an introduction to integrating ehs management...
TRANSCRIPT
An Introduction to Integrating
EHS Management Systems
Nikki Samme Group Head of
Marketing
Melanie
Blackmore Managing Director
Blackmores
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Today’s Agenda
Introducing ISOQAR and the Alcumus Group
Nikki Samme
An Introduction to Integrating EHS
Management Systems
Mel
Blackmore
Q&A session
What to expect next
Nikki Samme
3 Alcumus Compliance Acquisitions
- Sypol (August 2009)
- Info Exchange (August 2010)
- Drury PSM (September 2011)
1 Alcumus Certification Acquisition
- ISOQAR (October 2010)
Investment in Business Growth
- Clear customer communication
- Clear and simple ‘go to market’ strategy
- Focus on subscription and repeatable revenues
- Enhanced products and service
- Single technology backbone
Our Vision is to create a market-
leading compliance and
certification service group.
A group that combines simple yet
innovative technology with expert
advice and support to deliver
client-led solutions that assist
organisations regardless of their
size or risk profile
Alcumus History and Vision
Quality
ISO 9001
Environment
ISO 14001
Occupational
Health & Safety
OHSAS 18001
Information
Security
ISO 27001
Business
Continuity
BS 25999
Sector
Schemes
HR Guard
Employment
Law & HR
Advice
Sypol CMS
COSHH
Management
HS Guard
Health & Safety
Management
Info Exchange
SaaS
Compliance
Management
OH & HS Consult
Day Rate Consultancy
Health & Safety
IOSH, NEBOSH
& IEH
Occupational
Health &
Hygiene
HR and
Employment
Law
Management
System
ISO 9001
ISO 14001
OHSAS 18001
ISO 27001
COSHH
Alcumus Group Overview Structure and ‘Go to Market’
An Introduction to integrating
EHS Management Systems
Melanie
Blackmore Managing Director
Blackmores
What is an Integrated Management System?
Why implement an IMS as opposed to running
separate systems?
What type of organisations can benefit from
implementing an IMS?
Practical Tips on how to get started (planning
your IMS implementation)
This presentation will cover…
Meets the requirements of more than one ISO
standard
Combines the common elements
Integration of Quality, Environmental and Risk
Management Systems
A holistic method to manage key business
requirements
A systematic approach to managing your
business to improve productivity and profitability
What is an Integrated Management
System?
An integrated approach - PDCA
Policies
Management System Policies:
Quality Policy (ISO9001)
Environmental Policy (ISO14001)
H&S Policy (OHSAS18001)
Energy Policy (BS EN 16001)
Information Security Policy (ISO27001)
Equal Opportunities Policy
Diversity Policy
Policy Development
Commit to continuous improvement
Scope and boundaries (50k)
Commitment to comply with legislation & other
requirements
Framework for setting objectives and targets
Communicated, understood and reviewed
Minimise Risk
Environmental Aspects & Impacts (14k)
Energy Aspects (50k)
Health & Safety Risk Assessments (18k)
Information Security Risk Assessment (27k)
Legal Requirements
Environmental Legislation (14k)
Health & Safety Legislation (18k)
Energy Legislation (50k)
Data Security (27K)
Statutory & Regulatory Requirements (9k)
Identification of “Other” Requirements
“Other” Requirements
Examples:
Professional Bodies
Client requirements
Local authority requirements
Landlord agreements
Questions to ask..
Is the legislation Applicable to us?
How does it affect us?
What Evidence would a regulator expect to see?
Are Records retained and available?
