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Bon Secours Virginia PHA Leader Calls

Friday, May 10, 2013 & Monday, May 13, 2013

Agenda

• Welcome and Introductions- Jim Godwin• Reflection- Vickie Humphries• Overview of Personal Health Assessment 2013- John Bowe• BSV Goals, Stretch Goals and ACO participation-Jim Godwin• Leadership Support- Jim Godwin• Q&A - All

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How do I verify that I completed the incentive requirements?

General FAQs

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If I am a new hire or newly eligible, what are my requirements for getting the

wellness incentives?

• Hired/eligible between 9/1/12 and 2/28/13

○ Must complete Healthy Weight

○ Must complete Routine Annual Physical

○ Must complete PHA

• Hired/eligible between 3/1/13 and 5/30/13

○ Automatically get $300 incentive for Healthy Weight

○ Automatically get $300 for Routine Annual Physical

○ Must complete PHA

• Hired/eligible between 6/1/13 and 9/1/13

○ Automatically get $300 for Healthy Weight

○ Automatically get $300 for Routine Annual Physical

○ Automatically get $300 for PHA (encourage completion to

maximize options for the following year)

General FAQs

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Can I get my routine annual physical and my biometrics screening for the

PHA done at the same time? If yes, what else do I need to do?

Yes, you can have your physician complete your routine annual physical and your

biometric screening at the same time. However, in order for both components to

count, they must be completed between April 1st, 2013 and June 30th, 2013. In

addition, if you are opting to have your biometric screening done by your physician

rather than attending an onsite biometric screening you must have your physician

complete the PHA Health Screening Verification Form.

General FAQs

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Can my Spouse/LDA take the PHA?

Spouses currently on the Bon Secours Medical Plan are welcome to participate in the PHA.

They are welcome to attend any of the onsite biometric screenings and can log on to

bonsecourswellness.com to complete the online wellness profile. The Spouse/LDA ID is the

employee’s Lawson # plus “S” (e.g. 00000S). The initial password is the Spouse/LDA date of

birth (format mmddyyyy, no slashes or spaces).

Virginias Only

If your Spouse/LDA completes both parts of the PHA (biometric screening and

online wellness profile) you will earn a taxable $300 cash award (paid through the

employee’s paycheck)

What if I’m on a Leave of Absence during this year’s PHA?

If you are on a Leave of Absence during the PHA period, you can still go online to

complete your online wellness profile and you can have your physician complete

your biometric screening. Your physician will have to complete the PHA Health

Screening Verification Form.

PHA - General

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Can I attend an onsite screening at another local system?

Yes. You can check the biometric screening schedule for other local systems on

the bonsecourswellness.com home page by clicking the Calendar link at the top of

the page.

Do the biometrics that my PCP took during my routine annual physical

count toward meeting the biometric screening requirement for the PHA?

Yes, as long as the biometrics were performed between April 1st, 2013 and July

31st, 2013 and you complete and submit a PHA Health Screening Verification form

Virginias Only

Employees may get the biometric screening at the Good Health Clinic. Spouses

must attend one of the in-person screenings in order to be eligible for the taxable

$300 cash award.

PHA – Biometric Screening

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I took the online wellness profile last year. Do I have to take it again this

year?

Yes, you need to complete the online wellness profile each year that you want to

earn the PHA wellness incentive.

PHA – Online Wellness Profile

Spouse/Legally Domiciled Adult PHA Participation

WHO: Bon Secours Virginia Spouse/LDA currently enrolled in the Bon

Secours Medical Plan

WHAT: Offered the two-part PHA, for FREE! attend an on-site biometric

screening AND complete the online wellness profile. Must complete the

screening on-site and not with PCP

WHEN: Deadline July 31 – employees

Deadline June 30 - spouses

WHY: Know your Numbers! Spouse/LDA on the Medical Plan who complete

both parts of the PHA, will earn a taxable $300 cash award (issued in BSV

paycheck after September 2013) 10

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How long will it take for my routine physical to show up on

bonsecourswellness.com?

