Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
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Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.3
Contents
Topic Page No.
Scope of Report 04
Entrepreneur Activity 06
Investment Trend 10
Who is Investing 21
Exit Outlook - IPO, Acquisitions 25
Sub Sector Analysis 28
Interesting Companies 40
Useful Links 50
Company List 53
Team 114
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.4
Sector Overview
Scope of report
Chatbots are online entities that provide natural language chat (usually text, and rarely voice) solutions to enterprises andconsumers. These solutions utilize natural language processing (NLP – a form of artificial intelligence) to understand naturallanguage queries and respond in natural language (either generated or scripted).
Includes
Companies which provide automated chat-based enterprise or consumer applications, development platforms, developmentservices (using proprietary platforms). The major enterprise use cases are employee productivity enhancement, and always-oncustomer support. The major consumer use cases are virtual companions/assistants, concierges, and specific bots for shopping,travel booking and restaurant discovery and booking.
Excludes
Companies which provide chat-based assistance by using human agents, bots that work on fixed commands and do not use NLP.
The scope of this report includes equity as well as debt funding received by the companies.
Disclaimer: The information and data in the report is based on global developments tracked in the sector till January 19, 2017. This is to categorically state that any eventsand relevant developments after the said date will not reflect in the report.
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
5
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
7 417
29 32
125
192
0
50
100
150
200
250
2010 2011 2012 2013 2014 2015 2016
Nu
mb
er o
f C
om
pan
ies
6
YoY – Number of companies founded
Pingup CogniCor Viv Labs Ozlo x.ai Magic Mihup
Help Interactive MedWhat Sherpa Kasisto Semantic Machines Mezi Rulai
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.7
Large Upcoming Sectors
No. of Companies Founded
Average Age
No. of Companies Funded
Business ModelTotal
FundingExample
18 Feb-2015 11Consumer Applications > Concierge Service
$25M holagus.com
Gus2015, Mexico City
13 Feb-2015 4 Consumer Applications > Travel $8M gobutlernow.com
GoButler2015, New York City
43 Aug-2014 7Chatbot Development > Development Platforms > DIY Platforms
$22M conversable.com
Conversable2014, Austin
20 Aug-2014 6 Consumer Applications > Finance $16M kasisto.com
Kasisto2013, Menlo Park
13 Apr-2014 8Enterprise Applications > Productivity > Meeting Scheduler
$39M x.ai
x.ai2014, New York City
25 Feb-2014 8Chatbot Development > Development Platforms > IDEs and Frameworks
$65M gupshup.io
Gupshup2006, Mumbai
23 Apr-2013 10Consumer Applications > Virtual Companion
$91M ozlo.com
Ozlo2013, Palo Alto
16 Jan-2013 5Enterprise Applications > Productivity > Office Assistants
$1M talania.com
Talania2016, Christchurch
160 Jul-2012 47Enterprise Applications > Customer Support & Engagement
$291M interactions.com
Interactions2004, Franklin
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.8
Large Upcoming Sectors
No. of Companies Founded
Average Age
No. of Companies Funded
Business ModelTotal
FundingExample
5 Jul-2015 3Enterprise Applications > Productivity > Enterprise Information
$7M talla.com
Talla2015, San Francisco
6 Jun-2015 2 Enterprise Applications > Recruitment $4M wadeandwendy.ai
Wade & Wendy2015, Manhattan
6 Jun-2015 1 Enterprise Applications > Analytics $2MAiden
2016, London
9 Feb-2015 1 Consumer Applications > Healthcare $590K diagnosisai.com
DiagnosisAI2016, Denver
15 Jan-2015 3 Consumer Applications > Shopping $817K fairi.co
Fairi2016, Bangalore
4 Jan-2015 2Enterprise Applications > Productivity > Employee Feedback
$2M growbot.io
Growbot2015, San Francisco
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
9
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.10
YoY – Number of Rounds and Total Funding
$40M
$27M
$13M
$53M
$6M
$55M
$29M
$99M
$227M
9
22
9
58
20
37
77
0
18
36
54
72
90
0
50
100
150
200
250
2008 2009 2010 2011 2012 2013 2014 2015 2016
Nu
mb
er of R
ou
nd
sFu
nd
ing
Am
ou
nt
(in
Mill
ion
s)
Funding Amount Number of Rounds
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.11
YoY – Number of Rounds by Stage
1 3 5
14
24
59
6 21
5
12
13
2 2
1
2
0
16
32
48
64
80
2011 2012 2013 2014 2015 2016
Nu
mb
er o
f R
ou
nd
s
Seed Early Late
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.12
YoY – Funding by Stage
$2M $1M $5M $12M $13M
$50M$34M
