community ambassadors community corner · pdf filetelus community ambassadors are passionate...

Welcoming our three newest Ambassador clubsTELUS Community Ambassadors are passionate about giving back and they provide a vital connection

to the communities where we live, work and serve. Expanding our national footprint with clubs from

Victoria to Atlantic Canada, our Ambassadors are now 3,000 members strong. And, we are pleased

that with the launch of three new clubs this year, our ability to make a difference in communities across

Canada will be even greater.

Atlantic CanadaFormed in March, the Atlantic Canada Ambassadors Club is focused on building a strong foundation

by assembling its volunteer base and generating excitement around generating excitement around our

give where we live philosophy. Our new Ambassadors are eager to make meaningful connections with

local organizations and help those in need. Club Executive: Jaye Lisson, president; Melanie Collins,

vice-president; Julie Senior, treasurer; Kelli Giannou and Jacqui Dupont, fundraising coordinator; Natalie

Young, communications; Miranda Ahern, volunteer coordinator; and Michelle Madley, secretary.

Southern AlbertaThe newly formed Southern Alberta Community Ambassadors

Club celebrated its March launch in Medicine Hat with an open

house, where 14 new members were recruited. With a variety of

meaningful volunteer and fundraising activities already completed,

the club anticipates a successful first year of giving back. Club

Executive: Sandy Hart, president; Rick Brown, vice-president;

Kim Piea, secretary/treasurer; Kathy Kopperud, communications;

Brenda Ramsdale, fundraising coordinator; Ingrid Koch, volunteer

coordinator; and Tyler Ulmer, social coordinator.

Québec City Launched in January, our Québec City Community

Ambassadors’ first year as an official club is off to a great

start, with 44 members and a variety of successful activities

and initiatives already completed. The club has several more

exciting activities arranged for the fall and plans are in place to

increase community outreach and recruitment. Club Executive:

Jo-Ann Bourque, president; Yohan Gasse, vice-president;

Brigitte Giguère, secretary; Émilie Champagne, treasurer;

Martine Perreault, communications; Joan Morin, fundraising

coordinator; Serge Gingras, volunteer coordinator; and

Sébastien Vachon, social coordinator.

If you’d like to join one of our newest TELUS Community

Ambassadors Clubs, or one of our other 23 other clubs across

Canada, please email [email protected].

community cornerI s s u e t w e n t y - f o u r — A u t u m n 2 0 1 3

T H E N E W S L E T T E R F O R T E L U S R E T I R E E S A N D T E A M M E M B E R S

community ambassadors

TELUS Day of Giving 2013 a resounding success

On Saturday, May 25, 2013, we came

together to make our biggest impact

ever through TELUS Day of Giving. Our

eighth annual national day of service had

more active participation than ever before,

with more than 14,000 team members,

retirees, Community Ambassadors and

their families and friends working side by

side across Canada on more than 500

projects. Once again, the TELUS family

made a meaningful difference for great

organizations in our communities.

Here’s how we helped:

■■ 5,309 bags of waste collected

■■ 31,891 meals prepared or served

■■ 213,945 pounds of food sorted at

food banks

■■ 9,171 trees and plants planted

■■ 10,500 Kits for Kids assembled

■■ 1,625 Comfort Kits created for the

homeless and displaced

■■ 230,463 breast cancer ribbons tied

■■ 70.5 cans of paint used

Atlantic Canada Community Ambassadors cleaned up local parks and beaches as part of TELUS Day of Giving.

Québec City Community Ambassadors Executive. From left to right: Joan Morin, Émilie Champagne, Sébastien Vachon, Brigitte Giguère, Serge Gingras, Jo‑Ann Bourque, Yohan Gasse and Martine Perreault.

Southern Alberta Community Ambassadors Executive. From left to right: Brenda Ramsdale, Kathy Kopperud, Ingrid Koch, Sandy Hart, Rick Brown, Corinne Dickie and Fred Weinheimer. (Missing from photo: Tyler Ulmer)

TELUS in our communities p2

TELUS talk p3

Club updates p4–13

Lotteries p14

In memoriam p14

Calendar of events p15

Key contacts p15

Features

Community Corner – TELUS Community Ambassadors

TELUS in our communities

Recognizing your efforts to give back:

Dollars for Doers and Team TELUS Charitable Giving

Our Dollars for Doers and Team TELUS

Charitable Giving programs underpin our give

where we live philosophy. And, TELUS is proud

to support your efforts to help make a positive

difference in your community.

Dollars for DoersPlease remember to track your volunteer hours

and let TELUS reward you and your favourite

charity for the good you do in your community

through our Dollars for Doers program.

Once you record 50 volunteer hours in a year,

TELUS will donate $200 to the eligible Canadian

registered charity or local non-profit sports

organization of your choice. As a retiree, if you

record more than 200 hours, TELUS will donate

$400 to your charity.

To register your hours, log into the Team

TELUS Cares registration website at

telus. com/ community/register, choose Dollars

for Doers and input your volunteer hours.

Please record your total 2013 volunteer hours

and claim your grant by December 31, at

midnight (eastern). This is a firm deadline and

on January 1, 2013, your volunteer hours will

automatically be reset to zero.

If you require a paper copy of the Dollars for Doers

form please email teamteluscares@ telus. com

or call 1-855-697-8183. Please note, the deadline

for submitting paper forms for Dollars for Doers is

November 15.

Congratulations to the 80 per cent of retirees who

successfully entered their Dollars for Doers hours

online in 2012.

Team TELUS Charitable GivingThrough our Team TELUS Charitable Giving

program, TELUS matches team member and

retiree monetary donations to eligible Canadian

charities, up to a maximum of $2,500 per year

per individual. Even the smallest pledge makes a

difference for your favourite charities.

To make your donation for 2013, please register

at telus.com/community/register. Deadline:

October 25.

If you need help registering your Dollars for Doers

hours or Team TELUS Charitable Giving donation

online, please contact teamteluscares@ telus. com

or call 1-855-697-8183.

Team TELUS Charitable Giving forms have been

mailed to you. If you did not receive them, or need

a new copy, please email teamteluscares@ telus.

com or call 1-855-697-8183.

Supporting our communities:

Lending a hand for Alberta flood reliefOn June 20, heavy rain drenched southern

Alberta resulting in severe flooding in

many areas in and around Calgary. More

than 100,000 Albertans, including TELUS

customers and team members were

evacuated from their homes.

Committed to our give where we live

philosophy, many members of our TELUS

team stepped up to support relief efforts for

one of Canada’s worst natural disasters.

The Customer Solutions Delivery team

worked around the clock across southern

Alberta to maintain service for our customers,

equipment and buildings.

Always quick to lend a hand, our TELUS

Community Ambassadors mobilized to

assemble and distribute 1,200 Comfort Kits

to families staying in community centres as a

result of flooding or evacuation orders.

Here are some of the many other things our

TELUS family did to help our neighbours in

the flood ravaged regions:

■■ Provided blankets and mobile phone

chargers in Calgary, Okotoks, High River

and Medicine Hat;

■■ Facilitated a text-to-donate campaign for

the Canadian Red Cross;

■■ Teamed up with the Calgary Food

Bank to launch the TELUS Calgary

Food Drive for Flood Relief, an in-store

food collection campaign to help stock

empty shelves;

■■ Enabled team members looking for ways

to contribute to flood relief efforts to use

their Bravo points for contribution;

■■ Encouraged team members across

the country to donate blood during

this increased time of need in

southern Alberta;

■■ Provided counselling support to team

members affected by the floods;

■■ Offered free phone calls through TELUS

payphones in affected areas; and

■■ Ensured customers in affected areas

were not charged for local and long

distance calling or text messaging

beyond their regular plans for the

duration of the emergency.

