docmentors
TRANSCRIPT
DocMentorstechnical writing & information design services
contents
• A little about us
• Differentiators – what’s unique about us
• Offerings
• Tools & Technologies
• Market Niche
• Quality & Capabilities
• The Team
A little about us!
• We are a full service technical writing & information design agency
• Our expertise include:
– product documentation
– business communication
– UX research
– information design
– user education & training
Differentiators
• What’s unique about us?
– First ever technical writing & info design service provider
– We are not an out-sourcing company
– Committed for quality over quantity
– We partner with our clients throughout the product/project lifecycle to develop, synchronize and update complete documentation portfolio
Differentiators
• What’s unique about us?
– Pay-as-you go (long-term and short-term commitments)
– No hardware and software costs to clients
– Streamlined processes
– Compliance to tech writing industry standards
– Adaptability to IT auditing procedures
Offerings
• Product Documentation
– user manuals, installation guides etc.• Content Writing
– brochures, white papers etc. • Business Writing
– business proposals, project briefs, policies, processes, case studies etc.• Training Material
– training manuals, training labs, presentations etc.• Information Design
– data visualization, technical illustrations, User Interface mock-ups
Trainings & User Education
• Since 2005, helping writers & staff improve their communication skills and know-how of business processes.
• Delivered successful training collateral to ITS Academy, Egypt.
• We offer:
– Specialized training for fresh to junior writers.– Customized & generalized user education courses.– Streamlined processes to set client documentation on target.
We closely work with clients to develop a custom training program, customized to
their department and business needs.
We closely work with clients to develop a custom training program, customized to
their department and business needs.
Tools & Technologies
• Word Processing tools like MS Word, OpenOffice
• Help Authoring tools like RoboHelp, Madcap Flare, AuthorIT
• Design & Prototyping Tools like Visio, Photoshop etc.
• XML-Authoring/ DITA Framework
• Project Management & Collaboration tools like MS Project, Google Docs
Quality & Capabilities
• Dedicated, small team
• Run by seasoned professionals – more than 7 years of industry experience in technical writing, information design, training, product research, and marketing
• Complete understanding of client’s business domain
• Client’s access to work throughout the project
• Open communication and lean processes that cater to client’s requirements
• Guaranteed protection of proprietary information
The Team
• Saqib Mughal– 9 years in advertising, research, and software industry – Expertise: business analysis, business process re-engineering, user
experience, product analysis, technical writing, requirements management
• Nauman Sohail– 6 years in telecom, retail, HR and document management industries– Expertise include: business processes, technical writing, training, social
media & marketing communication, service management, gap analysis
Affiliated Consultants
• Iffat Riaz
– 3 years in retail operations and management– Expertise: services management, marketing strategy, customer service,
brand promotion and social media tools.
• Samir Anwar
– 2 years in marketing communications & IT consultancy– Expertise include: writing, business development, SEO, web
development, public speaking, event management
Reach Us
• Working with us is simple.
– Fill the attached Service Requirements Form and send us back.
– Our team will estimate the effort and suggest a solution
– Our focus on quality is never compromised
– Deal finalizes and we’re good to go!• Send all your requests, feedback and inquiries to:
– We promise to return within 2 business days