$5M
$12M
$84M
$102M
$17M
$49M
$3M
$67M
0
50
100
150
200
250
2011 2012 2013 2014 2015 2016
Tota
l Fu
nd
ing
Am
ou
nt
(in
Mill
ion
s)
Seed Early Late
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.13
Average Ticket Size – Early Stage
$2.0M
$0.3M
$1.8M
$1.1M
$1.0M$1.5M
$3.8M$4.0M
$2.8M
$7.0M$7.3M
$11.2M
$3.5M
$8.7M
$17.8M
0.0
4.0
8.0
12.0
16.0
20.0
2011 2012 2013 2014 2015 2016
Fun
din
g A
mo
un
t (i
n M
illio
ns)
Seed Series A Series B
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.14
Top investments in last one year
CompanyFunding Amount
Round Name
Date Investors
interactions.comInteractions
(Franklin, 2004)$56M Series D Aug-2016 Revolution, NewSpring Capital, Comcast Ventures, Sigma Partners, SoftBank
x.aix.ai
(New York City, 2014)$23M Series B Apr-2016
Two Sigma Ventures, DCM Ventures, Work-Bench, IA Ventures, FirstMark Capital, SoftBank, Lerer Hippeau Ventures, Pritzker Group
ozlo.comOzlo
(Palo Alto, 2013)$14M Series A May-2016 AME Cloud Ventures, Greylock Partners
inbenta.comInbenta
(Barcelona, 2005)$13M Series B Sep-2016 Level Equity, Amasia, Scale Capital
interactions.comInteractions
(Franklin, 2004)$11M Series C Feb-2016 -
mezi.comMezi
(San Francisco, 2015)$9M Series A Jul-2016 Nexus Venture Partners, Saama Capital, American Express Ventures
kasisto.comKasisto
(Menlo Park, 2013)$8M Series A Dec-2016 -
nextit.comNext IT
(Spokane, 2002)$8M Series A Jun-2016 -
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.15
Top investments in last one year
CompanyFunding Amount
Round Name
Date Investors
smooch.ioSmooch
(Montreal East, 2015)$8M Seed Aug-2016 Real Ventures, Inovia Capital, TA Associates
mihup.comMihup
(Kolkata, 2016)$7M Series A Aug-2016 Accel Partners
sher.paSherpa
(Erandio, 2012)$7M Series A May-2016 Alam Mundi Ventures
rul.aiRulai
(Campbell, 2016)$6M Series A Jun-2016 -
message.ioMessage.io
(Austin, 2015)$5M Seed Nov-2016
Y Combinator, Capital Factory, Khosla Ventures, Two Sigma Ventures, Eniac Ventures, Social Leverage, GOLDCREST CAPITAL
talla.comTalla
(San Francisco, 2015)$4M Seed Feb-2016
Avalon Ventures, Converge Venture Partners, Hyperplane, Stage 1 Ventures, Brooklyn Bridge Ventures
assi.stAssist
(San Francisco, 2015)$4M Series A Jan-2016 -
active.aiActive AI
(Bangalore, 2016)$3M Series A Nov-2016 IDG Ventures India, Kalaari
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.16
Top investments in last one year
CompanyFunding Amount
Round Name
Date Investors
butter.aiButter
(San Francisco, 2016)$3M Seed Jul-2016 General Catalyst Partners
rundexter.comRun Dexter
(New York City, 2015)$2M Seed Aug-2016 Rakuten, Betaworks, Social Starts
asktrim.comTrim
(San Francisco, 2015)$2M Seed Jul-2016 Version One Ventures, Eniac Ventures, Sound Ventures, Core VC
conversable.comConversable
(Austin, 2014)$2M Angel Jul-2016 -
dashbot.ioDashbot
(San Francisco, 2016)$2M Seed Dec-2016
Bessemer Venture Partners, Scrum Ventures, BDMI, Rembrandt Venture Partners, ffVenture Capital, Samsung NEXT
electric.aiElectric AI
(New York City, 2016)$2M Seed Nov-2016 Bowery Capital, Primary Venture Partner, Charge, Anchor Worldwide
poncho.isPoncho
(New York City, 2013)$2M Seed Apr-2016
Lerer Hippeau Ventures, Greycroft Partners, Comcast Ventures, Venture 51, RRE Ventures, Betaworks, Broadway Video, Ore Ventures
yodas.comYodas
(Binyamina, 2014)$2M Seed Oct-2016 NFX Guild, Elevator Fund
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.17
Top investments in last one year
CompanyFunding Amount
Round Name
Date Investors
growbot.ioGrowbot
(San Francisco, 2015)$2M Seed Jul-2016 XSeed Capital, Inventus Capital Partners
statsbot.coStatsbot
(San Francisco, 2016)$2M Seed Dec-2016 Innovation Endeavors, Eniac Ventures, Betaworks
assi.stAssist
(San Francisco, 2015)$2M Seed Jan-2016 -
octaneai.comOctane
(San Francisco, 2016)$2M Seed Nov-2016 General Catalyst Partners, Boost VC, Hired
pennyapp.ioPenny
(San Francisco, 2015)$1M Seed May-2016 Social Capital
recast.aiRecastAI
(Paris, 2015)$1M Seed Jun-2016 -
myralabs.comMyra Labs
(San Francisco, 2015)$1M Seed Jan-2016 Floodgate
magicx.coMagicX
(Bangalore, 2015)$1M Seed Apr-2016 -
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.18
Top investments in last one year
CompanyFunding Amount
Round Name
Date Investors
juliedesk.comJulie Desk
(Paris, 2014)$661k Seed Mar-2016 SIDE Capital
acebot.aiAceBot
(San Jose, 2015)$650k Seed Aug-2016 Accel Partners
abe.aiAbe.ai
(Orlando, 2016)$550k Seed May-2016 -
active.aiActive AI
(Bangalore, 2016)$500k Seed May-2016 Kstart
withplum.comPlum
(London, 2016)$500k Seed Oct-2016 500 Startups
niki.aiNiki.ai
(Bangalore, 2015)$440k Seed Dec-2016 Unilazer Ventures
rul.aiRulai
(Campbell, 2016)$440k Seed Jan-2016 -