In addition to our immediate response, our

CEO, Darren Entwistle, announced our

funding of a series of important Alberta flood

recovery projects that will have a lasting and

meaningful impact for those hit hardest by

the flooding. These projects include:

■■ Providing camping gear for the

High River Scouts, so more than 50

youth, who lost their equipment in

the flood, could attend the Canadian

Scout Jamboree this year in

Sylvan Lake, Alberta;

■■ Ensuring the Bridgeland Crisis Nursery

was able to open their doors to families

requiring childcare while coping with the

aftermath of the devastating flood; and

■■ Helping Inn from the Cold provide

temporary housing, food and clothing for

families displaced from their homes.

As part of our company’s contribution,

TELUS also provided a further $250,000

to local flood recovery efforts through

our TELUS Calgary Community Board

and TELUS Community Action Teams in

Alberta, bringing our total contribution in the

immediate aftermath to $2 million.

Thank you to our many team members and

retirees who exemplified spirited teamwork

and responded so quickly to support our

fellow team members, our customers and our

communities throughout southern Alberta.

We embrace change and initiate opportunity

TELUS Community Ambassadors – Community Corner

TELUS talk

Celebrating excellence:

Six more TELUS Community Ambassadors become Legends

The TELUS Legend Award recognizes inspiring

current and former team members, with 20

or more years of service, who have played an

integral role in building our TELUS legacy. The

award is a celebration of a lifetime of contribution

and the highest recognition possible at TELUS.

Considering their dedication to our communities,

it isn’t a surprise that so many TELUS Legends

are also Community Ambassadors.

During the first half of 2013, six more Community

Ambassadors were added to the prestigious list

of TELUS Legends:

■■ Donna Abram, Fraser Valley

■■ Pat Bauer, Kamloops

■■ Butch Foster, Edmonton

■■ Ingrid Koch, Southern Alberta

■■ Dona Miller, Okanagan

■■ John Vandenborn, Edmonton

“TELUS Legends are highly regarded for their

contributions to building our company’s legacy

and shaping our growth strategy and brand

promise — the future is friendly — for the benefit

of our customers, communities, team members

and shareholders,” says TELUS CEO Darren

Entwistle.

In recognition of their contributions, each of these

deserving Community Ambassadors will receive:

■■ A congratulatory letter and gift for themselves

and their family

■■ A framed certificate, a professional

photo memento and an exclusive

commemorative coin

■■ A $500 donation on their behalf to a

local charity

■■ Entrance into a virtual and physical

TELUS Legends Gallery hall of fame

To view all of this year’s TELUS Legends,

please visit: about.telus.com/community/

english/about_us/company_overview/

telus_awards/ legends.

For more information on the Legends

Award or to nominate an active or retired

team member, please email

[email protected].

Congratulations to all our newest Community

Ambassador TELUS Legends award recipients!

Stepping up for a cure:

TELUS Walk to Cure DiabetesEvery step counts in our efforts to improve

the health of thousands of Canadians. That’s

why TELUS is proud to be the title sponsor of

the Juvenile Diabetes Research Foundation’s

(JDRF) flagship fundraising event.

This year, more than 4,000 team members,

retirees, friends and family participated in the

TELUS Walk to Cure Diabetes held in more

than 70 Canadian communities. Together, we

raised more than $500,000 to support those

living with diabetes.

The walk has special meaning for Michael

Dittrich, a TELUS team member in Burnaby.

Michael has two sons with type 1 diabetes,

something quite rare.

He says that, when he and his family learned

about the JDRF community, they suddenly

felt not so alone. They discovered the

progress that has already been made in

battling diabetes and the very real possibility

that it is curable.

Participating in the TELUS Walk to Cure

Diabetes is how Michael and his family give

where they live. Although Michael sometimes

feels helpless that he can’t do more to alleviate

his sons’ illness, the TELUS Walk makes him

feel he’s contributing directly to the fight.

“When we get to walk day and we’re

surrounded by thousands of supporters and

members of the TELUS family it’s a fantastic

feeling,” says Michael.

“It’s a feeling where we understand this is a

day for our children, and the hundreds of

thousands of others impacted by the disease,

and where we realize that we are all united in

a cause, and that’s to find a cure.”

Since 2000, TELUS, our team members and

retirees have donated more than $7 million

to fund research that will help find a cure for

type 1 diabetes.

TELUS two-for-one stock split completed

On April 16, TELUS completed the two-for-one

stock split of our company’s common shares.

Each TELUS shareholder of record as of April

15, 2013, received one additional share for

each share owned. The newly issued common

shares began trading on the Toronto Stock

Exchange and New York Stock Exchange at

the start of business on April 17.

“TELUS’ stock split builds upon a number

of shareholder friendly initiatives we have

undertaken in recent years, including our

exchange of non-voting shares for voting

shares to create a single share class and our

three-year, 10 per cent per annum dividend

growth model. By enhancing the liquidity and

affordability of our shares for investors, we

are striving to create value for the millions

of Canadians who own TELUS shares as

retail investors or through their mutual or

retirement funds,” said Darren Entwistle,

TELUS president and CEO.

TELUS shareholders, with or without a

physical share certificate, did not need to

take any action, as the company moved to

a simple Direct Registration System (DRS).

TELUS’ transfer agent, Computershare, sent

registered common shareholders a DRS

advice form, which represents the additional

number of common shares they received

as a result of the stock split. This allowed

shareholders to hold their additional common

shares in a “book entry” form without having

a physical share certificate issued.

Similarly, no action was required by those

who hold shares through the TELUS

employee share plan or hold restricted

stock units, performance stock units and/

or options. Share balances and prices in

these employee plan accounts have been

automatically adjusted.


Atlantic Canada

TELUS Day of Giving was a huge success for our

Community Ambassadors club volunteers as well as

their families and friends in Atlantic Canada. Across

the three provinces we support, we participated

in more than 10 separate events, including:

■■ work in our local SPCAs;

■■ ribbon-making for breast cancer awareness;

■■ local park and beach clean-ups;

■■ two major telethons at the IWK and Janeway

Hospitals; and

■■ gardening at the Canadian National Institute

for the Blind in St. John’s, Newfoundland.

Feedback from participants and organizations alike

was tremendous — everyone felt very fortunate

to have the opportunity to lend a helping hand.

Upcoming events for our club include: the

Sunsplash Paddle in Paradise in St. John’s,

Newfoundland — a dragon boat race with all

proceeds supporting breast cancer awareness

and research — where our local volunteers

are looking forward to fundraising and getting

involved to make a difference!

Autumn brings us a new adventure as we

work to help support our Headstart Program in

Moncton, New Brunswick — we are coordinating

a fun weekend of events, including a BBQ and

collecting donations to help support their Coats

for Kids program.

Barrie

The Barrie Community Ambassadors started off

spring with a book sale to help local kids with

learning disabilities. Team members donated

and bought used books, raising funds for the

Learning Disabilities Association of Ontario,

Simcoe County. The book sale is running year

round and has raised close to $250 so far.

