bb project guidelines (part four) : marketing strategies
TRANSCRIPT
Buyer Behavior
MKTG 1052
PROJECT GUIDELINES
(Part Four)
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BB Guidelines (Part Four) copyright of BBAdvisor
Continuing from Part Three..
• The last section of the report deals with
– Analysis of Marketing Strategies
– Evaluation and Recommendations
• Analysis of marketing strategies means
what is currently being done; on the other
hand Evaluation means to assess the
effectiveness
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Note: This is the section where you can excel by
demonstrating applications of marketing strategy to BB theory; but too many students don’t do well in this section
The reason is that they are unable to see the connection between BB theory and marketing
If you listened to my lectures, I kept telling all of you to pay attention to the sections at the end of each chapter that shows examples of marketing applications to the respective concepts and theories
Perhaps you should survey those sections of the text to examine the examples
But of course you need to also contextualize the marketing strategies to fit specifically to the nature of your chosen product and brands.
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Section 7.1
7.1 Compare the marketing approach of your chosen and a competitor’s product. On the basis of your research, explain:
• - How the firm’s current marketing strategy can account for the product’s success, and
• - How the marketing mix supports a particular positioning statement
• This can be done in terms of comparing:
• The emphasis is on the word ‘current’- that means focus on explaining the existing marketing mix strategies and to what extent these account for the relative success of the product as well as reinforcing its positioning strategies
• We need to go through each element of the marketing mix to comment accordingly
• Also show how each element of the MM reinforces a consistent positioning strategy for the brand
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Applying BB concepts to MM
• There is NO hard and fast rule as to how to fit the concept to the MM element (4Ps)
• You are free to choose BUT be selective when you apply MM concepts
• You need to ensure that the BB concept is relevant
• You have been told many times in my class to refer to the marketing application sections at the back of the book chapters.
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Marketing Mix Strategy:
Instruction (as per
guidelines)
Interpretation/ what needs to be
done:
Here you want to explain how the product is perceived
and used by your customers. What unique positioning
does it have? (draw a positioning map to demonstrate).
What are the points of differentiation? Tangible or
intangible?
Evaluative criteria used in product assessment (Attitude
chapter). List and rank the attributes.
IF your product is considered an innovation then you
need to discuss the material found in Chapter 14
(diffusion of innovations).
Factors that could impede rapid diffusion means the
‘factors’ (relative advantage, compatibility, complexity,
trialability and perceived risk) – these factors need to
be NEGATIVE in order to impede diffusion of the
innovation.
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Product – What
characteristics of the
physical product and
or service appeal to
how the product is
positioned for each
segment? Is the
product considered an
innovation? What
characteristics could
possibly impede rapid
diffusion?
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Instruction (as per
guidelines)
Interpretation/ what needs to be done:
Price – Is price
considered an
important evaluative
criterion? How
readily would this
segment respond to
price reductions? Is
price relevant as an
indicator of status?
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Marketing Mix Strategy:
Discuss the perception of price in
relation to
perceived quality and discuss the price
differences with competitor brands and
reasons for the differentials.
The nature of the product would
determine pricing strategy and
customer sensitivity to price changes.
You could use the theory of JND to
discuss this.
For status goods, pricing is a surrogate
measure of status and quality.
Instruction (as per
guidelines)
Interpretation/ what needs to be
done:
Promotion –What
values are important for
each segment that can
be used in a
communication strategy?
What media is currently
used? How effective do
you believe is this
strategy?
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Marketing Mix Strategy:
Discuss briefly about the main types of
promotions methods used by the brand.
Will it use more advertising (above the
line) or sales promotions (below the line)?
What is the differences in buying
behaviour as a result of using these two
forms of promotions. Also consider, where
relevant the new media such as Internet,
SMS and others.
Comment on the relative effectiveness
might be explained through different
theories such as perception, learning and
even the ELM model.
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Instruction (as per
guidelines)
Interpretation/ what needs to be
done:
Place- Do the
different segments
have differing
requirements of the
distribution system?
What type of
distribution system is
consistent with the
lifestyle(s) of each
segment?
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Marketing Mix Strategy:
Do different customers buy at
the store (what types of
stores are preferred?) or
online.
Distribution system : brick
versus click. Impact of online
retailing.
Research from Chapter Six
(outlet selection).
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Some possible BB concepts that you can link to
the different elements of the MM
Marketing
Mix Element
Consumer Behavior Concepts that could be
applied: **
Product Product positioning. Evoked set. Brand Image. Stimulus
Generalization (for product line extensions). JND (product quality)
Evaluative criteria (attitude chapter as well as alternative
evaluation chapter)
Price Price as a surrogate measure of quality. JND (price changes)
Promotion Information processing and selective perception.
Memory (learning).
Elaboration likelihood model
Place Outlet selection and purchases.
Store environment and impact on shopping and buying
Online purchasing (unique characteristics compared to in-store)
** : this list is not exhaustive; you can apply whatever BB concepts you
deem relevant. You don’t need to follow this suggested matrix if you are
not able to develop the linkages.
7. Evaluation
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Instruction (as per
guidelines)
Interpretation/ what needs to be
done:
7. Evaluation and
Recommendations
This section of your report
should clearly assess each
marketer's application of
knowledge of consumer
behaviour theory and principles
investigated in sections 3-6.
On the basis of this evaluation,
explain which of the two
marketing/advertising
campaigns- that of your chosen
product and competitor’s
product-the group considers is
more effective in contributing to
the overall success of the
product. Clearly discuss and
justify your reasons.
This is a summative section where you
develop an overall assessment of the
relative effectiveness of the two different
brand campaigns- which in your own
opinion is more effective and give some
brief reasons why.
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7. Evaluation
Instruction (as per
guidelines)
Interpretation/ what needs to be
done:
The evaluation should
also include future
recommendations for the
company in terms of its
• product positioning
Marketing mix on
• product (goods and
services)
enhancements
• improved marketing
communications
• improved purchase
experience
• identifying potential
new customers
• enhancing customer
satisfaction
Briefly provide some suggestions as to
how they could change or improve the
current marketing strategies and what
benefit these changes will make to
enhancing the brand.
Note there are 6 areas (see the bullet
points on the left) that needs commentary
on.