country panel presentation: international mobile …...country panel presentation: international...
TRANSCRIPT
© International Group Program
Country Panel Presentation: International Mobile Employees
2016 IGP Regional EMEA Seminar Windsor, May 24-26, 2016
Andrew Nicol, Head of Strategic Partnerships, AXA Global Protect
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This presentation was exclusively prepared for the attendees of the 2016 IGP Regional EMEA Seminar. None of the contents of this presentation may be copied or disclosed to any other party or used for any other purpose than the one mentioned above without IGP's prior written permission.
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Key Topics
Background Information
The case for Global Mobile Solutions &
Trends
Global Healthcare
Benefits
Global Protection
Benefits
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Increase in preventable
conditions
Health around the world is diverse…and changing
13 ‘super-aged’ societies by 2020
by 2020, it is anticipated there will be more than
50 billion connected devices globally, with
mobile being the primary internet device
for most individuals
Growth in health and fitness apps is 87% faster than
the entire mobile app industry
The top medical conditions requiring
treatment in developing countries are more likely to be treatable diseases
Chronic conditions are more likely to affect the lives of members in
developed countries
Medical advances
New ways to consume
information
New ways to monitor and
manage health and wellbeing
AXA – International Mobile Employees
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Global mobility is increasing…and changing
Many companies will send employees overseas more frequently, often for short periods, on project-based assignments or to take part in training. Economist Intelligence Unit – Global Firms in 2020
There will be movement of managers not only from headquarters to local markets, but the other way around, and between different local markets as well. Economist Intelligence Unit – Global Firms in 2020
Global mobility is becoming more prevalent
47% have been an expat on multiple occasions
The traditional flow of talent from west to east will be reversed 2020+
What does the future hold for global businesses? Global organisations will develop more assignment locations
Average number of host locations
13 22 33
Today 2020+ 2020+ 1990s
AXA – International Mobile Employees
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International Mobility – A complex environment Landscape of international Mobility situations
Cat
egor
ies
Multinational Corporate Client
Impa
ct o
n so
cial
se
curi
ty
Home plan
No home OR
No host (or insufficient) Home plan
No home OR
No host (or insufficient
Home plan
No home OR
No host (or insufficient
GAP NO GAP NO GAP GAP NO GAP GAP
Traditional Expat 1-5 years
Long Term Expat 5 years
Third Country Nationals (TCN’s)
Localized employees
AXA – International Mobile Employees
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Regional Entities
AXA Global Protect as part of the AXA Group
AXA Group
Health Property and Casualty
Life and Savings
AXA MedLa AXA Asia AXA UK AXA France AXA NORCEE
Business Boards
AXA – International Mobile Employees
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Health and Protection – Health Protection cover designed to meet the needs of forward thinking global businesses in today’s increasingly competitive talent market
Protection Travel insurance
Wellbeing and Assistance
Global health
insurance
Portable global health insurance plans
Global mental health services Local wellbeing programmes
Global Life benefits Disability benefits Critical illness cover Income protection Pension
Global corporate travel plans
Delivering Health protection for ambitious global organisations
Protection Travel
AXA – International Mobile Employees
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Key Topics
Background Information
Global services that protect their people
locally
Global Healthcare
Benefits
Global Protection
Benefits
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Meeting the health insurance needs of an organisation's entire workforce
EMPLOYEE PROFILE WHAT DO THEY NEED?
SILVER Middle management
• Regional and/or home country cover • Enhanced cover • Restricted treatment networks
BRONZE White collar non-managers
• Local and/or home country cover • Enhanced cover • Restricted treatment networks • Co-pays
BASIC Manual workers
• Basic local cover • Restricted treatment networks • Co-pay options
GOLD Globally mobile employees/ Senior management
• International cover • Portability and continuity options • Premium coverage • Unrestricted treatment network • International healthcare navigation
AXA – International Mobile Employees
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Organisations need global services that protect their people locally
Against this complex and ever changing global healthcare landscape, there are many challenges for expanding organisations to overcome
Consistency of care and service
Access to premium care and support on a global scale One to one support
Complexity of global healthcare regulations
Ensuring cover is truly compliant Differing regulations market, by market New and ever changing regulations to keep abreast of
Attracting the best talent
Competitive benefits package – often bespoke Continuity of cover Protection for the family
Cost containment without compromise
Consistent service experience, globally Access to quality care and facilities Reassurance that claims are paid directly
AXA – International Mobile Employees
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Global treatment
provider network
Global assistance services
Global servicing platform
Delivering the Global Protect Health Plans
AXA – International Mobile Employees
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Procurement strength
Established. Trusted.
