Construction Quality Management Plan

By: JAYSON M. NARITO REE, RMPStudent No.: 2014-11475-MN-O

2nd Sem S.Y. 2014-2015Polytechnic University of the Philippines (Open University)

for construction projects, quality controlmeans making sure things are done accordingto the plans, specifications, and permitrequirements.

Quality Control in Construction

a collection of business processes focused on achieving quality policy and quality objectives to meet customer requirements. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management.

a subset of project management that includes the processes required to ensure that the project will satisfy the needs for which it was undertaken.” It consists of quality planning, quality assurance, and quality control.

Quality Management System

the purpose of Quality Management Plan is to ensure that the project will satisfy the needs for which it was undertaken. It is includes “all activities of the overall management function that determine the quality policy, quality standards, and responsibilities and implements them by means such as quality planning, quality control, quality assurance and quality improvement.”

Quality Management Plan Purpose

The Project quality management activities are planned.

The Project defines measurable quality standards and their priorities for the project.

The Project progress in achieving the quality standards is quantified and managed.

Quality Management Plan Goals

Process

Identifying and/or verifying quality standards that are relevant to the project and determining how to satisfy them. It will involve review of organizational policy, the complexity and uniqueness of the project, and quality templates to identify quality standards and measurements that are relevant to the project, and if not incorporated will result in low quality results creating significant risk to the project. Also it involves determining how to satisfy each quality standard via the project schedule, resourcing and internal procedures.

Quality Planning

Monitoring specific project results and deliverables to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.

Quality Control

Assessment – review of key project documentation (i.e., business requirements, technical documentation, management plans, budgets and project reports) and interviews with key business and technical staff.

Peer Review – a methodical examination of work products by the producer’s peers to identify defects and other needed changes. Examples of Peer Review methods include inspections, structured walkthroughs, and active reviews.

Software Testing - verification that the products of each software life-cycle phase satisfy the standards, practices, and requirements for correctness, completeness, consistency, and accuracy.

QC Compositions

Periodic executive review and evaluation of the overall project performance to provide confidence that the project will satisfy the relevant quality standards.

It includes evaluating, identifying, and recommending adjustments to the activities or tasks (and associated resources) that must be performed in the project to provide confidence that the project will satisfy the relevant quality standards.

Quality Assurance

Contract for a third party contractor – it will oversight to work with the project to further develop the Quality Management Plan and determine the appropriate quality assurance activities and activity estimates, and conduct the quality assurance. The standard Quality Management Statement of Work and other associated materials will be used to define the specific contract expectations.

Options for Quality Assurance

Implement Quality Management, based on the complexity and need of the project as part of the overall work of the project as described in this document. This will include a combination of responsibilities by the project team and others to ensure quality in the process and products.

Options for Quality Assurance

This includes the selection of applicable process and product quality standards for the project. The Contractor/Project Developer or Owner’s Quality Standards was used and modified as follows to identify the specific quality standards for the project:

1. Identified only those process and product quality standards, risk cues or measurements appropriate for the project based on the project’s current business and technical complexity assessment.

2. Added additional quality standards based on this type of project, current phase of the project, or expert opinion where the absence of these quality standard would present high risk to the project.

Operational Quality Standards

3. Eliminated unnecessary quality standards based on the project’s business and technical complexity assessment or current phase of the project. However, the following process and quality standards were not eliminated:

Operational Quality Standards

Process Quality Standards Definition of the project, development

schedule, delivery commitment, cost controls, budget and resource size, project management approach

Political influences, organizational stability Leadership, project management authority,

executive involvement Team productivity, team member

availability, user involvement

Operational Quality Standards

Product Quality Standards An appropriate, useful, and maintainable set of

requirements An appropriate, useful, and maintainable set of

engineering and design specifications Appropriate, useful, and maintainable code, utility,

object, etc., in construction Appropriate, useful, and maintainable test planning,

test execution, and test corrective actions The product or application is fit for use Appropriate, thorough and maintainable

implementation

Operational Quality Standards

is a tool to ensure that the quality standards are being met on the project.