statsbot.coStatsbot
(San Francisco, 2016)$325k Seed Jul-2016 500 Startups, Betaworks
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.19
Funnel view of Sector
Percent of Previous
29%
22%
34%
29
19
40
87
222
446
0 100 200 300 400 500
M&A & IPO
Late
Series B
Series A
Funded
Founded
Number of Companies
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
20
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.21
Most Active Investors in Sector
7 7
6
5 5
4 4 4
3 3
0
2
3
5
6
8
500 Startups Betaworks Slack GeneralCatalystPartners
Y Combinator Right SideCapital
Management
Startupbootcamp Techstars BoxGroup Eniac Ventures
Tota
l Nu
mb
er o
f R
ou
nd
s
Statsbot Run Dexter Statsbot Semantic Machines Message.io Blink SuperText Blink Angel Message.io
Plum Poncho Wade & Wendy Angel Wit.ai Polly Hutoma Polly msg.ai Trim
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.22
Where are Top Investors investing
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.23
Top Investor by Stage of Entry
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
24
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.25
Major Acquisitions in last one year
Date Company Acquirer Deal Size OverviewTotal
Funding
Oct-2016 chatimity.comChatimity
(Bangalore, 2011)Freshdesk -
Social Chat Rooms App on Mobile-
Oct-2016 viv.aiViv Labs
(San Jose, 2012)Samsung -
Creating advanced conversational interfaces and assistantsHorizons Ventures, Pritzker Group, Iconiq Capital
$30M
Sep-2016 api.aiApi.ai
(Palo Alto, 2014)Google -
Natural Language understanding for conversation asistantIntel Capital, Motorola Solutions
$3M
Aug-2016 genee.meGenee
(California, 2014)Microsoft -
Smart meeting scheduling appStreamlined Ventures, Aspiration Growth
$1.45M
Jul-2016 meekan.comMeekan
(Tel Aviv, 2013)Doodle -
Calendar Management and meeting scheduling assistantHorizons Ventures
$870K
Jun-2016 codebaby.comCodeBaby
(Colorado Springs, 2001)iDAvatars -
Interactive Virtual Assistance Solutions$13.26M
Jun-2016 wandlabs.comWand Labs
(Redwood City, 2013)Microsoft -
Mobile App for integrating different appsInterWest Partners
$2.67M
Apr-2016 airwoot.comAirwoot
(Delhi, 2012)Freshdesk -
Real-time customer support on social mediaKae Capital
-
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.26
Major Acquisitions in last one year
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
27
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
January 2017Tracxn BlueBox : Chatbots~450 companies in the sector, 102 funded in last 5 years, $227M invested in 2016
28
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Top Business Models by Funding
$331M
$151M
$100M
0
70
140
210
280
350
Enterprise Applications Consumer Applications Chatbot Development
Tota
l Fu
nd
ing
Am
ou
nt
(in
Mill
ion
s)
Avg. Age Feb 2013 Sep 2014 Jul 2014
# Cos. 224 139 96
Viv Labs Gupshup
x.ai Siri Artificial Solutions
Interactions
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Enterprise Applications – Business Model Description
30
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Enterprise Applications – Entrepreneur Activity and Investment Trend
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Enterprise Applications – Most Funded Companies
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Consumer Applications – Business Model Description
33
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Consumer Applications – Entrepreneur Activity and Investment Trend
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Consumer Applications – Most Funded Companies
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Chatbot Development – Business Model Description
36
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Chatbot Development – Entrepreneur Activity and Investment Trend
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Chatbot Development – Most Funded Companies
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
39
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.40
Interesting Unfunded Companies
Company OverviewBusiness Model
rep.aiRep.ai
(2016, San Francisco)Platform providing text-based automation services for e-commerce Enterprise Applications > Customer Support &
Engagement
ipsoft.comIPsoft
(1998, New York City)Technology provider of automation of IT Processes Enterprise Applications > Customer Support &
Engagement
tara.aiTara
(2016, San Jose)Chat based freelancer sourcing tool for businesses Enterprise Applications > Productivity > Vendor
Discovery
talania.comTalania
(2016, Christchurch)Chat based intelligent assistant solutions Enterprise Applications > Productivity > Office
Assistants
morph.aiMorph.ai
