baan born again
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HE HAS BEEN TO INDIA 50 TIMES IN
the last 20 years. He also madedirect investments in Hyderabadmore than a decade ago, and is one
of the early birds. Little wonderthen that Jan Baan, 61, Chairman &
Founder of Cordys, an emergingplayer in BPMS (business process
management software), and one
who often gets referred to as a serial
entrepreneur, says: “ India hasalways been key to me in my global
plans. I have invested in India forover 20 years and have gained valu-
able experience of using the talentpool in India for product develop-
ment and support.” Currently, he isin discussions with a few Indian
universities to arrive at ways ofworking together in areas of SOA
(Service-oriented architecture), BPM
and other areas of research. “We arealso looking at setting up labs in
select colleges where students canw o r k w i t h o u r p r o d u c t s a n d
participate in projects with us.”
Baan, of course, is best known for
Indo Rama and Biyani’s FutureGroup , i t may be the turn o f
Reliance and the Bharti Group toventure into this segment, if media
reports are right Reliance Retail issaid to be in talks for a JV with
Off ice Depot o f the US. BijouKurien, President & Chief Executive(Lifestyle & Luxury), Reliance
Retail, says the company is evalu-ating various international options.
According to a Bharti spokesper-son, Wal-Mart will not be the sourc-
ing partner for this particularsegment and the company willc o n s id e r o t h e r i n t e r n a t i o n a l
alliances for this foray.It’s doubtless a huge opportu-
nity, but retail industry analysts likeA r v i n d S i n g h a l , C h a i r m a n ,
Technopak Advisors, aren’t tooenthused by the low margins in the
office supplies business. Singhal’sconcern stems from the fact thatthe market is already saturated in
the four major divisions of thebusiness—paper, stationery, stor-
age & furniture and equipment &technology. “ Due to an a bsence of
aspirational value-add to the prod-ucts, there is a clear lack of brand -
loyalty in the segment and thecompanies will find it difficult toenter,” w arns Singhal.
PALLAVI SRIVASTAVA
Lander LandsA niche US retailer quietly moves in.
ORG ANISED RETAIL IS DOUBTLESSwhere the action is, and it’s
not only the likes of Bharti-Wal-
Mart, Reliance and the FutureG roup that are making the moves.
Smaller global names targetingniche audiences are also entering
the country. Recently, for instance,the US-based health and beautyproducts major, Ascendia Brands,
the company that owns the Landerbrand, entered into a tie-up with
Sankalp Retail Value Stores (SRVS).SRVS had earlier brought the My
Dollar store to India. “ The explo-sion of modern retail in India is a
huge opportunity for a companylike ours,” says Harrie Driessen,Ascendia’s Executive Vice-President
and Managing Director. Ascendiais a company that was founded in
1920 and its Lander brand has apresence in categories like baby
products, gel, hair care, oral careand skin care. “ We are not thebest but we offer high-quality prod-
ucts,” adds Driessen.The reason to be in India is
not hard to understand and thefact that a mere 3 per cent of total
Indian retail comes from the
organised segment is the most obv-ious factor. “ Our concept is about
offering great value coupled with agood product. We will take time to
establish our brand,” says Driessen.For Ascendia, Philippines is thelargest market in Asia; globally it
has a presence in 90 countries.India will be the most important
country for Ascendia this year.“ Over the next five years, we exp-
ect to have higher penetrat ion lev-els and a presence across more retailoutlets. We could also start making
products in India although it will beimportant to get the volumes,” states
Driessen. The challenge? “ In India,space is limited and expensive.”
K R I SH N A G O P AL AN
Ascendia’s Driessen: India on his mind
Future Group’s Biyani: Retail redux
bt current
He now wants to be theToyota of the IT world.
Baan,
Born Again
U ME S H G O S WAM
I
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the eponymous enterprise resource
planning software firm he founded
in 1978.The Netherlands-headquartered
Cordys was recently noted by
G artner as one of the top five BPMS
vendors to watch in 2007. The
company recently secured $67 mil-
lion (Rs 281.4 crore) in fundingfrom Argonaut Private Equity and
$13 million (Rs 54.6 crore) from
Baan himself. The BPMS market,according to Baan, could well be a
$1 billion (Rs 4,200 crore) global
market by end-2007, and couldtouch $2.6 billion (Rs 10,920 crore)
by 2011. BPMS is a class of enterprise
software that is being referred to
as the next generation of businessprocess management software; it
brings together a broader set ofweb services tools to provide a com-mon interface for all business users.
Or very simply, it focuses on soft-
ware that in a way knits togetherapplications and people at a business
process level.
“ We want to see ourselves asbeing the McKinseys and Toyotas of
the IT w orld.” The analogies to
these companies, he explains, ismade to set the direction in the
organisation for individuals who
can offer high value to customers in
terms of effective solutions atshorter lead times, improve collab-
oration and increase business agility.
“ We are seeing the benefits of anagile development methodology in
our product development efforts;
this combined with principles oflean manufacturing, which have
been so effectively used in other
domains like automotives, areexamples we wish to emulate and
adopt.” These practices combined
with the modern tools available
today to conduct meetings over theinternet and adoption of standards
like SOA create an ideal opportu-nity for a “ cyber consultant” , that isa person who is available over the
web to assist in pre-sales, consulting
and support.Baan’s focus for the past three
years has been on product devel-
opment. “ The next few years willsee us increasing our go-to-market
efforts.” The company currently
has 250 people globally in R&D (outof which 210 are in Hyderabad
alone) out of a total headcount of
around 520 people.E . K U M AR S H AR M A
Cordys’ Baan:Spotting talent
The NewSpark
Spark, the company’s foray into
the small car market, and pro-claimed that “G eneral Moto rs is
getting serious about India.”
R a je e v C h a b a , M a n a g i n gDirector, G M India, believes that
despite production constraints, the
company had to enter this segmentnow, “before it got too crowded.”
Small cars, classified as segment A1
and A2 by the Society of IndianAutomobile Manufacturers (SIAM),
account for 77.3 per cent of the
domestic market for passenger cars(as opposed to passenger vehicles
which includes utility vehicles), a
segment dominated by MarutiUdyog (MUL).
The Spark, which is a re-engi-
neered Daewoo Matiz, has beenaggressively priced by G eneral
Motors with a starting price of Rs
3.09 lakh (ex-showroom Delhi) fora non-airconditioned model, going
up to Rs 3.89 lakh for the top-end
model. While the vehicle is beingsold at a discount to the base-model
of the Zen Estilo, the Maruti comes
with air-con as standard.G M , whose Indian operations
have suffered from a legacy of poor
service and quality, is offering a
three-year/100,000 km w arranty
bt current
FO R A C O M PAN Y TH AT SO LD
38,875 vehicles last year, less
than 3 per cent of the domesticmarket for passenger vehicles in
India, the world’s second largest
automobile manufacturer, G eneralMotors (for the record, Toyota out-
sold G M during the first quarter of
the 2007 calendar), is extremelybullish about the Indian market. So
bullish that G M C EO Rick Wagoner
came down to launch the Chevrolet GM’s Wagoner: Gathering speed
GM is getting serious about
India—seriously.
A .P R AB H
AK
AR R A O
R A J K U M
A R