christopher lyon ntea director of fleet relations · operator training —improper use of equipment...
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Christopher Lyon
NTEA Director of Fleet Relations
About NTEAEstablished in 1964, NTEA – The Association for the Work Truck Industry,
represents more than 1,950 companies that manufacture, distribute,
install, sell and repair commercial trucks, truck bodies, truck equipment,
trailers and accessories. Buyers of work trucks and the major commercial
truck chassis manufacturers also belong to the Association. NTEA
provides in-depth technical information, education, and member programs
and services, and produces The Work Truck Show®.
No industry trade association rivals NTEA’s knowledge of work trucks or
offers a more comprehensive slate of products, services and tools to help
businesses expand and thrive.
The Association maintains administrative headquarters in suburban Detroit
and government relations offices in Washington, DC, and Ottawa, Ontario.
Our mission
NTEA exists to further the knowledge, growth
and profitability of the work truck industry.
Our vision
NTEA is recognized globally as the undisputed
resource and advocate for the North American
work truck industry.
Association profile
47%
29%
24%
Distributor
Manufacturer
Associate
More than 1,950 companies
Truck equipment distributors
Truck equipment manufacturers
Truck dealers and fleets, chassis
OEMs and leasing companies
Office locations
Farmington Hills, Michigan (administrative headquarters)
Washington, DC (government relations)
Ottawa, Ontario (government relations)
Founded in 1964
Technical support
Government advocacy
Workforce development
Events & training
Industry resources
Business distinction
Partner services
Affiliate divisions
Connections
ntea.com/memberbenefits
Fleet management
Daily decisions
Good data backs up experience
Importance of data
Maintenance and operational data
Performance data
Utilization
Finding data
Multiple data collection methods
Onboard data loggers
CAN bus downloads
Telematics systems
Finding data
Reasons
Identify need for increased (or decreased)
maintenance
Improvement of maintenance procedures
Specification changes for new equipment
Operator training — improper use of equipment
Utilization of current equipment
Evaluate your data
Defining a vehicle duty cycle
Telematics data
Driver logs
Dispatcher records
Maintenance records
Drive and duty cycle
Average speed
Maximum speed
Idle time
Power export time (PTO)
Continuous running time per cycle
Drive cycle
Your fleet probably has multiple drive cycles.
Urban, suburban, rural
Different vehicle applications
Seasonal differences
Drive cycle
Drive cycle graph
A drive cycle defines how a vehicle is utilized
Graphically, a drive cycle is a series of data points representing the speed
of a vehicle versus time
Maximum speed
Average speed
Starts and stops
Idle time
Engine off time
Drive and duty cycle
Urban dynamometer driving schedule
Hours of use per day
Days of use per week
Total miles driven per measurement cycle
Percentage of on-road versus off-road driving
Loaded versus empty usage
Duty cycle
Use historical data for truck design
Match operational and environmental
operating environments
Electrification
Alternative fuels
Data-driven truck design
Horsepower — How much is enough?
Vehicle performance requirements
Energy requirements
Data-driven truck design
Process improvement
Operators can impact the bottom line
Reduced crash incidents
Improved fuel economy
Extended brake life
Reduced engine and transmission wear
Historical data is a valuable resource
Review unscheduled work. Should it
be incorporated into a PM program?
Effectiveness — Scheduled versus
unscheduled
Data — Leverage it to your benefit
Telematics — In the beginning
Traditional routing
Traffic avoidance
Geofencing
Idle management/reduction
Driver feedback/behavior modification
Inventory management/weight reduction
Fault codes
Maintenance optimization
Telematics — Leverage it
Fleet management companies
OEMs
NTEA (ntea.com/technicalresources)
Work truck design and compliance
Weight distribution and payload analysis
Department of Transportation regulations
Sustainable and alternative fuel technologies
Industry data
Fleet organizations
Internal data and your cross functional team
Available resources
Questions?
Thank you.
Christopher Lyon
Director of Fleet Relations
248-479-8196
37400 Hills Tech Drive, Farmington Hills, MI 48331 ǀ 800-441-6832 ǀ ntea.com ǀ [email protected]