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Social Media for collaboration and information management Suw Charman-Anderson Social Technologist

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Talk for the New Media Essentials 2010 course run by Transitions Online.

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Page 1: Social Media for Collaboration & Information Management

Social Mediafor collaboration and

information management

Suw Charman-AndersonSocial Technologist

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Information is everywhere

‣ There is more information available now than ever before

‣ How do you organise it?

‣ How do you store it?

‣ How do you re-find it?

‣ How do you share it?

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Types of tasks

‣ Collect and organise information

‣ Share information

‣ Collaborate

‣ Talk to people

‣ Find people

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Blog

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Blog Blog

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Blog Blog Blog

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Blog Blog Blog

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Blog Blog Blog

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Blog Blog Blog

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Blogs

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Blogs

Aggregator

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Blogs

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Blogs

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Blogs

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Blogs

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A few facts about email

‣ Majority get too much email

‣ 38% - more than 100 emails a day

‣ 13% - more than 250 emails a day

‣ Spend too much time in email

‣ 56% - more than 2 hours a day

‣ 22% - more than 4 hours

Page 89: Social Media for Collaboration & Information Management

We love email

‣ We check email more often than we think

‣ 50% say every hour

‣ 35% say every 15 mins

‣ ...Actually it’s more like every 5 mins

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We *really* love email

‣ Average response time is 1 min 44 sec

‣ 70% of us respond within 6 seconds

‣ ... that’s faster than a phone ringing 3 times

‣ And it takes 64 seconds to recover our train of thought.

‣ That’s 8 hours a week for the worst

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What do you use email for?

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Case Study

‣ Carnegie UK Trust ‣ Basecamp‣ Socialtext‣ Delicious‣ Blog‣ Twitter

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Case Study

‣ Book Oven‣ Basecamp‣ Socialtext‣ Skype‣ IM‣ Laconica‣ UserVoice (via RSS)

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With thanks to

‣ http://www.flickr.com/photos/caseywest/346329776/

‣ http://www.flickr.com/photos/12148520@N00/360505392/

‣ http://www.flickr.com/photos/observers_pov/158778047/

‣ http://www.flickr.com/photos/frogmuseum2/174206835/

‣ http://www.flickr.com/photos/mshades/559652022/

‣ http://www.flickr.com/photos/mandj98/273301364/

‣ http://www.flickr.com/photos/holster/3703709645/

Page 96: Social Media for Collaboration & Information Management

Suw Charman-Andersonsocial technologist

[email protected]@suw on Twitter

strange.corante.comsuw.org.uk

+44 (0)7809 718877


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