chapter 8-mis personnel

8/17/2019 Chapter 8-Mis Personnel

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MIS PERSONNEL

• Chief Information Officer (CIO)

• Data Processing Director

• System Analysts• Programmers

• Database Administrators

• Telecommunication and Netor! "anagement

• Information Center Personnel

• OA Personnel

• Com#uter O#erations Personnel


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SYSTEM ANALYSTS• Characteristics of System Analyst

$ Are technology #rof% charged ith analy&ing' designing

im#lementing large C ISs% $ They ha*e crucial interface among users' to# mgt'

#rogrammers'

$ They must #ossess domain technical +noledge

•Im#ortance of System Analysts

• ,e-uired S!ills of a System Analyst

- Communication Ability. /ogical Ability

. Creati*ity

. Technical Com#etence

0 1ra#hical

0 Narati*e

0 2uantitati*e- 1eneral usiness +noledge


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SYSTEM ANALYSTS

Three ty#es of organi&ations em#loy SAs• usiness Organi&ations

$ "ost SA are em#loyed by Organi&ations' in hichthe system or! is done%

$ They are in.house em#loyees' ho design the systemithin the firm under directions of mgt

• The manufacturer of Com#uting 3-ui#ment $ 4ho assist sales re#resentati*es in selling e-ui#ment

assist customers in installation etc• "anagement Consulting 5irms

$ A6C firms' 3DP System that s#eciali&ed in com# #roblems


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PROGRAMMERS

• Application Programmers

code a##lication #rograms $ the softare that ser*esthe direct needs of end.users%

• Maintenance Programmersare res#onsible for maintaining' u#dating !ee#inga##lication #rograms running for years after they ereinitially ritten

• System Programmerscode #rograms for system $ the softare hichenables the a##lication #rograms to run%


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TELECOMMUNICATION

NET!OR" MANAGEMENT

• Telecomm#nication net$or% managers areresponsi&le 'or meeting t(e )ata comm#nicationnee)s o' #sers in t(e organi*ation

• T(e increasing tren)s to$ar)s net$or%ing )istrite) processing (as increase) t(eimportance pre+alence o' t(ese positions,

• T(e in)i+i)#als in t(ese o&s are responsi&le 'or all

siness telecomm#nication system. incl#)ing+oice +i)eo comm#nications,

• LAN A)ministrators are more common in

organi*ations


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IN/ORMATION SYSTEM

PERSONNEL

• In'ormation Center 0IC1 is #s#ally esta&lis(e) to(elp en)-#sers c(oose t(e )ecision-s#pportreso#rces t(ey nee) in or)er to &etter per'ormt(eir o&s

• T(ey are responsi&le to train t(e #sers to #sespeci'ic so't$are pac%ages

• Are responsi&le 'or s#pporting #sers on contin#ing&asis

• Are responsi&le 'or setting stan)ar)s t(at promotet(e sensi&le gro$t( o' personal comp#ting

reso#rces $it(in t(e 'irm,


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O//ICE AUTOMATION

PERSONNEL

• An OA gro#p is responsi&le 'or pro+i)ing t(e 'irm$it( a cost e''icient. integrate) approac( to #ses#c( o''ice tec(nology as electronic )oc#mentprocessing email

• T(ey are responsi&le 'or setting #p a long-rangeplan 'or OA arranging 'or )emonstrations. an)(elping en)-#sers $it( system c(oices,


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chapter 8-mis personnel

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