Cultural Points of View

elearning09

intro &overview

the project

the process

indigenousperspective

training &resources

whatworked

what welearned

nextsteps

the project blended delivery of cultural

awareness training

NSW State Emergency Service members

culturally sensitive environment & service

broaden the diversity of SES membership

serve a diverse community

community awareness of SES services

contextACE SES Diversity in Volunteering

Partnership Program

ACE Unit + Community colleges – adult and

community education sector

Human Services + Regional Commands –

State Emergency Services

roles and services

SES

a NSW emergency service

legislated role to assist communities during floods, storms, tsunami and other emergencies

roles and services

community colleges are the

not-for-profit,

community-based and -managed

providers of adult & community education

(ACE) including

vocational education & training (VET)

purpose of the ACE SES partnershipbroaden the diversity of

volunteers in SES10,000 volunteer members

over 230 local units

Communities not usually involved in volunteering in SES

rural & regional Aboriginal communities

culturally & linguistically diverse communities

Aims of the ACE SES DIV program

Participants joining SES Units

Community Awareness

Word of mouth throughout communities

Social networks

Community Resilience

Many communities

near water

knots at Bogabilla

training activities

accredited introduction to volunteering in SES + First Aid (C2 Public Safety)

attract & recruit potential volunteers,

create community awarenessCultural awareness training for members of local SES Units and Regions (accredited optional)

organisational development: retain new volunteers, provide service to diverse communities

Volunteer Induction + First Aid Training

RIVERINA CCWagga (1- Indigenous) Wagga (CA)Wagga (2 – CALD & Indigenous)ST GEORGE & SUTHERLAND CCSydney suburbs TBAGRAFTON CCGrafton (VIT & CA)CENTRAL WEST CCCowraIVIT)/Bathurst/Condobolin (IVIT) , Orange/Lake Cargelligo (IVIT)

 

ROBINSON CCW`entworth (VIT & CA)Wilcannia (VIT)Broken Hill (CA)TAREE CCPurfleetTareeKempseyACE NORTH COAST Cabbage Tree Island (VIT) Tabulum/Casino (VIT)Ballina (CA) NORTHERN INLAND CCBogabillaToomelahKIAMA CCNowra (IVIT + General Rescue +)DEEWR/HABITAT, Wollongong

cultural awareness training

RIVERINA CCWagga (1- Indigenous) Wagga (CA)Wagga (2 – CALD & Indigenous)ST GEORGE & SUTHERLAND CCSydney suburbs TBAGRAFTON CCGrafton (VIT & CA)TAMWORTH CCTamworthTENTERFIELD CCTenterfield

 

ROBINSON CCWentworth (VIT & CA)Wilcannia (VIT)Broken Hill (CA)TAREE CCPurfleetTareeKempseyACE NORTH COAST Cabbage Tree Island (VIT) Tabulum/Casino (VIT)Ballina (CA) NORTHERN INLAND CCBogabillaToomelah

cultural points of view pilot project

CULTURAL POINTS OF VIEW PILOTFramework Blended Learning Project

VOLUNTEER INDUCTION

CENTRAL WEST CC- Cowra (IVIT)/Bathurst/Condobolin (IVIT) - Orange/Lake Cargelligo (IVIT)

KIAMA CC- Nowra (IVIT + General Rescue +)- DEEWR/HABITAT, Wollongong

CALD pilot

CALD/INDIGENOUS INDUCTION TRAINING & CULTURAL AWARENESS TRAINING

RIVERINA CC:

Wagga (1- Indigenous) Wagga (CA)

Wagga (2 – CALD & Indigenous)

ST GEORGE & SUTHERLAND CC- Sydney suburbs TBA

How it all fits together

CULTURAL AWARENESS TRAININGCULTURAL AWARENESS TRAINING ONLYTAMWORTH CC – TamworthTENTERFIELD CC – TenterfieldHUNTER CC – NewcastleNEW ENGLAND - Armidale

INDIGENOUS VOLUNTEER INDUCTION TRAINING

CULTURALLY & LINGUISTICALLY DIVERSE (CALD) INDUCTION TRAININGINDUCTION TRAINING ONLYST GEORGE & SUTHERLAND CCSydney suburbs TBA

CULTURAL POINTS OF VIEWAFLF eLearning ProjectVOLUNTEER INDUCTION CULTURAL AWARENESSCULTURAL POINTS OF VIEWCENTRAL WEST CCCowra (IVIT) BathurstCondobolin (IVIT) OrangeLake Cargelligo (IVIT) KIAMA CC Nowra (IVIT + General Rescue +) DEEWR/HABITAT Wollongong

INDUCTION TRAINING ONLYTaree CCPurfleetTareeKempsey

CALD/INDIGENOUS INDUCTION TRAINING & CULTURAL AWARENESS TRAINING

RIVERINA CCWagga (1- Indigenous) Wagga (CA)Wagga (2 – CALD & Indigenous)

ACE North Coast Cabbage Tree Island (VIT) Tabulum/Casino (VIT)Ballina (CA)

Northern Inland CCtoomelah BogabillaRobinson CC

INDUCTION & CULTURAL AWARENESS TRAINING

Grafton CCGrafton (VIT & CA)Robinson CCWentworth (VIT & CA)Wilcannia (VIT)Broken Hill (CA)

