digital fundraising - high ed web 2014
DESCRIPTION
Digital Fundraising on the Social Web - for higher education. High Ed Web Conference, Portland, OR 2014TRANSCRIPT
Digital Fundraising on the Social WebHighEdWeb 2014Portland, OR
Ashley Budd @ashley_budd
Digital Strategy
• Project management
• Cornell 150 web team
• Content creation
• Content management
• UX design
RIT Admissions
#RITstudents
Tuition Increases & Enrollment Growth The Business
Giving Behavior Young Alumni
Cornell Crowdfunding Data
Cornell Alumni Affairs & Development
Sesquicentennial New PresidentCapital Campaign
Typical Development Program
Organize people
Engage them
Ask for a gift
Get the gift
Steward the gift
Rinse and repeat
Tracked Prospects Individual Gift Officers
Everyone Else Social Media Staff + Peers
Kathy Known + Unengaged
Kathy's Digital Engagement
A tweetA LinkedIn connection3 speaking engagements Major gift
“We’ve reached out for the last !two years and…silence.”
- Cornell Major Gift Officer!
Scott Known + Engaged
Scott's Digital Engagement
Social monitoringMapping dataContent analysis
John Unknown + Engaged
My first time actually coming back for homecoming… What a great decision. I've always loved Cornell, but it is events like homecoming that make you fall in love all over again. One day, I will have the privilege and honor of sharing this experience with my family, especially my kids. It's one of those things that really excites me about my future. #Cornell150 #CUhome #hailallhail #myalmamater
John's Digital Engagement
Social listeningGroup accessConnectivity
LinkedIn & Prospect Research
• 59 nominated prospects in FY14
• 74% rated $100K +
• 96% rated $25K +
Beth Unknown + Unengaged
“It has to be personal. If it’s not personal,
it’s not philanthropy, it’s a transaction.”
Martin Shell, VP for Development Stanford University
Where does the money go?
How does it get there?
Who benefits?
What is the impact of each dollar?
Beth's Digital Engagement
Crowdfunding platform Compelling storiesPeer advocatesDigital stewardship
Communication Plan
• Peer to peer email outreach
• 30 days of real time accounting
• Digital stewardship
Crowdfunding Results
• Total funds raised = $164,639.00
• Number of donors = 1,599
• Number of volunteers = 200+
• Alumni donors = 65%
• Young alumni = 40%
• New donors = 64%
• Lapsed donors = 13%
YouTube Videos
Participation
Facebook, Flickr & Instagram
Live Events & Recordings
Academic Chats & Second Screen Experiences
@ashley_budd ashleybudd.com