If you use a in-network provider that files the claim on your behalf, it could take 2

months or perhaps longer depending on when the claim is incurred versus when it

is submitted and processed. The longest delays occur when the physical is

completed at the very end of a month but isn't submitted and received by the

medical carrier until the next month. Prior to the badge showing on

bonsecourswellness.com, if you are a United Healthcare member you can login to

myUHC.com and verify that the claim is showing in your history and that it was

paid at 100% with no copay (indicating that it was processed as a routine annual

physical).

Routine Annual Physical

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How do I know if my physician coded my claim correctly?

Check to see if you've earned the Routinely Healthy badge on

bonsecourswellness.com. Click on Badges Earned under your Profile or click on

Our Incentive Program under the Discovery section.

If your badge isn’t showing up and you are a United Healthcare member you can

also login to myUHC.com and verify that the claim is showing in your history and

that it was paid at 100% with no copay (indicating that it was processed as a

routine annual physical and the claim just hasn’t been loaded into

bonsecourswellness.com).

Does my physician have to fill out a form when I get my physical?

The only time a form will need to be completed is if your physician doesn’t code

your visit as a routine annual physical or in some cases when you use an out of

network physician. Go to IRIS, Human Resources, Benefits and click on the

“When to Use a Physician Form” link for more details. http://spweb/hr/benefits/Wellness%20Incentive%20Resources/When%20to%20Have%20Physician%20Complete%20Form%20for%2

0Physical.pdf

Routine Annual Physical

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What if I’m pregnant and will have a BMI over 27.5 for this year’s PHA?

The best course is for you to complete 50 Daily Challenges to earn your Healthy

Weight badge. If you are physically unable to complete any of the options to earn

the Healthy Weight badge you can file an appeal after July 31st.

Healthy Weight

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Can I skip the online wellness profile so that I can access the other features

of bonsecourswellness.com (e.g., the Daily Challenge)?

You can't skip the online wellness profile if you log in using your computer.

However, if you have a smart phone and you download the

bonsecourswellness.com app (see instructions below) you can get to your home

page without completing the online wellness profile.

Bonsecourswellness.com

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How do I download the bonsecourswellness.com app?

Bonsecourswellness.com

1. Open the Internet browser

on your phone and type in

www.bonsecourswellness.com.

2. Click “Start!”

and then enter

your

login information

as prompted and

click “Log In”

3. When the page loads, select

your Menu button, and then choose

“Add shortcut to home” (*Please

note, some phones may list this as

“Add to Home Screen”).

4. Return to Home Screen and you

will see your newly installed Motivation

Alliance app! (*Be aware that some

phones have more than one home

screen so the app may have settled

on a subsequent page if there is no

extra space on your primary home

screen.)

You will need to dress in comfortable clothing and be prepared to take your shoes off.

You can attend screenings at any location and we will try to get you in and out as quickly as possible. Please plan a few extra minutes because your biometrics will be uploaded into the portal immediately.

While waiting you will be asked to complete a communication survey that evaluates the current avenues being used by Employee Wellness. Once you complete the screening and survey, you will be entered into a prize drawing.

If you cannot make it to one of the screenings, you can complete the biometric screening with your physician. Be sure to print off the form to take with you which is located on IRIS, under benefits or on the Wellness Website under forms

What To ExpectAt the Screenings

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NEW

FORMS, where do I find them?

• PHA Biometric Screening Verification Form – Blog-Virginia

• Adult Routine Physical Form - Blog-Virginia

• Badge Explanation Flyer - Blog-Virginia

• Screening Calendar - Calendar Tab

• How to Complete the Online Wellness Profile – Blog-Virginia

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Motivation Alliance – www.bonsecourswellness.com

Local System Targets &

Leadership SupportJim Godwin, VP Human Resources

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Goals

92.1% 94% 95%

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Bon Secours Richmond

2012 2013 Stretch Goal

Goals 2013

86.5% 90% 92%

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Hampton Roads

2012 2013 Stretch Goal

How can leaders help?

Communicate the dates/ times of screenings in your facility/location

Clarify that all staff in BSV are eligible to participate in the PHA and are eligible for prize drawings.

Direct staff to Motivation Alliance website for On-line Profile and other information about wellness services

Provide the opportunity for staff to attend the in-person screenings

Generate enthusiasm to encourage participation – lead by example!

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Feedback/Questions