analizing the culturel differences
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ANALYZING THE CULTURALDIFFERENCES IN ENTERING THE
INTERNATIONAL MARKETING
13/08/2995 Flaka VOCA
13/07/2604 Sezen Nur AHN13/07/2638 Sakine COAR13/07/2613 Ece SADIÇ
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CULTURE
Culture is that complex whole which includes knowledge, beliefs, art, law,
custom, and any other capabilities and habits acquired by man as a
member of the society. (Edward Tylor )
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ELEMENTS OF CULTURE
� Language
� Symblos
� Aesthetic
± Brand name ± Color
± Design
± Music
� Dietary preferences� Religion
� Ethics
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Language
Languages shape the way people perceive the world and it also provides help to define culture of any society.
Organises the way in which members of a society think and
communicate about the world. It structures perception, imagination
and speech.
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SymbolsSymbols occur in different forms: verbal or nonverbal, written or unwritten.
They can be anything that conveys a meaning, such as words on the page,
drawings, pictures, and gestures. Clothing,homes,cars and other consumer
items are symbols that imply a certain level of social status.
S1
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Slide 5
S1 Sakine, 5/19/2011
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Aethstetic
� Aesthetics refer to the ideas in a culture concerning beauty andgood taste as expressed in the arts -music, art, drama anddancing and the particular appreciation of colour and form.
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Brand Name
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ColorThe significance of different colors can vary from culture to culture. In the
United States, for instance, we use colors to identify emotional reactions.Black signifies mourning in western countries, whereas white is often the
color of mourning in eastern nations. Green is popular in muslim countrieswhile red and black are negative in several african countries. Certain colors
have particular meanings of religous, patriotic or aesthetic reasons. Themarketer needs to know the significance of colors in a culture in planning
products, packages and advertising. Advertising especially must besensitive.
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Design
In the design of its plant, product or package, the firm should
be sensitive to local aesthetic preferences. This may run
counter to the firm¶s desire for international uniformity, but
the firm at least must be aware of the positive and negative of
its aspects of its designs.
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Music
There are also cultural differences in music. An understanding of these
differences is critical in creating advertising messages that use music. The music
of nonliterate cultures is generally functional or has significance in the people¶s
daily lives, whereas the music of literate cultures tend to be separate from the
people¶s other concerns.
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Dietary preferences
People from different cultural backgrounds eat different foods. The ingredients,methods of preparation, preservation techniques, and types of food eaten at
different meals vary among cultures. The areas in which families live influence
food likes and dislikes. These food preferences result in patterns of food
choices within a cultural or regional group.
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Religion
� R eligion provides the best insight into a
society's behaviour and helps answer the
question why people behave rather than how
they behave.
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Ethics
� The concept of what is right wrong is based on culture. To be straight-
forward and openly honest are considered morally right in the United
States, even if feelings are hurt. In Latin cultures, however, people avoid
direct statements that would embarrass or make another uncomfortable.
Thus even if a Latin businessman does not mean to do business, he wouldappear to participate, only later to excuse himself from the transaction
process.
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LANGUAGE
� Mc Donalds has a slogan that means same
in all of countries but in different
languages.That is called that µI¶m loving it¶..
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LANGUAGE
� The brand is known informally as
� µMickey D¶s¶ (in US and Canada),Macky D¶s(in UK and
Ireland),MacDon¶s(in Canada),Makkari(in Finland),McDo(in
France,the Phillippines,Kansai region in Japan),Macarrannis(in
Mexico),McD¶s (in New Zealand),Donken(in Sweden),De Mac(in theNetherlands) ,Mek (in Serbia)
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Aesthetic-Brand Name
Mc Donalds takes its name from itsfounder,Dick and Mac McDonald¶s, special
name,which doesn't mean any negativeword in other languages, so can be a
successfull global name. Also, it is easy to
learn and keep in mind, which is one of themost important feature , a brand nameshould have.
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Aesthetic-Color
� The company has been mostly using red andyellow colour on logo and at the restaurants. The
meaning of red colour is ³heat, danger, desire,entice, excited". The colour makes you attack,breathe faster and eat faster. Also colour of yellowwhich is a warm color like red, has the effect of
appetizing.It is hot,exciting mix of red and yellow.� For sure, they are great colours to take attention
and make people notice it and buy it.
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Aesthetic-Music
� Music is also a factor which can change
according to cultures. The cultures canenjoy with different melodies, dances and
songs. Mc Donalds gives also enough
importance to the music factor and used
different melodies in commercials in
different cultures.
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Aesthetic-Design
� Mc Donalds is also using the design factor
according to different cultures.In Mc Donald¶s¶
restaurants,the ambiance and the environment
changes by different countries and regions.
IN UK IN AUSTRALIA IN FRANCE IN INDIA
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Dietary preferences
� Mc Donalds have different menus for
different countries.For instance,There areµMc Turko and ayran only in Turkey and
also µGreek Mac¶ in Greece.
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Religion
� Mc Donalds has always respected to their
customers religions and even mentionsometimes in its advertisements. For
instance , in Muslim countries they make all
menus without pork.
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Ethics
� Mc Donalds have many negative criticisms ethically
especially in USA about their products,also were boycotted
in many places. However,Mc Donalds provide reliableservices in Turkey.Because Mc D working with Pnar ,the
brand which is reliable and well-known in Turkey .This is
not create a problem ethically in Turkey¶s market.
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Entry Modes In International
Market
Exporting
Licensing
Contract Manufactering
Joint Venture
Wholly Owned Subsidiaries
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Exporting� Direct
± Sales R epresentatives
± Importing Distributers
� Indirect
± Export Trading Companies (ETC) ± Export Management Companies (EMC)
± Export Merchant
± Confirming Houses
± Nonconforming Purchasing Agents
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Licensing
� Where your own organization charges a fee
and/or royalty for the use of its technology,
brand and/or expertise.
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Contract Manufactering
� A manufacturer that contracts with a firm
for components or products
� Form of outsourcing
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Franchising
Franchising involves the
organization (franchiser)
providing branding,
concepts, expertise, and infact most facets that are
needed to operate in an
overseas market, to thefranchisee. Management
tends to be controlled by
the franchiser.
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Joint venture
� A joint venture is a business agreement in which
parties agree to develop, for a finite time, a new
entity and new assets by contributing equity.
� They exercise control over the enterprise andconsequently share revenues, expenses and
assets.
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Wholly Owned Subsidiaries
� Greenfield investment
± the investment in a manufacturing, office, or other physical company-related structure or group of
structures in an area where no previous facilitiesexist.
� Acquisition
± the corporate action in which a
company buys most, of the target company'sownership stakes in order to assume control of thetarget firm.
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�Franchising
�³Think global, act local´