esg capability brochure
TRANSCRIPT
Capability Overview
1
Our Proposition
The eSourcing Group works to help executives understand the value of procurement and that procurement tools and processes are a natural part of business. Procurement technologies, when paired with ‘process improvement’ and ‘staff development’ deliver step changes in procurement productivity and effectiveness.
Our perfect customer has multi-dimensional issues that align well with our blended ‘software and services’ approach. Our ‘solution suite’ addresses and supports both individuals and departments to help you evolve into a strategically effective resources for your company.
Figure 1.0 Tactical to Strategic – The Organisation
Decentralised
Reactive Transactional Transformative
Centralised Centre-led Integrated CategoryManagement
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Tools:• Fax/Phone/Email• Spreadsheets
Process:• Subjective-based
Objectives:• Individual, ad-hoc
Tools:• P2P• RFI/Auctions/Surveys• Decision Optimisation• Outsourcing/BPO
Process:• Standardised byProcurement
• ProcurementTransformation
Objectives:• Drive suppliers to the
lowest cost• Pipeline Development• Fund future
procurement investments
Tools:• Spend Analysis• Supplier Management • Contract Management
Process:• Best Practices embedded
in Centres of Excellence• Category Management
Tools:• Supplier Performance
Management• Risk & Trend Analytics• Executive Dashboards (BI)
Process:• Aligned KPIs• Talent Retention Strategies
Objectives:• Increase operating pro�ts • Support growth strategies
Objectives:• Increase spend under
management• Centralised Strategy vs.
Centralised Control
The following graphic outlines the transformational process our clients make as they progress towards Integrated Category Management. Each client starts at a different point on ‘the curve’ but they all learn to utilise increasingly more sophisticated tools and technology to deliver strategic objectives and year-on-year benefits.
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What the eSourcing Group can do for you?
The eSourcing Group provides tailored solutions for a variety of business-critical Supplier and Cost-Management issues faced by many organisations around the world. Our experienced practitioners have capabilities spanning a broad range of industries, technologies and categories. We can help you lower your organisation’s overall costs associated with Acquisition, Operations and Management
by utilising effective sourcing and purchasing strategies, proven processes and the latest technologies.
It is essential that Procurement Professionals operating in any business sector have the skills to address the ‘business basics’ that can give a competitive edge, such as reducing costs and eliminating waste, while at the same time enhancing their ability to invest prudently, provide
When sales can’t deliver, procurement can. Saving 1% from your annual spend will deliver the same impact on your EBIT as increasing revenue by 20%!
flexibility and reduce risk. Whether you are operating in buoyant or depressed market, these core competencies are vital to ensuring the survival of your company.
We deliver ‘Operational Excellence’ and ‘Technology Enablement’ through consultation, training and implementation across three service lines:
1. Business Consultancy
• Analysis and Reporting • Business Process Design and Re-engineering• Compliance and Governance Audits• Complexity and Optimisation Diagnostics• Reviewing, Recommending and Implementing
Technology Enablers
2. Sourcing Services
• Outsourced, Facilitated and Managed Services• eRFx / Auctions / Surveys• Decision Optimisation• Contract Authoring and Management• Supplier Performance and Relationship
Management
3. Learning & Development
• Up-Skilling and Change Management Programs• In-house and Open Training• Digital and Online Media• Cert IV and Diploma (AQF) Qualifications
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Business Consultancy
Our Business Consultancy practice supports companies to achieve operational excellence by providing solutions to Supplier and Cost-Management issues.
Our clients prefer the eSourcing Group because they see our experience in ‘top tier’ Management Consulting and hands-on Line Management exposure as a valuable combination. We have a first-hand understanding of the challenges and opportunities associated with rallying an organisation and ultimately achieving desired results.
Developing the right client capabilities and transferring skills is a crucial part of all our engagements and provides the basis for lasting, positive outcomes.
We deploy experienced teams who are all experts in their field and who have worked in the industry as senior professionals. Everyone is hands-on, deeply involved in the business and effective decision-makers.
The eSourcing Group has the capability to rapidly assess manufacturing or service industry supply-chains,
developing and implementing improvement strategies that positively and permanently impact ‘the bottom line’.
We believe in working side-by-side with our clients in uncovering facts, developing solutions and transforming operations. While our approach is based on solid analysis, our focus is on getting things done and designing sustainable and relevant business processes.
Our team works closely with our best-in-breed Technology Solutions providers to deliver the most effective enablers for your business processes.
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Sourcing Services
Procurement individuals and organisations face the significant and common pressures of the need to lower costs and drive savings. They are also more tactical in nature and are driven by the need to better position themselves strategically not only within the enterprise (re-focussing personnel on more strategic activities) but also against their competitors.
