COMBS FORD SURGERY

Patient Information Screen October 2015

Book yourSeasonal Flu Vaccination now!

STAY SAFE THIS WINTER

Free vaccinations if you are;Over 65A CarerPregnant

Or suffer from;Heart problems or a chest complaintAsthma requiring regular inhalersKidney disease or diabetesLowered immunity or are a stroke victim

SEASONAL FLU CLINICS

Saturday 17th October 2015and Wednesday afternoon & evenings

during October

Please note that these sessions are for patients eligible for the free seasonal flu vaccination –

booked appointments and walk in appointments available

SEASONAL FLU CLINICS

This year all children aged 2, 3 and 4 years old on the 31st of August 2015 will be offered a flu vaccine administered via a nasal spray.

Please contact reception AFTER 5th October to book.

FLU CLINICS

St Elizabeth Hospice will be collecting on

Saturday 17th October and would appreciate your support, thank you.

SEASONAL FLU CLINICS

New shingles vaccination Available NOWVery strict age criteria apply - Please give your date of birth at reception and an appointment will be booked if appropriate

SHINGLES VACCINE…..

Missed Appointments

92 clinician’s appointments were missed

during SeptemberPlease remember to cancel your

appointment if it is no longer needed

PATIENT INFORMATION

If you cannot attend your appointment for any reason, please let us know as soon as possible. We can then offer the

appointment to someone else.

Thank you for your co-operation.

PATIENT INFORMATION

Photos of “the team” are now on display in the waiting room to

help you identify your clinician or staff members.

We hope this helps!

WHO’S WHO AT COMBS FORD SURGERY

Appointments will be available with the Doctor, Nurse, Emergency Care Practitioner or Health Care Assistant until 7.30pm

Appointments can be booked in advance

WEDNESDAY EVENING CLINICS

Midwife’s clinics are held at Hillside Community Centre (Sunshine Group)

and patients will also be seen at Acorns Children’s Centre, Violet Hill Road, Stowmarket

MIDWIFE CLINICS

The surgery will no longer be open for clinics or the

collection of prescriptions on Saturday mornings from the 1st

of October 2015.

SATURDAY MORNING

Elizabeth Storer, Community Development Officer from Healthwatch Suffolk will be visiting the practice on

Wednesday 7th of October and Tuesday 13th October.

Elizabeth will be speaking to patients in the waiting room to gain their feedback on the service we provide at the surgery.

Patients are also able to give feedback via the Healthwatch Suffolk website www.healthwatchsuffolk.co.uk

HEALTHWATCH SUFFOLK

The Practice will be closed for essential staff training on the following dates -

Wednesday 14th October 1-6.00pm (followed by late opening 6.00-7.30pm)

Thursday 12th November 1-6.30pm

Wednesday 9th December 1-6.00pm(followed by late opening 6.00-7.30pm)

SURGERY CLOSURE- STAFF TRAINING

Informed implied or expressed consent will be obtained before any procedure or examination is carried out.

An explanation will be given to the patient sufficient to understand the procedure.

Should the procedure carry a risk that the patient is likely to consider as being substantial, expressed consent (written or verbal) will be obtained. Copies of the consent policy are available on request.

CONSENT

The Practice operates a zero tolerance policy

We will not hesitate to remove patients from  our list who:• are violent or abusive to any Practice member. • use or condone threatening or violent

behaviour. • cause damage/steal from the Practice's

premises/staff/patients. • obtain drugs and/or medical services

fraudulently. We ask you to treat your GPs and their staff

courteously at all times.

ZERO TOLERANCE