwide attitude toward self-employment

More than two-thirds of the respondents in 24 countries have a positive attitude toward self-employment.

Public funding and start-up loans are indispensable

When thinking of encouraging factors to the foundation of businesses, people agree that:

89%87%84%

40%40%39%37%

70%deeper dive

Denmark has the most positive attitude toward entrepreneurship at 89%. Second is Finland with 87%, and Australia follows with 84%.

have a positive attitude toward self-employment

Motivational factors: It’s not all about the money

43%

Independence from an employer and being

one’s own boss

29%

Second income prospects

38%

Self-fulfillment and realizing own ideas

Under the age of 30

Positive attitude toward self-employment by age

All age groups

77% 70%

Can imagine starting up his or her own business

Under the age of 30

All age groups

48% 42%

Supporting entrepreneurs

68%Positive attitude toward self-employment by gender

72%Men show a slightly more positive attitude toward self-employment than women

The decision to start a business is reinforced by:

Entrepreneurship education and teaching of business skills (33%)

42% Backing from family and social networks (27%)

Mentoring, support through business networks (24%)

#AmwayEntrep

Cindy Droog, APR, is a global public relations supervisor at Amway, a passionate advocate for entrepreneurship,

and a 2005 graduate of Leadership Grand Rapids (LGR).

“The report applies scientific thinking and analysis to three areas of what drives fear in would-be entrepreneurs: the social, psychological and financial realms,” said Amway Chairman and 2013-2014 U.S. Chamber of Commerce Chairman Steve Van Andel. “Because so much economic and personal growth stems from entrepreneurship, it’s important to us to have a deep understanding of what actions we can take to keep the entrepreneurial spirit healthy.”

The study reinforces a collective responsibility to engage in more public discussion on entrepreneurship and to ensure that decision-makers in the realm of politics, economics and education have real data to inform actions that encourage the foundation of new businesses.

To download a free copy of the report on entrepreneurship, visit www.amwayentrepreneurshipreport.com.

Grand Rapids’ entrepreneurial Culture (continued from cover)

www.grandrapids.orgBlue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

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www.grandrapids.org 7The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

MEMBER In The Spotlight

Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

INDIVIDUAL PLANS | GROUP HEALTH PLANS | DENTAL | VISION | bcbsm.com

The right health plan can protect your employees’ health and everything else you’ve worked so hard to achieve.

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Since its founding in 2006, MyWay Mobile Storage has successfully navigated through the recent economic downturn to emerge as the premier mobile storage and moving company in the area, according to Gary Schuler.

As co-owner of the Grand Rapids franchise market for MyWay Mobile Storage, Schuler and his partner Dale Plowman are just one of seven franchised operations stemming from the parent company that still bases operations and a national call center in Grand Rapids. Advantages of using MyWay Mobile Storage are plenty—including onsite drop off/pick up at a customer’s home or business locations and secure, climate controlled storage facilities.

“We make moving and storage more convenient and affordable for individuals or companies which need to move or store in the Grand Rapids area,” said Schuler. “Our unique service eliminates the need for moving truck rental or making multiple trips to a self-storage facility.”

MyWay Mobile Storage is now poised for future growth, although Schuler is clearly proud that the company continued to grow and add employees even during the economic downturn. “Building a business in the difficult times like we experienced the last six years sharpens your skills, value offering, and operations,” he said. “If you can stay in the game long enough, when you emerge from the ‘ ‘fog’ and the economy starts to gain momentum, you are that much better off to capitalize on the opportunities.”

A Chamber member since 2010, Schuler said MyWay Mobile Storage joined to support business growth within the city as well as capitalize upon the right connections and customers that enabled MyWay to grow. “I would encourage other companies to engage the Chamber and the resources early in their development and growth stage,” he noted. “We got caught up in ‘critical’ day-to-day operational issues and failed to see the really ‘important’ issues, like long-term growth through developing key business and community relationships.”

CUSTOMIZED TRAININGWe can help you upgrade the skills of your existing employees

Funds for training related to • new technologies

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• skill attainment for career advancement

• other training as determined

Call a Kent/Allegan Michigan Works! Business Services Representative today for more information.

616.336.2393 • business@michiganworkska.orgmichiganworkska.org/employers

Save the DateThursday, March 27, 2014 11:30 a.m. – 1:00 p.m. Cathedral Square Center, 360 Division Ave. S.

leAD withFieRCe ADVoCACY

2013 ATHENA FinalistStacie Behler, Group Vice President of Public Affairs & Communications at Meijer, Inc.

www.grandrapids.org/athenaleadershipforum

2013 ATHENA Young Professional FinalistMegan Sall, Business Development Manager

at The Right Place

“If I had to do it again, I would have embraced the Chamber from Day 1 and really capitalized on the resources they provide.”

