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Dokk1 - Urban Mediaspace Aarhus Rolf Hapel Citizens Services and Libraries City of Aarhus Denmark

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Dokk1 - Urban Mediaspace Aarhus

Rolf Hapel Citizens Services and Libraries City of Aarhus Denmark

Library and Citizens’ Services 175.000 sq. ft. Rental spaces 11.000 m2 110.000 sq. ft. Covered outdoor area under building 105.000 sq. ft. Areas for tecnical equipment and depots 40.000 sq. ft. Automatic P-facility for 1.000 cars Arrival Center + Opening of river Etablishing of harbour squares and spaces Traffic regulation Light rail tracé Climate protection (flooding) of central city

The Project

Costs USD - 2015

Economic frame for the total project incl. upgrading to climate class 1

308.000.000

Financing USD - 2015

Foundations Realdania and Realdania Byg 113.000.000

Sale of old main library and capitalising rental incomes

61.500.000

The Municipality 127.000.000

A.P. Møllers Almenfond (Foundation) 2.500.000

Salling Foundation 4.000.000

I alt 308.000.000

3 times the size of the public area - now on two levels Special place for kids and their families - 5 times the old childrens Increaset level of technology - the building, the functions, the size Learning activities and partnerships Increased opening hours

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The political process 1998-2003

1998 – An analysis ”New main library in Aarhus” pointed out four possible locations for a library

1999 – Idea competition for the urban harbor areas

2001 – Business promotion plan for Aarhus stated: A Multimedia House in Aarhus before 2008

2001 – City plan

Special action plan for urban harbor areas

2002 - Construction projects analysis – next 10 year in Aarhus

2002 and 2003 – Open citizens consultations

2003 – September: Master plan for urban harbor areas

2003 – City Council agree on investment plan

2004 - City Council agree on location

2005 – Money for the project planning phase on ’Multimedia House’

2007 – Choise of tender and competition formats, determination of core values and vision

2008 – Clustering of projects from several to one, competition brief, partnership with Realdania Foundation

The political process 2003-2008

2009 – Competition won by SHL, Alectia Engineers and Kirstine Jensens landscape architects 2009/11 – Local plan, project planning, analyzes, provision of project contracts 2011 - Ground breaking 2012 - Increased money for running costs in technical budget 2013 - City Council grants additional budget because of the building size 2014 - City Council grants additional budget because of increased opening hours 2015 - Opening of Dokk1

The political process 2009-2015

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Interaction

Distance

Short term Long term Sponsorships Short duration

Donations, gifts

Volunteers as consultants

Advocacy campains

Co-production R & D

Business development projects

Branding

Sponsorships Long duration

Networks, clubs

Innovation in hybrid organisations

Dialogue on services

Partnership strategy

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Therefore partnerships..

New resources and skills in the library Knowledge and inspiration from others Increased network

Increased diversity and quality in service production

Enhanced communication and marketing Legitimization New ambassadors

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

A British idea: The Mash-up library

LOCAL ARCHIVE

ARKIV Archive

YOUTH

MEETING

ROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-

WORK

HELP

COMMUNITY

CENTER

CAFÉ

STUDY SUPPORT JOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDE E

XH

IBIT

ION

S

FAMILIES

Partner activities

Q AND A

HEALTH

COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

TO

DD

LE

RS

/C

HIL

DR

EN

REA-DINGTRAI-NING

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Citizens’ Services

Now all Danish public libraries offer some sort of Citizens Services

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..meetings..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..workshops..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..idea pitching..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..focus groups..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

World Café 3-4 consecutive rounds of discussion A new question posed at each round Participants change – the host of the table stays an picks up the essence

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..vision creating..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Photo typing

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Users and staff introduces ideas and projects and participants elaborate and develop those

ideas

Village Square

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..user driven design..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..participatory design..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..building the future library..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Children’s lab: Workshops with children btw 9-14 prototyping a library. The results were used as part of the competition programme for UMSA

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

DESIGN THINKING

Design thinking is about accelerating innovation to create better solutions to the challenges we meet!

Download: www.designthinkingforlibraries.com

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Hackerspaces Makerspaces Fablabs Share premises, tools, knowledge Create projects, ideas, network

.. performances..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

.. gaming..

..hacker labs..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..peoples lab..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..innovating..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

..idea pitching..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Open Data hackathon 50 unge udviklere En weekend på biblioteket Experter som mentorer og evaluatorer Priser til vinderne

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

From Information searchable anywhere

To What is only possible to experience in the library

Space for media The space as a media

On-line On-site

Information Meaning and significance

Facts Reliability

Encounter with information Encounter with people

Well informed Eksperimental

Visitor Resource

Neutrality Sensuous

Serious Playful

Programme Events

The library as a space

Ivar Moltke, Create

LESSONS LEARNED Make partnerships

Co-create and co-produce

Integrate user generated knowledge in services

Liberate the library from analog media - gradually!!!

Think ’relations’ rather than ’transactions’

Build value chains, formats and ”universes” in service production

Make space for transformations in the library: Prototyping, fablabs, hackerspaces,

urban offices, demo-teques

Be where the users are

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

400.000 visitors in three months time 4500 per day 6 % are users of Citizens’ Services Children and families: Saturdays and Sundays Institutions/day care: Week days Students Traditional library users Curious folks 400 contacts to the Info Desk per day

Usage

Arrival Center

Main entrance

Info-punktet

The Square

The Square

Sorting robot

The Coffee Shop

Large Hall

Small Hall

Study cells

The Ramp

The Globe – play ground

’Gong’

Children and Families

Scenic stairs

0-3 years

4-8 years

The Box

Gaming gaden

Eating room

The end