Globally recognised, leading brand
Achieving a careful balance between cost with care
Global scale Appropriate
treatment and care Active claims management
Second medical opinions Treatment reviews One to one case management from diagnosis to recovery
Fraud management Case reviews Reasonable and customary Training Applying your terms
AXA – International Mobile Employees
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Key Topics
Background Information
Covering all the specific needs
depending on the personal
situation of the expats
Global Healthcare
Benefits
Global Protection
Benefits
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A solution for companies with international exposure sending expats abroad :
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… covering all the specific needs depending on the personal situation of the expats
AXA – International Mobile Employees
YOUNG ADULT 20 / 35
COUPLE 30 / 45
FAMILY 35 / 50
SENIOR 50 / 65
Accidental temporary loss of autonomy
Loss of income linked to an accident
Beeing protected in case of accident with
High standard services and ensure the same
level of incomes during that time
Accidental temporary or permanent loss of
autonomy
Loss of income
Beeing protected in case of accident and
secure the standard of living, ongoing project,
loan…
temporary or permanent loss of autonomy in case
of accident or illness
Loss of income
Beeing able to protect my family whetever are the life challenges we
are going through (Services, maintain the standard of living, keep
supporting the on going family projects, children, education…)
temporary or permanent loss of autonomy in case
of accident or illness
Loss of income
Beeing protected in case of accident or
illness and ensure the right support to my relatives if they need
me
MA
IN
RIS
K
IMPA
CT
O
BJEC
TIV
ES O
F T
HEI
R
INT
ERN
AT
ION
AL
PRO
TEC
TIO
N C
OV
ER
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A solution designed for companies with international exposure sending expats abroad :
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The protection offer developed to meet the corporate clients expectations…
AXA – International Mobile Employees
Travel insurance Centralised worldwide
expertise for their expats
Personalised service
1 dedicated account manager Higher free cover limit for their employees to limit medical selection Simple and high quality reporting Clear and fully digital processes (E beneficiary, Secure email DMS)
Combined offer The best in class service provider to protect their employees and families Help to manage a global expat plans (Understandable reports)
Benefits summary easy to understand Clear terms and conditions A simple handbook to give our insureds all details about their protection product
Fully integrated solution
EASY TO UNDERSTAND OFFER
CUSTOMER CENTRICITY
AXA : # 1 insurance brand
HR cost & time saving
The HR team can be focused on added value tasks (with the simplification of the HR activity / digital tools) A common onboarding process available : combined offer) 1 aligned health and protection, plan for all employees
A tailor made offer Select the level of the benefits depending on the company’s needs
Flexibility
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LIFE INSURANCE DISABILITY AND
INCOME PROTECTION
BENEFIT UPGRADES
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MATERNITY ALLOWANCE
FUNERAL EXPENSES
SECURITY EVAC/REPAT
EAP
BACK TO WORK
Daily allowance for maternity leave
Cover in case of death of employee
ADDITIONAL SERVICE
OFFERINGS
Protection for your employees’ (“insured member”) family in case of death.
Lump sum payable in case of death due to illness or accident
Benefits in case of accidental death
Lump sum benefit in case of spouse’s death simultaneously or within the next 12 months of the employee’s death
Surviving spouse’s annuity*
Educational allowance for dependent children*
Protection against your employees’ loss of income due to a short to long term disability.
Benefits paid if employee must stop working temporarily or permanently due to illness or accident.
For short term disability leave: Salary loss compensation is paid for a period of time specified by HR. Waiting period applies.
For long-term disability*: Employee receives annuities
Lump sum payable in case of total and permanent disability*
Waiver of Premium
STEP 1 SELECT CORE COVER STEP 2 STEP 3 STEP 4
OPTIONAL BENEFITS
OPTIONAL BENEFITS
REPAT OF MORTAL REMAINS
ONLINE SECURITY ALERTS
FOR PROTECTION ONLY SALES
TRAVEL COVER
AXA – International Mobile Employees
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TM Protection Product Features for the combined offer & Pure ¨Protection
(AXA FR: first insurer for Protection / AXA PPPI : First insurer for Health)
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Thank you for your attention! Key Topics We Discussed:
Background Information
Covering all the specific needs
depending on the personal
situation of the expats
Global Healthcare
Benefits
Global Protection
Benefits
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The case for Global Mobile Solutions &
Trends
Global services that protect their people
locally
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Please remember to complete this panel’s
survey
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www.axapppinternational.com
Contact Info
Andrew Nicol Head of Strategic Partnerships
+44(0)7974 832596 [email protected]
AXA Global Protect