designing talking devices by karen kaushansky of jawbone
DESCRIPTION
Designing Talking Devices delivered by Karen Kaushansky of Jawbone at Device Design Day 2011 hosted by Kicker Studio. Jawbone designs world-class wireless headsets and speakers/speakerphones built for the mobile lifestyle. Not only are these devices used to communicate and stream audio content, but they also deliver intelligent and timely audio experiences/notifications directly to the user. These devices talk to you, tell you who's calling, tell you how much battery you have left and when it's running low, and provide feedback as you're completing tasks. In this talk, Karen Kaushansky will share lessons learned from creating audio experiences for various Jawbone products and design guidelines that can be applied to any consumer device that offers feedback to its users.TRANSCRIPT
PERSONAL & SHARED
AUDIO LIFESTYLE
PERSONAL & COMMUNITY HEALTH
LIFESTYLE
CONNECTED & UPDATEABLE
SERVICES PLATFORM
DEVICES FOR THE MOBILE LIFESTYLE
Tells you when it’s on
JAWBONE AUDIO EXPERIENCE
…and lets you know what’s
happening
PERSONALIZATION
“A bombshell is
whispering in my ear,
just added a
VALENTONE to my ICON
from @jawbone and yes I’m blushing”
DESIGN IN CONTEXT
Where and how will device be used
Users bring their past experiences
and expectations to the device
and the interactions.
NOT ONLY ABOUT THE HERE AND NOW
How does it feel?
Is the intent to change behavior?
SOCIAL ACCEPTANCE AND PERCEPTION
Why do devices talk?
GIVE INSTRUCTIONS
OFFER INFORMATION
GIVE FEEDBACK
….AND MAGIC
THE POWER OF AUDIO
Email alert
SPEAK IT
It’s not just what you say
but how you say it
AUDIO PLAYBACK CONSIDERATIONS
• How many different prompts?
• Is audio dynamic?
• Memory requirements for audio storage
• Text-To-Speech vs pre-recorded audio
• Localization
CONCATENATED AUDIO
415-678-9872
BEYOND TALKING
Create a language with LEDs
or haptic feedback