The club joined the fight against cancer and

sold bunches of daffodils to raise money for the

Canadian Cancer society. Tammy Deschambault

led the event, which raised $520!

Barrie’s male team members dressed in drag for

a great cause! People donated cash to see Steve

Hicks and Lou Vallier walk around the office in

ball gowns, makeup and wigs. It was a fun event

that generated lots of laughs and $500 for the

Grocery Assistance Program.

The club also took part in Prom Blitz. Close to

forty gently used prom dresses, as well as shoes

and accessories, were donated to less fortunate

girls so they could look beautiful at prom.

Bake for the Cure was a big hit! The event

featured a bake sale of pink-decorated treats

and a raffle of cool prizes, including a Samsung

smartphone. Over $1,700 was raised for breast

cancer research.

Club executive member Carley Brandon hosted a

garage sale for Habitat for Humanity. She raised

$300 to support building projects in Orillia and

Lake Country.

Barrie team members raised money for Youth

Haven shelter with a dodgeball tournament! Over

$2,000 was raised to support the shelter, which

houses homeless teens and youth.

The club is pleased to announce that Ryan

Patterson and Matthew Sturrock are joining the

executive team for a one-year developmental

opportunity. Ryan and Matthew bring an

impressive history of volunteerism in the Barrie

community. Welcome, Ryan and Matt!

Calgary

Calgary Community Ambassadors have been

busy over the past months volunteering at

various events and working on special projects.

On April 8 and 9, two members of our

Ambassadors Executive attended a two-day

convention in Toronto. The meetings were

well organized and informative, and both

came back with new ideas and information.

Community Ambassadors club updates

Atlantic Canada Community Ambassadors spent TELUS Day of Giving gardening at the Canadian National Institute for the Blind in St. John’s, Newfoundland.

Barrie Community Ambassadors taking part in the Heart & Stroke Foundation’s Big Bike ride.

Calgary Community Ambassadors assembled more than 1,000 Kits for Kids for local disadvantaged children.

The Volunteer of the Year award was given to

Shirley Williams. Congratulations!

This year, we made and distributed 120 Easter

baskets to transitional homes and the Kerby

Senior Abuse Centre.

We are very proud of our Sensory Apron

project, which we began in 2010. To date we

have made more than 430 aprons, which are

distributed to Alzheimer’s patients in Calgary and

surrounding areas.

On May 10, five members volunteered at the

registration desk for the Annual Mother’s Day Run.

As part of TELUS Day of Giving, 28 Ambassadors

filled 1,020 Kits for Kids. These were distributed

to school boards in Calgary, Airdrie, Strathmore,

High River and Medicine Hat.

The TELUS Walk to Cure Diabetes was held

June 9 — it was a perfect weather day for the

volunteers and walkers in beautiful Stanley Park.

On June 11, 12 volunteers helped prepare

and serve 567 meals at the Mustard Seed.

On June 21, Calgary experienced severe

flooding in many areas of the city, which

caused homes to be evacuated and left

many roads destroyed. Several Calgary

Ambassadors quickly assembled 100

Comfort Kits for distribution to those in

need. Ambassadors from Vancouver and

Edmonton also provided Comfort Kits and

many team members ventured out to the

flooded areas to help the flood victims. June

2013 is a month we will certainly never

forget!

When you volunteer it means you give

yourself without any regression, without

condition, but with full devotion.


Edmonton

It has been a busy year for the Edmonton

Community Ambassadors. We have been busy

with the usual projects — Heart and Lung

Pillows, Computers for Schools, woodworking

shop and the Partners with their knitting and

Afghan making.

The woodworking shop built large wooden

games for the Crystal Kids fundraiser and a

wishing well for Ronald McDonald House.

For TELUS Day of Giving, the Edmonton group

tied pink ribbons for the Canadian Cancer

Society and helped with the registrations for the

TELUS Walk to Cure Diabetes.

The biggest challenge we faced recently was

the major flooding in Alberta. First, when Fort

McMurray experienced flooding, the Edmonton

Ambassadors bought, sorted, packed and

shipped Comfort Kits within 24 hours. Then,

Calgary and southern Alberta were hit with the

worst flooding in the history of the province.

Again, the Edmonton group rallied and packed

Comfort Kits, which were sent south to help with

the large number of affected families. We would

like to thank the Vancouver TELUS Community

Ambassadors for assisting with Comfort Kits for

the flood victims.

This fall we will be busy with various ongoing

projects, such as the Zebra Society, Salvation

Army, Basically Babies, Bissell Centre, and

the annual TELUS Retirees Golf Tournament,

which raises much-needed items for the

local food bank. The Edmonton Community

Ambassadors will once again purchase books

for schools in the Edmonton area, as well as

reading and delivering the books during Raise a

Reader Week.


Edmonton Community Ambassadors Lanny Graham and Kevyn McGregor with three Shriners clowns at the TELUS Walk to Cure Diabetes in Edmonton.

Fraser Valley

Fraser Valley Community Ambassadors have had a

very busy year so far. Activities undertaken include:

■■ The Living with Low Vision Forum sponsored

by the New Westminster Lions Club: a guest

speaker discussed etiquette for the sighted

around the low vision/blind;

■■ Serving seniors at Food & Friends:

sponsored by Langley Meals on Wheels

twice a month;

■■ Working at Canadian Food for Children weekly;

■■ Fundraisers for Eagle Ridge Hospital

Foundation: including ‘Wheels to Heal’ and a

golf tournament with Ball Drop;

■■ Canuck Place golf tournament fundraiser;

■■ ‘Night Shift’ golf tournament: fundraiser for

feeding the homeless 365 days in the year;

■■ TELUS Day of Giving at Royal Kwantlen Park:

clean up, washing, scraping and painting;

■■ TELUS Walk to Cure Diabetes in Abbotsford

and a golf tournament at Northview Golf &

Country Club;

■■ Muscular Dystrophy Walk in

Bear Creek Park, Surrey; and

■■ On-going book sales, food bank donations,

knitting (preemie toques, finger puppets and

blankets), along with sewing cancer hats,

and local area community volunteering.

Our book sale is held once a month at the Brian

Canfield Centre on the 6 floor. If you would

like to donate books, please contact Marion at

604-594-8205 for pick-up, or drop off at the

Brian Canfield Centre 6 floor lounge.

We are always looking for yarn and fabric. To

donate your leftover supplies, call Linda at

604-461-9892. Thanks to those who have

already donated.

The Fraser Valley Club meets on the fourth

Tuesday of the month at the Centennial Centre in

New Westminster near the Canada Games Pool.

You are welcome to join us and meet new and

old friends.

Fraser Valley Community Ambassadors, TELUS team members, family and friends volunteered to clean up Royal Kwantlen Park as part of TELUS Day of Giving 2013.



We have a passion for growth

Upper Island Community Ambassadors assembled 240 Kits for Kids for schools in Campbell River, Courtenay and Parksville as part of TELUS Day of Giving.

Central Island Community Ambassadors assembled and delivered 240 Kits for Kids for local disadvantaged kids.

South Island Community Ambassador Roland Davies serving beef dip as part of TELUS Day of Giving at the Luxton Fair in support of Royal Canadian Legion #91.

Upper Island

The Upper Island Community Ambassadors have

had a busy and productive spring.

