bank of kigali how their kpis link and contribute to the overall kpis of the bank. ... chief...

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AFRICAN BANKERAWARDS 2014

1BANK OF KIGALI e - Newsletter

ISSUE NO. 03/15 I 03rd March 2015

Bank of KigaliManagement Retreat

Bank of Kigali’s management team composed of the Executive team, Heads of Department, Managers and Branch

Managers, attended the annual management retreat held in Gisenyi between 29th January and 1st February 2015

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The Meeting attended by the Executive Team headed by the CEO, all Heads of Departments, Managers and Branch Managers started with introductory remarks by the Head of Department HR & Administration who welcomed all and thanked everyone for sparing their time to attend the retreat.

The CSSO introduced the theme for the retreat as “Transforming the Best Bank to become the Great Bank”. She mentioned that the journey to transform Bank of Kigali to the Great Bank is not a one day or one year journey. It is a journey that will take several years and require concerted teamwork of the management team and the staff that they lead.

The CSSO also emphasized the need for all departments and branch managers to evaluate how their KPIs link and contribute to the overall KPIs of the Bank. She reminded all that all staff must be able to create value for our customers through good service delivery.

Management retreats are valuable experiences and they are fast becoming one of the most effective management tools a company can use. Since people tend to embrace what they have helped to create, a carefully planned retreat will ensure that everyone in your organization will support management decisions.

As the leading Bank in Rwanda, Bank of Kigali needs to not only be a recognizable brand but a leading brand. Bank of Kigali is well capitalized with strong fundamentals and has shown consistent growth. The Management encouraged staff to identify themselves with the growth of the country as Bank of Kigali forms an important part of the economic development of the country.

Management reminded those present of the Bank’s Mission, Vision, and Values of the Bank and encouraged staff to always create value for customers and for staff as well contribute to the innovation of the Bank products and services. The Chief Operating Officer presented the 2015 KPIs and stressed the need to achieve all the set KPI’s. All departments then went on to present their 2014 achievements against set KPIs as well as their 2015 Key Performance Indicators.

The CEO emphasized the need for staff to continually monitor the achievement agreed action plans and target and report progress in the monthly management meetings. He then went on to deliver a training session on value based leadership concepts. These are geared towards equipping staff with the necessary concepts that will assist them in embracing reforms necessary to transform from the Bank from a good to a great Bank.

The CEO also made remarks on Corporate Governance noting that the Bank has put in place the necessary corporate governance structures to ensure that it is being governed in the best interests of the shareholders.

The meeting ended on 1st February 2015 with a summary of the key action points to be implemented by each department.

Bank of Kigali needs to not

only be a recognizable brand but a

leading brand.’

‘

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Retreat Pictorial

Statement of Financial Position as at 31 December 2014Reviewed by External AuditorsFigures in RwF'000

Code Assets 31 Dec 2014 31 Dec 20131 Treasury Operations And Operations with Banks & Other FI 161,947,259 143,342,783

10 Cash In Hand 12,020,669 11,110,210 11 Balance With The National Bank Of Rwanda 31,938,373 21,655,050 12 Balance With Banks And Other Financial Institutions 63,225,028 87,695,479 13 Reverse Repurchase Agreement, Loans & other withdrawn accounts 54,763,189 22,882,044 2 Operations With Clients 233,439,509 199,025,241 20 Overdrawn Accounts ( Overdraft ) 14,243,223 8,984,238 21 Treasury Loans 46,702,373 43,039,009 22 Equipment Loans 103,946,160 54,612,214 23 Consumer Loans 29,240,951 33,652,291 24 Mortgage Loans 35,385,005 49,089,006 27 Other Loans 967,930 7,772,738 28 Receivables In Transit 13,623 18,664 29 Non Performing Loans 2,940,244 1,857,081 3 Financial Instruments 58,818,332 51,039,145

33 Financial Instruments Held To Maturity 58,596,907 50,820,690 34 Equity Investments And Subsidiaries Investments 221,425 218,455 4 Fixed Assets And Other Assets Fixed Assets 28,402,864 28,952,904 41 Intangible Fixed Assets 234,056 239,005 42 Tangible Fixed Assets 20,503,423 21,018,894 44 Receivable Accounts 843,166 633,533 46 Other Assets 600,000 - 47 Suspense Accounts 6,222,219 7,061,472

Total 482,607,964 422,360,073

Code Liabilities 31 Dec 2014 31 Dec 20131 Treasury Operations And Operations with Banks & Other FI 55,144,428 51,535,543

12 Due To Banks And Other Financial Institutions 5,362,378 5,532,246 14 Repurchase agreement,borrowings and other credit accounts 48,994,951 46,003,297 18 Payables In Transit 787,099 - 2 Operations With Clients 324,601,160 280,489,463

20 Credit Accounts Of Customers 319,969,777 275,570,762 28 Payables In Transit 106,642 384,001 02 Accrual Payables In Transit 4,524,741 4,534,700 4 Other Liabilities 13,283,600 19,428,532

45 Payable Accounts 2,335,138 11,556,484 47 Suspense Account 10,948,462 7,872,048 5 Provisions For Contingent Liabilities and Equity 31,042 142,851

