contributing towards organisational agility digital ... · contrived experience direct purposeful...
TRANSCRIPT
ACHIEVING ORGANISATIONAL AGILITY
Process VisualisationContributing towards
Organisational Agilityas part of
Digital Transformation
Dina Jacobs (PhD)
CEO triVector
People
Process
Technology
”Reality is merely an
illusion, albeit a very
persistent one.
Albert Einstein
9 Realities
Understand
• Disruptive Technology
• Singularity
• Longevity
• Customer Experience
Explore
• Serious Gaming
• Rapid Experience Driven Analysis
• Process Mining
• Mixed Realities
Ideate
• Possible Selve
Disruptive Technology# 1
What is exponential growth?
Billion meters =
Singularity# 2
Singularity# 2
LongevityThe gift of a long life
# 2# 3
Longevity
Productive assets
Vitality assets
Tangible assets
# 3
KnowledgeReputation
Peers
Health Friendships
Balanced Living
House
Money
18 70Age
Longevity
ReputationKnowledge
PeersProductive
assetsProductive
assets
Vitality assets
Vitality assets
Transformational assets
Tangible assets
Tangible assets House
Money
Diverse Networks
Self Knowledge
Balanced Living
HealthFriendships
# 3
KnowledgeReputation
Peers
Health Friendships
Balanced Living
House
Money
1818
7045
Age Age
LongevityThe Multi-stage Life
www.100yearlife.com
# 3
12
Customer Experience# 4
13
Customer Experience# 4
Verbal
Visual Symbols
Radio Recordings / Still Picture
Motion Pictures
Exhibits
Field Trips
Demonstrations
Dramatic Participation
Contrived Experience
Direct Purposeful Experience 14
Customer Experience# 4
15
Customer Experience# 4
Textual
Description
A red plane figure
with four
equal straight sides
and four right
angles
16
Customer Experience# 4
Textual
Description
A red plane figure
with four
equal straight sides
and four right
angles
Why
17
The brain can
see images
that last for
just 13
milliseconds
We can get the
sense of a
visual scene in
less than 1/10
of a second
Our eyes can
register 36,000
visual
messages per
hour
90% of
information
transmitted to
the brain is
visual
Visuals are
processed
60,000X faster
in the brain
than text
Customer Experience# 4
According to the Visual Teaching Alliancehttp://visualteachingalliance.com
Is a picture worth a thousand
words?
Customer Experience# 4
Customer Experience# 4
Customer Experience# 4
Understand
• Disruptive Technology
• Singularity
• Longevity
• Customer Experience
Explore
• Serious Gaming
• Rapid Experience Driven Analysis
• Process Mining
• Mixed Realities
Ideate
• Possible Selve
The Boring
Specificat
ions and
Procedures
1. Receive Order2. Make Order
3. Deliver Order4. Receive Order 6. Receive Payment
1
2
3
5. Bill Customer
4 5
6
Serious Gaming# 5
Rapid Experience Driven
Analysis# 6
Rapid Experience Driven
Analysis# 6
Rapid Experience Driven
Analysis# 6
00:00,0
07:12,0
14:24,0
21:36,0
28:48,0
36:00,0
43:12,0
Orderfullfillment
Leaveapplication
Vehiclemanagement
Orderfullfillment
Leaveapplication
Vehiclemanagement
Phethile Mashadi
Longest times
login designTemplate createWorkflow createApp createTable finalChecks
Process Mining# 7
Existingmodel Different behavior
in reality
Instrumented devices
Database Usagemodel
Process Mining# 7
Process Mining# 7
Augmented Reality# 8
Understand
• Disruptive Technology
• Singularity
• Longevity
• Customer Experience
Explore
• Serious Gaming
• Rapid Experience Driven Analysis
• Process Mining
• Mixed Realities
Ideate
• Possible Selve
Possible Selve# 9
Moravec’s Paradox: It is comparatively easy to make computers exhibit adult-level performance on intelligence tests or playing checkers, and difficult or impossible to give them the skills of a one-year-old when it comes to perception and mobility
Polyani’s Paradox: We know more than we can tell
Possible Selve# 9
If you are not ready for everything, you are not ready for anything - Paul Auster
“Betwixt and between” is an uncomfortable place where past identity is beginning to disappear, but a new one has not yet been established – where the security of the past is left, but the success of the future remains unknown.
People do not think their way into change - they act their way into change – Ibarra
Possible Selve
interpersonal interactions
innovation
# 9
Possible SelveThe Multi-stage Life# 9
Dina Jacobs (PhD)CEO
Phone : +27 861 TRIVEC (874 832)Fax : +27 86 133 2276Mobile : +27 83 268 2383E-mail : [email protected]: www.trivector.co.za