development change mindset

7/30/2019 Development Change Mindset

1/23

1

Management ofChange/ Altered

Environment &SWOT Analysis

K. Subramaniam


2/23

2

REASONS FOR CHANGE

What drives change?

To achieve goals for improvement

To adapt to changes in the environment

To meet new challenges/ requirements

- Developmental changes

- Adaptive changes

- Forced changes


3/23

3

SOME REASONS FOR RESISTANCE TOCHANGE

Fear of unknown Threat of loss of power/ authority Habit & inertia Summation of perceived personal loss & gains Threatening insecurity

Fear of failure Threat to self-image Lack of skills required to change Changed social relationships Disruption of cultural reality of the organization The purpose of the change is not made clear Previously failed change efforts/ costly

experimentation Peer group pressure Forced conformity to powerful others


4/23

4

REASONS FOR RESISTANCE TO CHANGE(CONTD)

Organizational climate Forced change and lack of participation

Poor communication

Limited resources

Vested interests Personal dislike

Implied fault in the change efforts

Sunken costs

Loss of rewards and privileges Prejudice towards the change agent

Too rapid changes

Socio-psychological & personality variables


5/23

5

HOW TO RECOGNIZE CHANGE RESISTERS:ITS IN THEIR TALK / BEHAVIOUR

It sounds risky.

Lets go back to our old ways.

So far it worked, why not now.

Were fine the way we are.

Theres no threat at all.

Thats not our area/business.

That wont work here (in government). Its down hill/a slippery slope. Once we start, no

stopping till you fall down the valley.

Complaints

Errors

Negative emotional expressions (anger, frustration) Stubbornness

Apathy/withdrawal

Absence

Illness


6/23

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HOW TO HANDLE RESISTANCE TOCHANGE?

The secret is to make people feel part ofchange!

Create a clear vision of where and why

the organization needs to go Share the vision, and explain very clearly

why they have to go in this direction

Develop and share a blue print so that

everyone can understand the journey and

can start to plan their own part


7/23

7

EIGHT STEPS TO CREATE CHANGE

1. Establish a sense of urgency2. Create a guiding coalition

3. Develop a vision and strategy

4. Communicate the change vision

5. Empower broad-based action

6. Generate short-term wins

7. Consolidate gains and produce

more change8. Institutionalize new approaches in the

culture


8/23

8

STRATEGIES FOR MANAGING

RESISTANCE TO CHANGE

Education and communication

Participation and involvement

Facilitation and support

Negotiation and agreement

Manipulation and co-optation

Explicit and implicit coercion


9/23

9

TAKING CHARGE OF CHANGE

Accept your worth and acknowledge others

Generate trust

Learn by empathy

Embrace change

Unleash the synergy

Discover champions and promote them Liberate decision-making


10/23

10

ENHANCING THE SPEED OF CHANGESteps to maximize the speed of change and

minimize roadblocks & causalities

Focus

Positive outlook

Pro-activeness Flexibility

Organization

Encouraging innovators

Motivating fence sitters

Continuously in touch with late adapters

Caring for causalities


11/23

11

WHAT DO I DO TO BE A

CHANGE AGENT? Be open to data from the start

Network extensively

Document your own learning

Keep seniors informed

No place for fear

Be a learning person yourself

Learn to laugh when it hurts Know as much as you can before you try any change

Finish what you start


12/23

12

SWOT IS ACRONYM FOR

STRENGTHS

WEAKNESSES

OPPORTUNITIES

THREATS

IT IS A POWERFUL TOOL TO PLAN A

STRATEGIC PROCESS CONSISTINGOF INTERNAL FACTORS AND

EXTERNAL FORCES.


13/23

13

STRENGTHS

INTERNAL POSITIVE FACTORS THATARE UNDER CONTROL AND UPON

WHICH YOU MAY CAPITALIZE IN

PLANNING.


14/23

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STRENGTHS CONTD..

WHAT DO YOU DO WELL?