(2016, Gurgaon)AI and NLP based chat enabler for customer service Enterprise Applications > Customer Support &
Engagement
kore.comKore
(2013, Orlando)Bot based messaging platform Chatbot Development > Development Platforms
> DIY Platforms
agent.aiAgent.ai
(2016, Mountain View)AI powered customer service software Enterprise Applications > Customer Support &
Engagement
botlytics.ioBotlytics
(2016, Delhi)Chatbot performance and engagement analytics.
Chatbot Development > Chatbot Analytics
Curated list of companies by the sector analyst are defined as Interesting
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Interesting Unfunded Companies
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Interesting Unfunded Companies
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Interesting Seed Companies
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Interesting Seed Companies
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Interesting Series A Companies
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Interesting Series B Companies
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Interesting Late Stage Companies
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Top Funded Deadpooled Companies
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
49
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.50
Useful Links
Slide Title Content Platform Link
List of All Companies in readable format Companies Link
Top investments in last one year Investment Trend Link
Major Acquisitions in last one year Exit Outlook - Acquisitions Link
Enterprise Applications – Most Funded Companies Sub Sector Understand Link
Consumer Applications – Most Funded companies Sub Sector Understand Link
Chatbot Development – Most Funded Companies Sub Sector Understand Link
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Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
52
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.53
Chatbots – Company List
Enterprise Applications Consumer Applications Chatbot Development
133 FUNDED COMPANIES AND 326 UNFUNDED COMPANIES
COVERS THE FOLLOWING SECTORS
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.54
Enterprise Applications (1/29)Company Overview Business Model Total Funding
Interactions(2004, Franklin)
Automated Omnichannel Customer careSoftBank, Updata Partners, Sigma Partners, Comcast Ventures, Revolution, NewSpring Capital, Cross Atlantic Capital Partners, Sigma Prime Ventures, North Hill Ventures, Red Oak Growth Partners
Customer Support & Engagement
$159.72M
VirtuOz(2002, Emeryville)
Virtual chat based agents for enterpriseMohr Davidow Ventures, Inventures Group, Galileo Partners
Customer Support & Engagement
$18.4M
Inbenta(2005, Barcelona)
Self Service Platform with Virtual AgentsLevel Equity, Amasia, Scale Capital
Customer Support & Engagement
$14.57M
CodeBaby(2001, Colorado Springs)
Interactive Virtual Assistance SolutionsCustomer Support & Engagement
$13.26M
Next IT(2002, Spokane)
Virtual Assistants for Customer ServiceIntel Capital
Customer Support & Engagement
$8.75M
Angel(2015, New York City)
Platform developing chat based AI to integrate with messaging interfacesGeneral Catalyst Partners, Plug and Play Tech Center, Lakestar, Slow Ventures, Global Founders Capital, BoxGroup, Cherry, Sound Ventures
Customer Support & Engagement
$8M
Go to BM List >>Consumer
Applications
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.55
Enterprise Applications (2/29)Company Overview Business Model Total Funding
CrowdCare(2012, Toronto)
Complete Customer Support Software for iOT devicesMantella, Feddev Ontario, EVP, MaRS IAF
Customer Support & Engagement
$7.25M
Rulai(2016, Campbell)
Chatbots for customer engagementGSR Ventures, Eight Roads Ventures
Customer Support & Engagement
$6.54M
Assist(2015, San Francisco)
Platform enabling automated chat for businessesStructure Capital, Binary Capital
Customer Support & Engagement
$5.5M
Message.io(2015, Austin)
Platform which lets users deploy chatbots on messaging platformsY Combinator, Khosla Ventures, Eniac Ventures, Two Sigma Ventures, Capital Factory, Social Leverage, GOLDCREST CAPITAL
Customer Support & Engagement
$5.32M
Kiwilogic(1998, Berlin)
Customer service and engagement bots for the enterpriseEarlybird
Customer Support & Engagement
$5.2M
noHold(1999, Milpitas)
Virtual Agents and Knowledge Management SoftwareCeltic House Venture Partners, MyQube
Customer Support & Engagement
$4M
Pingup(2010, Boston)
Booking software integration with directories.Avalon Ventures
Customer Support & Engagement
$4M
Active AI(2016, Bangalore)
Conversational banking platformKalaari, IDG Ventures India, Kstart
