what's congress doing on twitter?

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CSCW 2013 Talk, including supplementary slides As Twitter becomes a more common means for officials to communicate with their constituents, it becomes more important that we understand how officials use these communication tools. Using data from 380 members of Congress’ Twitter activity during the winter of 2012, we find that officials frequently use Twitter to advertise their political positions and to provide information but rarely to request political action from their constituents or to recognize the good work of others. We highlight a number of differences in communication frequency between men and women, Senators and Representatives, Republicans and Democrats. We provide groundwork for future research examining the behavior of public officials online and testing the predictive power of officials’ social media behavior.

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WHAT’S CONGRESS DOING ON TWITTER?Libby Hemphill (@libbyh)

Jahna Otterbacher

Matthew A. Shapiro

Illinois Institute of Technology

Congress’s Tweets/Day

0

500

1000

1500

2000

2500

3000

Descriptive Statistics

  N Median S.D. Range

Overall 35,361 1,090 2,134 18-8,893

By Females 5,535 760 873 60-3,677

By Males 29,826* 1,155 2,262 18-8,893

By Republicans 21,253* 1,228 2,544 51-8,893

By Democrats 13,648 825 799 18-3,005

By Independents 460 3,372 0 3,372

By Representatives 28,834* 1,055 2,266 18-8,893

By Senators 6,527 1,219 1.396 165-5,927

* Marks groups who were significantly more active than

their counterparts.

Coding• Getting Code Agreement: 6 coders, 791 tweets, excluding

RTs• Training Data: 526 tweets with binary values for each of 5

codes• Coding Process: Mallet’s MaxEnt classifier on 30,373

tweets

Data• 380 members of Congress• 12/20/2011 – 2/29/2012

Tweets as Speech-Acts

• “in saying something, we do something” – Austin, 1962

•Performance•Goal-orientation

Speech-act Frequencies

Directing to Information

Positioning Narrating Thanking Requesting action

0

2000

4000

6000

8000

10000

12000

14000

Directing to Information – 41%

The Bureau of Labor Statistics

reports today that the US economy

added 200,000 jobs in Dec.

Unemployment falls to 8.5%.

http://t.co/WHZO7RaR

(Rep. Andre Carson, D-IN)

Positioning – 22%

President Obama is again bypassing Congress-this time to give amnesty to an untold number of illegal immigrants- http://t.co/KhqoQBCQ

(Rep. Walter Jones, R-NC)

House Republicans refused to let me speak on House floor today. GOP needs to return to work on #payrolltaxcut. Video: http://t.co/YwZFxwWb

(Rep. Jim Moran, D-VA)

Narrating – 7%

I'm talking to CNN's @randikayecnn

at 1:15pm ET and MSNBC's

@mitchellreports at 1:45pm ET

please tune in! #nhprimary #FITN

(Rep. Debbie Wasserman Schultz,

D-FL)

Thanking – 2%

Thank u Matt Strawn for the

successful leadership u gave to

IaGOP Enjoy a rest. Pls continue to

help us in someway to ur liking

(Sen. Chuck Grassley, R-IA)

Requesting Action – 1%

RSVP to my Immigration Forum

with Rep. Luis Gutierrez this

Saturday in Brooklyn

http://t.co/qTcWugs

(Rep. Yvette Clark, D-NY)

BETWEEN GROUP COMPARISONS

Directing to Information – By Party

Directing to Information – By Sex

Directing to Information – By Chamber

Positioning – By Party

Positioning – By Sex

Positioning – By Chamber

Requesting Action – By Party

Requesting Action – By Sex

Requesting Action – By Chamber

Thanking – By Party

Thanking – By Sex

Thanking – By Chamber

SPEECH-ACTS, AUDIENCE, AND VOTING

Moderated effects – Twitter-action and sub-group – upon following

Speech-Act Narrating Positioning Providing info

Requesting action

Thanking

Male GOP - - -Female GOP 

- - -Male Dem - -Female Dem - -F-stat 18.47*** 17.72*** 18.10*** 17.88*** 18.52***

R2 0.02 0.02 0.02 0.02 0.02

Action tweets’ effects on audience size

Mal

e co

nser

vativ

es

Femal

e co

nser

vativ

es

Mal

e lib

eral

s

Femal

e lib

eral

s-100%

-80%

-60%

-40%

-20%

0%

20%

40%

60%

80%

thanksrequest actionproviding infopositioningnarrative

Predicting Voting Behavior using Frequency of PositioningDependent variable DW-NOMINATE

Speech-act Positioning (raw)

Male GOP (baseline)

0.001*

Female GOP -0.101

Male Dem -0.206***

Female Dem -0.160***

F-stat 27.47

R2 0.27

Takeaways

•Men, Republicans, Representatives

more active

•Broadcast mechanism

• Implicitly campaigning all the time

•Effects on audience not uniform

•More positioning, more polarized

WHERE DO WE GO FROM HERE?

Ongoing Work

• Is Congress polarized like the public?• Does Twitter provide an alternate path to influence?