DIV program outcomes so far14 colleges & 8 SES Regions participating

Over 100 participants in VIT

Around 200 participants in cultural awareness training

80–95% successful completion rates for Aboriginal participants

                                               

Murrumbidgee -Wagga graduates

more outcomes

Walter (Boggabilla Unit) delivering medicines, transporting flood effected people and rescuing animals

•People with skills and opportunities to •contribute to community •lives saved•more Aboriginal and CALD volunteers •community awareness about SES activities & community colleges

the need

200 out of 10,000….

effective, timely training across all SES

Regions

AFLF Innovations funding

pilot a blended delivery solution

for 4 SES groups

in 3 cultural awareness training projects

The project Cultural points of view

aims and objectives

SES members working effectively with Aboriginal communities

elearning embedded within the training and learning practices of ACE & SES

plus

an adaptable model and resources for blended delivery of cultural

awareness

for delivery in a range of workplaces/organisations

to promote working effectively with diversity: CALD communities

young peoplepeople with disabilities

SES organisational culture

Cultural points of viewa blended delivery solution

a strategy for making training more accessible to SES

members

where participation is limited by geography and time

available

a mix of face-to-face and online

(e-learning) methods

the aim

“..a mix of delivery strategies (including online learning) to enable ….learners, to achieve the desired learning outcomes of a training course or program”

• Francis Howes (2003)

the process

walk the talk8 virtual meetingsMoodle course

Jun-Seplearning about the SESlearning aboutaboriginal cultureevaluating resourcesidentifying appropriate activities

the tools

team communication

the platform

the tools

learner communication

the tools

framework resources

the tools

face to face component

online componentVideo

s

Discussion

Quiz

online component

Practical Tasks

Case Studies

online component

Generic Indigenous materialLocal contentDifficult interactionsTypical scenariosLegislation and policyFinal reflections

the storyboard

the site

Linda Burney. Aboriginal people have views on topics other than Aboriginal affairs.

Aunty May. Don’t try to learn about the Aboriginal perspective. Learn about the people by interacting with the people – take an inclusive approach – make it part of your life.

Eric Cook – Be persistent in your endeavours, value your identity and take pride in what you do

Question for learners – What are the key points each speaker is making?

Getting started with Aboriginal culture

Getting started with Aboriginal culture

Aboriginal people claim a spiritual connection through the Dreaming to:

• the land – their ‘country’• secret business• inter-continental migration

What is central to Aboriginal identity and culture?• Being good at sport and art.• The land and the sea.• Moiety or skin names

How many dialects were spoken in Australia before settlement?

• Between 200 and 300.• Between 300 and 400.• Between 600 and 700.

Getting started with aboriginal culture

Getting started with aboriginal culture

working with the communityworking with the community

legislation and SES policylegislation and SES policy

cultural awareness in practicecultural awareness in practice

an indigenous perspectiveCarl (SES)

training & resourcesChristine – Central West Community College

Rebecca – Kiama Community College

training & resources

resources1. Cultural Points of View Facilitator Guide

2. Cultural Points of View PowerPoint Presentation for Facilitators (f2f session, instruction on working online)

3. Cultural Points of View: the Online Learner site http://scc.moodle.com.au/course/view.php?id=18

4. Cultural Points of View: Assessment Tool (Facilitator Version)

5. Cultural Points of View: Assessment Tasks (Learner Version)

6. Cultural Points of View: Learner Guide to Working Online

what worked

Online meetings

Face to face meeting between cultural awareness trainers and e-learning people

Sensitivity to differences – between community college and SES cultures -organisation and training

Moodle

technology serving the learning needs

what did we learn f2f start up meeting for project team is essential,

a key to engagement and commitment Elders to cover a consistent range of

issues: project to provide guidelines reactions to uniforms, authority, gender,

language, sacred sights trainers need more time - recruit earlier recruit team of trainers each college designates project co-ordinator, early in project people only read first ½ of emails…. log participants online before they leave the f2f session be clear about deadlines connectivity problems – back up CD number & location of sites & participants–too ambitious for pilot KIS

Sustainability

Next

CPOV is preferred model for cultural awareness training in the SES

Updated version launch at ACE SES Joint Forum March 2010 – introduced to SES & ACE providers

Delivery for 13 SES locations in 2010

…. NextProposals:

develop pool of trainers within community colleges

to deliver

adapt for delivery in ACE Unit funded/ managed

projects

Proposals to adapt the program for training to work

with CALD communities, people with disabilities

Project team speakers:

Ann Brady Project Co-ordinator ann.brady2008@gmail.com Jenny Kapp, Technical and elearning advisor, resources

Helen Zwicker, Executive Officer, Kiama Community College co-trainer ( Wollongong)Rebecca Shelton, co-trainer ( Wollongong)

Margie Westmacott, Training Co-ordinator (Young), Central West Community CollegeChristine Keefe, Trainer (Orange and Bathurst)

Jean Botfield, Learning & Development Officer, North West Region, NSW SESCarl Ralph, Community Liaison Officer (Indigenous Communities) NSW SES carl.ralph@ses.nsw.gov.au

Kathryn Couttoupes, ACE Unit (NSW DET) DIV Program and CPOV Project Manager kathryn.couttoupes@det.nsw.edu.au

And the many faces of the SES - Thank you