feb 2017 - civicweb

Feb 2017

Proposal Summary:

To keep up with changing trends in the Information Technology industry, it is recommended that the Post Diploma in Information Technology program (PDIT) course titles, course descriptions, and learning outcomes be updated. These updates will ensure the program stays current with terminologies, descriptions and technological changes.

Admission requirements: It is recommended that the admission requirement be an IELTS score of 6.0, or equivalent.

Grading scale: the program has updated its grading scale from the competency based scale used previously to the scale used by the majority of programs to ensure consistency. With this move and to fit with the new grading scale, the progression requirement has moved to a B (72%) from the previously required C+ on the previous scale (75%).

Hours: In order to allow students more time during the week to complete readings and homework, it is recommended that the lecture times decrease slightly to allow students this time through each week to prepare, complete readings and study. 84 hour courses have been reduced to 82.5 and 96 hour courses that have heavy reading requirements have been reduced to 88 hours.

In addition to the general changes recommended, the following specific changes to courses are proposed: PDIT 302 and PDIT 303:

It is recommended these course titles be updated to better match course descriptions. Course descriptions and learning outcomes have been modified to meet industry standard objectives of CompTIA’s A+ certification track.

Rationale: Removing “electronics” from the title and description makes sense as electronics is no longer taught in the PDIT program. Learning outcomes are altered to better match the exam objectives of the A+ certification.

PDIT 304:

It is recommended that the course title be updated to better match the updated course description.

Rationale: The old course description focused on a Microsoft "desktop" operating system, which is also extensively covered in the A+ course PDIT 303. Even though PDIT 304 covers more advanced topics of Microsoft's OS than seen in PDIT 303, it is recommended to modify the course to not just include advanced topics in Microsoft's OS, but also in LAN administration and support of client computers. This would include further analysis of Virtualization technologies such as VMWare, Hyper-V or XEN. Other LAN topics would include advanced windows deployment using not only native Microsoft tools, but also other 3rd party or open source tools.

Security is also a growing concern in the IT world. Organizations like CompTIA, Microsoft and Cisco have developed certifications on the basis of security alone. Enterprise workstation security would be covered from the LAN environment including firewall and network security technologies.

Feb 2017

In addition, the co-requisites of PDIT 303 and 302 have been removed, with PDIT 303 changed to a pre-requisite.

PDIT 308:

It is recommended that this course be offered as a standard 45-hour 3-credit lecture course, with no lab hours.

Rationale: In offering this course, it has been clear that content of this course fits well into a lecture format, and the lab is unnecessary. The current hours are much too extensive for the content and expected learning outcomes.

PDIT 324, PDIT 326, and PDIT 328:

It is recommended that the course titles be updated to better match the updated course descriptions. In addition, for PDIT 324 in particular, it is recommended to reduce hours to 82.5 from 96 to better meet required learning time for this content.

Rationale: PDIT 324, 326 and 328 cover three levels of a Certified Wireless Network Professional; Certified Wireless Technology Specialist (CWTS), Certified Wireless Network Administrator (CWNA), and Certified Wireless Security Professional (CWSP) respectively. The course titles, descriptions and learning outcomes have been updated to match industry standards in wireless technology and certification expectations. PDIT 324 is an introductory course and the content can be covered in 82.5 hours instead of 96.

PDIT 330:

It is recommended that the course title be updated to better match the updated course description.

Rationale: The old course title and description included Network "Software" but the course specifically covers Microsoft Server Operating Systems. The course is also geared towards preparing the student towards a Microsoft's Technology Associate (MTA) certificate.

PDIT 332:

It is recommended that the course title be updated to better match the updated course description. Rationale: The old course description is slightly outdated as Novell is no longer a main stream Linux based system in North America. Open source software and its philosophy are the main foundation blocks for the success of Linux and this concept needs to be emphasized more. The Command Line Interface (CLI) is still a widely used tool in industry and therefore the course will give the students plenty of opportunity to gain experience on the CLI. Linux continues to be very popular in the server and datacenter world and so an introductory course on Linux will benefit students and allow the PDIT program to evolve in the near future with an advanced level II Linux course.

PDIT 340:

It is recommended that this course credits be decreased to 2 credits to be consistent with current credit calculations being used at CNC. In addition, 3 hours have been added to the course, bringing the total hours to 45.

Feb 2017

PDIT 376 and PDIT 377:

It is recommended that the course titles be updated to better match the updated course descriptions and the course descriptions be updated as defined by Cisco. Rationale: Cisco Network Academy sets the course description and learning outcomes of the course content. Course outlines are updated to reflect those changes.

Program description modifications (see program description, attached)

Update program description to match industry standard IT terminology.

Rationale: The program description has minor updates on terminology related to IT certifications and program goals.

PDIT 391:

It is recommended that PDIT 390 be removed and PDIT 391 be added, with 3 credits assigned to the course to be consistent with current credit calculations being used at CNC.

Rationale: It is continuously difficult to find IT industry work term placement or volunteering work for students.

The previous PDIT 390 course had evolved into a Project Work Skills course which prepares the student for a career in the IT field in terms of utilizing working relationships with others, and using IT skills in real world working scenarios. Students will still be encouraged to find IT related work experience during the semester however case studies in classroom labs can help prepare the student for real world scenarios if off-campus work cannot be found.

