don't change my mindset, i'm not that open
TRANSCRIPT
DON’T CHANGE MY MINDSET I AM NOT THAT OPENNick BarcetAlexis Monville
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Nick BARCET Alexis MONVILLE
Director,Openstack Product Management
Director,Improvement & DisseminationRed HatCloud Innovation Practice
@nijaba @alexismonville
@nijaba @alexismonville
HAVE YOU HEARD ABOUT DEVOPS?
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Developers Operators
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Developers Operators
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Developers Operators
CHANGE STABILITY
Timeline
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‘09 Velocity 2009Alspaw & Hamond talk10 deployments a day at Flickr
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Timeline
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‘09 Velocity 2009Alspaw & Hamond talk10 deployments a day at Flickr
‘15 Openstack Summit
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Timeline
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‘01 ‘15‘09Agile Manifesto
Timeline
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‘01 ‘15‘09Agile Manifesto‘96 eXtremeProgramming
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Developers Operators
CHANGE STABILITY
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Developers Operators
CHANGE STABILITY
CULTURE
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Organizations are more like this?
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Or like this?
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Product
Proposing a radical collaboration model will not help
START WHERE THEY ARE!
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Identify the value flow
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Vision
Stakeholders need to understand the global vision that will guide our decisions● ambitious enough● showing the value for the stakeholders● connected to reality
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The Director The Coach
Organize collaboration
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Organize collaboration
Who are my customers?Who are my providers?What defines the services/products that we provide?
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For each provider
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Product Owner
Coach
Product Owner mission
Imagine that you are a PO at Amazon for a given functionality
Listen
Propose
Gather all stakeholders (customer and provider)
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Product Owner mission
Output is ● a shared definition of your product, ● a shared understanding of the personas,● a backlog of prioritized features, ● a definition of your interfaces in the value
flow, ● and a definition of your metrics that enable
[show|charge]back
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DON’T CHANGE MY MINDSETI AM NOT THAT OPEN
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FIRST THEY IGNORE YOU,
THEN THEY LAUGH AT YOU,
THEN THEY FIGHT YOU,
THEN YOU WIN.Mahatma Gandhi
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Understand your world
passive resistance
derision resistance
active resistance
change agent
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All characters appearing in this work are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.
Of course….31 @nijaba @alexismonville
This is Henry
Joe joins your meetings without actively participating… and accept the decisions without enforcing them…
He is...
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This is Beth
She is looking for each possible loopholes… She is giving counter examples... She highlights how the change cannot apply to her work.... She warns about the risks for the whole organization…
She is...
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This is Bob
He is taking people apart to make fun of what is being said… He finishes your sentences… He sends email to the group with dilbert cartoons… He is outwardly positive...
He is...
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This is Johanna
She wants to understand your goal… She is asking questions about the current situation… She is proposing her support… She offers solutions to problems...
She is...
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People do change...
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CREATE THE CONDITIONS
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Passive
Pair them with change agent…Coach a change agent on how to show results...
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Derision
Give her/him the responsibility to communicate about the team progressCoach personally on the objectives and how this could be an opportunity for her/him
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Active
Give her/him the responsibility for risk analysis and project retrospectives*Offer her/him a way to express his discontent and propose mitigation strategies
*make her/him apply 6 thinking hats retrospective or pick another one from http://retrospectivewiki.org/index.php?title=6_Thinking_Hats_Retrospective
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Change agent
That’s who you start with…(S)He could be your Product Owner!
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LET’S START THE JOURNEY!
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There is always a way
It’s only a matter of state of mind.
Resistance is part of the game and provides the feedback that we need for the journey.
It’s our role to adapt to these signals.
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THANK YOUNick Barcet
Alexis Monville@nijaba@alexismonville
THANK YOU
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