Unlike other areas of business-process outsourcing, procurement outsourcing is not an ‘all or nothing’ proposition. In fact, many of our clients begin by engaging the eSourcing Group for expertise on a particular group of Spend Categories to manage delivery of discrete sub-processes such as Sourcing Execution.
The eSourcing Group retains highly-experienced, subject-matter experts who can be drawn-on to provide specific information on a range of categories including:
• Facilities Management• Utilities and Energy• Fleet• Freight and Logistics• MRO• Government Policy and Procedure
• Travel• Professional Services• Information Technology and
Communications• Contingent Labour and Recruitment• Stationery and Office Support services
© eSourcing Group Strategic Sourcing Process
OpportunityAnalysis
MarketAnalysis
DevelopStrategy
MarketEngagement Negotiate Contract &
Implement
ManageRelationship &Performance
RefreshStrategy
pportunityA nalys is
Market A nalys is
DevelopS trategy
Spend Analysis
Demand Analysis
Category Pro�ling
Data Validation
Market Analysis
Total & Life CycleCosting
Supplier and BuyerPerception Analysis
StakeholderAnalysis
DevelopSpeci�cations
Develop EvaluationCriteria
DesigningCommunication
Plans
Develop SourcingStrategy
SupplierDiscovery
Develop RFx andDistribute
Bid Evaluation
Options & CostModelling
NegotiationPlanning
eAuction
Fact-BasedNegotiation
Review Risk & Variations
Award/RegisterContract
CommunicateArrangements
TransitionManagement
Service LevelAgreements
ContractCompliance
VendorManagement
PerformanceRating Schemes
Maximise Value
Bene�ts Tracking
Benchmarking
CategoryInnovation
Next GenerationOutcomes
The eSourcing Group’s outsourced procurement services are outlined below in our ‘Strategic Sourcing Process Model’. Any combination of service components can be delivered by our team either on-site, off-site (utilising our proprietary process and systems) or any other in-house solutions.
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Learning & Development
Investment in Learning and Development (L&D) is essential for your organisation’s survival. Upgrading the skills and competencies of your personnel is a critical component of business growth and change. Our L&D approach is focussed on developing and reinforcing the knowledge, skills and abilities required to fully capitalise on the work of individuals within their specific environments. Our experts work with you to define ‘learning needs’ in light of the changes that will occur in regard to roles, processes and technology.
We assess the existing ‘learning infrastructure’, identify any capability gaps and address these through appropriate
C-Suite InfluencingProcurement
People, Profit &Planet
Making ContractsWork for You
SupplierRelationship
Management
SourcingStrategy
SupplierAppraisal &Evaluation
Countering SalesTechniques
Coaching forSuccess
FacilitationSkills
InfluencingStakeholders
PracticalNegotiation
Skills
Introduction toNegotiation
Introduction toProcurement
PerformanceManagement
Practical RiskManagement
SpecificationWriting
Basics ofContract Law
Contributing toBusiness Case
Bid Evaluation
Reducing Total Cost
Contract Drafting
UnderstandingSupply Markets
ContractManagement
CategoryManagement
AdvancedLevel
DevelopmentLevel
IntroductoryLevel
Managing People Managing Procurement Managing the Business
training. To assist us we have a suite of tools focussed on profiling and building the knowledge, skills and abilities required by Procurement Practitioners to fully realise their potential to contribute to the business. The tools include:
• Skills Gap Test
• Training Needs Analysis
• Procurement Maturity Profiling
Visit www.skillsgapanalysis.com for your free assessment.
We work with you to develop a Personal Development Program that aligns your capability with ‘best practice’.
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We then offer you a range of carefully designed development programs for Introductory, Management and Leadership levels. These programs feature various learning strategies that include interactive workshops, role play, case studies, group participation and group projects to name a few. We understand people want fewer lecturers putting them to sleep, preferring high-quality presenters keeping them entertained and educated. The eSourcing Group delivers effective programs using five proven tactics: crafting the fundamentals, getting to know the group, being storytellers not lecturers, using passion and sparking discussion.
Why work with the eSourcing Group?
As a specialist Procurement Consultancy practice, we have a distinctive market presence that is founded on:
• An appreciation of how markets operate
• An understanding of the different ways in which we can interact with those markets
• Commercial awareness to recognise the Risks and Opportunities
• Effective interpersonal behaviour
The eSourcing Group has developed a set of distinctive and coherent tools, techniques, principles and methodologies that focus on the buyer/seller interface. This intellectual property has been developed from the experience of working with both buyers and suppliers in ‘blue chip’ companies all over the world.
The eSourcing Group has:
• Classified hundreds of millions of dollars in spend
• Developed and deployed ‘best-practice’ sourcing and procurement processes and tools
• Market-tested dozens of categories
• Delivered tens of millions of dollars in savings
• Designed and implemented Sourcing, Contracts and P2P Technology Solutions
Our people have worked directly and indirectly with some of Victoria’s, Australia’s and the world’s most recognised organisations. Please contact us for further information – see www.esourcinggroup.com for details.