Contingency Planning
Emergency Preparedness & Response (14k & 18k)
Business Continuity Standard (BS 25999/ISO 22301)
Setting SMART Objectives
Specific
Measureable
Achievable
Realistic
Time constrained
Roles & Responsibilities
Organisational structure (Family Tree)
Individual Roles
Individual Responsibilities
Individual Authority
Individual “Accountability”
9001, 14001, 50001, 18001, 27001
Integration of ‘doing’
Operational control procedures
Management of resources
Documentation
Communication
22
System Documentation
Communication Methods
E-mails
Company magazines / newsletters
Webinars (e-learning)
Display screens
Posters & Notices
PC screen savers
Formal & Informal Training sessions
Integration of 'checking and acting'
Continual Improvement
Monitoring and measurement
Evaluation of compliance
Internal audit
Handling of non-conformities
Corrective and preventive action
Integrated Audits
Planning Audits
– Policies, Risk, Legislation, Contingency Planning, Objectives,
Roles & Responsibilities
Implementation & Operation Audits
– Operational Control, Resource Management,
Communication, Participation & Consultation, Document
Control
Performance Assessment Audits
– Monitoring & Measurement, Internal Audits, Legislative
Compliance
Improvement & Management Review Audit
– Non conformance, Corrective & Preventive
Action, Accident & Incident investigation,
Management Review
Management Review
Inputs:
Results of audits
Legislative changes & Compliance
Monitoring and measurement activities
Feedback & Complaints
Outputs:
Changes to Policies
Revised / New Objectives
Resource Needs
IMS – Interaction of processes
Quality
Policy
Health & Safety
Policy
Risk
Assessments
Environmental
Aspects &
Impacts
Statutory,
Regulatory,
Legal & Other
Requirements
Internal
Audits
Conformance,
Corrective &
Preventive
Action
Management
Review
Control of
Documents
& Records
Emergency
Preparedness
& Response
Company
Objectives
Operational
Control
Cu
sto
me
r R
eq
uir
em
en
ts (
Syste
m I
np
uts
)
Cu
sto
me
r S
ati
sfa
cti
on
(S
yste
m O
utp
uts
)
Qu
ality
En
v.
H&
S
Quality
System
Planning
Operational Control Procedures
Continuous Improvement
Qu
ality
En
v.
H&
S
Business
Continuity
Plan
Planning Doing Checking Acting
Accident &
Incident
Investigation
Environmental
Policy
Why implement an IMS as
opposed to running separate
systems?
Running separate systems
Time consuming to implement and manage
Duplication of policies, procedure and
documents causes inefficiencies and
confusion
Can cause communication and morale issues.
Can have a ‘silo’ affect within a business
Can potentially increase risk
Benefits of integration
Implementation and management is less time
consuming
Helps to streamline business processes
Understanding of common business
requirements and risks
Clear lines of communication
Improved levels of commitment
Ability to monitor trends more effectively
Improved management of resources
What type of organisations can
benefit from implementing an
IMS?
Size of organisation is irrelevant
Any business that is focused on business
improvement
Organisations that need to be certified to ISO
standards to retain and win new clients
What type of organisations can
benefit from implementing an
IMS?
Companies with mature management systems
that have become unwieldy over the years
Organisations that prefer a simplified structure
to managing business activities to deliver
sustainable growth
Practical tips on how
to get started
Which standard(s) are most valuable for your business
operations?
Which standard(s) offer most value to your clients?
Which standard(s) are most valuable from a sales and
marketing perspective?
What is the scope of your Management System?
Timescales
Resources
Commitment
Costs
Considerations prior to implementation
Collate Company Documents
Conduct ISO Gap Analysis
Identify Legal Requirements.
Environmental Aspects & Impacts Workshop
Conduct Risk Assessments
Establish Objectives, Policies and Environmental Controls
Identify processes and document the IMS
IMS Launch
Training & Implementation
Conduct Internal Audits
Management Review Meeting
Benefits of IMS Certification
Reduced costs
Reduced administration
IMS Assessor – avoid multiple visits by different
assessors where possible
Value-added service from your certification body
Still awarded separate certificates
Thank you for listening
Melanie Blackmore Managing Director
Blackmores
T: 00 44 1462 450591
W: www.bqms.co.uk
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