8 February 2014 | Issue Sponsor: Blue Cross Blue Shield MichiganThe Chamber News

This year’s annual survey of more than 700 Chamber members shows the business environment is improving with West Michigan businesses experiencing growth over the last year.

With almost half of the responses from owners and employees of small businesses and another 30 percent coming from employees of large businesses, the Chamber survey revealed 77% of respondents said their firm hired and/or added new positions in the last 12 months.

Nearly 60 percent also noted that their firm had difficulty finding qualified applicants, and as a result, two-thirds with job growth reported their firm had to increase recruiting efforts in the last year. This is an issue the Chamber will be working to address in 2014.

“We are excited about the growth our members experienced in 2013,” said Rick Baker, President and CEO of the Grand Rapids Area Chamber of Commerce. “Last year’s survey showed that overall confidence in our state was growing among the business community, and these figures of job growth confirm that sentiment. We are encouraged to see this continue through 2014.”

While businesses are experiencing encouraging growth, the rising cost of health care and Federal spending continue to be members’

top concerns for the second year in a row.

“Our members continue to be concerned about the uncertainty in Washington and the impact rising costs of health care has on their business,” said Andy Johnston, Vice President of Government and Corporate Affairs. “We will continue to advocate on behalf of our members at the state and federal level to address these issues, and the talent and workforce development needs of West Michigan businesses.”

Other top issues that garnered support in the survey include: health care utilization and prevention, early childhood funding, state and local investment in infrastructure, and reducing onerous regulations and taxes.

A summary of the survey can be found at www.grandrapids.org/government-affairs.

JoB gRowth for wESt MiChigAn BuSinESSES in 2013

77%Reported business GRoWTH in the last year

The Chamber is proud of its role protecting your business’ bottom line by advocating on your behalf to create the best possible economic climate at the local, state and federal levels.

Hop aboard our motor coach generously provided by Indian Trails and head to our State Capitol to voice the concerns of West Michigan Business and learn the lat-est from Lansing officials. Once at the Capitol, you will partake in the annual Mardi Grás breakfast with Chamber member Truscott Rossman and participate in small group meetings with West Michigan legislators and other high-profile speakers. There will also be an expo luncheon in the capitol and opportunities to attend committees and view House and Senate sessions.

Date | Tuesday, March 4, 2014Time | 7:00 a.m. – 4:00 p.m.Location | State Capitol, LansingCost | Free for membersRegistration | Visit www.grandrapids.org/capitolday or call the RSVP hotline, 616.771.0303.

Want to showcase your business during the luncheon in the capitol?

Expo tables are available for $50. Please contact Mercedes Cowper to reserve your expo table at cowperm@grandrapids.org or at 616.771.0341.

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9The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

UPCOMING Chamber Events

Unless otherwise noted, register for events at www.grandrapids.org/events. Or, call the RSVP hot line at 616.771.0303 (Please have your credit card information handy when you call.) Questions about events? Call 616.771.0300.

Special needs: Vegetarian meals are available. Please let us know your dietary requirements when registering. Reasonable arrangements for people with disabilities will be made if requested in advance.

Registration and Cancellation Policy: Prepayment of events is required and guarantees a reservation. Cancellations must be received at least two business days prior to an event to be eligible for a full refund. No-shows will be billed.

february 2014 6-7 | Facing RacismEnhance your perspective and help shape an inclusive community at this two-day intensive course.

Time | 8:00 a.m. – 4:30 p.m. each dayLocation | Davenport University, 6191 Kraft Ave.Cost | $200 non-profit, $300 for-profit, additional $50 for future membersRegister | Email diversity@grandrapids.org to register

Underwriter:

13 | Business Exchange Luncheon Bring your business cards and enjoy a lunch full of new connections at the Chamber’s #1 networking event.

Time | 11:30 a.m. – 1:30 p.m.Location | The Crowne Plaza, 5700 28th St. SE Cost | $20/member early registration, $25/member after 5:00 p.m. February 11,

$25/future member (may only attend once)

Sponsored by:

18 | Business Matters SeriesRob Elliott of Pondera Advisors reveals how to balance your team with the right mix of strengths for better results.

Time | 7:30 – 9:00 a.m. Location | Celebration! Cinema North – Wave Room, 2121 Celebration Dr. NECost | $18/member-early registration, $25/future member or late registration

after 5 p.m. February 14 (includes hot breakfast)

Sponsored by:

24 | Breakfast with LegislatorsConnect with your elected representatives and network with other members as we launch our legislative discussions for 2014.

Time | 7:30 – 9:00 a.m. Location | The Rapid, 50 Grandville Ave. SWCost | $15/per person (members/future members)

Sponsored by:

march 2014 4-5 | Facing RacismTime | 8:00 – 4:30 p.m. each dayLocation | Literacy Center of West Michigan, 1120 Monroe Ave. NW #240Cost | $200 Non-Profit, $300 For-Profit, additional $50 for future members Register | Email diversity@grandrapids.org to register

Underwriter:

4 | West Michigan Business Day at the CapitolBring the voice of West Michigan business to Lansing during our 4th annual visit to the capitol to meet with elected officials and agency representatives.