In PDIT 391, students will have the opportunity to define their career goals, prepare their work experience portfolio and gain skills to help acquire successful jobs and stay in those jobs. Students will also be encouraged to work towards earning IT standard certifications in the content that they’ve previously covered in the PDIT program at CNC.

PDIT 391 should be offered in the very last semester of the PDIT program once the students have gone through the Cisco Network courses and therefore a pre-requisite of PDIT 378 is recommended.

Proposed Implementation Date:

September 2017 for new intake. Students partially through the program will complete the old program.

Impact of revisions: It is important to keep the program content current and up to date with industry standards. These changes will keep the program in line with current college standards and practices and industry updates.

Feb 2017

Summary of Changes to PDIT courses

Changes? Course Previous Title New Title Hours Other changes

N COM 100 Fundamentals of Business n/a n/a n/a

Y PDIT 302 Computer Systems Hardware and Electronics Computer Systems Hardware Reduced 1.25 hrs Updated description and outcomes, grading scale

Y PDIT 303 Computer Operating Systems n/a Reduced 1.25 hrs Updated description and outcomes, grading scale

Y PDIT 304 Windows Enterprise Operating Systems Enterprise System Administration Reduced 1.25 hrs Updated description and outcomes, pre/co reqs, grading scale

Y PDIT 306 Data Cable Installation and Management n/a Reduced 1.25 hrs Grading scale

Y PDIT 308 Project Management n/a Reduced 25 hrs Grading scale, hours

Y PDIT 324 CWTS Certified Wireless Technology Specialist Wireless Technology Specialist Reduced 12 hrs Updated description and outcomes, grading scale

Y PDIT 326 Wireless Security (CWSP) Wireless Network Administrator Reduced 1.25 hrs Updated description and outcomes, grading scale

Y PDIT 328 Wireless Networking Administration Wireless Security Reduced 1.25 hrs Updated description and outcomes, grading scale

Y PDIT 330 Microsoft Network Software Microsoft Server Operating Systems Reduced 1.25 hrs Updated description and outcomes, grading scale

Y PDIT 332 Enterprise Servers (Linux/Novell) Introduction to Linux Reduced 1.25 hrs Updated description and outcomes, grading scale

Y PDIT 340 Professional Development n/a Increase 3 hrs Grading scale

Y PDIT 376 CCNA Introduction to Networks Introduction to Networks Reduced 8 hrs Updated course description, outcomes, grading scale

Y PDIT 377 Routing and Switching Essentials n/a Reduced 8 hrs Updated description and outcomes, grading scale

Y PDIT 378 Scaling Networks n/a Reduced 8 hrs Grading scale

Y PDIT 379 Connecting Networks n/a Reduced 8 hrs Grading scale

Y PDIT 390 Work Term Placement n/a n/a Removed and replaced with PDIT 391

Y PDIT 391 n/a Project Work Skills n/a New course

Feb 2017

Summary of Credit/Hour Changes

Course Prev Lect Prev lab Prev total

hours New

lecture New lab New total

Previous Credits

New Credits

COM 100 45 - 45 45 - 45 3 3

PDIT 302 28 56 84 22.5 60 82.5 3 3

PDIT 303 28 56 84 22.5 60 82.5 3 3

PDIT 304 28 56 84 22.5 60 82.5 3 3

PDIT 306 28 56 84 22.5 60 82.5 3 3

PDIT 308 28 42 70 45 0 45 3 3

PDIT 326 28 56 84 22.5 60 82.5 3 3

PDIT 328 28 56 84 22.5 60 82.5 3 3

PDIT 330 28 56 84 22.5 60 82.5 3 3

PDIT 332 28 56 84 22.5 60 82.5 3 3

PDIT 324 32 64 96 22.5 60 82.5 3 3

PDIT 340 14 28 42 15 30 45 3 2

PDIT 376 32 64 96 24 64 88 3 3

PDIT 377 32 64 96 24 64 88 3 3

PDIT 378 32 64 96 24 64 88 3 3

PDIT 379 32 64 96 24 64 88 3 3

PDIT 390* - - 80 n/a n/a n/a 6 n/a

PDIT 391 n/a n/a n/a 37.5 45 82.5 n/a 3

TOTALS 471 838 1389 441 871 1312 54 50

* PDIT 390 was replaced with PDIT 391

PDIT Program Description 1 Updated: February 2017

Post Diploma in Information Technologies

Full-time

Starting September, 3 intakes annually, 24 months long Offered in Prince George (Continuing Education and School of Trades and Technologies) Information technology (IT) as defined by the Information Technology Association of America (ITAA) is the study, design, development, implementation, support, or management of computer-based information systems, particularly software applications and computer hardware. The Post Diploma in Information Technologies program provides in-depth instruction and practical application of the course curriculum. Students develop a skill set to be able to network, configure, support and troubleshoot computer systems and devices. Students enrolled in the PDIT program are exposed to hands-on activities using well equipped computer labs. Applicants applying to the PDIT program should have an interest in the computing industry, strong communication and problem solving skills.

The Post Diploma in Information Technologies program prepares students to obtain industry-recognized certification from:

Cisco (CCENT, CCNA)

CompTIA (A+, Network+, Server+, Security+, Linux+)

Microsoft (MTA, MCSA, MOS)

CWNP (CWTS, CWNA, CWSP)

LPI (Linux Essentials)

FOA (CFOT)

ETA (CSS)

Admission Requirements: (Changes highlighted)

Minimum successful completion of a 2-year diploma from a recognized post-secondary institution or equivalent, within the past 5 years, in either Computer Science or Business Information Technologies or equivalent.