■■ We met for our annual spring luncheon in

Courtenay on June 3.

■■ Our TELUS Day of Giving was spent filling

240 Kits for Kids. These were given to

schools in Campbell River, Courtenay

and Parksville.

■■ We have been busy making various

care items.

■■ Our Ambassadors stuffed and sent more

than 300 Heart Pillows to people recovering

from surgery in Vancouver.

■■ Our knitters made blankets and sweaters for

our baby bag program. We delivered these

bags to the Campbell River hospital and the

St. Joseph hospital in Comox.

Our Christmas luncheon will be held at the Filberg

Centre in Courtenay on December 15.

We hope to see all Ambassadors attend and

renew friendships.

Central Island

During the first half of this year, our Central Island

Community Ambassadors were busy giving back.

More than 200 baby and children’s hats were

knitted by a couple of very busy volunteers. Many of

these were included in the 35 baby bags distributed

to the maternity ward of the Port Alberni Hospital.

The rest of the hats are destined for Nanaimo’s

Haven House and various elementary schools in the

area and will be given out this fall.

For TELUS Day of Giving, a group of volunteers

worked as lane timers and officials at the Riptides

Sprint Challenge swim meet held over the

weekend of May 25. We also sponsored, served

dinner and gave out 200 Comfort Kits at our local

Salvation Army kitchen. A fun time was had by all

who volunteered!

With money raised from the sale of an old piece

of equipment, we were able to purchase two

special round dining tables for the Salvation Army.

More than 200 Kits for Kids crammed with school

supplies were given out in our area:

■■ 100 backpacks to Port Alberni schools

■■ 90 backpacks to Georgia View and 40

backpacks to Bayview schools in Nanaimo

Our Christmas lunch will be held on Thursday,

December 5 at the newly rebuilt Nanaimo Golf

and Country Club. Please see the events section

for details.

South Island

The South Island Community Ambassadors

club volunteers have been very busy these past

few months.

This year we are fundraising to help Santas

Anonymous in conjunction with the Victoria

HarbourCats baseball team.

In February, we distributed Comfort Kits at the

Central Baptist Church.

This past spring, we volunteered at numerous

events and organizations, including: Pink in the

Rink, TELUS Walk to Cure Diabetes, TELUS Day

of Giving, Broadmead Lodge Golf Tournament,

Oak Bay Marathon, Lakehill Softball, Victoria

HarbourCats and Women in Need.

We continue to support Victoria General

Hospital’s maternity ward by making baby bags

and filling them with necessities, as well as

making handcrafted blankets, sweaters and hats.

In May, a few volunteers helped the Royal

Canadian Legion #91 with their chip wagon at the

Luxton Fair — reports were it was a lot of fun!

We also held a summer social in July, which

everyone always looks forward to.

Montreal

The Montreal Community Ambassadors

club supports many diverse community

organizations in the Montreal area such as

Le Phare Enfants et Familles, La Fondation

du Dr Julien and Lakeshore Hospital.

Montreal Community Ambassador volunteering at Le Phare Enfants et Familles as part of TELUS Day of Giving. From left to right: Luc Barrette, Denis Gauthier and Carlos Carreira.


Kamloops

The Kamloops Community Ambassadors Club

executive and volunteer members would like to

congratulate Butch Dixon, our 2012 Volunteer

Award recipient. Butch was recognized for her

help with the sewing committee, book sales and

organizing our yearly Christmas dinner and dance.

Beyond helping out at the organizations the

Ambassadors support throughout the year, Butch

also volunteers at the Mount Paul United Church

soup kitchen.

Congratulations also go to Pat Bauer for being

recognized for her volunteer contributions and

community participation. Pat received a 2013

TELUS Legends Award. The award recognizes

the outstanding efforts of our Ambassadors for

their years of achievement in exemplifying the

TELUS values.

This year, we donated 360 Kits for Kids filled

with supplies to our local schools and we raised

$1,078.05 at our book sales. Thanks to all who

donated books to this worthy event. We were also

able to purchase mats for seniors at the YMCA/

YWCA. So far this year, the sewing club has

made 480 Heart Pillows for St. Paul Hospital as

well as lap blankets for our seniors. We continue


Kamloops Community Ambassadors volunteered at the North Thompson Heritage Fair. From left to right: June Wayslow, Bob Hill, Jennifer Ebenstiner, Janet Ellison, Carol Hanson and Jolana Tamajka.

to support Interior Heath with Baby Bags and

homemade items for mothers at-risk. Our major

project for TELUS Day of Giving was providing

and planting flowers and plants at the Kamloops

Hospice. The gardens help provide a tranquil place

in difficult times. The Ambassadors volunteered

more than 200 hours at TELUS Day of Giving.

We distributed $45,410.96 from the Team TELUS

Charitable Giving campaign to eight local charities.

Our sewing club meets once a month on the first

Tuesday of every month at the TELUS building on

St. Paul Street. Everyone is welcome.

Any newsworthy items can be forwarded to

Al Yelland at 250-374-5478.

For information on volunteer opportunities

please contact Karen Lefebvre 250-579-9574 or

Maureen Houchen 250-376-1935.

Prince George Community Ambassadors held a barbeque to celebrate the many volunteers who participated in TELUS Day of Giving.

Prince George

TELUS Day of Giving was widely successful

in Prince George where many Community

Ambassadors took part in activities including

caring for the community by serving

breakfast at St. Vincent de Paul’s, cleaning

up a Prince George roadway, helping out and

cleaning at the SPCA, spring cleaning at the

Elder Citizens Recreation Centre and even

travelling to Quesnel to help out planting in

their community garden.

Of course, we helped out with the always

popular Kits for Kids, and afterwards the

group enjoyed a hamburger and hot dog

barbeque as they relaxed with coworkers,

families and friends.



Ottawa

Many of the Ottawa Executive were very happy to participate in the convention

in Toronto in April where our corporate secretary, Gail Strickland, received the

Volunteer of the Year award at the gala. We were also very pleased when our

president, Terry Wright, was honoured with the Legends of the Year award.

Both Gail and Terry have contributed many hours of their time and energy to

their communities and it was an honour to congratulate them on their well-

deserved efforts.

There have been many volunteer opportunities in 2013 for the Ottawa

Community Ambassadors. In April, we helped at an Ottawa Mission lunch.

In May, we participated at the Youville Centre’s TELUS Day of Giving (TDOG)

painting event. And, in June, there were several events, including:

■■ Another TDOG event where we filled Kits for Kids with school supplies

and Comfort Kits with toiletries;

■■ Sorting shoes for Soles for Souls; and

■■ We also volunteered with Project Sandcastle, Wheels for Wellness

for the Carleton Queensway Carleton Hospital, Starlight Children’s

Foundations Canada, Christie Lake Kids (for children with cancer) and

the Children’s Hospital of Eastern Ontario annual telethon.

This fall, the Ottawa Ambassadors plan to hold a fundraising event and will

participate in “Take a Vet to Dinner” in November — as well as hold our

Annual General Meeting.

Ottawa Community Ambassadors serving lunch at the Ottawa Mission. East Kootenay Community Ambassadors volunteered at the Cranbrook Children’s Festival on May 11.

East Kootenay

The East Kootenay Community Ambassadors had a very busy first part of

the year.

The week following the TELUS Community Ambassadors Convention

in Toronto, eight of us attended the Volunteer Kootenay Gala at

St. Eugene Resort.