Time | 7:00 a.m. – 4:00 p.m.Location | State Capitol, LansingCost | Free for members

Sponsored by:

TO REGISTER

5 | New Member ConnectionsDiscover how your Chamber membership can help grow your business.

Time | 7:30 – 9:00 a.m.Location | The Salvation Army Kroc Center, 2500 Division Ave. S.Cost | Free for members - registration required

Sponsored by:

13 | Business Exchange LuncheonTime | 11:30 a.m. – 1:30 p.m.Location | The Bluff Banquet & Conference Center, 2035 28th St. SECost | $20/member early registration, $25/member after 5:00 p.m. March 11,

$25/future member (may only attend once)

Sponsored by:

17 | Breakfast with LegislatorsTime | 7:30 – 9:00 a.m. Location | Davenport University, 6191 Kraft Ave. SECost | $15/per person (members/future members)

Sponsored by:

19 | Diversity Visionary AwardsTime | 5:30 – 8:00 p.m. Location | Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline NECost | $60 per person (members/future members), $750 table of 10

Sponsored by:

25 | Business Matters SeriesKathy Crosby of Goodwill Industries discusses how long-term investment in your staff makes the difference in your organization.

Time | 7:30 – 9:00 a.m.Location | Celebration! Cinema North – Wave Room, 2121 Celebration Dr. NECost | $18/member-early registration, $25/future member or late registration

after 5 p.m. on March 21 (includes hot breakfast)

Sponsored by:

27 | ATHENA Leadership ForumConnect and develop leadership with Stacie Behler and Megan Sall as they discuss the ATHENA tenet of Fierce Advocacy.

Time | 11:30 a.m. – 1:00 p.m. Location | Cathedral Square Center, 360 Division Ave. S. Cost | $20/member-early registration, $25/future member or late registration

after 5 p.m. on March 25 (includes lunch)

Sponsored by:

February 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan10 The Chamber News

NEWS FlashesNewsflashes is a feature of the Chamber News that recognizes Chamber members’ new products or services, new or promoted employees, and any honors or recognition they have received.

E-mail press releases to editor@grandrapids.org. Deadline: first Friday of each month.

Jennifer Feuerstein of Grand Rapids has been appointed Associate State Director for Outreach at AARP Michigan.

AMBS Call Center has been honored with the exclusive 2013 Award of Excellence for the fourth consecutive year. The award is presented annually by the Canadian Call Management Association (CAM-X).

Joe Beutler has been named Director of ASTI Environmental’s Western Great Lakes. He will be responsible for directing ASTI’s efforts from Traverse City to Chicago and tasked with exceeding the expectations of commercial, industrial and governmental clients; Katie Kolokithas has joined ASTI Environmental’s Phase I practice in Brighton, MI.

Baker College Online has been named a “Top Military-Friendly School” for 2014 by the military education industry’s leading go-to journal.

BlueWater Technologies Inc. moved up two spots to #16 in key industry ranking of Top 50 Systems Integrators by Systems Contractor News (SCN). This is the 10th consecutive year BlueWater Technologies has appeared on the annual list which is published annually in the December issue of SCN magazine; BlueWater Technologies Inc. recently completed work on a complex 20-by-50 foot video wall that is the centerpiece of Macomb County, Michigan’s state-of-the-art Communications and Technical Operations Center (COMTEC) facility.

CD Barnes Construction Executive Vice President Todd Oosting announced that the company has been chosen by Wimsatt Building Materials to build their new location Wyoming location.

Colliers International would like to welcome Planet Fitness to Rivertown Center. Planet Fitness will be opening its first of two Grand Rapids area locations at Rivertown Center in Grandville and

Centerpointe Mall in Grand Rapids. The newest locations are the 33rd and 34th clubs in Michigan.

CSM Group is pleased to welcome Construction Managers Ryan Smith and Jeremy Eisenbrandt and welcome back Construction Manager Jerry Shore. CSM Group announced Circuit Electric, Inc., Shouldice Brothers, Earley & Associates, and Battle Creek Tile as the 2013 Key Performer Award recipients; Circuit Electric, who was recently named a 2013 Key Performer by CSM Group, held their “Pink Tee Shirt Challenge” during the holiday. Jason Meek was promoted to Project Manager, Noah Schneider to Project Director and Shannon Rice to Director of Field Operations. Jacob Boyd was the recipient of the CSM Construction Management Fellowship. Josh Rohs, Group Vice President, was honored with the prestigious Walt East: Excellence in Customer Service Award. Shannon Rice was announced as Employee of the Year for 2013; the 2013 Community Service Star Performer Award was presented to Derrick Quintanilla, Don Brown, Jim Feltch, and Dave Delpiere.