Students whose first language is not English must show proof of a minimum IELTS score of 6.0 or equivalent.

Graduation Requirements: Students must complete all of the following 17 courses with a minimum “B” (72%) grade in order to graduate with a Post Diploma in Information Technologies.

COM 100 Fundamentals of Business

PDIT 302 Computer Systems Hardware

PDIT 303 Computer Operating Systems

PDIT 304 Enterprise System Administration

PDIT 306 Data Cable Installation and Management

PDIT 308 Project Management

PDIT 324 Wireless Technology Specialist

PDIT 326 Wireless Network Administrator

PDIT 328 Wireless Security

PDIT Program Description 2 Updated: February 2017

PDIT 330 Microsoft Server Operating Systems

PDIT 332 Introduction to Linux

PDIT 340 Professional Development

PDIT 376 Introduction to Networks

PDIT 377 Routing and Switching Essentials

PDIT 378 Scaling Networks

PDIT 379 Connecting Networks

PDIT 391 Project Work Skills

Community and Continuing Education

Post Diploma in Information Technology

PDIT 302 Computer Systems Hardware

Approved by Education Council: Credits: 3

Term: Total Course Hours: 82.5

Prerequisite: PDIT 303

or

Lecture Hours: 22.5

Lab Hours: 60

Co-requisite: PDIT 303 Clinic Hours:

Practicum Hours:

Instructor: Office Hours:

Lecture: lecture times Office:

Lab: lab times Phone:

e-mail:

CALENDAR DESCRIPTION: PDIT 302 provides the fundamental understanding of microcomputer operating systems, BIOS, and

the relationship between software and hardware. Emphasis is placed on the function, installation,

configuration, diagnostics, trouble-shooting, optimization, and operation of computer systems and

mobile devices. Students will learn the hardware component objectives of CompTIA’s A+

certification exam.

COURSE DESCRIPTION:

PDIT 302 provides the fundamental understanding of microcomputer operating systems, BIOS, and

the relationship between software and hardware. Emphasis is placed on the function, installation,

configuration, diagnostics, trouble-shooting, optimization, and operation of computer systems and

mobile devices. Students will learn the hardware component objectives of CompTIA’s A+

certification exam.

COURSE GOAL and LEARNING OBJECTIVES:

Upon successful course completion, the student will be able to:

Identify types and characteristics of PC and laptop components, including motherboard, CPU,

memory, storage, input and output devices.

Install and configure peripheral devices and system components.

Install and configure print devices.

Install and configure wired and wireless LAN links and internet access devices.

Perform basic PC maintenance while working safely and responsibly.

Communicate effectively with customers.

EDCO PROPOSAL LEAVE BLANK

Troubleshoot and diagnose faulty hardware components of a computer system.

ACADEMIC HONESTY AND STUDENT CONDUCT:

Students are expected to conduct themselves with academic integrity and in accordance with

CNC’s established standards of conduct. Penalties for misconduct, including plagiarism,

cheating and personal misconduct are outlined in the Standards of Conduct: Student

Responsibility and Accountability document found in the policies section of CNC’s website. All

students should familiarize themselves with this document.

http://cnc.bc.ca/Visiting/CNC_Policies.htm

ACCESSIBILITY SERVICES

Students who require academic accommodations as a result of a disability should advise both the

instructor and Accessibility Services. Students requiring support should familiarize themselves

with the College Access: Students with Disabilities policy.


CLASSROOM BASED RESEARCH

If classroom based research is conducted, the class will be instructed on appropriate ways of

conducting research with human subjects based on the CNC Policy and Procedure for Ethical

Research. The ethical framework for this study will be articulated by the instructor in the

classroom.

REQUIRED REFERENCES: Typical text (s) and Resource Materials used in the course.

List to include, but not limited to the following:

CompTIA A+ 220-901 Study Guide

CompTIA A+ 220-901 Lab Manual



EVALUATION METHODS AND % OF TOTAL GRADE

STUDENT EVALUATION LETTER GRADE /

PERCENTAGES

Practical exercises and labs 50% A+ 90 % - 100 %

Written exercises & tests 20% A 85 % - 89.9 %

Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%

A minimum B grade is required in all courses to graduate from the PDIT program.

All assignments must be completed in order to receive credit.

Work not completed to the standard established by the PDIT program staff will be

returned, and must be resubmitted for evaluation.

EXAMINATIONS

The final exam date will be announced on the first day of classes. DO NOT make travel

arrangements that may conflict with the scheduled exam date.

FINAL GRADES

Final grades will be posted on CNC Connect which can be accessed through the CNC homepage.

Consult the FAQ (frequently asked questions) option under CNC Connect if you have questions

about how to use this site.

COURSE WITHDRAWALS:

Please refer to the Course Withdrawal Policy section of the College Calendar. Failure to

officially withdraw from a course through Admissions may result in an “F” or “N” grade for the

course. These grades carry a GPA of 0.00.



PDIT 303 Computer Operating Systems



Prerequisite: PDIT 302

or

Lecture Hours: 22.5

Lab Hours: 60

Co-requisite: PDIT 302 Clinic Hours:

Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that provides the fundamental understanding of microcomputer

operating systems, BIOS, and the relationship between software and hardware. Topics include

function, installation, configuration, diagnostics, trouble-shooting, and optimization of the operating

System. Emphasis is placed on computer workstation operating systems from Microsoft and other

industry standard software vendors. Students will learn the operating systems component objectives

of CompTIA’s A+ certification exam.