In April, we hosted a volunteer luncheon at our office for volunteer week

and presented our Volunteer of the Year, Ed Thouret, with his award. And,

we hosted our annual Spring Garage Sale, which was very successful.

On May 11, we helped out at the Cranbrook Children’s Festival with several

volunteers out lending a hand.

On June 15, we participated in the Sam Steele Parade and held a

Christmas in June sale at our office. Finally, we held our annual Lawn Dart

Tournament and BBQ on June 23 with a good time being had by all.



Okanagan

For this issue, the Okanagan Community Ambassadors would like to

share an email from one of the many agencies we support. We keep busy

with many meaningful projects and this has been a favourite for more

than 10 years!

From Tory Braun, Wild Festival:

“I just wanted to write you and let you know how wonderful your

volunteers were at the Wild Festival. I was so impressed at how hard

working your ambassadors were and their energy and enthusiasm with

the children was contagious!

“I had feedback from all of the activity leaders saying how great the TELUS

volunteers were, how dedicated they are and how well they worked with

the children. The artist we had this year, Jeannette Angel, was particularly

pleased with the TELUS volunteers at her station. Despite the heat and

physical tasks they did (bending, kneeling) at the art activity, they were

delightful, had wonderful attitudes and really understood and supported

the meaning behind the art projects.

“On a personal note, in all of my volunteer experience, I have never

worked with such a wonderful group. I have made connections with

some of your ambassadors that I know will last well beyond the festival.

Fran Maki in particular was a delight to work with, she organized

everything seamlessly and I really appreciated her knowledge and

expertise throughout this process.

“TELUS has been a wonderful supporter of the Wild Festival. From your

dedicated volunteers, some of them have worked with the festival for

11 years, to the very generous financial support we received, we really

couldn’t make this day happen without TELUS.

“On behalf of the entire Wild Festival team, we wanted to express our

sincerest appreciation for all TELUS has done.”

Okanagan Community Ambassadors volunteering at the Wild Festival. From left to right: Eldeen Tiller, Fran Maki and Doris Trudeau.

As part of TELUS Day of Giving West Kootenay Community Ambassadors and team members filled 270 back packs for West Kootenay and Boundary schools.

West Kootenay

Firstly, the West Kootenay Community Ambassadors would like to

congratulate Marge Witton on her TELUS Legends Award and Harvey Craig

on his Volunteer of the Year Award. Way to go!

Speaking of awards, our group was presented with a Nelson City Police

Award for our Comfort Bear program, which now proudly sits on the wall at

TELUS.

For TELUS Day of Giving, team members and Community Ambassadors

collected 200 pounds of food items for our local food bank, filled 270 Kits for

Kids for West Kootenay and Boundary schools and filled a dozen baby bags

for the Nelson Hospital. We even took time to enjoy a pizza lunch together.

On June 1, we held a gigantic garage sale in the parking lot of the Real

Canadian Wholesale Club, raising $815 for Friends of the Family, which

assists families who must travel to large centers to get medical care for

their children. We also raised $300 to start a bursary for a local high school

graduate.

We delivered six sensory aprons to each of our two senior care facilities for

dementia patients, and some of our Community Ambassadors helped the

Lions Club paint playground equipment at our Lions’ park.

In July, our Community Ambassadors undertook all of the Nelson Meals on

Wheels deliveries and in August we assisted with the MS Society’s Bike Ride.


Red Deer

This spring was undoubtedly one of the busiest to

date for the Red Deer Community Ambassadors

who worked on many initiatives, including:

■■ Preparing lunches at the Red Deer Loaves

& Fishes Society for distribution to schools

throughout Red Deer for underprivileged

students.

■■ Volunteering as the clean-up crew after the

Red Deer Hospice Annual Gala which raised

more than $220,000 for the hospice.

■■ Supporting the opening of the Red Deer

Museum and Art Gallery’s Remarkable

Red Deer exhibit on April 14. This

permanent fixture showcases a variety of

accomplishments in Central Alberta over the

past 100 years, including successes related

to technology and telephone service!

■■ Participating in TELUS Day of Giving

by constructing a new playground

for Mountview Elementary School in

coordination with the City of Red Deer and

the Public School Board.


Red Deer Community Ambassadors, TELUS team members, family and friends helped construct a new playground at Mountview Elementary School as part of TELUS Day of Giving.

We have the courage to innovate

■■ Supporting the Canadian Cancer Society

Relay for Life by fundraising more than

$3,000.

■■ Stepping up during the flooding in Alberta,

TELUS team members and Ambassadors

dedicated themselves 24/7 for three days

to protect TELUS infrastructure from rising

water. In addition, Ambassadors delivered

Comfort Kits to evacuation shelters

throughout Calgary.

■■ Packing over 100 Kits for Kids, back packs

filled with school supplies for less fortunate

kids in our rural community schools.

A special thank you to Blaine Ritchie, our club

treasurer, who took the lead on a wonderful

partnership with residents of the Pines Seniors

Lodge whereby our Ambassadors work with

a “crafty” gang of residents to knit slippers

for Ronald McDonald House, mittens for local

underprivileged community members and baby

bonnets for the neo-natal ICU at the Red Deer

Regional Hospital.

It’s been a busy year so far for our Red Deer

Ambassadors group and we look forward to all

that we can accomplish in the fall.

Québec City

The Québec/Beauce Community Ambassadors’

first year as an official club is off to a good

start with 44 members, several activities

and plans for more community outreach and

recruitment this fall.

The spring convention in Toronto gave

members a chance to meet their national

colleagues and learn how to grow their club.

On May 4, a community organization called

Le Carrefour des Enfants de Saint-Malo in

Québec City held their annual wine and cheese

event under the presidency of one of our

TELUS directors, Pierre-Yves Martel. More than

$17,283 was raised for support services for

children, teenagers and adults in need. This

first year of our participation went far beyond

our greatest expectations.

Our Ambassadors were out in full force

for TELUS Day of Giving. Thirteen of our

volunteers supported Le Carrefour des Enfants

de Saint-Malo with spring cleaning (cleaning

windows and housework), painting walls and

basement clean-up. We even helped assemble

a barbecue!

We also filled and donated 170 backpacks as

part of the Kits for Kids program.

If you have ideas of how our club can make

a difference in our community, please reach

out to our club President Jo-Ann Bourque at

jo‑[email protected].

Québec City Community Ambassadors spent TELUS Day of Giving spring cleaning at Le Carrefour des Enfants de St‑Malo.


Rimouski

This spring, the Rimouski Community

Ambassadors were thrilled to donate $2,750 to

La Débrouille.

“Every year, we partner with a new local charity

so it can benefit from our fundraising activities,”

says Josée Lévesque, president of the Rimouski

Community Ambassadors.

“Last year, we gave $3,300 to L’ACVA-TCC and

La Lueur de l’Espoir. This year, the Rimouski

Ambassadors chose La Débrouille, a shelter for

women and children who are victims of violence.”

Southern Alberta

The new Southern Alberta Community

Ambassadors club kicked things off with an open

house, the TELUS Walk to Cure Diabetes and a

fundraising BBQ this spring.

