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© 2009 Pankaj Ghemawat
Globalization of Business Enterprise(GLOBE)
0. Introduction: Globalization
Professor Pankaj Ghemawat
SAMPLE
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GLOBE Class Outline
Module I. Introduction: Globalization (3)
Module II. The CAGE (Cultural–Administrative–Geographic–Economic) Distance Framework (7)
Module III. Maximizing Global Potential (2)
© 2011 Pankaj Ghemawat
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Globalization and Business
In real estate, the mantra is 'location, location, location.' For global brand managers, it might be 'localise, localise, localise.‘
—A consultant
There is a balance on the spectrum between “local” and “global” that represents the “sweet spot”…[and makes for] “the race to the middle.
—A manager
The world got flat…[creating] a global, Web-enabled playing field that allows for…collaboration on research and work in real time, without regard to geography, distance or, in the near future, even language.
—A journalist
© 2011Pankaj Ghemawat
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Levels ofInternationalization
Telephone calls
Immigrants (to Population)
Direct investment
Equity investment
Exports (to GDP)
20% 40% 60% 80% 100%
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University Students
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Six Critiques of Semiglobalization
1. Flat tomorrow if not today
2. The crisis changes everything
3. Its all about information/intangibles/interactions
4. Think about culture and politics, not just economics
5. Remember (U.S.) hard power/military hegemony
6. Tom Friedman’s critique
© 2011Pankaj Ghemawat
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Inbound FDI as % Of Gross Fixed Capital Formation*
*The two estimates for 2009 are upper and lower bounds Source: UNCTAD, World Bank World Development Indicators, estimates
20%
18%
16%
14%
12%
10%
1970 1975 1980 1990 19951985 2000 2005 2010
8%
6%
4%
2%
0%
“1. Flat Tomorrow If Not Today”
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“2. The Crisis Changes Everything”
Global spread of crises from major financial centers for more than 200 years
Recurrent sense that “This time, its different”
This time around,
“Everything is fine because of globalization, the technology
boom, our superior financial system, our better understanding
of monetary policy and the phenomenon of securitized debt.”
© 2011Pankaj Ghemawat
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“2. The Crisis Changes Everything”
Average Net Capital Flows for 12 Major Economies׀current account׀) as % of GDP)
0%
1%
2%
3%
4%
5%
6%
© 2011Pankaj Ghemawat
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Post Crisis Strategy
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“2. The Crisis Changes Everything”
0% 5% 10% 15% 20% 25% 30% 35% 40%
Direct Investments
Venture Capital
Equity Investments
Bank Deposits
Governmental Debt
Recent Levels of Cross-Border Financial Holdings
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“3. Information is IT”
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
European News
U.S News
Internet traffic
Patents
Tourist arrivals
Immigrants (to population)
Telephone calls
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
European News
U.S News
University students
Internet traffic
Patents
Tourist arrivals
Immigrants (to population)
Telephone calls
Levels of Internationalization
© 2011Pankaj Ghemawat
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Administrative Distance
Geographic Distance Economic Distance
“4. Think Culturally/Politically”The CAGE Distance Framework
*Pankaj Ghemawat, “Distance Still Matters,” HBR, September 2001
Cultural Distance
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Personal Contact • Intl. travel and tourism• Intl. telephone calls• Intl. remittances/personal transfers
Political Engagement• Intl. org. membership• Treaties ratified• UN peacekeeping contributions• Governmental transfers
Technological Connectivity• Internet users• Internet hosts• Secure servers
Economic Integration• Trade• FDI
“4. Think Culturally/Politically” A.T. Kearney/Foreign Policy Globalization Index
© 2011Pankaj Ghemawat
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U.S Military Interventions
“5. Hard Power/Military Hegemony”The Pentagon’s Old “New Map of the World”
© 2011Pankaj Ghemawat
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Trade Disputes
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6. The Friedman Critique
“Ghemawat’s data are narrow.”
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Bases of Globaloney
Lack of data
Projection bias
“People believe what they want most or fear most”
Social pressures
Media hype
Techno trances
© 2011Pankaj Ghemawat
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Technotrances
The extension and use of railroads, steamships, telegraphs, break down nationalities and bring
peoples geographically remote into close connection commercially and politically. They make the world
one.-David Livingstone, 1850s
The airplane and wireless know no boundary. They pass over the dotted lines on the map without
heed or hindrance. They are binding the world together in a way no other system can.
-Henry Ford, My Philosophy of Industry, 1929
We live in a single constricted space…The new electronic interdependence recreates the world
in the image of a global village.
-Marshall McLuhan, The Gutenberg Galaxy, 1962
The world got flat…[creating] a global, Web-enabled playing field that allows for multiple forms of
collaboration on research and work in real time, without regard to geography, distance or, in the near
future, even language.
-Thomas Friedman, The World is Flat, 2005© 2011Pankaj Ghemawat
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GLOBE
1 Grolsch: Growing Globally
2 The Globalization of Cemex
3 Globalization of Business Enterprises
I.Introduction: Globalization
4 Star TV
5 Cultural Differences
6 Endesa de Chile Investing in Peru
7 Administrative Differences
8 The Indian IT Services Industry
9 Haier in the US in 2008
10 Mittal Steel in 2006
II.The CAGE (Cultural-Administrative-Geographic-Economic) Distance Framework
III. Maximizing Global Potential
11 The Policy Agenda
12 The Personal Agenda
© 2011Pankaj Ghemawat
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The Focus on Differences
1. Empirical evidence
2. Typical objections
3. Fundamental bias
4. Private and social implications of the bias
5. Logical interest
6. Expert recomendations
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Zero Globalization Complete GlobalizationSemiglobalization
The Scope for Distinctively Global Content
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Expert Recommendations
“Results of the Ghemawat, Yeung, AACSB survey suggest a robust organizing
framework for questions related to content. In the survey, thought leaders
across disciplines were asked:
“What international elements of [your discipline] do you believe are
important for functional/general managers with expertise in the
international dimension of business to master?”
Six categories of environmental/contextual differences emerged from a
careful analysis of the responses: cultural, legal/regulatory, political,
economic, and other”
-AACSB Report on the Globalization of Management Education, 2011
© 2011Pankaj Ghemawat
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Three Key Points
Recognize that differences matter--that the world isn’t
perfectly integrated
View the world—differences and similarities—from a
particular perspective
Remember that the real challenge is not just to understand
differences but to address them
© 2011Pankaj Ghemawat
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The Globalization of Firms
Businesses visible hand of globalization
Nearly 60% of sales, assets and employment of 100 largest
nonfinancial corporations outside home country
All but the very smallest companies tend to be exporters and
importers
Imports associated with significant innovation and
productivity gains
Typical aspiration to (continue) increase rather than hold
steady or decrease
© 2011Pankaj Ghemawat