COURSE DESCRIPTION:

A teaching lesson/lab course that provides the fundamental understanding of microcomputer

operating systems, BIOS, and the relationship between software and hardware. Topics include

function, installation, configuration, diagnostics, trouble-shooting, and optimization of the operating

System. Emphasis is placed on computer workstation operating systems from Microsoft and other

industry standard software vendors. Students will learn the operating systems component objectives

of CompTIA’s A+ certification exam.



Install and configure Microsoft Windows operating systems.

Manage and optimize Windows using command line tools and administrative consoles.

Configure and manage users, groups and shared resources in a typical SOHO network.

Use anti-virus tools to prevent and recover from malware infections.


Configure access control measures, such as authentication, security policy, encryption and

firewalls.

Diagnose and troubleshoot Microsoft Windows operating systems and other networked and

printing devices.

CLASSROOM / LABORATORY CONDUCT

Learners are expected to conduct themselves in a mature and scholarly manner both in class and

in the lab. Behaviour which disrupts instructional activities will not be tolerated. Academic

misconduct (cheating on examinations, assignments and plagiarism) may result in failure

of the particular examination /assignment, the course or both.

















classroom.



CompTIA A+ 220-902 Study Guide

CompTIA A+ 220-902 Lab Manual





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS:






PDIT 304 Enterprise System Administration



Prerequisite: PDIT 303 with a minimum B

grade

Lecture Hours: 22.5

Lab Hours: 60

Co-requisite: Clinic Hours:

Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that provides the student with techniques and understanding in

configuring, troubleshooting and administration of corporate devices in an enterprise level LAN

computing environment. Various topics include enterprise level Microsoft operating systems

configuration, Windows deployment, virtualization, and security.

COURSE DESCRIPTION:

A teaching lesson/lab course that provides the student with techniques and understanding in

configuring, troubleshooting and administration of corporate devices in an enterprise level LAN

computing environment. Various topics include enterprise level Microsoft operating systems

configuration, Windows deployment, virtualization, and security.



Configure a Microsoft Windows workstation at the enterprise level.

Perform workstation imaging and deployment.

Configure and administer virtualization technologies.

Manage SOHO/Corporate level clients in a Local Area Network. (LAN)

Administer workstation firewalls and security.























classroom.

REQUIRED REFERENCES:

Windows Operating Systems Fundamentals

Microsoft Official Academic Course





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS




Community and Continuing Education Post Diploma in Information Technology

PDIT 306

Data Cable Installation & Management

Approved by Education Council: Credits: 3 credits

Term: Total Course Hours: 82.5 hours

Prerequisite: Lecture Hours: 22.5 hours

Co-requisite: Lab Hours: 60 hours


Lecture: Office:

Lab: Phone:

e-mail:

CALENDAR DESCRIPTION See course description.

COURSE DESCRIPTION

This course is an integrated lab based course to learn the concepts behind cabling standards and

to perform the tasks required of a certified cable installer. The course will prepare learners for

industry standard certification exams.

COURSE GOAL and LEARNING OBJECTIVES

To teach the learners the Standards and Codes involved in the Data Cable industry, along with

“Best Practices.” This course is a “hands-on” program that is based on the installation,

termination and testing of both “Copper” and “Fiber Optic” cables. Upon successful completion,

the learner will able to:

demonstrate safe and professional work practices

demonstrate and/or explain the standards of the cabling industry, along with the

requirement of different installations and types of cable

develop an understanding of cable standards and ratings, along with performance

requirements in different applications

demonstrate the different types of building and cabling facilities involved in cable

installation, the different types of cabling termination used in today’s industry

describe and demonstrate the testing and troubleshooting unique to cable installations and

types of cable

demonstrate the proper use of cable test equipment along with the requirements that must

be met to certify a cable installation

demonstrate the methods of pulling cable through conduit, both plastic and metal

demonstrate how to read blue prints and be able to develop parts list for these blue prints

ACADEMIC HONESTY AND STUDENT CONDUCT
















classroom.

REQUIRED REFERENCES

All course material will be available online; currently available in print

- FOA Reference Guide to Fiber Optics and Study Guide to FOA CFOT Certification:

ISBN:1-4392-5387-8

- FOA Reference Guide to Premises Cabling and Study Guide to FOA CPCT Certification:

ISBN: 1-4505-5966-2

- Learner Lab manual is required and can be picked up at the CNC bookstore.

COURSE FORMAT

The course focus is hands-on learning emphasizing troubleshooting skills required to function

effectively in the computer industry. Individual learners will complete all hands-on labs and



submit them as such in order to receive a grade. Grades for designated group assignments will

reflect the combined effort of the group.

NOTE: Extra lab assignments may/will be handed out to supplement the ones listed above.

NO completed mark will be issued unless all labs and assignments have been submitted. Any

materials handed in more than three (school) days late will be assigned an (I) Incomplete, which

will translate into a (0) zero % mark.

The learner is required to have safety glasses, as we will be working with both Copper and glass

Fibre Optical Cables.

All other tools and equipment are supplied.