Customer Support & Engagement
$3.5M
Go to BM List >>Consumer
Applications
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.56
Enterprise Applications (3/29)Company Overview Business Model Total Funding
Sobot(2013, Beijing)
AI based NLP engine used for business intelligence servicesIDG Capital Partners, ZhenFund, China Growth Capital
Customer Support & Engagement
$2.8M
msg.ai(2014, New York City)
Artificial Intelligence for conversational commerceY Combinator, KBS Ventures, Bowery Capital, Advancit Capital, Sterling Partners, Indicator Ventures, Dunnhumby, Galvanize, BoxGroup, Salesforce Ventures
Customer Support & Engagement
$2.7M
InteliWISE(2005, Sunnyvale)
Virtual Agents and Contact Centre SolutionsIntel Capital
Customer Support & Engagement
$2M
Octane(2016, San Francisco)
Platform to create & manage BotsHired, General Catalyst Partners, Boost VC
Customer Support & Engagement
$1.5M
Myra Labs(2015, San Francisco)
Chat-bot applicationFloodgate, Slack
Customer Support & Engagement
$1.07M
CogniCor(2011, Barcelona)
Software for automated complaint resolutionWayra, Lnzame, 101 Startups
Customer Support & Engagement
$1.07 M
FinGenius(2013, London)
AI and NLP solutions for finance industryDmitry Aksenov
Customer Support & Engagement
$ 500k
Aivo(2011, Miami)
Virtual Customer Service AgentsCustomer Support & Engagement
$300k
Go to BM List >>Consumer
Applications
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Enterprise Applications (4/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (5/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (6/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (7/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (8/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (9/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (10/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (11/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (12/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (13/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (14/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (15/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (16/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (17/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (18/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (19/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (20/29)
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Applications
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Enterprise Applications (21/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (22/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (23/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (24/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (25/29)
Go to BM List >>Consumer
Applications
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Enterprise Applications (26/29)
Go to BM List >>Consumer
Applications
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.80
Enterprise Applications (27/29)
Go to BM List >>Consumer
Applications
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.81
Enterprise Applications (28/29)
Go to BM List >>Consumer
Applications
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.82
Enterprise Applications (29/29)
Go to BM List >>Consumer
Applications
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Consumer Applications (1/18)Company Overview Business Model Total Funding
Hugging Face(2016, Paris)
Developing chatbot for user entertainmentBetaworks $428K
Token(2016, New York City)
Assistant for personalized thoughtful gifts
Raisable(2016, Minneapolis)
Chatbot to create crowd-funding campaign
Mucho Lingo(2016)
Personal Language translator
CourierVirtual assistant for courier
3Dprintler(2016, Ottawa)
Chatbot for local 3D printing services3D Printing
Yodas(2014, Binyamina)
Career search chatbotElevator Fund, NFX Guild Career $1.9M
Olabot(2016, San Francisco)
Develops chatbot profiles for humansBetaworks Career
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.84
Consumer Applications (2/18)Company Overview Business Model Total Funding
Gus(2015, Mexico City)
WhatsApp based On demand serviceConcierge Service
Nimblestack(2015, Orlando)
Provides concierge services chatbotConcierge Service
Yesboss(2015, Jakarta)
Text based on demand service500 Startups, IMJ Investment Partners, Convergence Ventures Concierge Service
Essential(2015)
Provides a chatbot for SMEs to take orders from customersMadrona Venture Group Concierge Service
SuperText(2015, Bangalore)
Upcoming AI based chat assistantStartupbootcamp Concierge Service
MagicX(2015, Bangalore)
AI-enabled chat based personal assistant appConcierge Service > Mediator $1M