CWD Real Estate Investment has hired Lisa C. Young as Marketing Manager.

Davenport University hosted a joint Senate and House Committee hearing of the Michigan State Legislature at its W.A. Lettinga Campus. The hearing featured DU President Rick Pappas and Dr. Andre Perry, founding Dean of DU’s College of Urban Education.

Cari Draft, founder of EcoTrek Fitness, was a 2013 honoree and the keynote speaker this past fall at the GVSU Women in Sport and Physical Activity Celebration. EcoTrek Fitness is pleased to announce the addition of Hanna Jones as their Coopersville Area EcoTrek Fitness Series Leader.

Experience Grand Rapids announced that Lonely Planet has listed Grand Rapids and the Gold Coast, also known as Michigan’s West Coast, as the number one destination on its Top 10 U.S. Destinations for 2014. EXGR launched its new personalized travel planning website, www. GRCityTwist.com. Grand Rapids will be hosting the Lott Carey Foreign Mission Annual Convention in 2019; this is the second largest ethnic group to come to Grand Rapids.

Michigan Gov. Rick Snyder announced that a portion of I-96 named after Ferris State University Alumnus and fallen Policeman Trevor Slot and has been designated as the “Officer Trevor Slot Memorial Highway.” Jeanine Ward-Roof has been hired as Ferris State University’s Vice President for Student Affairs; David R. Lepper was named Ferris State University’s new Associate Vice President for Advancement. Dr. Sarah Hinkley, a Ferris State University Associate Professor and Chief of Vision Rehabilitation Services in the University’s Michigan College of Optometry, was awarded $2,000 2013 Fredric Rosemore Low Vision Grant. Ferris State University ranked 24th, nationally, on the U.S. News and World Report list of “Best Online Graduate Nursing Programs.”

Scott Seifferlein, owner of GrandRapidsGolfLesson.com announced BusinessGolfSpeaker.com as a new division of the company to fill the gap in the marketplace for corporate golf training, client appreciation, and business gold keynote speakers.

The Board of Library Commissioners of the Grand Rapids Public Library re-elected James Botts as President and M. Jade VanderVelde as Vice President/Secretary.

Grand Valley State University will be host to the 2015 NCAA Division II Men’s and Women’s Outdoor Track and Field Championship. GVSU also won the bid to host 2016 Men’s Golf Regionals at The Meadows. These championships are in addition to the ones already being hosted by GVSU in May of 2014—NCAA DII Outdoor Track & Field and NCAA DII Women’s Golf.

475 students of West Elementary

11The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

partnered with Grand Valley Health Plan (GVHP) to hand make more than 45 fleece blankets for the non-profit organization Project Linus. This marks the second year GVHP has participated with this program.

Great Deals Magazine is celebrating 10 years of helping local businesses gain exposure and grow.

Laurie Beard, President & CEO of Founders Bank & Trust, is proud to announce that Stephen Grey has joined the bank as AVP – Commercial Lending.

Dr. Robert Landeros, Interim Director at Haworth College of Business Center for Entrepreneurship and Innovation and Chair, Department of Management at Western Michigan University is a nominee for Grand Rapids Business Journal’s annual Newsmaker of the Year Award.

Owen-Ames-Kimball Co. (O-A-K) has been hired to complete a $2.9 million renovation project at East Kentwood High School this summer. This project marks the first time O-A-K will work with Kentwood Public Schools.

Kohler Expo’s announced that its West Michigan Women’s Expo will return to the DeVos Place celebrating 16 years.

Lambert, Edwards & Associates (LE&A) announced the addition of several new staff members to its Consumer, Healthcare and Public Affairs practices, Paige Fagan, Shelby Pritchett, and Rachel Wion.

Congratulations to Life EMS Ambulance on being cited as a national “101 best and Brightest Companies to Work For.” Among the categories in which Life EMS Ambulance excelled were: 1) employee recruitment, selection and orientation process, 2) communication and shared vision and 3) community initiatives.

Macatawa Bank is pleased to welcome Sandy De Groot who has taken on the role of Relationship Manager at their Clyde Park office; Bryan Wait has taken on the role of Branch Manager at their Douglas officeMartin Transportation Systems (MTS)

of Byron Center and Kids’ Food Basket of Grand Rapids teamed up during the holiday season for an initiative called “MTS Gives Back” to help fight childhood hunger in West Michigan and raised over $2,500 for Kids’ Food Basket

Mercy Health Saint Mary’s was named to The Leapfrog Group annual list of Top Hospitals at Leapfrog’s Annual Meeting and was honored for safety and quality. Leapfrog is a national organization that measures safety, quality and affordability.