PERCENTAGES

This is primarily a hands-on course. Emphasis is

placed on the practical side of the class; marking

follows this format:

A+ 90% – 100%

A 85% - 89.9%

Practical exercises and labs 60% A- 80% - 84.9%

Written exercises 20% B+ 76% - 79.9%

Exams 20% B 72 % - 75.9 %

100% B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






in the lab. Behaviors that disrupts instructional activities will not be tolerated. Academic

misconduct (cheating on examinations, assignments and plagiarism) may result in failure of the

particular examination /assignment, the course or both.

Laboratory space at CNC requires that all learners are appropriately attired to ensure their safety

and that of others. Instructors will establish what is acceptable on the first day of class. A learner

acting in a manner that is deemed by the instructor to place themselves or others “at risk” will be

asked to leave the area forthwith until the situation has been corrected.

Community and Continuing Education Post Diploma in Information Technology

PDIT 308

Project Management

Approved by Education Council: April 11, 2017 Credits: 3 credits

Term: Total Course Hours: 45 hours

Prerequisite: Lecture Hours: 45 hours

Co-requisite: Lab Hours:


Lecture: Office:

Lab: Phone:

e-mail:

CALENDAR DESCRIPTION: See course description.

COURSE DESCRIPTION:

This course deals with concepts and processes involved in project management based on principles

and techniques espoused by the Project Management Institute (PMI). Scenarios presented in the

course material involve activities typically encountered in an IT industry environment.


To prepare the learner to become familiar with typical project management (PM) activities and

be able to develop (using PM software, e.g. Microsoft Project 2010) a simple project plan.

Upon successful completion, the learner will have an understanding of:

• Pre-project Setup and planning

• Project planning

• Project execution and delivery

• Change, control and Communication

• Project closure

















classroom.


Watt, A. Project Management. Available through OpenCampusBC.ca. (will be posted on the

course Moodle shell) Licensed under a Creative Commons Attribution 4.0 International License.

Other materials will be provided as course handouts and will also be posted on Moodle.

COURSE FORMAT

The course emphasizes the learner's ability to integrate theory and project management software

skills required to function effectively in an enterprise environment. Individual learners will

complete assignments and submit them as such in order to receive a grade. Grades for designated

group assignments will reflect the combined effort of the group.





PERCENTAGES




A+ 90% – 100%

A 85% - 89.9%

Assignments 60% A- 80% - 84.9%


Exams 20% B 72 % - 75.9 %

Total 100% B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS

The final examination will be announced on the first day of classes. DO NOT make ANY


FINAL GRADES




COURSE WITHDRAWALS




CLASSROOM CONDUCT

Learners are expected to conduct themselves in a mature and scholarly manner in class.

Behaviors that disrupts instructional activities will not be tolerated. Academic misconduct

(cheating on examinations, assignments and plagiarism) may result in failure of the particular

examination /assignment, the course or both.

TENTATIVE READING AND LAB SCHEDULE

[Inserted by instructor]



PDIT 324 Wireless Technology Specialist



Prerequisite: Lecture Hours: 22.5

Lab Hours: 60


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that provides the student with fundamental knowledge of IEEE

wireless technology standards. Topics include an overview of hardware/software wireless

components, radio frequency communication principles, 802.11, and support/maintenance of

wireless LAN technologies. Students will be prepared to write an industry standard CWTS

certification exam.

COURSE DESCRIPTION:

A teaching lesson/lab course that provides the student with fundamental knowledge of IEEE

wireless technology standards. Topics include an overview of hardware/software wireless

components, radio frequency communication principles, 802.11, and support/maintenance of

wireless LAN technologies. Students will be prepared to write an industry standard CWTS

certification exam.


Upon successful course completion, students will have the knowledge and understanding of:

Wireless hardware and software components.

Wi-Fi Technology standards, and certifications.

Radio Frequency (RF) fundamentals.

Site surveying and installations.

Wi-Fi Applications, support, and troubleshooting.

Security and compliance.























classroom.



Certified Wireless Technology Specialist Official Study Guide, Sybex (Wiley)

ISBN 978-1-118-35911-2





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 326 Wireless Network Administrator




Lab Hours: 60


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that provides the technical knowledge to support wireless LANs.

Students gain hands-on skills to successfully survey, install, troubleshoot and administer enterprise

level Wi-Fi networks. Topics will include the objectives for writing an industry standard CWNA

certification exam.

COURSE DESCRIPTION:

A teaching lesson/lab course that provides the technical knowledge to support wireless LANs.

Students gain hands-on skills to successfully survey, install, troubleshoot and administer enterprise

level Wi-Fi networks. Topics will include the objectives for writing an industry standard CWNA

certification exam.


Upon successful course completion, students will be able to:

Understand the language and terminology that is related to Wi-Fi technology.

Describe and explain the fundamentals of RF technology.

Analyze the RF spectrum with its relationship to wireless data transmission.

Describe related protocols and protocol architecture.

Configure and troubleshoot Wi-Fi networks.

Design and implement an IEEE 802.11 network system.

Analyze the security requirements of an IEEE 802.11 network

Install equipment at an RF site and design a Surveying plan.

Develop a maintenance plan for an RF site and related equipment.























classroom.



CWNA Certified Wireless Network Administrator Official Study Guide Fourth Edition:

Exam CWNA-106. David D. Coleman, David A. Westcott. ISBN: 978-1-118-89370-8





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 328 Wireless Security




Lab Hours: 60


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that concentrates solely on LAN/WAN Wireless Security. Students

will gain the knowledge and practical skills to manage wireless authentication and encryption keys.