51 Provisions for Contingent Liabilities 31,042 142,851 Equity 89,547,734 70,763,684

56 Profit/Loss Allocated To Equity 6,537,638 6,946,241 57 Reserves And Share Premium 57,979,565 49,717,825 58 Share Capital 6,713,706 6,684,500 59 Net Profit/Loss (+/-) 18,316,825 7,415,118

Total 482,607,964 422,360,073

Code Off Balance Sheet Items 31 Dec 2014 31 Dec 201390 Acceptances And Letters Of Credit Issued 44,563,264 49,594,239 91 Acceptances And Letters Of Credit Received 10,155,445 9,956,990 92 Guarantees Commitment Given 28,149,776 27,698,321 93 Guarantees Commitment Received 247,472,866 247,634,509 98 Other Off Balance Sheet Commitments 788,252 479,732 99 Substandard,Doubtful And Loss Off Balance Sheet Commitment 31,453,223 20,236,662

Total 362,582,826 355,600,453

Dr. James Gatera Alphonsine NiyigenaChief Executive Officer Audit Committee Chairperson

Date: 18 February 2015

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BK Q4 2014 and Full Year Financial Results

Statement of Comprehensive IncomeReviewed by External AuditorsFigures in RwF'000

31 Dec 2014 31 Dec 2013Interest Income on Loans 51,909,827 45,210,752 Interest Expense (12,654,600) (10,015,908) Net Interest Income 39,255,227 35,194,844

Net Fees & Commissions income 10,899,154 10,801,253 FX related income 7,724,325 7,476,135 Other Income 301,838 281,008

Net Income from Banking Activities 58,180,544 53,753,240

Loan /Loss Provision (7,542,957) (8,993,999)

Net Operating income 50,637,587 44,759,241

Personnel costs (14,427,737) (11,707,238) Administartion and General expenses (9,787,611) (9,656,130) Depreciation & Amortisation Charges (3,663,534) (4,639,637)

Operating profit 22,758,705 18,756,236

Taxation (4,441,880) (3,926,001)

Net Income 18,316,825 14,830,235

Dr. James Gatera Alphonsine NiyigenaChief Executive Officer Audit Committee Chairperson

Date: 18 February 2015

61.6 63.1 70.8 89.5 123.1

185.1 199.1 233.4

200.1 226.8

297.8 339.8

287.9 322.8

422.4 482.6

0.0

100.0

200.0

300.0

400.0

500.0

600.0

FY11 FY12 FY13 FY14

RwF'bn Statement of Financial Position

Shareholders equity Net Loans Total Deposits Total Assets

8.7

11.8

14.8

18.3

0.02.04.06.08.0

10.012.014.016.018.020.0

FY11 FY12 FY13 FY14

RwF'bn Net Profit after Tax

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Bank of Kigali Remittance offers a variety of platforms to send money to any destination in the world and receive money from any of our 90 Branches and sub agent locations country-wide. The channels include Western Union, MoneyGram and Xpress Money.

BK and Western Union run an outbound Western Union promotion during festive season December 1st 2014 until, January 10th 2015. During this promotion a couple of people won smart phones and were very delighted to receive them at our Head Office.

Those who participated sent money to the following 12 corridors including; Burundi, Democratic Republic of Congo, Kenya, Uganda, Tanzania, Belgium, Canada, France, China, India, United Kingdom and the United States of America. Other customers received an instant gift for any amount sent.

Western Union is currently available in all 68 BK Branches country-wide and also in our 28 sub agents. The current promotion is targeting sending money from Rwanda to the 12 main corridors.

Smart Phone Winners Through the ongoing Bank of Kigali Western Union Promotion

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Please email us stories at;[email protected] or call

Bank of KigaliANNOUNCED

ITANGAZO

Dear Esteemed Customers,

Effective 1st March our Kicukiro Branch located at RSSB Building will relocate to Diamond House near the Kicukiro District Head office and Kicukiro Market.The new branch offers ample parking and a special Banking Hall for more convenient banking experienced with Bank of Kigali.Please Visit us for the new banking experience in Kicukiro.

Our services include:• Banking Services• 24Hours ATM real time deposit and withdraw• Moneygram / Western Union Transfers• Mobile Money Cash in and out

Bakiriya bacu,

Turabamenyesha ko guhera tariki ya 01 Werurwe 2015 ishami ryacu rya Kicukiro ryakoreraga mu nyubako ya RSSB rizimukira mu nyubako ya Diamond House iri hafi y’Ibiro by’Akarere ka Kicukiro n’isoko rya Kicukiro. Aho iri shami ryimukiye hari umwanya wo guparikamo ibinyabiziga mugari ndetse n’aho kwakirirara abakiriya bacu hisanzuye.

Mutugane mukomeze kunogerwa na serivisi zacu zirimo izi zikurikira: • Zerivisi zitandukanye zitangwa na Banki• Kubitsa no kubikuza kuri ATM amasaha 24/24• Serivisi zo kuhererezanya amafaranga za Moneygram na Western Union• Kohereza no kwakira amafaranga hakoreshejwe telephone

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For more information call 4455 or visit your branch manager

bank of kigali how their kpis link and contribute to the overall kpis of the bank. ... chief...

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