cultural points of view
DESCRIPTION
A case studyTRANSCRIPT
Cultural Points of View
Cultural Points of View - CPOV... accredited cultural awareness training
blended delivery:online/interactive e-learning face-to-face workshops
enhanced capacity to work effectively with diverse communities
CPOV is part of ACE SES DIV PP
ACE SES Diversity in Volunteering Partnership Program
recruit and retain volunteers from communities that may not traditionally volunteer maximise community safety
CPOV 3 versions
Working with...
... Aboriginal communities
... people with a disability
... people from CALD communities
CPOV
Can be readily
customised for a range of workplaces, workers & volunteers
adapted for training to work with a wide range of communities
the paper
Background
describe & compare the 3 versions
- development processes - technologies- training, learning, implementation
strategies
lessons learned
ACE SES DIV PP - the partners
NSW State Emergency ServiceDept of Attorney General and Justicedisaster response agency
Adult & Community Education Unit (ACE)NSW Dept of Education & Communities state wide policy and funding
Community colleges
ACE SES DIV PP
Why CPOV?DIV 2008/09Volunteer Induction Training (VIT) • Aboriginal community engagement
• Public Safety II & First Aid
• pilots - need for cultural awareness training
CPOV 2009/10 National VET E-Learning Strategy
DIV 2010 = CPOV + VIT and First Aid
CPOV – design rationale
why e-learning?
capacity for flexible delivery
CPOV also piloted expansion of
- learning and training styles - attitudes to e-learning- skills in accessing and using online tools
CPOV - learning design rationale
CPOV - learning design rationale
why blended delivery?
CPOV – unit of competency
BSBDIV301A Work effectively with diversityunderstanding
- culture & diversity- workplace culture- bias, discrimination, policies & legislation
skills for - working effectively with diverse
communities & individual differences
Development of CPOV
four stage process:
consultation and communication strategy
training program development phase
pilot delivery
feedback and evaluation
Development of CPOV
8 virtual meetings
Moodle course
learning about the SES
learning aboutaboriginal culture
evaluating resources
identifying appropriate activities
the site
Linda Burney. Aboriginal people have views on topics other than Aboriginal affairs.
Aunty May. Don’t try to learn about the Aboriginal perspective. Learn about the people by interacting with the people – take an inclusive approach – make it part of your life.
Eric Cook – Be persistent in your endeavours, value your identity and take pride in what you do
Question for learners – What are the key points each speaker is making?
Getting started with Aboriginal cultureGetting started with Aboriginal culture
working with the communityworking with the community
legislation and SES policylegislation and SES policy
cultural awareness in practicecultural awareness in practice
CPOV - version 2
Working with people with a disability
Facilitator training
2 day program- 2 sessions about delivering cultural awareness training
- 2 sessions about the online resources
CPOV - version 2 Smaller team
face-to-face meeting
Developer was also the content expert
External expertise was brought in as needed
Consultation undertaken
Site adapted
Extensive testing
Facilitator training
CPOV - version 3
An even smaller team
Extensive literature review
External consultation undertaken
Extensive editing and formatting to ensure consistency across existing 2 versions
Version 3 adapted from version 2
Facilitator follow-up workshop to review and critique content in this version
Working with people from culturally and linguistically diverse backgrounds
Conclusions
Factors in successful delivery
small team
facilitator Training
mentoring & support
annual ACE SES Joint Forum
perception of benefits
Aboriginal liaison/outreach staff
assessment of literacy & computer skills
college director actively involved
Conclusions
Some limitationsavailability of funding
availability of trainers
capacity of colleges, ACE Unit & SES support staff
distances, remote locations
language, literacy, numeracy skill levels
computer literacy levels
Cultural Points of View
Cultural Points of View http://cca.moodle.com.au/ - click on Cultural Points of View- browse any of the 3 versions until 4 Dec 2011
Ann Brady - Leaning [email protected]
Kathryn Couttoupes - NSW ACE [email protected]