In depth implementation of the 802.X standard and EAP is emphasized along with solutions to

access control, intrusion prevention and secure roaming. Topics will include the objectives for

writing an industry standard CWSP certification exam.

COURSE DESCRIPTION:

A teaching lesson/lab course that concentrates solely on LAN/WAN Wireless Security. Students

will gain the knowledge and practical skills to manage wireless authentication and encryption keys.

In depth implementation of the 802.X standard and EAP is emphasized along with solutions to

access control, intrusion prevention and secure roaming. Topics will include the objectives for

writing an industry standard CWSP certification exam.


Upon successful completion of this course, students will be able to:

Develop an understanding of WLAN Discovery techniques.

Examine intrusion and attack techniques.

Explain the concepts of 802.1X protocols.

Implement Wireless Intrusion Prevention Systems. (WIPS)

Configure layer 2 and 3 VPNs used over 802.11 networks.

Design security models for Enterprise level and SOHO networks.

Manage Endpoint Security Systems 802.11 Authentication and Key.


Implement fast BSS transition techniques. (Fast/Secure Roaming)













ACCESSIBILITY SERVICES:





CLASSROOM BASED RESEARCH:




classroom.



CWSP Certified Wireless Security Professional Official Study Guide: Exam PW0-204.

David D. Coleman, David A. Westcott, Bryan E. Harkins, Shawn M. Jackman. ISBN:

978-0-470-43891-6.





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 330 Microsoft Server Operating Systems




Lab Hours: 60


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course which provides the theoretical and practical skills required to install,

configure, troubleshoot and maintain an enterprise level Microsoft Server Operating System.

Students will learn a wide spectrum of fundamental enterprise server concepts and LAN

management tools using Microsoft technologies. The course prepares the student write a Microsoft

Technology Associate (MTA) certification.

COURSE DESCRIPTION:

A teaching lesson/lab course which provides the theoretical and practical skills required to install,

configure, troubleshoot and maintain an enterprise level Microsoft Server Operating System.

Students will learn a wide spectrum of fundamental enterprise server concepts and LAN

management tools using Microsoft technologies. The course prepares the student write a Microsoft

Technology Associate (MTA) certification.



Perform Microsoft Windows Server installation.

Install and configure server roles in a networked environment.

Configure and Manage Active Directory.

Setup and maintain server storage.

Analyze server performance management.

Provide security on local and network services.























classroom.



Windows Server Operating Systems Fundamentals 98-365

Microsoft Official Academic Course





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 332 Introduction to Linux



Prerequisite: PDIT 302 and 303 with a

minimum B grade

Lecture Hours: 22.5

Lab Hours: 60


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that provides the theoretical and practical skills required for installation

and fundamental configuration of a Linux operating system as used in both the desktop and

enterprise server environments. Students will gain foundation knowledge on Linux, open source

concepts and the Command Line Interface (CLI). Each learner has hands-on access to labs to

practice and explore CLI utilities. Focus of this course is to prepare the student to write an industry

standard Linux Certification exam.

COURSE DESCRIPTION:

A teaching lesson/lab course that provides the theoretical and practical skills required for installation

and fundamental configuration of a Linux operating system as used in both the desktop and

enterprise server environments. Students will gain foundation knowledge on Linux, open source

concepts and the Command Line Interface (CLI). Each learner has hands-on access to labs to

practice and explore CLI utilities. Focus of this course is to prepare the student to write an industry

standard Linux Certification exam.



Use the common foundation Linux operating system command tools.

Understand open source concepts and licenses.

Support and administer the Linux operating system in both a desktop and enterprise

network.

Perform computer maintenance on a Linux command line interface.























classroom.



Linux Essentials Ebook





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 340

Professional Development


Term: Total Course Hours: 45

Prerequisite: Lecture Hours: 15

Co-requisite: Lab Hours: 30


Lecture: Office:

Lab: Phone:

e-mail:

CALENDAR DESCRIPTION:

Customer Service Specialist (CSS) professionals require knowledge of human relations concepts

with focused application to customer/co-worker interactions in the workplace. A CSS

professional certified in this skill set has the knowledge to reduce service-related disputes and

misunderstandings within the organization. The individual learns how to be a more harmonious

and contributing member of a team, learning key skills that improve human relations.

Productivity will improve because less time will be consumed handling recalls, customer

problems, litigation, and disputes between fellow employees.

COURSE DESCRIPTION:

Customer Service Specialist (CSS) professionals require specialized knowledge of human

relations concepts with focused application to customer and co-worker interactions in the

workplace. A CSS professional is a customer-focused individual who strives to serve others,

internal and external to his/her organization, with the highest level of service. A CSS

professional certified in this skill set has the ability and knowledge to reduce service-related

disputes and misunderstandings within the organization he/she serves. Through study of CSS

material, the individual learns how to be a more harmonious and contributing member of a team,

learning key skills that improve human relations both on and off the clock. Productivity will

improve because less time will be consumed handling recalls, customer problems, litigation, and

disputes between fellow employees.

