emc forum 2014 mobility and ngdc
DESCRIPTION
Users and Mobility are driving Change and Disruption in the traditional IT environment. Customers and Users expect faster response times, availability to systems from anywhere & anytime. Considering a Next Generation Data Centre to support these changes and deliver the platform you need to right source IT services and applications is a fundamental requirement. Dimension Data provides insight into how we do this from a User Perspective, through to defining a Mobility strategy and architecting an IT landscape to support this.TRANSCRIPT
accelerate your ambition
MOBILITY
Damian Hamilton
Delivering Better Business Outcomesthrough Innovation in IT
accelerate your ambition 2
� Product Innovation
� Customer Engagement
� Diversification
� Collaboration
� Service Improvement
� Customer Alignment
Mobility Creates Real Opportunities for Business Development
accelerate your ambition 3
� People Retention
� Efficient Business Processes
� Increased Support Availability (IT)
� Sustainable Workspace
� Single Point to Multi Device
� Costs Reduction in Real Estate
And Real Opportunities for Business Operations
Application Redesign for Mobile
Interface and Service Improvement“Insurers [are]…jumping on the mobility bandwagon…They’ve realized that
investments in mobility are essential for keeping pace with competitors”
– Insurers Move on, Customers Get their Groove, R. Juneja, Everest Group, 2014
Sales force automation through
enterprise mobility deployment
More effective claims processing
Usage based insurance (UBI)
through telematics
Business
Development
Innovation Strategies through SaaS
designing the Future Digital Bank“Banks that recognize they do not have to create any financial products, they
just need to deliver them in the most customer intimate way.”
- Banking On Demand: The Customer-Focused Bank, Chris Skinner, SAP, 2014
Treasury Operations
Management (B2B)Budgeting integrated with
social media
Microfinance platforms
providing Peer2Peer financing
Business
Development
Multi Device Support leveraging
Hybrid Desktop for Business Efficiency “Large enterprises will likely embrace several device types, in order to optimise
the productivity of all their different user segments.”
- Eight Steps to Evolving Your Desktop Virtualisation Strategy, Kevin Leahy
Move from Single Point of
Access to Multi Device
Increased Availability from IT
Operations
Support for Legacy Desktop,
Mobile and Cloud Applications
Multi-tenancy Support
Business
Operations
How Can you enable Mobility
for your Enterprise?
How Can you enable Mobility
for your Enterprise?
accelerate your ambition 8
The Enterprise Mobility Ecosystem
End Users
Administration / Support
Executive/ Management
Knowledge Worker
Task Worker
Road Warrior
Devices
Laptops
Tablets
Handsets
Operating
Systems
Connectivity
3G, 4G, LTE
WiFi
WiMAX
NFC, RFID,
etc
Enterprise Services
App Catalogue
Device Management
Security Services
Desktop Virtualisation
File Sharing
Telecom Expense management
Business Services
Rack
Storage
Routers & Switches
Servers
Security Infrastructure
Virtualisation
Business Aligned Apps
CRM
ERP
User
Experience
Productivity Services
Enterprise Messaging,
Voice & Video
Web Collaboration
Enterprise Social
Networking
Search
Knowledge Portals
Infrastructure
Infrastructure
Application Services
Devices and Connectivity
Administration Executive Knowledge Worker Task Worker Road WarriorEnd Users
Unwrapping the Enterprise Mobility Ecosystem
Devices and Connectivity
Administration Executive Knowledge Worker Task Worker Road WarriorEnd Users
User Profiling will define Device and Application Strategy
Application Services
Application Portfolio Mapping aligns Infrastructure to Devices
Fast Tactical Strategic
Desktop & Application Virtualisation
Legacy app compatibilityDesktop Refresh
Mobilise a process not an entire system
Access CRMStatus of Processing
Native Mobile ApplicationsMobile first: application process
completed on tablet
The Goal
Provide end users with the applications they need, seamlessly across all devices.
Infrastructure
Conventional and Next Generation deployment of Applications
In-House Platform
• Converged Infra – VSPEX, vBlock, EVO
• Managed Storage Platform – MSDC
• Multi-Tiered Storage – VIPR, Isilon
• Archival and Backup – DataDomain, Networker
IaaS, PaaS, or SaaS delivered
• Public, Private or Hybrid Cloud – MCP
ITaaS
• Private or Hosted Cloud Service –
VSPEX, vCloud, MS, OpenStack, Others
• Fully Managed Hosted Cloud Services
Infrastructure
Infrastructure based on the Next Generation Data Centre
Beyond the boundary
Headquarters Internet
Data Centre
Guest
Branch
Mobile
Enterprise
WAN
Workload A
Current enterprise boundary / scope / control
OptimisationVisibility
and control
Differentiated service
Internet PerimeterSecurity
AuthenticationSecurity
DC Network Virtualisation
Cloud Provider
Cloud Provider
Workload B
Workload C
Data Centre(s)
1. So which Services to we need to
extend beyond the Boundary
2. Is there anything we should be doing
in our Enterprise WAN to get ready?
Next Generation Data Centre enabling Right SourcingNext Generation Data Centre enabling Right Sourcing
DD enabling Business Outcomes for
Clients through Platforms and IT Services
the starting point
Develop a User Profile and Device Strategy
Create a Business Case to enable a
‘Next Generation’ approach to Mobility
Map your Applications to your Infrastructure