what's congress doing on twitter?

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WHAT’S CONGRESS DOING ON TWITTER? Libby Hemphill (@libbyh) Jahna Otterbacher Matthew A. Shapiro Illinois Institute of Technology

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CSCW 2013 Talk, including supplementary slides As Twitter becomes a more common means for officials to communicate with their constituents, it becomes more important that we understand how officials use these communication tools. Using data from 380 members of Congress’ Twitter activity during the winter of 2012, we find that officials frequently use Twitter to advertise their political positions and to provide information but rarely to request political action from their constituents or to recognize the good work of others. We highlight a number of differences in communication frequency between men and women, Senators and Representatives, Republicans and Democrats. We provide groundwork for future research examining the behavior of public officials online and testing the predictive power of officials’ social media behavior.

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Page 1: What's Congress Doing on Twitter?

WHAT’S CONGRESS DOING ON TWITTER?Libby Hemphill (@libbyh)

Jahna Otterbacher

Matthew A. Shapiro

Illinois Institute of Technology

Page 2: What's Congress Doing on Twitter?

Congress’s Tweets/Day

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Page 3: What's Congress Doing on Twitter?

Descriptive Statistics

  N Median S.D. Range

Overall 35,361 1,090 2,134 18-8,893

By Females 5,535 760 873 60-3,677

By Males 29,826* 1,155 2,262 18-8,893

By Republicans 21,253* 1,228 2,544 51-8,893

By Democrats 13,648 825 799 18-3,005

By Independents 460 3,372 0 3,372

By Representatives 28,834* 1,055 2,266 18-8,893

By Senators 6,527 1,219 1.396 165-5,927

* Marks groups who were significantly more active than

their counterparts.

Page 4: What's Congress Doing on Twitter?

Coding• Getting Code Agreement: 6 coders, 791 tweets, excluding

RTs• Training Data: 526 tweets with binary values for each of 5

codes• Coding Process: Mallet’s MaxEnt classifier on 30,373

tweets

Data• 380 members of Congress• 12/20/2011 – 2/29/2012

Page 5: What's Congress Doing on Twitter?

Tweets as Speech-Acts

• “in saying something, we do something” – Austin, 1962

•Performance•Goal-orientation

Page 6: What's Congress Doing on Twitter?

Speech-act Frequencies

Directing to Information

Positioning Narrating Thanking Requesting action

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Page 7: What's Congress Doing on Twitter?

Directing to Information – 41%

The Bureau of Labor Statistics

reports today that the US economy

added 200,000 jobs in Dec.

Unemployment falls to 8.5%.

http://t.co/WHZO7RaR

(Rep. Andre Carson, D-IN)

Page 8: What's Congress Doing on Twitter?

Positioning – 22%

President Obama is again bypassing Congress-this time to give amnesty to an untold number of illegal immigrants- http://t.co/KhqoQBCQ

(Rep. Walter Jones, R-NC)

House Republicans refused to let me speak on House floor today. GOP needs to return to work on #payrolltaxcut. Video: http://t.co/YwZFxwWb

(Rep. Jim Moran, D-VA)

Page 9: What's Congress Doing on Twitter?

Narrating – 7%

I'm talking to CNN's @randikayecnn

at 1:15pm ET and MSNBC's

@mitchellreports at 1:45pm ET

please tune in! #nhprimary #FITN

(Rep. Debbie Wasserman Schultz,

D-FL)

Page 10: What's Congress Doing on Twitter?

Thanking – 2%

Thank u Matt Strawn for the

successful leadership u gave to

IaGOP Enjoy a rest. Pls continue to

help us in someway to ur liking

(Sen. Chuck Grassley, R-IA)

Page 11: What's Congress Doing on Twitter?

Requesting Action – 1%

RSVP to my Immigration Forum

with Rep. Luis Gutierrez this

Saturday in Brooklyn

http://t.co/qTcWugs

(Rep. Yvette Clark, D-NY)

Page 12: What's Congress Doing on Twitter?

BETWEEN GROUP COMPARISONS

Page 13: What's Congress Doing on Twitter?