Medicine Hat boasts more hours of sunshine

than most cities in western Canada, allowing year

round greenhouse operations to grow vegetables,

which add to summer crops. Surplus vegetables

are processed by the local Prairie Gleaners,

creating a dehydrated vegetable mix product

that is shipped internationally as a food aid. The

Southern Alberta Community Ambassadors

found it extremely gratifying to support them with

a day of processing veggies. The Prairie Gleaners

distribute over 2 million meals annually and the

Community Ambassadors are committed to

helping them achieve that goal.

Devastating floods in June brought southern

Alberta to a state of emergency. Everyone was

affected in some way and deeply touched by the

work of volunteers and unnamed heroes. The

food bank was overwhelmed with the numbers

of people in need. In a few days, Community

Ambassadors were in position to help with their

Flood Relief Food Bank Challenge. A Saturday

morning blitz was hosted at two CO-OP

grocery stores, including a fun competition

with bragging rights going to the team with

the largest collection. In just two hours, the

Community Ambassadors collected $1,500 and

43 pounds of food. Amazing! As an added bonus,

we saw increased interest in the Community

Ambassadors program and people wanting to

know how they could get involved.


Southern Alberta Community Ambassador Damien DeGagne, his wife Krystal and “BABY PERSUASION” Kaidan assist in the Flood Relief Food Bank Drive.

Rimouski Community Ambassadors executive club. From left to right: Josée Lévesque, Yves Landry, Lise Dubé, Jean‑Pierre Paradis, Mélanie Deladurantaye, Michel Pineault, Jovette Pelletier and Jacinthe Beaulieu.

As part of TELUS Day of Giving, the Rimouski

Community Ambassadors organized the third

edition of their garage sale and BBQ to raise

funds for La Débrouille. The garage sale had

close to 1,000 visitors and more than $2,000

was donated to the charity.

Moreover, a sale of raffle tickets amongst TELUS

team members raised $729. 371 tickets were

sold and the winner received a Rimouski Océanic

hockey jersey.

We believe in spirited teamwork



Sunshine Coast

TELUS Day of Giving

Sunshine Coast Community Ambassadors

teamed up with volunteers from the Sunshine

Coast Botanical Garden Society for TELUS Day

of Giving in May. We had a great time digging,

weeding and tending the vegetable garden and

the surrounding area.

The Botanical Garden Society donates more than

1,000 pounds of vegetables to the Sunshine

Coast Food Bank each year, so we were thrilled

to be part of making that happen! In addition to

the vegetable garden, the Sunshine Coast

Botanical Garden is a favourite place amongst

locals for leisurely nature walks and picnics.

We’re looking forward to going back for TELUS

Day of Giving next year.

Kits for Kids

In June, we packed 330 Kits for Kids, which were

delivered to schools along the Sunshine Coast

from Langdale all the way to Powell River.

Packing the Kits has become an annual tradition

where the Community Ambassadors work

together with volunteer members of St.

Bartholomew’s Church in Gibsons. The packing

and delivery is all masterfully coordinated by Sheila

Carlson and the kits are gratefully received by the

schools, as shown in the letter below:

Good morning,

Thank you so much for your very generous

donation of backpacks and school supplies for

our students. Our school population has a

varied socio-economic base and the additional

support for families provided through this

project is much needed and much appreciated.

Thanks again.

Deborah Luporini, Principal,

Gibsons Elementary School

Sunshine Coast Community Ambassadors spent TELUS Day of Giving digging, weeding and tending the vegetable garden at the Sunshine Coast Botanical Garden.

Vancouver

Our Ambassadors kept busy throughout the

spring helping various organizations, including:

■■ TELUS Walk to Cure Diabetes

■■ Canadian Cancer Society

■■ Arts Umbrella

■■ Muscular Dystrophy Walk

■■ Heart & Stroke Big Bike

■■ Golf tournaments benefitting: Night

Street Ministries, Canuck Place,

YWCA, Arts Umbrella, Boston Pizza

Foundation and more

The original Ambassadors Dogwood Club

Telephone Pioneers:

This 60-member club in East Vancouver met

every Wednesday where volunteers and

their spouses socialized while crocheting

and knitting crafts to donate to local seniors’

homes and hospitals.

Five years ago, the Dogwood Club merged

with the Vancouver Community Ambassador

Club. Today, they still attend the weekly

Wednesday work/social sessions at the

Brian Canfield Center. Regardless of age,

these members are still actively contributing

as TELUS Community Ambassadors in

their community.

Ruth Gautschi —

mother, grandmother, 80+ years young

On April 24, Burnaby mayor, Derek Corrigan,

presented Ruth with an award for her 30

years of service working with the Citizen

Support Services of Burnaby, which

assists the community with health and

independent living.

Ruth worked at Microtel from 1959 to

1986. From 1986 to 1989 Ruth volunteered

administering hearing tests in schools. Her

next volunteer job at Science World, where

she helped visitors at the information desk,

lasted 22 years. Ruth has volunteered in

the TEE PEE store in the now Brian Canfield

Centre for 20 years, stocking shelves

and as a cashier. Ruth also donates her

time once a week as a buddy shopper for

seniors. When not volunteering Ruth enjoys

line dancing and helping others in any way

she can. Ruth has a great deal of patience

and compassion and the Community

Ambassadors are very fortunate to have her

as one of our members.

The Vancouver Community Ambassadors’ Wednesday knitting group. From left to right: Marg Goodburn, Noella and Bob Stewart, Farida and Anwer Lalani, Shirley Philips, Irene Olm, Cathy McLeod and Marg Austin.


Toronto Central

Our Club Executive sends special thanks to our

membership and partners for your overwhelming

support thus far in 2013. So much so, that we

can only list the organizations or activities we

supported through our spirited volunteerism,

fundraising or collection of donated items:

20-Minute Toronto Makeover; Alzheimer Society

Peel; Best Buddies; Bleecker / Wellesley Activity

Network; Campbell’s Labels for Education;

Canadian Film Centre Gala; Canadian Women

in Communications; City of Burlington; Crow’s

Theatre; Daily Bread Food Bank; Dress for

Success and Dress Your Best; Fort York

Food Bank — HOPE Volleyball Tournament;

Harbourfront Community Centre; The Healing

Cycle Foundation; Holland Bloorview Kids

Rehabilitation Hospital Foundation; JDRF and

the TELUS Walk to Cure Diabetes; Junior

Achievement; Mount Sinai Hospital; New Circles;

Ragnar Relay; St. John’s Rehabilitation Hospitals;

Sick Kids Heatwave corporate volleyball

tournament; TELUS Customers First campaign

(internal); TELUS Day of Giving; Team TELUS

Charitable Giving campaign cheque deliveries;

Toronto Pride Day; Wellesley Place; Windfall

Basics Kids’ Club; Yorktown Family Services.

Lastly, our Dress for Success Bay Street Suit

Challenge partnership with GTA Connections —

Women’s Network, and the Toronto East Club

resulted in the TELUS team being recognized as

the large business category winner for collecting

the most gently used business attire and

accessories. Well done, team!

Toronto East

The Toronto East Community Ambassadors

kicked off our spring season by continuing to

advance the give where we live philosophy.

In an effort to raise money for the Malvern Family

Resource Centre and promote the benefits of

volunteerism, our Ambassadors held a TELUS Day

of Giving breakfast. Team members were treated

to breakfast and encouraged to register for TELUS

Day of Giving. We raised awareness and $160 for

the Malvern Family Resource Centre.