Niki.ai(2015, Bangalore)
AI based automated order taking app for concierge servicesUnilazer Ventures Concierge Service > Mediator $440.46k
ZiPi(2016, Indore)
Chatbot for concierge serviceSwan Angel Network Concierge Service > Mediator
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.85
Consumer Applications (3/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.86
Consumer Applications (4/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.87
Consumer Applications (5/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.88
Consumer Applications (6/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.89
Consumer Applications (7/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.90
Consumer Applications (8/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.91
Consumer Applications (9/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.92
Consumer Applications (10/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.93
Consumer Applications (11/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.94
Consumer Applications (12/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.95
Consumer Applications (13/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.96
Consumer Applications (14/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.97
Consumer Applications (15/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.98
Consumer Applications (16/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.99
Consumer Applications (17/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.100
Consumer Applications (18/18)
Enterprise
Applications<< Go to BM List >>
Chatbot
Development
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.101
Chatbot Development (1/12)Company Overview Business Model Total Funding
Smooch(2015, Montreal East)
Integrated customer messaging software over social messaging apps, SMS, web chat and in-appTA Associates, Inovia Capital, Real Ventures
$7.6M
Mate(2015, Bangalore)
Mobile based AI-powered conversational search engine
Dashbot(2016, San Francisco)
Platform providing bot conversation analyticsBessemer Venture Partners, Rembrandt Venture Partners, ff Venture Capital, BDMI, Scrum Ventures, Samsung NEXT
Chatbot Analytics $2M
Chatmoose(2016)
Chatbot administration and analytics platformChatbot Analytics
Botan(2015)
Analytics for Telegram botChatbot Analytics
BotMetrics(2016, Tampa)
Bot conversation analytics platformChatbot Analytics
Botlytics(2016, Delhi)
Chatbot performace and engagement analytics.Chatbot Analytics
Bot Revenue(2016, Los Angeles)
Platform which allows chat bot owners promote other botsChatbot Analytics
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.102
Chatbot Development (2/12)Company Overview Business Model Total Funding
Botlytics(2016, Scottsdale)
Tool for analysing bot conversationChatbot Analytics
ChatbotCity(2016, Oakland)
Messaging bot development companyDevelopment Platforms
Ai Research and Development(2000, Tel Aviv)
AI research project for conversational virtual charactersDevelopment Platforms
nTeligence(2013, Palm Beach)
Provides Platform for Application developmentDevelopment Platforms
Create Chatbot(2013, Warsaw)
Chatbot developer for businessesDevelopment Platforms
Personify(2016, Holon)
Provides customize bot creation platformDevelopment Platforms
Beep Boop(2015, Castle Rock)
Bot hosting platformDevelopment Platforms
dev.botframework.com(2016, Redmond)
Microsoft bot frameworkDevelopment Platforms
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.103
Chatbot Development (3/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.104
Chatbot Development (4/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.105
Chatbot Development (5/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.106
Chatbot Development (6/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.107
Chatbot Development (7/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.108
Chatbot Development (8/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.109
Chatbot Development (9/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.110
Chatbot Development (10/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.111
Chatbot Development (11/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.112
Chatbot Development (12/12)
Consumer
ApplicationsGo to BM List >>
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
113
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.114
Team
Anupam Das
Senior Analyst – Technology
Chatbots Report – February 2017 Copyright © 2017, Tracxn Technologies Private Limited. All rights reserved.115
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