It includes: indicating the schedule for review, who is

responsible to perform the task and who is responsible to review

indicating if there is a specific review procedure to follow, i.e. a procedure for schedule analysis, code walk-through, peer review, interviews, lessons learned, test methodology

Quality Control Checklist

It includes: to verify and record that a set of required inspections have

been performed to indicate that the minimum quality standard has or has not

been met record the measurements identify the expected risk cue or measurement indicate the expected acceptability or tolerance indicate the rank of only the quality standards where risk was

found unacceptable indicate change in risk rank since previous review indicate a reference to which will describe what was reviewed,

who was interviewed, and the information or reasoning that this quality standard causes risk

Quality Control Checklist

The assigned QC will review project activities, interview, and inspect specified work product deliverables throughout the life of the project to verify compliance and provide the project manager, project team and other management with visibility as to whether the project is adhering to its established plans, process and product quality standards, and associated quality work tasks.

QC Task

Here’s some task that conduct by assigned QC: Reviews (Documents, Witness Testing, Etc.) Change Requests and Tracking (if the QC

has doubt of implementing quality standards on site).

QC Task

The Quality Auditor will provide overall quality consultation, periodically examine Quality Control Reviews results, checklists, change requests and tracking, and summarize the results for executive review and oversight throughout the life of the project.

QA Task

The Quality Auditor will periodically create and deliver the QA Status and Improvement Report which at a minimum shall contain the following:

1. Overall risk rank for the project2. Executive Summary paragraph of the entire

report. It should contain information such as; A brief description the primary achievement in the last period. A brief description of the highest ranked primary (if any) quality risks covered in the following detail of the report. A brief description of the impact or consequence of the risk if left unresolved.

QA Status and Improvement Report

3. Summary of the Current Progress Points followed by major milestones.

4. Brief project effectiveness statements on all the high level categories:

where no risks were identified should simply be indicated in one line, for example, Decision Drivers – no risks currently identified, or not evaluated at this time.

which contained a significant risk should briefly describe the risk, describe the factors used to determine the risk, describe the potential impact, indicate the risk severity rating, and provide a recommended resolution strategy.

QA Status and Improvement Report

which contained a significant risk should briefly describe the risk, describe the factors used to determine the risk, describe the potential impact, indicate the risk severity rating, and provide a recommended resolution strategy.

Categories: Business Mission and Goals Decision Drivers Project Management Project Parameters Project Team Organization Management Customer/User Product Content Deployment Development Process Development Environment Technology Maintenance

QA Status and Improvement Report

5. Risks Resolved Since Last Period. Provide the previous risk rank, and brief status or the actions taken on risks and results.

QA Status and Improvement Report

to oversee and coordinate the planning, implementation, and supervision of the project quality control plan. This includes working with employees as well as outside agencies or consultants involved in inspections and testing.

are responsible for ensuring that all quality control tasks are carried out, documenting the construction process and inspecting each stage of construction. It must also work directly with other managers to ensure that all projects meet the minimum standards of quality set forth by the company. They must balance quality control standards, productivity and scheduling demands. 

Responsible to raise a recommendation to HRD for a penalty due to the personnel or construction project in-charge is not implement the quality standards (ex. Poor workmanship, unquestionable test records, etc.)

Quality Manager

is designed to ensure the success of quality programme at project level.

Types:• Individual PQP - is normally prepared by the

Project Manager and the Site Quality Co-ordinator.

Project Quality Plan (PQP)

• Integrated PQP – prepared by Managers including other departments (designers, purchasing, marketing, legal, etc.)

Project Quality Plan (PQP)

Thank You!

Design-Built; Quality Management Plan Outline from Washington State Department of Transportation (May, 2008). Retrieved: December 10, 2014. Website: http://www.wsdot.wa.gov/NR/rdonlyres/27A54B86-9825-4E81-9DEE-138823B4ED86/56842/QMPOutline0504091.pdf

Create Quality Management Plan from Construction Management Guide (June, 2010). Retrieved: December 10, 2014. Website: http://www.cmguide.org/archives/1316

Project Quality Management Plan from Department of Human Services, State of Oregon. Retrieved: December 10, 2014. Website: http://www.slideshare.net/Samuel90/quality-management-plan-121505?qid=b5c63057-2486-4356-9491-fff3c716252d&v=qf1&b=&from_search=14

Quality Management Plan by S. Suryanarayanan (November, 2008). Retrieved: December 10, 2014. Website: http://www.slideshare.net/Samuel90/quality-management-plan-qmp?qid=b5c63057-2486-4356-9491-fff3c716252d&v=qf1&b=&from_search=16

Quality Management System in Construction by A. Mohammed (1999). Retrieved: December 10, 2014. Website: http://www.slideshare.net/Samuel90/quality-management-system-in-construction

References