Directing to Information – By Party

Page 14: What's Congress Doing on Twitter?

Directing to Information – By Sex

Page 15: What's Congress Doing on Twitter?

Directing to Information – By Chamber

Page 16: What's Congress Doing on Twitter?

Positioning – By Party

Page 17: What's Congress Doing on Twitter?

Positioning – By Sex

Page 18: What's Congress Doing on Twitter?

Positioning – By Chamber

Page 19: What's Congress Doing on Twitter?

Requesting Action – By Party

Page 20: What's Congress Doing on Twitter?

Requesting Action – By Sex

Page 21: What's Congress Doing on Twitter?

Requesting Action – By Chamber

Page 22: What's Congress Doing on Twitter?

Thanking – By Party

Page 23: What's Congress Doing on Twitter?

Thanking – By Sex

Page 24: What's Congress Doing on Twitter?

Thanking – By Chamber

Page 25: What's Congress Doing on Twitter?

SPEECH-ACTS, AUDIENCE, AND VOTING

Page 26: What's Congress Doing on Twitter?

Moderated effects – Twitter-action and sub-group – upon following

Speech-Act Narrating Positioning Providing info

Requesting action

Thanking

Male GOP - - -Female GOP 

- - -Male Dem - -Female Dem - -F-stat 18.47*** 17.72*** 18.10*** 17.88*** 18.52***

R2 0.02 0.02 0.02 0.02 0.02

Page 27: What's Congress Doing on Twitter?

Action tweets’ effects on audience size

Mal

e co

nser

vativ

es

Femal

e co

nser

vativ

es

Mal

e lib

eral

s

Femal

e lib

eral

s-100%

-80%

-60%

-40%

-20%

0%

20%

40%

60%

80%

thanksrequest actionproviding infopositioningnarrative

Page 28: What's Congress Doing on Twitter?

Predicting Voting Behavior using Frequency of PositioningDependent variable DW-NOMINATE

Speech-act Positioning (raw)

Male GOP (baseline)

0.001*

Female GOP -0.101

Male Dem -0.206***

Female Dem -0.160***

F-stat 27.47

R2 0.27

Page 29: What's Congress Doing on Twitter?

Takeaways

•Men, Republicans, Representatives

more active

•Broadcast mechanism

• Implicitly campaigning all the time

•Effects on audience not uniform

•More positioning, more polarized

Page 30: What's Congress Doing on Twitter?

WHERE DO WE GO FROM HERE?

Page 31: What's Congress Doing on Twitter?

Ongoing Work

• Is Congress polarized like the public?• Does Twitter provide an alternate path to influence?

• How do politicians interact with their constituents?

• How do constituents interact with their politicians?

• What’s happening in the EU? South Korea?

Page 32: What's Congress Doing on Twitter?

Contact us

• Libby Hemphill ([email protected]; @libbyh)

• Jahna Otterbacher ([email protected])

• Matt Shapiro ([email protected])

Illinois Institute of Technology

@casmlab

http://www.casmlab.org/projects/publicofficials/

https://twitter.com/CaSMLab/lists

Page 33: What's Congress Doing on Twitter?

SUPPLEMENTARY SLIDES

Page 34: What's Congress Doing on Twitter?

Why study Congress?• > 90% adoption rate• ~650 tweets per day• Reaching > 35K followers

• Plenty of hype• No traditional media corporation mediating conversation

between officials and constituents

Page 35: What's Congress Doing on Twitter?

Coding

Golbeck, Grimes, and Rogers

• Getting Code Agreement: 3 coders, 200 tweets

• Coding Process: 3 coders each coded 2/3; 4,626 tweets

• Agreement: Included only tweets with identical codes from two coders

• Codes: Tree scheme, some branches mutually exclusive

Our Study

• Getting Code Agreement: 6 coders, 791 tweets, excluding RTs

• Training Data: 526 tweets with binary values for each of 5 codes

• Coding Process: Mallet’s MaxEnt classifier on 35,361 tweets

Page 36: What's Congress Doing on Twitter?

