april 2014 koc conference istanbul slides from wolfhart fröhlich ceo intelliad
DESCRIPTION
Slides from Wolfhart Froehlich, CEO intelliAd, from the KOC conference in Istanbul in april 2014. Shared presentation with intelliAd Partner metrics34 from Istanbul.TRANSCRIPT
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Istanbul, 21 April 2014
Raw Data What Really Happens between View and Sale
KOÇ Digital Summit, Wolfgang Fröhlich, CEO intelliAd Media GmbH
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Agenda
2
How to tackle the challenges with Multichannel Tracking1
Using your data: Attribution2
Optimising Marketing Campaigns with Bid Management3
Real Time Bidding: Improving performance4
Case Studies5
3 Optimising marketing campaigns with Bid Management
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Agenda
3
How to tackle the challenges with Multichannel Tracking1
Using your data: Attribution2
Optimising Marketing Campaigns with Bid Management3
Real Time Bidding: Improving performance4
Case Studies5
Optimising marketing campaigns with Bid Management3
4
Big Data Revolution
Gathering extensive dataInterpreting data
Key to success for companies and advertisers
Where to spend your marketing budget?
5
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Example of a customer journey
6
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Data gathered in the system
7
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 8
Isolated view on channels
Google organic(SEO)
Direct Traffic
News-letter
AffiliateMarketing
Price comparison
portal
Google AdWords
(SEA)
Facebook Ads
Display
Is it useful to analyse each channel isolated from each other?
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 9
Practice: Channels interfere with each other
Google organic
(SEO)
Direct Traffic
GoogleAdWords
(SEA)
Display
Focus on all participating channels and its performance analysis
Price comparison
portal
* intelliAd study in the tourism sector; based on analyses of customer data (more than 1 Mio. clicks)
7 %* of all conversions were initiated via SEA and ended via SEO
(5 % from SEO to SEA)
6 %* of all conversions were initiated via Facebook and
ended via SEO(2 % from SEO to Facebook)
AffiliateMarketing
Facebook Ads
Newsletter
Phone
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
A fully automated software helps you to manage all online and offline channels with ease
10
Save time and money
organic (SEO)
Direct Traffic
Display
Price Comparison
Engine
AffiliateMarketing
Facebook Ads
News-letter
Phone
t 0
t 1
t n
GoogleAdWords
(SEA)
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
The loop of optimisation will help you
11
Bid Management
Analysis & StrategyCampaign Management
Multichannel Tracking
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Agenda
12
How to tackle the challenges with Multichannel Tracking1
Using your data: Attribution2
Optimising Marketing Campaigns with Bid Management3
Real Time Bidding: Improving performance4
Case Studies5
Optimising marketing campaigns with Bid Management3
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Attribution Models help you improve budget allocations
13
1Creating campaigns and advertising material.
4 … and distributingbudgets on advertisingmaterial anew with the helpof an Attribution Model.
2Capturing each user‘s touchpoint with the advertising material.
Scoring the influence of each advertising material on the buying decicision of the user…
AttributionModel
Budget allocation
Campaign Management
3
SEA
1 2 3 4
User analysis
42 34 1
20%
7%
33%
40%
43
21
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Model 1: Last Click Wins
14
Tail Start
Tail End
Tail-Assists
Model: Last Click Wins
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Model 2: First Click Wins
15
Tail Start
Tail End
Tail-Assists
Model: First Click Wins
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Model 3: Bathtub
16
Tail Start
Tail End
Tail-Assists
Model: „Bathtub“
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Further Attribution Models
» Distinguishing between clicks and views
» Cross-Channel: Involving Offline-Channels
» Attribution Model based on rules (e.g. ignoring brand channel)
17
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 18
Example: Last Click Wins & bathtub modell
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Agenda
19
How to tackle the challenges with Multichannel Tracking1
Using your data: attribution2
Optimising Marketing Campaigns with Bid Management3
Real Time Bidding: Improving performance4
Case Studies5
Optimising marketing campaigns with Bid Management3
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Daily Routine of a PPC Account Manager
20
20%
20%
20%
10%
25%
5%
Finding keywords, creating adtexts
Competitors´ analysis
Campaign structure
Setting and changing bids
Reporting
Optimization
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Data influencing Bid Management
21
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 22
PPC is important for winning new customers
14.03.2012
Quelle: intelliAd research / Period: Q2 2010 / Database: 300,000 conversions, intersectoral industry analysis, 30 day cookie lifetime
The position is a crucial factor for the customer journey analysis
» PPC is important for winning new customers» SEO & Direct Traffic for conversion
Start of the chain Center End of the chain
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Active management and automatic regulation
23
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Agenda
24
How to tackle the challenges with Multichannel Tracking1
Using your data: Attribution2
Optimising Marketing Campaigns with Bid Management3
Real Time Bidding: Improving performance4
Case Studies5
Optimising marketing campaigns with Bid Management3
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 25
Performance enhancement with RTB
Bulk Buying ImpressionsTargeting of large groups according to category.
High levels of wastage possible
Real Time Bidding (RTB)Payment made only for „ideal“ users
Display Advertising or traditional Remarketing
Data Driven Display Advertising
40 €
0,8€
0,6€
0,8 €
0,7€
1€
1,05€
0,6 €
1€0,9
€
0,5€
0,7€
1€0,8
€
1€
Then Now
Bulk Buying or traditional Remarketing List User-Centric-Adversting
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 26
Real Time Bidding processes
Data Cube
(DMP)
Multichannel Tracking
CRM
Data Warehouse
1st Party Data
Behavioural Data
Third Party Data
Sociodemographic Data 3rd Party Data
intelliAd DSP
SSP:adscale
double clickRubicon
AppnexusYieldlab
Ad Server
Publisher
Processes followed when a user enters a publisher‘s website
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Specifying target groups
27
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙ 28
Gathering, interpreting and utilising data
DSPDMP Success
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Agenda
29
How to tackle the challenges with Multichannel Tracking1
Using your data: Attribution2
Optimising Marketing Campaigns with Bid Management3
Real Time Bidding: Improving performance4
Case Studies5
Optimising marketing campaigns with Bid Management3
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Case Study weg.de
» ROI +144% thanks to the use of Multichannel Tracking» Conversion rate boost of 28%» Saving costs and time with cross-channel reporting
30
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Case Study Lodenfrey
» CPO reduced by 50% after having used Bid Management for only three weeks
» Conversion rate in Google Adwords increased by 17%» 86% rise in profits
31
intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Your intelliAd Partner in Turkey
Levent Karaç[email protected]
Metricsotuzdört Bilişim Hizmetleri ve Ticaret A.Ş.Maslak Mah. Akasya Sok. Mashattan B2/3234398 Şişli Istanbul
T +90 212 330 34 01F +90 212 330 34 03
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intelliAd Media GmbH Sendlinger Str. 7 80331 München · www.intelliad.de∙ ∙
Thank you very much for your attention
Wolfhart FröhlichManaging Director / CEO
intelliAd Media GmbHSendlinger Strasse 780331 Munich
T +49 (0) 89 / 15 90 490 - 20 E [email protected] www.intelliad.de
Questions & Answers
33