dokk1 finnish national study tour oct 2015

Dokk1 - Urban Mediaspace Aarhus

Rolf Hapel Citizens’ Services and Libraries City of Aarhus Denmark

Library and Citizens’ Services 18.500 m2 - 185.000 sq. ft. Rental spaces 11.000 m2 - 110.000 sq. ft. Covered outdoor area under building 105.000 sq. ft. Areas for tecnical equipment and depots 40.000 sq. ft. Automatic P-facility for 1.000 cars Arrival Center + Opening of river Etablishing of harbour squares and spaces Traffic regulation Light rail tracé Climate protection (flooding) of central city

The Project

Costs USD - 2015

Economic frame for the total project incl. upgrading to climate class 1

308.000.000

Financing USD - 2015

Foundations Realdania and Realdania Byg 113.000.000

Sale of old main library and capitalising of rental incomes

61.500.000

The Municipality 127.000.000

A.P. Møllers Almenfond (Foundation) 2.500.000

Salling Foundation 4.000.000

I alt 308.000.000

3 times the size of the public area - now on two levels Special place for kids and their families - 5 times the old childrens Increased level of technology - the building, the functions, the size Learning activities and partnerships Increased opening hours

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The political process 1998-2005

1998 – Analysis point to four possible locations for a library

1999 – Idea competition for the urban harbor areas

2001 – City’s business promotion plan included ’Multimedia House’

2001 – City plan

2003 – City Council agree on investment plan

2004 - City Council agree on location

2003 – September: Master plan for urban harbor areas

2005 – Money for the project planning phase on ’Multimedia House’

2007 – Competition format, determination of core values and vision

2008 – Clustering of projects from several to one, competition brief, partnership with Realdania Foundation 2009 – Competition won by SHL, Alectia Engineers and Kirstine Jensens landscape architects 2009/11 – Local plan, project planning, provision of project contracts 2011 - Ground breaking 2012 - Increased money for running costs in technical budget

2013 - Additional budget granted because of the building size

2014 - Additional budget granted because of increased opening hours 2015 - Opening of Dokk1

The political process 2005-2015

..but WHY?

Libraries of the industrial age

Democracy Free and equal access to information

+ Education Support to the formal education system

+ Culture Access to cultural heritage and experiences

= Success 60 -70 % of population users


Urbanity..


Mobility..


Demography

30 % fewer young people..

..than when I was young!


0

200

400

600

800

1000

1200

1400

More than 60 % decrease in number of service points in Denmark since

1980!

Fewer libraries..

.

The public sector is in a state of permanent crisis, and the fight on resources is intense..

No more money – probably less!

Reinvent the library new ways of professionalism

new products new alliances

new ways of funding


A new library model for the knowledge society Danish Digital Library The ’Open Library’ Partnerships


The modern library

D. Skot-Hansen et. al. Royal School of Library and Information Science

Cognition/information

Engagement

Innovation Empower-ment

A British idea: The Mash-up library

LOCAL ARCHIVE

ARKIV Archive

YOUTH

MEETING

ROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-

WORK

HELP

COMMUNITY

CENTER

CAFÉ

STUDY SUPPORT JOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDE E

XH

IBIT

ION

S

FAMILIES

Partner activities

Q AND A

HEALTH

COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

TO

DD

LE

RS

/C

HIL

DR

EN

REA-DINGTRAI-NING


Citizens’ Services

Now almost all Danish public libraries offer some sort of Citizens Services

..meetings..


..workshops..


..idea pitching..


..focus groups..


..vision creating..


Users and staff introduces ideas and projects and participants elaborate and develop those

ideas

Village Square


..participatory design..


..building the future library..


Children’s lab: Workshops with children btw 9-14 prototyping a library. The results were used as part of the competition programme for UMSA

DESIGN THINKING

Design thinking is about accelerating innovation to create better solutions to the challenges we meet!

Download: www.designthinkingforlibraries.com


Interaction

Distance

Short term Long term Sponsorships Short duration

Donations, gifts

Volunteers as consultants

Advocacy campains

Co-production R & D

Business development projects

Branding

Sponsorships Long duration

Networks, clubs

Innovation in hybrid organisations

Dialogue on services

Partnership strategy


Therefore partnerships..

New resources and skills in the library Knowledge and inspiration from others Increased network

Increased diversity and quality in service production

Enhanced communication and marketing Legitimization New ambassadors


Self service return

Increased diversity in collections at the branches Less unproductive transportation Saves time, costs and resources

Floating collections

Online reservation lists on Smart Phones Predetermined collection paths on every branch

Work flow

870.000 items 4.3 mill loan per year 80.000 reservations at any given time 770.000 reservations per year

Main library + 18 branches

Maximum and minimum amount of material on the shelves Maximum and minimum number copies to each title Automatic refill from the Material hotel when shelves are low on materials

Automatic regulation of overflow

and shortage

Material scanned to position

100 % net. usage of shelves

Reservations on the fast track

Media hotel

Infrastrucure for digital objects

+ Collaboration on purchasing

+ Promotion and mediation

Danish Digital Library


All Danish municipalities has joined!

Idea

Liberate data and information

Create relations between data

Make the users knowledge visible and useful

Place information in a meaningful context for the users ..by using open source software and forming communities for development


Concept

The well (data repository)

O

Sources Application layer

O m

Presentation

User transactions

Harvesting and

indexing


Shared Library

automa-tion

system

Hackerspaces Makerspaces Fablabs Share premises, tools, knowledge Create projects, ideas, network

.. performances..



.. gaming..

..hacker labs..


..peoples lab..


..idea pitching..

Open Data hackathon 50 young developers A weekend at the library Experts as mentors and evaluators Prizes for the winners

Rolf Hapel Citizens’ Services and Libraries Aarhus Denmark

Rolf Hapel Citizens’ Services and Libraries City of Aarhus

LESSONS LEARNED Make partnerships

Co-create and co-produce

Integrate user generated knowledge in services

Liberate the library from analog media - gradually!!!

Think ’relations’ rather than ’transactions’

Build value chains, formats and ”universes” in service production

Make space for transformations in the library: Prototyping, fablabs, hackerspaces,

urban offices, demo-teques

Be where the users are


500.000 visitors in 4 months time 400 inquiries a day at the information desk 4500 per day inclusive Saturdays and Sundays 6 % are users of Citizens Services Families with children: Saturdays and Sundays Daycare, kinder gardens and schools: Week days Students Traditional library users The curious

The end

dokk1 finnish national study tour oct 2015

Leadership & Management