social media for collaboration & information management

Social Mediafor collaboration and

information management

Suw Charman-AndersonSocial Technologist

Information is everywhere

‣ There is more information available now than ever before

‣ How do you organise it?

‣ How do you store it?

‣ How do you re-find it?

‣ How do you share it?

Types of tasks

‣ Collect and organise information

‣ Share information

‣ Collaborate

‣ Talk to people

‣ Find people

Blog

Blog Blog

Blog Blog Blog

Blog Blog Blog

Blog Blog Blog

Blog Blog Blog

Blogs

Blogs

Aggregator

Blogs

Aggregator

Blogs

Aggregator

Blogs

Aggregator

Blogs

Aggregator

A few facts about email

‣ Majority get too much email

‣ 38% - more than 100 emails a day

‣ 13% - more than 250 emails a day

‣ Spend too much time in email

‣ 56% - more than 2 hours a day

‣ 22% - more than 4 hours

We love email

‣ We check email more often than we think

‣ 50% say every hour

‣ 35% say every 15 mins

‣ ...Actually it’s more like every 5 mins

We *really* love email

‣ Average response time is 1 min 44 sec

‣ 70% of us respond within 6 seconds

‣ ... that’s faster than a phone ringing 3 times

‣ And it takes 64 seconds to recover our train of thought.

‣ That’s 8 hours a week for the worst

What do you use email for?

Case Study

‣ Carnegie UK Trust ‣ Basecamp‣ Socialtext‣ Delicious‣ Blog‣ Twitter

Case Study

‣ Book Oven‣ Basecamp‣ Socialtext‣ Skype‣ IM‣ Laconica‣ UserVoice (via RSS)

With thanks to

‣ http://www.flickr.com/photos/caseywest/346329776/

‣ http://www.flickr.com/photos/12148520@N00/360505392/

‣ http://www.flickr.com/photos/observers_pov/158778047/

‣ http://www.flickr.com/photos/frogmuseum2/174206835/

‣ http://www.flickr.com/photos/mshades/559652022/

‣ http://www.flickr.com/photos/mandj98/273301364/

‣ http://www.flickr.com/photos/holster/3703709645/

Suw Charman-Andersonsocial technologist

suw.charman@gmail.com@suw on Twitter

strange.corante.comsuw.org.uk

+44 (0)7809 718877