Code DefinitionCohen’s kappa N (%)

Narrating Telling a story about their day, describing activities

0.83 2,069

(7%)

Positioning Situating one's self in relation to another politician or political issue, may be implied rather than explicit

0.87 6,728

(22%)

Directing to information

Pointing to a resource URL, telling you where you can get more info

0.70 12,468

(41%)

Requesting action Explicitly telling followers to go do something online or in person (not just visiting a link but asking them to do something like sign a petition, apply, vote) - look for action verbs

0.70 299

(1%)

Thanking Says nice things about or thanks someone else, e.g. congratulations, compliments

0.90 667

(2%)

Page 37: What's Congress Doing on Twitter?

Comparing automated classifiersClassifier Narr Posit Info ReqAc ThankBayes 0.78 0.74 0.86 0.84 0.90  -0.02 -0.08 -0.06 -0.04 -0.03No stop words 0.74 0.72 0.81 0.73 0.82  -0.05 -0.05 -0.04 -0.09 -0.05DecisionTree 0.80 0.60 0.91 0.91 0.96  -0.05 -0.07 -0.04 -0.04 -0.01No stop words 0.79 0.61 0.90 0.91 0.93  -0.06 -0.05 -0.05 -0.06 -0.04MaxEnt 0.83 0.71 0.91 0.91 0.95  -0.05 -0.06 -0.03 -0.03 -0.03No stop words 0.80 0.71 0.91 0.91 0.93  -0.07 -0.07 -0.04 -0.03 -0.04

Page 38: What's Congress Doing on Twitter?

Comparing tweet frequency

Model 1 Model 2 Model 3 Model 4

Male 943.309 597.863 593.203 585.361

Republican 1110.179 1105.994 1201.930

Senate -113.932 -134.147

Days in Office 0.077

Constant 1080.438 704.562 732.038 427.333

r2 0.026 0.087 0.088 0.101

All coefficients significant; p < 0.001

Page 39: What's Congress Doing on Twitter?

Information SourcesDomain Tweets

YouTube.com 2348

Facebook.com 1495

yfrog.com 667

speaker.gov 480

TheHill.com 391

TwitPic.com 321

politico.com 301

online.wsj.com 298

washingtonpost.com 295

Flickr.com 284

Page 40: What's Congress Doing on Twitter?

Moderated effects – Twitter-action and sub-group – upon following: U-S

Dependent variable in logs

(1)# Followers

(2)# Followers

(3)# Followers

(4)# Followers

(5)# Followers

 Speech-Act  Narrating  Positioning  Providing info

Requesting action

 Thanking

Male conservatives (baseline)

0.07(0.08)

-0.05(0.04)

-0.01(0.04)

-0.29(0.16)

0.23(0.11)

Female conservatives 

-0.01(0.21)

0.09(0.11)

-0.04(0.11)

-0.42(0.45)

0.26(0.36)

Male liberals  

-0.22(0.13)

0.12(0.07)

0.09(0.07)

0.27(0.27)

-0.52(0.19)

Female liberals

0.34(0.18)

-0.09(0.11)

0.23(0.10)

0.35(0.48)

-0.45(0.30)

F-stat 18.47*** 17.72*** 18.10*** 17.88*** 18.52***

R2 0.02 0.02 0.02 0.02 0.02

Page 41: What's Congress Doing on Twitter?

Predicting Voting Behavior using Relative Frequency of PositioningDependent variable DW-Nom.

Speech-act Positioning

Male GOP (baseline)

0.073

Female GOP -0.109*

Male Dem -0.211***

Female Dem -0.156***

F-stat 28.9

R2 0.29

Page 42: What's Congress Doing on Twitter?

Positioning tweets’ effects on DW-NOMINATE – by subgroup

Male

con

serv

ative

s

Female

con

serv

ative

s

Male

liber

als

Female

liber

als-0.04

-0.02

0

0.02

0.04

0.06

0.08

0.1

Page 43: What's Congress Doing on Twitter?

Future Work

•Government Responsiveness• Constituent lobbying efforts• @ replies from MoCs

•Civic Engagement• Voting records• Non-voting political activities