Customer Service Specialist (CSS) professionals require specialized knowledge of human

relations concepts with focused application to customer and co-worker interactions in the

workplace. A CSS professional is a customer-focused individual who strives to serve others,

internal and external to his/her organization, with the highest level of service. A CSS

professional certified in this skill set has the ability and knowledge to reduce service-related

disputes and misunderstandings within the organization he/she serves. Through study of CSS

material, the individual learns how to be a more harmonious and contributing member of a team,

learning key skills that improve human relations both on and off the clock. Productivity will

improve because less time will be consumed handling recalls, customer problems, litigation, and

disputes between fellow employees.

Customer Service Specialists who have improved their human relationship skills will gain the

reward of an achievement that raises the dignity of themselves and those they serve.

Certified Customer Service Specialists require the abilities in human relationships and

interactions and should possess a conversational knowledge of technical products or services.

Providing the best service demands knowing the products and services offered to meet the

consumers’ needs and the best way to service those needs while maintaining the operational

needs of the business and the integrity of the interaction. Understanding the nature of service-

related incidents and provider-liability assists the individual in properly advising customers and

fellow workers on preventing and resolving service conflicts effectively and equitably for all

parties concerned.


An individual who successfully passes ETA’s World Class CSS Certification exam is

professionally recognized as having the ability to uphold the interpersonal and business standards

necessary in today’s workplace.

Upon successful completion of this course, the student will be able to demonstrate knowledge of:

Objectives of World Class Service

Product/Service – Business and Consumer Relationships – Going to Market and Staying

There!

Pro-Profit Employees

Business Leadership

Worker’s Legal Responsibilities

Techno-literacy and the Successful Employee

Employment Rules, Building Trust

Communications

Phone, Fax, and Email Etiquette

Interpersonal Relationships – Dealing with Difficult People

Emotions / Stress / Change Management

Safety / Environment / Health

Independent Contract Status

Record Keeping – Documentation

Employee Job Description / Career Plans / Evaluation

Professionalism and Ethics

Teams and Teamwork

Pride and Company Loyalty

Resolving Customer-Co-worker Problems

Customer Service Quality and Techniques

Association Membership and Certification

Listening and Activating a Listener

Encouraging Customer Feedback

















classroom.


The Customer Service Specialist Examination Study Guide,5th Edition, by the staff members of

ETA International. ISBN: 978-1-891749-04-9

COURSE FORMAT

The course focus is hands-on learning emphasizing troubleshooting skills required to function

effectively in the computer industry. Individual learners will complete all hands-on labs and

submit them as such in order to receive a grade. Grades for designated group assignments will

reflect the combined effort of the group.



PERCENTAGES




A+ 90% – 100%

A 85% - 89.9%





Exams 20% B 72 % - 75.9 %

100% B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS:










and that of others. Instructors will establish what is acceptable on the first day of class. Learners





PDIT 376 Introduction to Networks



Prerequisite: Lecture Hours: 34

Lab Hours: 64


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that introduces the architecture, structure, functions, components, and

models of the Internet and other computer networks. The principles and structure of IP addressing

and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a

foundation for the curriculum. By the end of the course, students will be able to build simple LANs,

perform basic configurations for routers and switches, and implement IP addressing schemes.

COURSE DESCRIPTION:

The CCNA Routing and Switching curriculum consists of four courses that make up the

recommended learning path. Students will be prepared to take the Cisco CCENT® certification

exam after completing a set of two courses and the CCNA Routing and Switching certification

exam after completing a set of four courses. The curriculum also helps students develop

workforce readiness skills and builds a foundation for success in networking-related careers and

degree programs.



● Explain network technologies.

● Explain how devices access local and remote network resources.

● Implement basic network connectivity between devices.

● Design an IP addressing scheme to provide network connectivity for a small to medium-sized

business network.

● Describe router hardware.

● Explain how switching operates in a small to medium-sized business network.


● Configure monitoring tools available for small to medium-sized business networks.

● Configure initial settings on a network device.






ACADEMIC HONESTY AND STUDENT CONDUCT: Students are expected to conduct themselves with academic integrity and in accordance with















classroom.



While the basic course is an onlinecourse (Cisco Academy), most material that is

required is available at www.netacad.com

RECOMMENDED REFERENCES:

CISCO CCENT/CCNA ICND1 100-101f Official Cert Guide book (ISBN13-1-58714-

385-4).





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 377 Routing and Switching Essentials




grade

Lecture Hours: 24

Lab Hours: 64


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: A teaching lesson/lab course that describes the architecture, components, and operations of routers

and switches in a small network. Students learn how to configure a router and a switch for basic

functionality. By the end of this course, students will be able to configure and troubleshoot routers

and switches and resolve common issues with virtual LANs and inter-VLAN routing in both IPv4

and IPv6 networks.

COURSE DESCRIPTION:

A teaching lesson/lab course that describes the architecture, components, and operations of

routers and switches in a small network. Students learn how to configure a router and a switch

for basic functionality. By the end of this course, students will be able to configure and

troubleshoot routers and switches and resolve common issues with virtual LANs and inter-

VLAN routing in both IPv4 and IPv6 networks.


Students who complete the Routing and Switching Essentials course will be able to perform the

following functions:

● Implement DHCP on a router.

● Implement network address translation (NAT).

● Implement access control lists (ACLs) to filter traffic.

● Determine how a router will forward traffic based on the contents of a routing table.


● Implement static routing.

● Explain how switching operates in a small to medium-sized business network.

● Configure Ethernet switch ports.

● Implement VLANs.