Miedema Asset Management Group is proud to announce that Repocast.com has decided to expand once again and open a new location in Wayland, MI.

Miller Johnson is please to share the news that Kaley M. Connelly is a new Associate in the Grand Rapids office in the employee benefits and executive compensation practice group; Annalise Buth and Patrick Jaicomo have joined their litigation section.

Northpointe Bank is excited to announce that due to growth in the mortgage lending division, the bank has hired Michael Bartels, Doug Nykamp and Beth Osterhaven.

Plachta, Murphy & Associates has renewed their monthly segment entitled “Veterans Corner” on WGVU’s Morning Show with Shelley Irwin for 2014.

Porter Hills has been named a National Best and Brightest Companies to Work For winner for 2013. Porter Hills announced the hire of Alex Ruch as Executive Director of Human Resources.

Price Heneveld LLP, a Grand Rapids boutique intellectual property law firm, announces the promotion of Aaron J. Wong to partner.

The Right Place, Inc. and the Grand Rapids SmartZone announced that the West Michigan Medical Device Consortium has rebranded as MiDevice. With this change also came a new website, www.midevice.org.

Rockford Construction announced ten new hires for their team: Tiffany Stuart, Dan Clappision, Jason Verhey, Chris Daniel, Cody Groulx, Matt Tufford, Tim

Exposito, Mike Denslow, Jason Passero and Jeff Diemer.

Varnum Law is pleased to announce that Toni L. Newell and Peter A. Schmidt have been elected to the partnership.

Vos Glass, Inc. welcomes Darcy Wheeler to its contract glazing team.

The West Michigan Sports Commission (WMSC), in conjunction with Calvin College and Grand Valley State University (GVSU), submitted 19 bids across six different sports to be hosted in Grand Rapids and was a finalist for all 19 bids. Four of the six sports selected to be hosted in Grand Rapids are: DII Outdoor Track & Field, DIII Women’s Basketball, DIII Women’s Volleyball, and DII Golf.

Attorney Michael J. Willis, J.D., C.P.A., of Willis Law, gave a presentation to the members of the Association of RV Parks and Campgrounds in Lansing, Michigan, on the topics of asset protection, estate tax and estate planning. Willis Law hosted an Open House introducing the firm’s new attorneys: Attorney Donald H. Smith specializes in trial work; Attorney Brett A. Cummings primary practice areas include corporate law, real estate and estate planning; and Attorney Jeriamiah L. Joseph handles state and federal litigation in Michigan and Indiana. Attorney Michael J. Willis, J.D., C.P.A, and Attorney Benjamin J. Herbert, J.D., gave a presentation to the employees of Bronson Hospital on the topics of estate planning and asset protection. Robin Vleugal joined the firm and will be working in the firm’s Kalamazoo office.

Wondergem Consulting, Inc announced the hiring of Kevan Chapman as senior consultant and director of public affairs.

February 2014 | Issue Sponsor: Blue Cross Blue Shield MichiganThe Chamber News12

NEW Members

Please join us in welcoming the following companies to the Chamber. We encourage you to do business with Chamber members!

A&K Finishing, Inc.Painting Mr. Torry ZenkBusiness Manager(616) 949-9100www.akfinishing.com

Academy of Music in Grand Rapids MusicMs. Barbara HendricksOwner & Director(616) 965-1655www.academyofmusicgr.com

C-Suite Strategic, LLCConsultantMr. Joseph GavanSenior Consultant(616) 560-8392

Daniel & Pamela DeVos Foundation Organizations & Non-ProfitsMs. Sue VolkersGrant Manager

Direct Trade Coffee ClubMr. Kirby WatsonOwner(616) 439-1857http://www.dtcoffeeclub.com/

Ervine’s Auto RepairAutomotiveMs. Jamie CarlsonOwner(616) 532-6600www.ervines.com

Falding Capital Group, LLCFinancial/Investment ServicesMs. Shannon VasicekExecutive Administrator(616) 364-1600

Growing Smiles Pediatric DentistryDentists & Dental LabsMeggan Krause, DDSOwner(616) 988-9485www.grandrapidskidsdentist.com

Harmon Wealth ManagementFinancial/Investment ServicesMr. Joseph HarmonPresident(616) 745-4831

HNTB Michigan, Inc.EngineeringMr. Eric Morris P.E.Associate Vice President(517) 333-3330www.hntb.com

Iced ConsultingBusiness Services Mr. Blake RichardsPrincipal/Owner(616) 350-3058IcedConsultant.com

James H. Sullivan P.C. Legal ServicesMr. Jim SullivanOwner(616) 531-6060

Lawn DoctorLandscaping/GardeningMr. Kendall Hines Operations Manager(616) 281-7109www.lawndoctor.com

Planet FitnessFitnessMr. Art NicholsRegional Manager(616) 464-2000www.planetfitness.com