All hands were on deck to give our community’s

youth some confidence and comfort. Almost two

dozen volunteers participated in assembling 200

Comfort Kits for Covenant House Toronto. Pam

Bastedo, the organization’s development officer

extended her gratitude: “Please extend huge

thanks on behalf of our kids to the rest of the

team who helped put the Comfort Kits together.

We really appreciate them.”

We continued to foster our relationship with

Tropicana Community Services Organization by

hosting our Annual Youth Outreach movement as

part of TELUS Day of Giving. At-risk children and

their families had a chance to enjoy a variety of

outdoor games and a pizza lunch.

Our club members were responsible for donating

659 of the 912 items raised at the TELUS Dress

for Success Bay Street Suit Challenge 2013.

Together, we helped disadvantaged men and

women in the community find the confidence they

need to succeed in the working world.

Hearts were racing in June for the Heart & Stroke

Big Bike! TELUS team members raised $5,701

dollars for the cause.

We recognized some exceptional members in a

special ceremony. William Malis, Lucinda Easdale,

Denae Nichols, Krystle Faustino, Julia Palatino,

Christine Klare and Vanessa Balzan were

presented with certificates for going the distance

in promoting volunteerism and organizing TELUS

Day of Giving events for the Client Care frontline.

We closed out the month of June with flavor

when we joined the Mosaic group hosting a

potluck luncheon on Canadian Multiculturalism

Day. The successful event, promoting

multicultural unity within the TELUS community,

featured dishes from more than 20 cultures.

We look forward to continuing our give where we

live mission in 2013! Thank you to the Executive

Committee, our volunteers and TELUS.

Toronto East Community Ambassadors assembled 200 Comfort Kits as part of TELUS Day of Giving.

ABOVE: SickKids presented the TELUS team with a certificate for raising $1,450. From left to right: Behesta Salehi, Manija Salehi (TELUS), Joanne Shillinglaw, Andre Hassan (TELUS), Sheri Rose (TELUS), Greg Araujo, and Marisa George.



50/50 retiree lottery winnersAlbertaAugust Karen Chaytors Red Deer $1,906.00 July Janette Pawluk Emdonton $1,882.00 June Denise Marr Lacombe $1,886.00 May Heather Hanson Calgary $1,868.00 April Kenneth Lynkowski Edmonton $1,840.00 March Linda Webb St.Albert $1,818.00 February R.Elaine Jones Calgary $1,804.00

British ColumbiaAugust Rosemary Boyd Vanderhoof $3,027.50 July Ed Newcome Peachland $3,022.00 June Joan McCausland Vancouver $3,017.50 May Pat Ianson Surrey $2,662.50 April Lucilla Chan Vancouver $3,105.00 March Barry Hughes Maple Ridge $3,105.00 February Krishna Sharma Victoria $3,092.50

Team member payday lottery winnersAlbertaAugust 22 Jasmine Kuyten Calgary $4,674.00August 8 Jees Joseph Fort McMurray $4,671.00July 25 Heather Merriam Calgary $4,674.00July 11 Jennifer Letendre Edmonton $4,675.50June 27 Ifesinachi Nwatarali Fort McMurray $4,671.00June 13 Shokrat Hamut Calgary $4,684.50May 30 Ike Triantafyllakis Calgary $4,725.00May 16 Tess Gignac Calgary $4,740.00May 2 Amanda Shutko Calgary $4,761.00April 18 Wahid Nekiar Emdonton $4,755.50April 18 Amanda Shutko Calgary $4,761.00April 4 Karen Kirkwood Edmonton $4,750.50March 21 Ed Machado Calgary $4,716.00March 7 Shaun Adams Edmonton $4,696.50February 21 Tara Sokolowski Edmonton $4,696.50

British ColumbiaAugust 22 Theresa Kwong Burnaby $6,464.50August 8 Randy Giammarino Burnaby $6,465.00July 25 Dave Metzmeier Victoria $6,463.50July 11 Darcy Braun Burnaby $6,477.00June 27 Jared Smith Vancouver $6,468.00June 13 John Herron Victoria $6,478.50May 30 Annie Tai Burnaby $6,475.50May 16 Mark Allesia Kelowna $6,489.00May 2 Fraser Rose Nanaimo $6,480.00April 18 Brad Palmer Surrey $6,474.00April 4 Chris Burton Surrey $6,454.50March 21 Cameron Sawatzky Vancouver $6,420.00March 7 Sean Murphy Richmond $6.447.00February 21 Aleem Kheraj Burnaby $6,406.50February 7 Rachel Martell Prince George $6,357.00

In memoriamIf you would like to include the name of a TELUS retiree who has passed away, contact

Stephanie Franco at [email protected] or 1-866-697-8184.

Permission from the family is required before we can post a name.

Name of retiree Date of death Place of residence Raymond Hossay May 15, 2012 Bakerville, A.B.

William (Bill) Smith October 12, 2012 Richmond, B.C.

William F. Sanford October 15, 2012 Sorrento, B.C.

William (Bill) John Humphrey November 4, 2012 Surrey, B.C.

G. Fred Jacobs November 7, 2012 Red Deer, A.B.

Margaret Elaine Davidson November 9, 2012 Smithers, B.C.

Jan Witt December 2, 2012 Burnaby, B.C.

John Hopwood February 12, 2013 Nelson, B.C.

Marjorie Kopchiak March 28, 2013 Cranbrook, B.C.

Ainool Khan April 2, 2013 Red Deer, A.B.

Norman Taylor April 2, 2013 Langley, B.C.

Robert (Bob) Ray Carl April 5, 2013 Chilliwack, B.C.

Charlie Christiansen May 11, 2013 Trail, B.C.

David Annan May 29, 2013 Kelowna, B.C.

Anna Moderwell July 4, 2013 Edmonton, A.B.

Doug Reeves July 5, 2013 Vancouver, B.C.

Carole Mann July 14, 2013 Kelowna, B.C.

Doris Ida Scott July 25, 2013 Coquitlam, B.C.

Bill Shewchuk July 29, 2013 Cranbrook, B.C.

Go green: Get TELUS bills and Community Corner

online and by email

Did you know you can receive your TELUS bill and

Community Corner newsletter online and by email?

Going paperless will save you time and money

and reduce the amount of paper used by TELUS.

Here’s how:

■■ Join the 1.28 million TELUS customers who

have gone paperless.

Visit telusmobility.com/Billing‑Support/

go‑paperless to sign up for TELUS eBill.

■■ Get Community Corner delivered

straight to your inbox — contact us at

[email protected].

Need more information?Please contact Stephanie at stephanie. franco@ telus. com or at 1-866-697-8184

Coming to the aid of victims in Lac-Mégantic

On July 6, a train transporting crude

oil derailed, causing explosions and a

major blaze in Lac-Mégantic, Québec.

This tragic accident stunned our team

and our customers across the province.

Committed to helping the communities

in which we operate, especially in times

of crisis, the TELUS team implemented

a series of initiatives to help families in

need in the Lac-Mégantic area:

■■ TELUS Community Ambassadors

distributed 100 Comfort Kits to

families in need and those living in

temporary shelters

■■ Credited all text messages sent by our

customers in Lac-Mégantic on or after

July 6, as well as any local and long

distance overage

■■ Implemented a text-to-donate

campaign in support of the

Canadian Red Cross

Our team also pulled out all the stops to

ensure the continuity of services for our

business and public-sector customers in

the area.