WHAT UNIQUE RESOURCES YOU

CAN DRAW UPON?WHAT DO OTHERS SEE AS YOUR

STRENGTHS?

WHAT ADVANTAGES DOES YOUR

ORGANIZATION HAVE?WHAT YOU DO BETTER THAN ANY

ONE ELSE?


15/23

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STRENGTHS CONTD..

WHAT ADVANTAGE DO YOU HAVE THATOTHERS DONT HAVE, LIKE SPECIAL

SKILLS, SPECIAL CONNECTIONS,

EDUCATION ETC?

PATENTS

STRONG BRAND NAMES

GOOD REPUTATION AMONG

CUSTOMERSCOST ADVANTAGE/ BETTER NETWORK

BETTER TECHNOLOGY


16/23

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WEAKNESSES

INTERNAL NEGATIVE ASPECTS THATARE UNDER YOUR CONTROL ANDTHAT YOU MAY PLAN TO IMPROVE.

WHAT ITEMS / AREAS YOU HAVE TOIMPROVE?

WHERE DO YOU HAVE FEWER /

POORER RESOURCES THANOTHERS?

FINDING THE BLIND SPOT


17/23

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WEAKNESSES CONTD..

WHAT ARE THE POINTS OTHERS ARELIKELY TO SEE AS YOUR

WEAKNESSES?

WHAT ARE THE POINTS YOU SHOULD

AVOID? LACK OF PATENT PROTECTION.

WEAK BRAND NAME.

POOR REPUTATION AMONGCUSTOMERS.

HIGH COST STRUCTURE.


18/23

18

OPPORTUNITIES

POSITIVE EXTERNAL CONDITIONS

THAT YOU DO NOT CONTROL BUT

OF WHICH YOU CAN PLAN TO TAKEADVANTAGE.

AN UNFULFILLED CUSTOMER NEED.

ARRIVAL OF NEW TECHNOLOGY.

LOOSENING OF REGULATIONS.

REMOVAL OF TRADE BARRIERS.


19/23

19

OPPORTUNITIES CONTD..

WHAT ARE THE GOOD OPPORTUNITIES

OPEN TO YOU?

WHAT ARE THE TRENDS YOU COULD TAKE

ADVANTAGE? HOW CAN YOU TURN STRENGTHS INTO

OPPORTUNITIES?

CHANGES IN POPULATION PROFILE.

LIFE STYLE CHANGES.

LOCAL EVENTS.


20/23

20

THREATS

NEGATIVE EXTERNAL CONDITIONS

THAT YOU DO NOT CONTROL BUT

THE EFFECT OF WHICH YOU MAY BEABLE TO LESSEN.

WHAT OBSTACLES DO YOU FACE?

IF CHANGING TECHNOLOGY

AFFECTING YOUR POSITION.

WHAT TRENDS COULD HARM YOU?


21/23

21

THREATS CONTD..

WHAT IS YOUR COMPETITOR

DOING?

WHAT ARE THE THREATS COMINGOUT OF YOUR WEAKNESS?

DO YOU HAVE CASH FLOW OR BAD

DEBTS PROBLEM?

SHIFT IN THE CONSUMER TASTE

AWAY FROM YOUR PRODUCT.

NEW REGULATIONS.


22/23

22

ADVANTAGES OF SWOT ANALYSIS

SWOT HELPS IN KNOWING ONES

GROUND.

THIS ENABLES TAKING PRACTICAL

AND PRAGMATIC DECISIONS.

THIS HELPS IN COURSE

CORRECTION QUICKLY.


23/23

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ADVANTAGES OF SWOT ANALYSISCONTD..

IT HELPS TO REMAIN RELEVANT TO

ALL SITUATIONS.

IT ALLOWS TO HAVE A HOLISTIC VIEW

OF ANY PROBLEM AND HELP IN

TAKING EFFICIENT AND EFFECTIVEMITIGATING MEASURES.

development change mindset

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