Technology Partners
Our technology partners have been carefully chosen as the best-in-breed enablers for their respective functions.
Our clients can access solutions with functionality and pricing that meets the requirements of small, medium or enterprise deployments.
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iasta SmartAnalytics enables you to solve the following business problems common to the procurement team:
• Data visibility
• Global collaboration and knowledge about organisational spend
iasta SmartSource is comprised of advanced sourcing software platforms that give your team the agility to deliver cost-savings and bottom-line value.
• Supplier Information Management
• Sourcing: RFx / Auction / Surveys / Template Library / Project Management.
• Decision Optimisation
• Contract Authoring
• Contract Management
• Supplier Performance Management
Ariba is an SAP company, and arguably the pre-eminent technology solution for end-to-end sourcing and procurement.
Ariba delivers solutions for the ‘Networked Economy’. Buying smarter, selling faster and managing cash better in today’s Networked Economy takes responsive and supportive working relationships with your suppliers, customers and financial partners. Ariba’s collaborative business commerce solutions make those relationships efficient, effective and profitable.
Driving high percentages of catalog-based Purchase Order spend streamlines your ‘downstream’ (invoicing) efforts. BuyerQuest’s P2P solution builds on the leading eProcurement solution in the industry to deliver unparalleled functionality in the Procure-to-Pay process.
With all goods and services enabled within a single-interface (similar to Amazon.com), BuyerQuest allows for truly self-service eProcurement. As a direct result, BuyerQuest customers drive On-Contract, PO-based spend for all goods and services. When invoices are processed through BuyerQuest, nearly all invoices match against either a Purchase Order or a contract. If the suppliers’ invoices are in line with the PO / Contract, the invoices flow seamlessly through BuyerQuest for payment.
Comprara is a suite of three, specific, sourcing software tools that enable your business to source and manage Supply Contracts.
Designed and managed by strategic sourcing professionals and built on years of experience in global and Australian markets, Comprara gives you all the benefits of eSourcing, eRFx, Reverse Auctions and Contract Management in a simple-to-use and cost-effective solution.
comprará, the future tense of the verb ‘comprar’: we are going to buy…
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Volunteering
Exploitaon
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Work/LifeBalance
Enthusiasm
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ExperiencedHires
SkillsShortage
GraduatesHires
SupplierDiversity
Sustainability
RISK CSR
SMI
POLICY
TECHNOLOGY
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PROCESS
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Labour
Forex
Consultancy
Training
ProfessionalDevelopment
Conferences
RecognisedQualifica�ons
Logis�csOutbound
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Consump�on
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Compe��veAdvantage
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MCIPS
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Learning &Development
Networking
Staff Turnover
CorporateMemory
AccreditedIndustry
Organisa�on
CPI
Environment
CorporateCulture
Goals
StakeholderDemands
Raw Material
PRODUCT
Value Chain
Expedite
PurchaseOrder
Compliance
Invoice
3-WayMatch
Inventory/Warehouse
P2P
AccountsPayable
ERP AccountsReceivable
DataIntegrity
DataFeeds
DataBusiness
Benefits
GeneralLedger
RealisedSavings EBIT
Triple Bo�om Line
BalancedScorecard
Requisi�on
eProcurement
CentreLed
DecentralisedCentralised
Cost toServe
Fit for Purpose
SocioEconomics
Prototype
ToolingDesign
Concept
Poli�cs
Alignment
Values
Probity
EqualOpportunity
Globalisa�on
Vendor TermsCONTRACT
ContractManagement
Iden�fiedSaving
Greenwash
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Fairness
Logis�csInbound
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ImportLicence
ExportLicence
Ethics
Climate Change
Recycling
ResourcementDeple�on
RenewableEnergy
Contractor
Recruitment
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SalaryPressure
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Wholesale
Manufacture
Low Knowledge
Supply MarketIntelligence
SocialResponsibility
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CSRTechnology
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Procurement Complexity A map of contemporary Supply Management
Complexity has become an inevitable burden on global Supply Chains and, with that, a significant drain on profits. Simplicity in business exists when you have exactly the right number of essential components and connections to achieve a successful result. No more, no less.
As companies grow, the processes they use to manage procurement become increasingly sophisticated. This adds to internal costs, but also creates ‘transaction complexity’ for suppliers. In other words, the harder it is to do business with you, the more your suppliers will charge!
It is imperative, for Procurement Specialists to reduce the complexity, not only for themselves internally, but for their external interactions with suppliers. The eSourcing Group has developed an effective diagnostic to identify where the most harmful sources of complexity are hiding within your Supply Chain and can work with you to simplify it.
