contributing towards organisational agility digital transformation …saimas.org.za › images ›...
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ACHIEVING ORGANISATIONAL AGILITY
Process VisualisationContributing towards
Organisational Agilityas part of
Digital Transformation
Dina Jacobs (PhD)
CEO triVector
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People
Process
Technology
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”Reality is merely an
illusion, albeit a very
persistent one.
Albert Einstein
9 Realities
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Understand
• Disruptive Technology
• Singularity
• Longevity
• Customer Experience
Explore
• Serious Gaming
• Rapid Experience Driven Analysis
• Process Mining
• Mixed Realities
Ideate
• Possible Selve
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Disruptive Technology# 1
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What is exponential growth?
Billion meters =
Singularity# 2
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Singularity# 2
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LongevityThe gift of a long life
# 2# 3
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Longevity
Productive assets
Vitality assets
Tangible assets
# 3
KnowledgeReputation
Peers
Health Friendships
Balanced Living
House
Money
18 70Age
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Longevity
ReputationKnowledge
PeersProductive
assetsProductive
assets
Vitality assets
Vitality assets
Transformational assets
Tangible assets
Tangible assets House
Money
Diverse Networks
Self Knowledge
Balanced Living
HealthFriendships
# 3
KnowledgeReputation
Peers
Health Friendships
Balanced Living
House
Money
1818
7045
Age Age
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LongevityThe Multi-stage Life
www.100yearlife.com
# 3
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12
Customer Experience# 4
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13
Customer Experience# 4
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Verbal
Visual Symbols
Radio Recordings / Still Picture
Motion Pictures
Exhibits
Field Trips
Demonstrations
Dramatic Participation
Contrived Experience
Direct Purposeful Experience 14
Customer Experience# 4
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15
Customer Experience# 4
Textual
Description
A red plane figure
with four
equal straight sides
and four right
angles
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16
Customer Experience# 4
Textual
Description
A red plane figure
with four
equal straight sides
and four right
angles
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Why
17
The brain can
see images
that last for
just 13
milliseconds
We can get the
sense of a
visual scene in
less than 1/10
of a second
Our eyes can
register 36,000
visual
messages per
hour
90% of
information
transmitted to
the brain is
visual
Visuals are
processed
60,000X faster
in the brain
than text
Customer Experience# 4
According to the Visual Teaching Alliancehttp://visualteachingalliance.com
Is a picture worth a thousand
words?
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Customer Experience# 4
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Customer Experience# 4
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Customer Experience# 4
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Understand
• Disruptive Technology
• Singularity
• Longevity
• Customer Experience
Explore
• Serious Gaming
• Rapid Experience Driven Analysis
• Process Mining
• Mixed Realities
Ideate
• Possible Selve
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The Boring
Specificat
ions and
Procedures
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1. Receive Order2. Make Order
3. Deliver Order4. Receive Order 6. Receive Payment
1
2
3
5. Bill Customer
4 5
6
Serious Gaming# 5
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Rapid Experience Driven
Analysis# 6
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Rapid Experience Driven
Analysis# 6
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Rapid Experience Driven
Analysis# 6
00:00,0
07:12,0
14:24,0
21:36,0
28:48,0
36:00,0
43:12,0
Orderfullfillment
Leaveapplication
Vehiclemanagement
Orderfullfillment
Leaveapplication
Vehiclemanagement
Phethile Mashadi
Longest times
login designTemplate createWorkflow createApp createTable finalChecks
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Process Mining# 7
Existingmodel Different behavior
in reality
Instrumented devices
Database Usagemodel
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Process Mining# 7
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Process Mining# 7
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Augmented Reality# 8
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Understand
• Disruptive Technology
• Singularity
• Longevity
• Customer Experience
Explore
• Serious Gaming
• Rapid Experience Driven Analysis
• Process Mining
• Mixed Realities
Ideate
• Possible Selve
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Possible Selve# 9
Moravec’s Paradox: It is comparatively easy to make computers exhibit adult-level performance on intelligence tests or playing checkers, and difficult or impossible to give them the skills of a one-year-old when it comes to perception and mobility
Polyani’s Paradox: We know more than we can tell
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Possible Selve# 9
If you are not ready for everything, you are not ready for anything - Paul Auster
“Betwixt and between” is an uncomfortable place where past identity is beginning to disappear, but a new one has not yet been established – where the security of the past is left, but the success of the future remains unknown.
People do not think their way into change - they act their way into change – Ibarra
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Possible Selve
interpersonal interactions
innovation
# 9
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Possible SelveThe Multi-stage Life# 9
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Dina Jacobs (PhD)CEO
Phone : +27 861 TRIVEC (874 832)Fax : +27 86 133 2276Mobile : +27 83 268 2383E-mail : [email protected]: www.trivector.co.za