Planet Fitness - Grandville FitnessMr. Art NicholsRegional Manager(616) 259-7485www.planetfitness.com

Quail Ridge Golf ClubGolfMr. Brian Rhodes General Manager (616) 676-2000www.quailridgegc.com

The Cultural CenterBanquet/Meeting FacilitiesMr. Mike Karolle Church Representative(616) 459-0116www.grculturalcenter.com

Tyler J. Boyd, PLLCAttorneysMr. Tyler BoydAttorney(616) 951-1724

13The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

SMART BusinessFebruary Member Ribbon Cutting Celebrations13 | Hampton Inn South, 4:00 p.m., 5200 28th St SE,

616.575.914413 | SpringHill Inn & Suites - Grand Rapids Airport, 4:15

p.m., 5250 28th St SE, 616.464.113026 | Cornerstone University, 4:30 p.m., 300 East Beltline

Ave NE, 616.977.552928 | Academy of Music in Grand Rapids, 1:00 p.m., 6159

28th St SE Suite 24, 616.460.4944

Seminars5 & 6 | Speak Up & Be Effective™ - Advanced – Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7070 for details.

12 & 25 | Speak Up & Be Effective™ – Communicate with confidence! In this program, you will learn how to think on your feet, project more confidence, manage your nerves, and craft messages that are clear, concise and focused. Call Varnum Consulting at 616.336.7070 for details.

18 | Business ownership options – Have you been considering business ownership as a career change, a supplemental income source or an additional layer of retirement security? Have you stopped short of looking into franchising because you think it’s all fast food, or it’s all too expensive? If so, this free seminar may be for you! Registration and details at www.frannet.com/bbetser or 616.891.1374.

MarchMember Ribbon Cutting Celebrations12 | Hyatt Place Grand Rapids, 11:30 a.m., 2150 Metro

Lane SW, 616.724.1234

Seminars11 & 12 | Speak Up & Be Effective™ - Advanced – Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7070 for details.13 | Speak Up & Be Effective™ – Communicate with confidence! In this program, you will learn how to think on your feet, project more confidence, manage your nerves, and craft messages that are clear, concise and focused. Call Varnum Consulting at 616.336.7070 for details.

MEMBER SEMINARS, EVENTS& CELEBRATIONS

What kind of leader do you want to be?

According to Bill Manns, President of Mercy Health Saint Mary’s, leader-ship is more than making decisions or having a title; it’s about bringing people together through relationships and “call and response” listening in order to solve problems and meet high expectations.

In August 2013, Manns returned to Michigan to serve in his new post at Mercy Health Saint Mary’s after building a successful turnaround as chief operating officer at the Alameda Health System in Oakland, California. Manns recently commented on his own path to leadership resulting from

his skill as a consensus builder and analytical problem solver, and he encouraged those who aspire to lead with his story and leadership insights.

A native of Detroit, Manns learned his early lessons in leadership as well as a strong foundation in character development from Father Richard Polakowski at the University of Detroit Jesuit High School and Academy:

• Say what you know.

• Say what you don’t know.

• Question what you believe.

• Label accordingly and examine fearlessly.

Manns also shared with the Chamber that he really took to heart the mantra “be a man for others” and learned to practice a “call and response” method of communication that has since enabled him to provide due diligence in the business world.

There is a need for leaders to question and reserve judgment, to listen actively and provide constructive feedback, Manns pointed out. He also noted the need for executives to have balance in their life—not to take work too seriously and to find ways to “learn to chill.” For him, that means tinkering with his collection of nine cars and keeping up an active social life with his wife and 13-year-old son. He also believes that you have to take the time to personally invest and give back to the community.

“I could work 24 hours a day, and the job would allow for that with all that needs to be done,” Manns said. “But then I don’t smile as much and people notice. I get irritable when tired and stressed from overwork…and that affects my effectiveness as a leader.”

For Manns, leading is like being the coach of a team—harkening back to his youthful days playing basketball. “Think about it,” he said. “When is the last time you saw a coach hit a last second winning shot?” According to Manns, it’s not the leader’s job to make the shot, but it is his/her job to prepare the team and draw out excellence.

This information is taken from Bill Manns’ presentation, titled “Journey to Leadership & Lessons Learned,” as shared at the Chamber’s Business Matters Series in January 2014.

Call & response: Bill Manns on leading

14 The Chamber News February 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

RENEWING Members

Thank you to the following companies that renewed their memberships last month. We are glad to have you and your employees with us.

