benz/quantum health and engagement results

Health and engagement survey results: What matters now

These are among the top-line findings from a Benz

Communications and Quantum Workplace survey of

more than 2,000 U.S. employees. Learn more about the

survey results at benzcommunications.com/resources

Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.

© Benz Communications 2014. All rights reserved1

http://benzcommunications.com/resources

Americans need to connect the dots

between money and medical care

Across diverse demographics and income

levels, American workers say they have

enough information to get the right health

care for their families. However, they don’t

ask health care providers, “How much will it

cost?” nearly often enough. Those five words

can be the difference in hundreds of dollars in

medical bills—which can lead to financial

crisis. Bankruptcy caused by medical debt

affects 1.7 million Americans each year.

Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.

© Benz Communications 2014. All rights reserved2

Blindsided by the bill

3Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.

© Benz Communications 2014. All rights reserved

Not my money, not my problem

High earners are able—but clearly unwilling—to take the lead

in making cost considerations top of mind.



Mother knows best

Parents—whether single or married—are more likely than

non-parents to feel confident in their health care navigation

skills.



Companies can spark cost conversations



Companies and managers that promote

healthy living spread good habits



Humans are highly social beings, leaning

heavily on camaraderie and community

to be happy and successful. This social

nature extends to workplace health

promotion programs, as employees with

access to a workplace wellness program

and support from their managers are

more likely to commit to healthy habits.

If you build it, they will come



Education affects inspiration



As education levels

decrease, inspiration

increases. Employees

with lower education

levels—particularly those

with only a high-school

education—are 8% more

likely to be inspired by

workplace wellness

than employees who are

highly educated.

Healthy workplaces inspire engagement



* Engaged employees are characterized by highly favorable perceptions related to workplace

teamwork, manager effectiveness, trust in senior leaders, trust in coworkers, retention,

alignment with goals, feeling valued, individual contribution, job satisfaction and benefits.

Managers need to do more walking, less talking



86% of employees trust

their senior leaders. Yet,

just 60% of employees say

their manager supports

their health.

Why? Likely because

although nearly 70% of

employees get frequent

communication about

health and wellness, just

55% say their leaders

model healthy behavior.

Employees remain attached to company-sponsored

health benefits, despite wider market options ushered

in by health care reform



When the Affordable Care Act first was

signed into law in 2010, many experts

predicted the law would break the familiar

and long-standing coupling of employment

and health insurance. However, this has not

materialized—nor does it appear to be

something that workers want. Rather,

employees report a strong attachment to

employer-sponsored health insurance, and

by extension, their employer.

Health coverage creates lasting ties



When it comes to health benefits, most employees are smitten:

Few employees looking to live the single life



When it comes to

employer health

benefits, only

Most employees willing to break up over health benefits



Employees value open, frequent benefits

communication from leaders—but companies

missed an opportunity with health care reform



Everyone wants leaders who are straight

shooters—people who will tell the truth

early and often, even if the information is

negative. The more often employees hear

from managers and company leaders about

their health benefits, the more their trust in

those individuals rises. This remains the

case particularly when benefits changes are

complex and/or contentious, like coverage

shifts sparked by the Affordable Care Act.

More communication correlates to more trust



An open-door policy nurtures workplace wellness



Among employees who say

their manager supports their

efforts to be healthy, 83% say

there is open communication

between employees and

managers. When managers

don’t support healthy living,

43% report an open dialogue.

With communication, ACA is the elephant in the room



Among employees who

say their manager

supports their efforts to

be healthy, 83% say there

is open communication

between employees and

managers. When

managers don’t support

healthy living, 43% report

an open dialogue.

With communication, ACA is the elephant in the room



Even though most experienced

ACA changes negatively:

* Hostile employees are characterized by highly unfavorable perceptions related to workplace

teamwork, manager effectiveness, trust in senior leaders, trust in coworkers, retention,

alignment with goals, feeling valued, individual contribution, job satisfaction and benefits.

About the data: Statistics are from Employees speak

out: Benz/Quantum 2014 health and engagement

survey, conducted in October 2014, gathering opinions

of more than 2,000 employees. Quantum Workplace,

the firm that manages the annual Best Places to Work

Program, collaborated with Benz Communications, a

marketing firm specializing in employee benefits, to

produce the survey and findings. Learn more about the

survey results at benzcommunications.com/resources

and about Quantum Workplace’s engagement model

at quantumworkplace.com.



http://benzcommunications.com/resources

http://quantumworkplace.com

benz/quantum health and engagement results

Healthcare

benz communications

engagement survey results

rights reserved education

rights reserved companies

rights reserved mother

rights reserved humans

right health care

health care providers