Key contacts for TELUS Community Ambassadors

Southern Alberta

Sandy [email protected]

British Columbia

B.C. 50/50 lottery

Ross Simpson 604-432-2519 1-877-334-5050 [email protected] (Tues. and Thurs.only)

B.C. provincial programs Bobby Farr 604-432-5825 [email protected]

Central Island

Glen Husband 250-390-6616 [email protected]

Karen Conway 250-758-2288 [email protected]

East Kootenay

Edith LeClair 250-426-3131 [email protected]

Les Radcliffe 250-426-5441 [email protected]

Fraser Valley

Linda Jackson 604-461-9892 [email protected]

Evelyn Finlayson604-581-6667

Kamloops

Pat [email protected]

Judy Haynes 250-578-8414 [email protected]

Okanagan

Al Tiller 250-717-3075 [email protected]

Prince George

Jean Brien [email protected]

Lorri Kidd 250-565-3345 [email protected]

Salmon Arm

Pat MacLeod 250-835-8837 pmacleod1@ airspeedwireless.ca

South Island

Donna Davidson 250-544-0044 [email protected]

Maureen [email protected]

CALENDAR OF EVENTS

Corporate contacts TELUS Community Ambassadors

6 – 768 Seymour Street Vancouver, B.C. V6B 3K9 [email protected]

Stephanie Franco 1-866-697-8184 (toll free) [email protected]

Team TELUS Cares

Dollars for Doers and Team

TELUS Charitable Giving

1-855-697-8183 (toll free)[email protected]

Pension contacts AB/B.C. and QC pension

Mercer 1-877-768-3587

B.C. TWU pension

Jane Olsen Payment clerk 604-430-1317

Retiree Customer Service Concerns

[email protected] SOS support team will respond within 48 hours

Club contacts

Alberta

Alberta 50/50 lottery

Mercer 1-877-768-3587

Alberta provincial programs

Gary Silsbe 780-508-1306 [email protected]

Calgary

Marilyn Papp 403-282-1088 [email protected]

Lesley Ritchie 403-236-3630 [email protected]

Calgary workshop

403-530-5252 [email protected] www.telusplanet.net/public/ cpsclg1

Edmonton

Bonnie Frederick 780-465-5357 [email protected]

Linda Ardiel 780-475-7892 [email protected]

Edmonton workshop

780-451-0713 [email protected]

Red Deer

Theresa [email protected]

Team TELUS Charitable Giving deadlineOctober 25, 2013 (paper and online)

Dollars for Doers deadlinePaper form — November 15, 2013

Online registration — December 31, 2013 at midnight ET

Upcoming Club Events

2013 holiday luncheons and dinners

Calgary Christmas LuncheonWednesday, December 4, 11:30 am

Centennial Legion Branch #285, 9202 Horton Road SW

Tickets: $15.00 each available at Elbow Park Exchange,

3601 – 7A St SW on Mondays & Wednesdays from

October 16 to November 13, 10 am to 12 noon

Contact: Shirley Williams 403-240-4777

Accepting food donations for Veterans’ Food Bank

Central Island Christmas LunchThursday, December 5, 11 am; lunch at 12:30 pm

Nanaimo Golf and Country Club

Contacts: Karen Conway 250-758-2288, [email protected]

Glen Husband 250-390-6616, [email protected]

Cost: by donation, proceeds to a local charity

First come, first served — seating is limited!

East Kootenay Holiday DinnerSaturday, December 14, Cocktails: 5 pm, Dinner 6 pm

Bavarian Chalet, 600 Cranbrook ST N

Contact: Edith LeClair, [email protected] or Pat Wheeler,

[email protected] by December 9

Please bring a donation for the food bank

Edmonton TELUS Community AmbassadorChristmas PartyFriday, November 29, 6 pm to 1 am

St. Josaphat’s Parish Hall, 9637 – 108 Ave. NW, Edmonton

Contact: Lanny Graham 780-462-2150

Kamloops Christmas Dinner and DanceFriday, December 6, 6:30 pm

Colombo Lodge, 814 Lorne St, Kamloops

Contacts: Butch Dixon 250-573-5152, or

Tamara Delage 250-372-4161

Kelowna Retiree Christmas LuncheonSunday, December 1, 11:30 am

Ramada Hotel, 2170 Harvey Avenue, Kelowna

Contact: Rick Docking 250-861-1950, [email protected]

Vernon Retiree Christmas LuncheonSunday, December 1, Army & Navy Club Vernon

Contact: Bev Fester 250-542-7668, [email protected]

Penticton Retiree Christmas LuncheonSunday, December 8, 11 am, Penticton Lakeside Resort

Contact: Penticton: Rogie 250-492-6122

Oliver: John Wilson 250-498-6612

Prince George Holiday DinnerSaturday, December 7, Reception at 6:00 pm

Prince George Civic Center

Entertainment by Sound Addiction

Sunshine Coast Holiday LuncheonWednesday, December 11, 11:30 am

Sunshine Coast Golf & Country Club

South Island Retiree Christmas LunchFriday, December 6, 2013, 11:30 am

Uplands Golf Club, 3300 Cadboro Bay Rd, Victoria

Contact: Cathy Brankston 250-383-2366

Upper Island Christmas LuncheonSunday, December 15, 1 – 4 pm, Filberg Centre, Courtenay

Contacts: Gordon Cromer 250-923-4668, [email protected]

Kirsten Jeffrey 250-757-9776, [email protected]

Vancouver Christmas DinnerSaturday, November 30, Brian Canfield Centre, Burnaby

Contacts: Holiday Banquet Line 604-432-2946

West Kootenay TELUS Community AmbassadorChristmas DinnerSaturday, December 14, Happy Hour 6 pm, Dinner 7 pm

Best Western Baker Street Inn, Nelson

Contact: Isabel Wiese 250-352-3418

Sunshine Coast

Manjit Kang 604-886-4964 [email protected]

Upper Island

Gordon Cromer 250-923-4668 [email protected]

Shirley Harris 250-339-5917 [email protected]

Vancouver

Patti Armstrong604-525-6505 [email protected]

Vernon

Colleen Dix250-558-8585

West Kootenay

Marge (Gould) Witton 250-352-5454 [email protected]

Jean Peloso 250-352-6998 [email protected]

Ontario

Barrie

Brenda Simpson 705-792-3641 [email protected]

Ottawa

Terry Wright 613-266-4877 [email protected]

Toronto Central

Crystal Brummell 416-883-4592 [email protected]

Toronto East

Vonnette [email protected]

Quebec

Montreal

Jeannot Martel514-788-8249 [email protected]

Quebec City

Jo-Ann Bourque 418-977-9101 [email protected]

Rimouski

Josée Lévesque 418-722-1433 [email protected]

Atlantic Canada

Jaye [email protected]

Welcoming our three newest Ambassador clubs

Coming to the aid of victims in Lac-Mégantic

(see page 14)

What’s inside: Welcoming our three newest Ambassador clubs > TELUS Day of

Giving 2013 a resounding success > Recognizing your efforts to give back >

Lending a hand for Alberta flood relief > Six more TELUS Community Ambassadors

become Legends > Stepping up for a cure: TELUS Walk to Cure Diabetes >

TELUS two‑for‑one stock split completed >


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See inside for the complete story

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