20+ Years of Membership

Paul Goebel GroupYWCA West Central MichiganEconomic Development Foundation - CertifiedFamily Outreach Center, Inc.West Michigan Business Service, Inc.Western Michigan University in Grand RapidsErhardt ConstructionGrand Rapids Community Foundation

30+ Years of Membership

Associated Builders and Contractors, Inc.Buiten & Associates, LLCUniversal Forest Products, Inc.Mary Free Bed Rehabilitation HospitalGoodwill Industries of Greater Grand Rapids, Inc.Aquinas CollegeBander Family DentistryBetz IndustriesBeuschel Sales, Inc.Calvin CollegeCrystal Flash EnergyDeWitt Barrels, Inc.Dyer-Ives FoundationFishbeck, Thompson, Carr & Huber, Inc.Holland Home Corporate OfficeMichigan Natural Storage Co.Network180Van’s Delivery Service, Inc.Varnum LLPAlternative DirectionsAutomatic Door ServiceBorn Preventive Health Care Clinic, P.C.Stifel, Nicolaus & Company, Incorporated. Member SIPC & NYSEThe Economic Club of Grand RapidsExcello Machine Co. Inc.Lach Diamond, Inc.The Arc Kent County, Inc.The RapidGee Orchards, LLC.Grand Valley State UniversitySt. Cecilia Music CenterWadeTrim

10+ Years of Membership

Camp RogerPatient Advocates for Advanced Cancer Treatments, Inc. (PAACT)Thomas S. Fox Diamond JewelersCentral Michigan UniversityKnights InnThe Iserv CompanyBeckering Construction IncorporatedFixall Electric Motor Service, Inc.Van Andel InstituteWolverine Worldwide, Inc.B & R Sales and LeasingMichigan Radio 104.1 FM (WVGR) Benefits Resource Group, LLCRenaissance Church of God in ChristWTLJ TV-54 TCT of Michigan, Inc.Brann’s Distinctive Catering Mike & Johnny Brann’s Sizzling Steaks and Sports Grille Seven’s Paint & Wallpaper Co.Tre Cugini RestaurantGranger GroupKent Radiology Monsma Landscape & Maintenance, Inc.Profile Industrial PackagingDeVos Place/SMGInterConnect IncOpen Systems TechnologiesCarnevale Jones Group LLCColor House GraphicsDelta Imports (Porsche, Audi, Subaru) Fox Acura Fox Kia/Hyundai Sam’s Club #6319Summit Training Source, Inc.

2+ Years of Membership

Camp Fire USA West Michigan CouncilFaith Hospice in the CommunityGLT Packaging Corp.HomeCare of Holland Home IP Consulting, Inc.L Squared Insurance Agency, LLCPilgrim Manor Retirement CommunityRattunde CorporationCrain’s Michigan BusinessE&M Design SolutionsFirst Reformed Church of GrandvilleGreat Lakes Waterproofing CoP.F. Chang’sS. Abraham & Sons, IncThe Derby StationThrifty of Grand Rapids - Car Sales & Car RentalsAdam Bird, PhotographerAlfresco Landscapes LLCArtPrizeBagger Dave’sBucher Hydraulics, Inc.Cellular & MoreColdwell Banker AJS-SchmidtDie Cad Group, Inc.Eastmark ConstructionFire Pros, Inc.FranNet of West MichiganGreat Lakes CaringGSA Property Tax ConsultantsHelpers of Holland HomeKitchen 67 Brann’s CafeLake Michigan Credit UnionLand & Co. Inc.Metron Integrated Health SystemsThomas W. Buschert, CPA, PLLCVantaura Energy ServicesWest Michigan Community BankWolverine Company StoreWorkbox Industrial Staffing

40+ Years of Membership

American Seating CompanyConsumers EnergyCrosby & Henry, Inc.Davenport UniversityIrwin Seating CompanyWarner Norcross & Judd LLPPurity Cylinder Gases, Inc.YMCA of Greater Grand RapidsSpartanNashWolverine Coil Spring Co.Pepsi Beverages CompanyBehler-Young CompanyForemost Insurance CompanyHenry A. Fox Sales Co.Brann’s Corporate OfficesKent Rubber Supply Co.Morrison Industrial Equipment Co.Columbian Logistics NetworkAmwayHarvey Cadillac LexusEmployee Assistance Center Kent Intermediate School District

5+ Years of Membership

Chesser Schacht DesignCore Services GroupFox Ford Mazda Fox HondaKreis, Enderle, Hudgins & Borsos, P.C.LegalShieldRockford AmbulanceCherry Street Health ServicesEkleinfeld.com, llcFoster, Swift, Collins & Smith, P.C.Opportunity Concepts LLCPasman GSC Financialviastore systems, Inc.FFI TransportationFox Nissan

20+ Years of Membership Cont. 5+ Years of Membership Cont.

Applied ImagingBroadway Grand RapidsCovanta EnergyGrand Rapids Public MuseumGreemann CapitalIndian Trails Camp, Inc.Fox Buick/GMC Area Agency on Aging of Western Michigan IncFrey FoundationNew Hope Baptist ChurchSentinel Pointe Retirement CommunityLincoln Pines Resort, Inc.MPD Welding - Grand Rapids, Inc.RehmannC. Philip Doezema, DDSMAGI - Manufacturing Action Group, Inc.Parker Excavating Gravel & Recycle, Inc.