● Use monitoring tools and network management protocols to troubleshoot data networks.

● Configure monitoring tools available for small to medium-sized business networks.

● Configure initial settings on a network device.






















classroom.



While the basic course is an online course (Cisco Academy), most material that is

required is available at www.netacad.com

RECOMMENDED TEXT:

CISCO CCENT/CCNA ICND1 100-101f Official Cert Guide book (ISBN13-1-58714-385-4).





PERCENTAGES



Exams 30% A- 80 % - 84.9 %

B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS






PDIT 378

Scaling Networks



Prerequisite: PDIT 377 with a minimum B grade Lecture Hours: 24



Lecture: Office:

Lab: Phone:

e-mail:


COURSE DESCRIPTION:

This course describes the architecture, components, and operations of routers, and explains the

principles of routing and routing protocols. Students learn how to configure a router for basic and

advanced functionality. By the end of this course, students will be able to configure and

troubleshoot routers and resolve common issues with RIPv1, RIPng, EIGRP, and OSPF in both

IPv4 and IPv6 networks. Students will also develop the knowledge and skills needed to

implement DHCP and DNS operations in a network.


Students who complete the Routing Protocols course will be able to perform the following

functions:

Configure and troubleshoot DHCP and DNS operations for IPv4 and IPv6

Understand and describe the operations and benefits of the Spanning Tree Protocol (STP)

Configure and troubleshoot STP operations

Understand and describe the operations and benefits of link aggregation and Cisco VLAN

Trunk Protocol (VTP)

Configure and troubleshoot VTP, STP, and RSTP

Open Shortest Path First (OSPF) protocol (single-area OSPF and multi-area OSPF)

Enhanced Interior Gateway Routing Protocol

Configure and troubleshoot routers in a complex routed IPv4 or IPv6 network using

single-area OSPF, Multiarea OSPF, and Enhanced Interior Gateway Routing Protocol

(EIGRP)

Manage Cisco IOS Software licensing and configuration files

















classroom.


The basic course is an online course (Cisco Academy), most material that is required is available

online at www.netacad.com


CISCO CCENT/CCNA ICND1 100-101f Official Cert Guide” (ISBN13-1-58714-385-4).



http://www.netacad.com/



PERCENTAGES




A+ 90% – 100%

A 85% - 89.9%



Exams 20% B 72 % - 75.9 %

100% B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS:









PDIT 379

Connecting Networks



Prerequisite: PDIT 378 with a minimum B grade Lecture Hours: 24



Lecture: Office:

Lab: Phone:

e-mail:


COURSE DESCRIPTION:

This course discusses the WAN technologies and network services required by converged

applications in a complex network. The course enables students to understand the selection

criteria of network devices and WAN technologies to meet network requirements. Students learn

how to configure and troubleshoot network devices and resolve common issues with data link

protocols. Students will also develop the knowledge and skills needed to implement IPsec and

virtual private network (VPN) operations in a complex network.


Students who complete the Connecting Networks course will be able to perform the following

functions:

Understand and describe different WAN technologies and their benefits

Understand and describe the operations and benefits of virtual private networks (VPNS)

and tunneling

Configure and troubleshoot serial connections

Configure and troubleshoot IPsec tunneling operations

Monitor and troubleshoot networks operations using syslog, SNMP, and NetFlow design

network architectures:

o Borderless networks

o Data centres and virtualization

o Collaboration technology and solutions

















classroom.


The basic course is an online course (Cisco Academy), most material that is required is available

online at www.netacad.com


CISCO CCENT/CCNA ICND1 100-101f Official Cert Guide” (ISBN13-1-58714-385-4).



http://www.netacad.com/



PERCENTAGES




A+ 90% – 100%

A 85% - 89.9%



Exams 20% B 72 % - 75.9 %

100% B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%





EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS:









PDIT 391 Project Work Skills (NEW)




grade

Lecture Hours: 37.5

Lab Hours: 45


Practicum Hours:




e-mail:

CALENDAR DESCRIPTION: Project Work Skills allows students to combine the knowledge and practical experiences of

previous courses into real world environments. Working in groups, students will complete case

studies based on building a functional network. Students will also have the opportunity to provide

tech support to the community and gain hands on practical experience working with the customer.

Students will also learn the fundamentals of job searching/interviewing skills and technical

documentation. In addition, students will be encouraged to write industry standard certifications.

COURSE DESCRIPTION:

See calendar description


Upon successful completion of this course, the student will be able to:

Incorporate the elements of the preceding courses in order to address real world problems

in a computer network environment.

Work effectively with other team members in a professional manner.

Communicate effectively with team members and to be able to present work/project

activities to a group.

Research and prepare for an IT career.







ACADEMIC HONESTY AND STUDENT CONDUCT: Students are expected to conduct themselves with academic integrity and in accordance with






ACCESSIBILITY SERVICES Students who require academic accommodations as a result of a disability should advise both the




REQUIRED REFERENCES: None



PERCENTAGES



Exams 30% A- 80 % - 84.9 %

100% B+ 76 % - 79.9 %

B 72 % - 75.9 %

B- 68 % - 71.9 %

C+ 64 % - 67.9%

C 60 % - 63.9%

C- 55 % - 59.9%

D 50 % - 54.9%

F 0 % - 49.9%







EXAMINATIONS



FINAL GRADES




COURSE WITHDRAWALS




feb 2017 - civicweb

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