• How do politicians interact with their constituents?

• How do constituents interact with their politicians?

• What’s happening in the EU? South Korea?

Contact us

• Libby Hemphill (libby.hemphill@iit.edu; @libbyh)

• Jahna Otterbacher (jotterba@iit.edu)

• Matt Shapiro (mshapir2@iit.edu)

Illinois Institute of Technology

@casmlab

http://www.casmlab.org/projects/publicofficials/

https://twitter.com/CaSMLab/lists

SUPPLEMENTARY SLIDES

Why study Congress?• > 90% adoption rate• ~650 tweets per day• Reaching > 35K followers

• Plenty of hype• No traditional media corporation mediating conversation

between officials and constituents

Coding

Golbeck, Grimes, and Rogers

• Getting Code Agreement: 3 coders, 200 tweets

• Coding Process: 3 coders each coded 2/3; 4,626 tweets

• Agreement: Included only tweets with identical codes from two coders

• Codes: Tree scheme, some branches mutually exclusive

Our Study

• Getting Code Agreement: 6 coders, 791 tweets, excluding RTs

• Training Data: 526 tweets with binary values for each of 5 codes

• Coding Process: Mallet’s MaxEnt classifier on 35,361 tweets

Code DefinitionCohen’s kappa N (%)

Narrating Telling a story about their day, describing activities

0.83 2,069

(7%)

Positioning Situating one's self in relation to another politician or political issue, may be implied rather than explicit

0.87 6,728

(22%)

Directing to information

Pointing to a resource URL, telling you where you can get more info

0.70 12,468

(41%)

Requesting action Explicitly telling followers to go do something online or in person (not just visiting a link but asking them to do something like sign a petition, apply, vote) - look for action verbs

0.70 299

(1%)

Thanking Says nice things about or thanks someone else, e.g. congratulations, compliments

0.90 667

(2%)

Comparing automated classifiersClassifier Narr Posit Info ReqAc ThankBayes 0.78 0.74 0.86 0.84 0.90  -0.02 -0.08 -0.06 -0.04 -0.03No stop words 0.74 0.72 0.81 0.73 0.82  -0.05 -0.05 -0.04 -0.09 -0.05DecisionTree 0.80 0.60 0.91 0.91 0.96  -0.05 -0.07 -0.04 -0.04 -0.01No stop words 0.79 0.61 0.90 0.91 0.93  -0.06 -0.05 -0.05 -0.06 -0.04MaxEnt 0.83 0.71 0.91 0.91 0.95  -0.05 -0.06 -0.03 -0.03 -0.03No stop words 0.80 0.71 0.91 0.91 0.93  -0.07 -0.07 -0.04 -0.03 -0.04

Comparing tweet frequency

Model 1 Model 2 Model 3 Model 4

Male 943.309 597.863 593.203 585.361

Republican 1110.179 1105.994 1201.930

Senate -113.932 -134.147

Days in Office 0.077

Constant 1080.438 704.562 732.038 427.333

r2 0.026 0.087 0.088 0.101

All coefficients significant; p < 0.001

Information SourcesDomain Tweets

YouTube.com 2348

Facebook.com 1495

yfrog.com 667

speaker.gov 480

TheHill.com 391

TwitPic.com 321

politico.com 301

online.wsj.com 298

washingtonpost.com 295

Flickr.com 284

Moderated effects – Twitter-action and sub-group – upon following: U-S

Dependent variable in logs

(1)# Followers

(2)# Followers

(3)# Followers

(4)# Followers

(5)# Followers

 Speech-Act  Narrating  Positioning  Providing info

Requesting action

 Thanking

Male conservatives (baseline)

0.07(0.08)

-0.05(0.04)

-0.01(0.04)

-0.29(0.16)

0.23(0.11)

Female conservatives 

-0.01(0.21)

0.09(0.11)

-0.04(0.11)

-0.42(0.45)

0.26(0.36)

Male liberals  

-0.22(0.13)

0.12(0.07)

0.09(0.07)

0.27(0.27)

-0.52(0.19)

Female liberals

0.34(0.18)

-0.09(0.11)

0.23(0.10)

0.35(0.48)

-0.45(0.30)

F-stat 18.47*** 17.72*** 18.10*** 17.88*** 18.52***

R2 0.02 0.02 0.02 0.02 0.02

Predicting Voting Behavior using Relative Frequency of PositioningDependent variable DW-Nom.

Speech-act Positioning

Male GOP (baseline)

0.073

Female GOP -0.109*

Male Dem -0.211***

Female Dem -0.156***

F-stat 28.9

R2 0.29

Positioning tweets’ effects on DW-NOMINATE – by subgroup

Male

con

serv

ative

s

Female

con

serv

ative

s

Male

liber

als

Female

liber

als-0.04

-0.02

0

0.02

0.04

0.06

0.08

0.1

Future Work

•Government Responsiveness• Constituent lobbying efforts• @ replies from MoCs

•Civic Engagement• Voting records• Non-voting political activities

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