Noordyk Business Equipment, LLCPregnancy Resource CenterAdamy Valuation AdvisorsInternational Student Exchange (ISE)Keil Lasik Vision CenterKentwood Cat ClinicUniversity of Michigan Business Engagement CenterVan Manen Petroleum/Pacific PrideAccurate Quality Inspection LLCAmbs Call CenterConfigura, Inc.DP Fox Holdings, LLC/Fox MotorsFamily FareIn the ImageIntent Public Relations LLCLaw Offices of Sean Patrick Cox, P.L.L.C.Michigan Auto LawMiller OrthodonticsMr. Handyman of Greater Grand RapidsSpectrum Net Designs IncWest Grand Neighborhood OrganizationWest Michigan WomanWinchester on Wealthy

15The Chamber NewsFebruary 2014 | Issue Sponsor: Blue Cross Blue Shield Michigan

One Year of Membership

Blu House PropertiesDowntown Market Grand RapidsKPMG LLCLover’s LaneMartin Transportation Systems, Inc.Schneider TireSports Link

Date Unknown

Ernst & Young LLPGrand Rapids Association of REALTORSGrand Rapids Label Co.Lawson Insurance Services, Inc. Metcalf & Jonkhoff Funeral Service, Inc.Michigan Coating Products, Inc.Michigan Commercial Space AdvisorsMLive / The Grand Rapids PressOwen-Ames-Kimball Co.The Employers’ AssociationUnited Way, Heart of West MichiganWheeler Upham, PCWilliams Distributing Co./Williams Kitchen & Bath

Chamber names 2013 AMBAssADoR oF the YeARCongratulations to Valarie Cook of Prince Conference Center who has earned Ambassador of the Year for 2013!

Valarie has participated in the Ambassadors Committee since October 2012. She has been instrumental in connecting with members providing information on how to best utilize their membership and make the most of their involvement. During the past year, she has served the Grand Rapids business community through many Ambassador activities, including:

• attending and volunteering at various Chamber events• welcoming some of our newest Chamber members• connecting with 61 out of 100 member retention calls assigned to her• participation in several member ribbon cutting celebrations

Valarie proudly represented the Grand Rapids Area Chamber of Commerce at the annual statewide Ambassador Conference this past October in Frankenmuth, MI as well as the West Michigan Chamber Coalition Ambassador event.

“Meeting new people and learning about their business is why I joined the Ambassadors Committee. My involvement in the Chamber has helped me create a strong network of professionals,” Valerie said. “Being awarded Ambassador of the Year is an honor and I am excited to be part of this amazing group of people. It drives me to be connected with the community.”

Prince Conference Center is a full service conference facility offering 13 different sized spaces for events and meetings along with 69 comfortably appointed guest rooms. They are continuously ranked as #1 on TripAdvisor for the city of Grand Rapids. Visit www.calvin.edu/prince to find out more.

The Chamber Team thanks Valerie for her commitment and passion! To join Valerie as a Chamber Ambassador, contact Mark Allen at allenm@grandrapids.org or 616.771.0348.

(Renewing Members continued)

111 Pearl St. NW | Grand Rapids, MI 49503

PERIODICAL POSTAGE

PAID GRAND RAPIDS, MI

This unique Chamber series provides members and their employees the opportunity to network, advance relationships with Michigan legislators, and to voice opinions on the key issues in Lansing.

Our facilitated question and answer sessions offer a chance for candid conversation and a direct channel to voice opinions on issues moving forward in Lansing. It’s your chance to learn about the legislative process, share your voice directly with elected officials, and establish relationships with key people in the legislature and the Grand Rapids business community.

In 2013, we met with an average of nine legislators each month to discuss policy issues and to advocate for specific issues such as transportation funding, reforms that support student learning, and streamlining regulation and licensing in Michigan.

We know the value of a strong Chamber of Commerce comes from having a collective voice that speaks on behalf of small business. What will you add to the conversation? Join us and find out!

Date | Monday, February 24, 2014Time | 7:30 - 9:00 a.m.Location | The Rapid Central Station, 250 Grandville Ave SWCost | $15 for membersRegistration | Visit www.grandrapids.org/bwl or or call the RSVP hotline, 616.771.0303

We are pleased to partner with: Byron Center Chamber of Commerce, Grandville Jenison Chamber of Commerce, West Michigan Hispanic Chamber of Commerce, Walker Chamber of Commerce

Breakfast with legislatorsIt’s time to launch our legislative discussions for 2014 with our first Breakfast with Legislators event of the year on February 24!

Event Host:

Event Underwriter: