on course-spring-2011

Management and People DevelopmentIT and Computing TechnologyProject and Risk ManagementSystems Engineering

Courses

BUSINESS COURSESChoose from over

Developing Advantage

On Course GuideSpring/Summer 2011

New dates and courses. Learn more inside >In partnership with PTS

Training Courses

Developing Individual Advantage by takinglearning and development to new heights.

Want to develop advantage from training?Welcome to the guide that puts you on course.

This latest Thales Training & Consultancy On Course Guide, offers over 100 training courses to put you and your people up there with the best. Courses are delivered at our training centre or at a venue of your choice for our in-company training option. Our expert consultants can also develop your bespoke learning and development programme from scratch.

Choose from our diverse range of courses designed and delivered by experts to help develop advantage in the critical business areas of leadership, management and people development, IT, technology, project and risk management and systems engineering.

From the company that thinks about your needs

Thales Training & Consultancy is a highly established training services company based in Crawley. We help companies to develop advantage through learning and development. Uniquely, we do this by starting from the customer’s point of view by learning about their business goals, then develop the training solutions that are right for them.

To discuss your training needs further contact Sarah Harvey on 0800 313 4743.

0800 313 4743 thales-trainingconsultancy.com

Thales Training & Consultancy 3

Top flight training solutions for developing business advantage.

We provide a range of services to deliver the exact learning solutions you need to develop advantage for your people and organisation.

Developing Individual Advantage by taking learning and development to new heights.

Developing Procurement Advantage by widening your access to the best available courses.

Training Courses

Developing Organisational Advantage through tailor-made learning and development solutions.

Developing CommercialAdvantage through total 360° management of your training function.

Supply Management Bespoke Services Managed Services

Our leading industry credentials

Thales Training & Consultancy provides accredited training supported by leading professional bodies, including:

Association for Project ManagementThe APM is Europe’s largest professional body for project management. Now you can benefit from these high standards by attending our APM accredited courses, that provide valued qualifications.

PRINCE2®

We now deliver the PRINCE2® foundation and practitioner courses. Gain both qualifications through our range of training courses including our residential and non residential options.

We deliver MSP® foundation and practitioner accredited courses to meet your project management learning requirements.

Institute of IT TrainingAs an accredited IITT provider, we meet their high standards for IT training through low delegate numbers per course, 3 months post-course support and expert trainers with in-depth knowledge in a range of IT packages.

Institute of Leadership & ManagementAs an ILM Recognised Provider for theThales ILM Development Programme, choose 4 days training from our range of 30 different management and leadership courses and new skills focused packages. Sucessfully complete the programme and you will benefit from 6 months associate ILM membership. In addition,we are an ILM Approved Centre for ILMAwards 2, 3, 4 and 5.

Our training centre

Our state of the art, purpose built training centre in Crawley makes everyone feel welcome and ready to learn. Courses are delivered in a relaxed environment, by expert, business trainers, passionate about their subjects. During your time with us you will be provided with a high quality lunch and refreshments throughout the day. Conveniently located just off junction 10 of the M23, there is plenty of free parking for all delegates.

We’re easy to find

Our training centre is located in Crawley, near Gatwick, close to Junction 10 of the M23 and close to Three Bridges and Crawley train stations. We also provide a free pick up service from Three Bridges station.

Get in touch

Call Sarah Harvey today.

0800 313 4743 thales-trainingconsultancy.com traininginfo@thalesgroup.com twitter.com/ThalesTraining blog.thales-trainingconsultancy.com

Just think of all the advantages...

OrganisationalAdvantage

An increased knowledgepool for best practice in your

organisation

IndividualAdvantage

Improved knowledgeand prospects for course

attendees

CommercialAdvantage

Greater in-house expertiseand productivity to give you

a business edge

In partnership with PTS

thales-trainingconsultancy.comTo book 0800 313 4743

Best Seller

Creating sales opportunities in business Is it right for me?This practical course is specifically designed for non-sales individuals whooffer additional products or services as part of their job role. If you are new to the concept of ‘sales’ or need a refresher,this course will enhance essential behavioural and communication skills.

What will I get out of it?l Apply relationship building techniques to

a sales discussionl Learn how to listen and ask questions to

uncover opportunitiesl Demonstrate key skills used on the

telephone to introduce new or additional products/services

Dates:04 - 05 Jul 1128 - 29 Sep 1105 - 06 Dec 11

Price: £720 Duration: 2 days

Negotiation skills Is it right for me?This course is designed for managers or professional staff who are required tonegotiate and influence others to achieve results in the workplace. It looks at how todeal with every stage of a negotiation frompreparation to closing. You will get theopportunity to learn and practice the skillsneeded to create win-win outcomes.

What will I get out of it?l Prepare effectively for all types of

negotiationl Set negotiation objectives and identify

what can be tradedl Improve assertiveness and influencing

skillsl Use appropriate strategies and tactics

to achieve the best results

Dates:26 - 27 Apr 11 04 - 05 Oct 1105 - 06 Jul 11 06 - 07 Dec 11

Strategic thinking skills Is it right for me?This course has been specifically designed for managers and/or leaders who wish to develop their strategic thinking skills and move their part of the organisation forward in a coherent way. This course will helpyou identify which activities are tactical, operational or strategic.

What will I get out of it?l Ability to define ‘strategy’ and its value

to the organisationl Ability to recognise the stages in the

strategic thinking processl Ability to describe the benefits of having

a clear visionl Ability to identify how to use strategic

thinking to effectively manage self and others

Date:13 Sep 11

Price: £395 Duration: 1 day

Essential networking skillsIs it right for me?This one day strategic business networkingcourse will benefit anyone who needs to expand their network within a businesssetting. The course will demystify the art of networking and clarify how to communicate effectively.

What will I get out of it?l Develop your business and social networksl Build your confidence to approach people

in a business settingl Choose from a variety of tools and

techniques to personalise your approach to networking

Dates:04 Jul 1129 Sep 1105 Dec 11

Maximise business

Take Advantage NOW. To book a course or discuss your training needs, contact Sarah Harvey on 0800 313 4743. Follow us on twitter.com/ThalesTraining or visit thales-trainingconsultancy.com

Developing a successful business strategyIs it right for me?This three-part programme is designed to support those responsible for providingstrategic leadership to their organisation. The programme is delivered as group coaching, using real business issues and developing real business plans throughout.

What will I get out of it?l The ability to identify the leader’s role with

respect to people, products and profitl Develop a successful business strategy

to communicate and implement across your organisation

Dates:08 Sep 1122 Sep 1113 Oct 11

Price: £1500 Duration: 3 daysEach course has 3 dates spread over 6 weeks

Management and People Development Courses

Maximise business

Finance for the non financial manager Is it right for me?This course is designed for managers and professional staff who use managementand other financial reports in their work, but who have not had any formal training in accounting concepts.

What will I get out of it?l Learn to read and interpret financial

informationl Learn to effectively use and interpret

basic financial toolsl Learn to use the information acquired to

improve yours and your organisation’sperformance

l Develop an overview of business finance

Dates:11 - 12 Apr 11 10 - 11 Oct 1101 - 02 Jun 11 07 - 08 Dec 1103 - 04 Aug 11

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Save 5% when you book more than one person from the same organisation on the same managementand people development course. Call Sarah Harvey today on 0800 313 4743 for more details.

Powerful presentations using PowerPoint Is it right for me?This course is designed for inexperienced or novice presenters, who wish to build their confidence in delivering presentations to groups. It will focus on improving personal style as well as improving the style of PowerPoint slides to deliver more impact.

What will I get out of it?l Understand how your presentations

impact on an audiencel Plan and deliver a clear structure for

your presentationsl Improve your delivery stylel Appreciate how PowerPoint can be used

to create impact when presenting

Dates:15 Apr 1113 Jul 1117 Oct 11

Doing business with the French Is it right for me?This course is designed for people who work across geographical frontiers in international projects or who work for companies with international locations or customers.

What will I get out of it?l Define ‘culture’ and explain its effect upon

intercultural relationshipsl Describe how the history, art, education,

cuisine and geography of France have played their part in shaping its culture

l Avoid many of the faux pas in conversation and personal relationships when doing business with the French

l Use common courtesies and basic manners expected by the French

Dates:04 - 05 Jul 1110 - 11 Oct 11

Managing difficult discussions Is it right for me?Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? Our difficult discussions course is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way.

What will I get out of it?l You will be able to list the communication

skills necessary to give successful feedback in difficult situations

l Describe the preferred behavioural style for giving feedback

l State the most appropriate influencing technique to use in your situations

Date:06 Sep 11

Managing meetings with impactIs it right for me?Do your meetings include: agendas that are muddled or overcrowded? Agenda points that change during the meeting? People attend irregularly or are often late? If this describes any of the meetings that you attend, this is the course for you.

What will I get out of it?l Identify different types of meetings and

their usesl Make meetings shorter, more focused

and productivel Develop a concise checklist for planning

and preparing meetingsl Write an agenda according to the type

of meeting

Dates:16 May 11 12 Sep 1118 Jul 11 17 Nov 11

Maximise business

Flexible learning

New management and people development shorter course options

For more details call Sarah Harvey todayon 0800 313 4743

Building and leading high performance teamsIs it right for me?This course is designed for managers and team leaders who want to be more dynamic in their approach to building and leading their team.

What will I get out of it?l Identify what people need from a high

performing teaml Identify what a leader needs to build and

manage a high performing teaml Use techniques to guide your team

through its stages of evolutionl Apply skills and techniques to improve

individual and team performancel Identify team roles and the impact on

how teams perform

Dates:06 - 07 Apr 11 10 - 11 Oct 1111 - 12 Jul 11 07 - 08 Dec 11

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Managing remote teams Is it right for me?This workshop is designed for middle and junior managers who run teams that are spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworkingin these conditions.

What will I get out of it?l Identify key actions to take to manage

team performance remotelyl Implement a communications plan for

use within the teaml Allocate tasks to team members to build

a culture of teamworking across the different locations

l Know how to involve your team members in planning team activities

Dates:23 Jun 1111 Oct 11

Leading employee engagement Is it right for me?This workshop is suitable for leaders and managers at all levels who need to learn approaches and tools for increasing theengagement of those they lead.

What will I get out of it?l Be able to describe the benefits of

employee engagement in the realisation of your organisation’s vision and goals

l Identify the key components of engagement

l Link your own vision with the engagement you will need to generate to achieve it

l Plan approaches to maintaining and improving engagement during change

Dates:10 May 1115 Aug 1110 Nov 11

Recruitment and selection interviewing Is it right for me?This course is designed to provide managers, supervisors or HR professionals with the techniques for successful selection interviewing. To improve confidence, the course gives an opportunity to practise the skills and techniques learnt.

What will I get out of it?l How to plan and prepare for a selection

interviewl Interview and select potential employees

with greater confidencel Control the interview and use effective

questioning techniques to gain a betterunderstanding of the interviewee

Dates:18 - 19 May 1105 - 06 Sep 1106 - 07 Dec 11

Coaching skillsIs it right for me?Most people learn how to do their jobs ‘on-the-job’. Coaching supports this, but the learning is planned to bring about a specific result. Development of staff is now recognised as one of the key responsibilities of line managers, this course will equip your managers with the skills for effective coaching.

What will I get out of it?l Review the benefits and value of coachingl Identify the coaching process and

techniquesl Practise the key skills required for

effective coachingl Develop personal action plans for

improvement

Dates:08 - 09 Jun 11 27 - 28 Oct 1101 - 02 Aug 11 01 - 02 Dec 1121 - 22 Sep 11

Take Advantage NOW. Learn about our new ILM approved skills focused packages and developyour management and leadership techniques. Contact Sarah Harvey today on 0800 313 4743.

Build my team

Employee loyalty Build relationships

Leading with emotional intelligenceIs it right for me?This course is designed for experienced managers and leaders who have identified the importance of emotions in the effective leadership of people and organisations.

What will I get out of it?l Learn how emotionally intelligent you

are with our test, the MSCEITl Recognise the four key elements of

Emotional Intelligencel Learn a range of skills to build and

maintain key relationshipsl Develop an emotionally intelligent ‘culture’

in your part of the organisation

Dates:11 - 12 Apr 11 05 - 06 Sep 1122 - 23 Jun 11 07 - 08 Nov 11

Building positive relationships Is it right for me?This course is designed for managers or professional staff who need to build positive relationships with others.

What will I get out of it?l Analyse the effects of their behaviour

when dealing with othersl To respond to situations more assertivelyl Communicate effectively by developing

skills, knowledge and attitude to achieve success

l Work towards win-win outcomes

Dates:09 - 10 May 11 12 - 13 Sep 1101 - 02 Jun 11 19 - 20 Oct 1105 - 06 Jul 11 17 - 18 Nov 1111 - 12 Aug 11 12 - 13 Dec 11

Best Seller

Read our latest news, tips and techniques. Follow us on twitter.com/ThalesTraining, read ourblog at blog.thales-trainingconsultancy.com or visit thales-trainingconsultancy.com

In company trainingAll our public courses can be delivered for groups of people from your organisation at a venue of your choice

Contact Sarah Harvey on 0800 313 4743 today to find out more

The art of influence and conflict managementIs it right for me?The programme is an exciting and highlyinteractive course. Day 1 focuses onestablished theory as well as introducingnew techniques. Day 2 focuses on putting those theories and techniques into practice by working with a team of actors on a variety of approaches with colleagues, suppliersand customers.

What will I get out of it?l Identify your current style and how to build

a more proactive and strategic approachl Be able to utilise new techniques to

enhance your influencing skillsl Use listening and questioning skills to

identify others’ motivational drivers

Dates:11 - 12 May 11 03 - 04 Oct 1127 - 28 Jul 11 08 - 09 Dec 11

Build relationships

Assertiveness - influencing and managing conflict Is it right for me?This course aims to build the confidence of the individual in dealing with a spectrum of challenging work situations such as meetings, delegation and discipline.

What will I get out of it?l Define the behavioural styles and their

impact on working relationshipsl Assert your rights in a reasonable and

responsible mannerl Identify behaviours that can help or hinder

interactions with othersl Give professional feedback to help retain

positive relationships

Dates:08 - 09 Jun 11 19 - 20 Oct 1101 - 02 Aug 11 28 - 29 Nov 1105 - 06 Sep 11

Assertiveness - developing personal effectiveness Is it right for me?This course is aimed at those who would like to improve their personal effectiveness through communication and who have had little or no previous training in assertiveness.

What will I get out of it?l Recognise and define assertiveness and

its benefitsl Explain the differences between

aggressive, non-assertive and assertive behaviour

l Have an awareness of why we behave the way we do and when that behaviour is counter productive, know what to do about it

Leading with influenceIs it right for me?Business professionals who are required to develop working relationships and partnerships across different functions and/or organisations.

What will I get out of it?l Recognise the value of networking and

managing relationships within and beyond their organisation

l Identify and prioritise key relationships essential to their success

l Become more self-reliant and proactive in initiating and managing working relationships

l Recognise and work skillfully to influence individuals and groups with different and sometimes conflicting frames of reference

Dates:01 Jun 1107 Sep 1101 Dec 11

Build relationships

Leadership skills Is it right for me?This course is designed for anyone who leads a team. It is particularly suitable if you are required to lead teams through times of change and ideal if you wish to contribute to your business in a more strategic way.

What will I get out of it?l Identify the differences between

managers and leadersl Draw up a checklist of leadership qualitiesl Identify whether your time is spent

effectively in different levels of leadershipl Utilise emotional intelligence to improve

relationsl Motivate teams to achieve goals

Dates:17 - 18 May 1120 - 21 Jul 1113 - 14 Sep 1128 - 29 Nov 11

Excellence in leadership

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Excellence in management Is it right for me?This course is designed for managers who have experience and prior training in core management skills. The programme is intended to allow delegates to move to greater depths of understanding and skill in key areas of management.

What will I get out of it?l Explain a deeper understanding of their

role as managersl Develop and use excellent communication

and influencing skillsl Identify the drivers of their own manager

and negotiate win-win outcomes with theml Deal effectively with the causes of poor

performance and lack of motivation

Dates:09 - 10 May 11

Management skills

Take Advantage NOW. For high quality expertly delivered bespoke leadership andmanagement learning programmes, call Karen Osborn today on 0800 313 4743.

Essential management skillsIs it right for me?This popular course is designed for newlyappointed or current line managers who have had no formal training for managing people. It provides an overview of the necessary elements to become a successful manager.

What will I get out of it?l Identify styles of leadership and review

when it is appropriate to use theml Use appropriate interpersonal skillsl Review the planning, prioritising and

scheduling of work to use time effectively

Dates:17 - 19 May 1112 - 14 Jul 1120 - 22 Sep 1112 - 14 Dec 11

Managing a changing environment Is it right for me?This practical programme is designed for managers who need to lead and bring about change within their organisation. The key models, skills and techniques for change are reviewed and discussed.

What will I get out of it?l Apply organisational change models

to your own organisationl Identify and overcome “barriers to

change” within your organisationl Identify and practise a different approach

to gain staff “buy in” to changel Identify the key managerial skills required

to successfully implement change

Dates:13 - 14 Jun 1119 - 20 Sep 1105 - 06 Dec 11

Executive assistant Is it right for me?Our executive assistant course will help you to take control of your tasks and relationships. You will learn how to improve on the key skills needed for this demanding but rewarding role. From assertiveness to managing small projects this course will cover all you need to succeed.

What will I get out of it?l Describe how to manage conflicting

working stylesl List 3 ways to improve your relationship

with your managerl Explain how to use assertive techniques

to improve effectivenessl Describe the time management processl Recognise 3 key elements needed for

effective delegation

Date:03 May 11

Delegation and motivation at workIs it right for me?This course has been designed for managers who want to develop their delegation skills and to learn how to positively influence the motivation of others. The course focuses on why, when and how to delegate. It aims to boost your confidence to delegate.

What will I get out of it?l Identify the benefits of delegation for the

individual, the team and the organisationl State why, when and how we delegatel Delegate effectively with confidencel Describe key motivators at workl Select from a range of approaches to

help motivate others

Dates:06 Jun 1112 Sep 1117 Nov 11

1:1 training Is it right for me?The majority of training in business is not done in the classroom, but on the job! However, many employees are never shown how to train their colleagues effectively,leading to inefficiency, lost productivity and increased costs. This course is forfor senior team members who have the responsibility to train others on elementsof their day-to-day job.

What will I get out of it?l Understand how people learn differentlyl Identify the most effective way to train

individualsl Set clear objectives for 1:1 trainingl Adopt a common and systematic

approach to 1:1 training

Date:25 May 11

Personal effectiveness

Best Seller

MSCEIT

Save £75 when you book Personal Effectiveness through EI and the MSCEIT test at the same time. Call Sarah Harvey today on 0800 313 4743 for details.

Personal effectiveness through emotional intelligence Is it right for me?This course will provide an opportunity to consider your ability to recognise, use, understand and manage emotions inyourself and others.

What will I get out of it?l Recognise the importance of emotional

intelligence on the workplacel Identify the four key elements of emotional

intelligencel Use a range of skills to build and maintain

key relationshipsl Create a personal action plan to continue

to enhance and monitor your emotionalintelligence

Price: £395 Duration: 1 dayPrice with MCSEIT: £545

Time managementIs it right for me?This course is designed for people at all levels who need to gain control of time and effectively prioritise their workload. Planning, organising, implementing and monitoring are essential elements of this programme, along with the need to delegate effectively.

What will I get out of it?l Systematically review your use of timel Prioritise your workloadl Practice the key skills for getting

organisedl How to manage interruptions

Dates:10 May 11 26 Sep 1104 Jul 11 01 Nov 1108 Aug 11 12 Dec 11

Optimising organisation - tools and techniquesIs it right for me?This unique course combines managementtheory and Microsoft IT applications to offer you an all round package for improving organisation skills.

What will I get out of it?l At least 3 behavioural changes that

will be necessary for becoming more organised

l Describe 2 personal skills they will use in order to stay well organised

l Plan and schedule short and long-term tasks using Microsoft Outlook and Excel

l Increase productivity through effective organisation of emails

Dates:09 Jun 11 21 Oct 1115 Aug 11 12 Dec 11

Presentation skills Is it right for me?This confidence building course focuses on planning and preparing the content of your presentation as well as receiving feedback on your delivery style. It is designed for people with little or no experience and provides a safe environment for practice.Participant numbers are deliberately kept to a minimum for this purpose.

What will I get out of it?l Give presentations with greater

confidence and effectivenessl Use a systematic approach to planning

and preparing a presentationl Deliver your presentation with

professional feedback

Dates:11 - 12 May 11 24 - 25 Oct 1108 - 09 Jun 11 16 - 17 Nov 1101 - 02 Aug 11 12 - 13 Dec 1107 - 08 Sep 11

Train the trainer Is it right for me?If you want to learn how to prepare, design and deliver stimulating and valuable training sessions then this course is for you. Over the 3 days you will have the opportunity to demonstrate your improved skills with a 10-minute presentation and a 20-minute training session.

What will I get out of it?l Confidently deliver icebreakers and

energisersl Know your preferred learning style and

how that will impact on your trainingl Deliver a training session with increased

confidencel Plan and design interactive training

Dates:10 - 12 May 11 21 - 23 Sep 1104 - 06 Jul 11 22 - 24 Nov 11

Analytical and creative thinking at workIs it right for me?This course is suitable for anyone that needs to enhance their ability to use powerful and proven analytical and creative processes for situational review problem-solving, decision-making and plan management.

What will I get out of it?l Analyse a problem systematically and

identify the real causel Define a decision, generate and evaluate

options to achieve the best choicel Ensure plans are successfully

implemented by anticipating potential problems by introducing contingency action

Dates:07 - 08 Apr 11 04 - 05 Oct 1113 - 14 Jun 11 14 - 15 Dec 1117 - 18 Aug 11

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Public speaking with confidence Is it right for me?This workshop is specifically designed for professionals who are required to make a speech at, for example, prestigious corporate events, award ceremonies, dinners and conferences.

What will I get out of it?l Learn what makes a presenter look

confident and professional from theaudience view point

l Use appropriate body languagel Identify the key criteria for a well

structured speechl Practise speaking to large audiences

using a microphone

Making a difference...with customers Is it right for me?This course is designed for team members who deal with customers face to face on a daily basis. For those who are new to customer service, it will provide you with best practise guidelines but is equallysuited if you want to refresh your skills.

What will I get out of it?l Identify the necessary requirements for

providing a good servicel Communicate with customers more

confidently and effectivelyl Use techniques and skills to deal with

difficult situationsl Produce an action plan to build on their

current approach

Date:28 Apr 11

Communicating for successIs it right for me?This course is designed to equip you with a greater understanding of the importance and impact of effective communication - verbally, vocally and visually.

What will I get out of it?l Identify your own communication style

and that of othersl Recognise your own behaviours and

how to improve upon theml Communicate more effectively using

visual, vocal and verbal messagesl Use key communication skills to enhance

your success as a communicator

Dates:06 May 1114 Jul 1113 Sep 1114 Nov 11

Business report writingIs it right for me?This course is designed for professional staff and managers who need to produce effective and efficient business reports. The primary purpose is to address the issue of report writing; how to prepare, present and produce an effective document.

What will I get out of it?l Use a systematic approach for report

writing which can be applied to all documents

l Structure a report and present a professional business case

l Adopt the correct and appropriate tone for report writing

Dates:31 May 1109 Aug 1122 Sep 1101 Nov 11

First class coordinator Is it right for me?If you want to be more organised, efficient and proactive in your administrative tasks you will certainly benefit from this course. You will discover how to assertively and professionally manage both your admin tasks and your relationships with others.

What will I get out of it?l Establish what you need in order to

operate proactivelyl Implement effective organisation systemsl Organise, prioritise and schedule your

workload effectivelyl Begin to manage their own behaviour

and their working relationships

Date:12 Apr 11

Choose your ILMapproved managementand leadership training from ourrange of 9 skills focused packages:

Lead, Strategy, Project Management, Sell, Grow, Talent, Change,Unite, Engage

To learn more call Sarah Harvey on 0800 313 4743

Project and Risk Management Courses

Get APM accredited. Choose from our wide selection of key APM courses. Call Sarah Harvey on 0800 313 4743 to book.

APMP introductory certificate in project management Is it right for me?This course is aimed at anyone looking to start a successful career in project management or simply wanting to understand the principles of project management excellence.

What will I get out of it?l Perform the learning outcomes defined

in the Introductory Certificate Syllabus, 3rd Edition

l Undertake the ICPM examinationl Explain project and project management

termsl Explain key features of projects including

life cycle characteristics, principal phases and activities performed

Dates:13 - 14 Jun 11 03 - 04 Oct 1108 - 09 Aug 11 05 - 06 Dec 11

APMP accreditation - preparation and exam (ICMP)Is it right for me?Anyone substantially involved in projectactivity at supervisory and management levels, including work package managers, team leaders, project managers, programme managers, project executives and sponsors. Project support office and assurance staff may also benefit from the course.

What will I get out of it?l Perform the learning outcomes defined

in the APMP syllabus, 3rd editionl Undertake the APMP examination

Course Dates:09 - 12 May 1118 - 21 Jul 1105 - 08 Sep 1110 - 13 Oct 1114 - 17 Nov 11

Price: £1675 Duration: 4 days (Exam 0.5 day)

In partnership with PTS In partnership with PTS

APMP certification for PRINCE2® practitionersIs it right for me?Current PRINCE2® Registered Practitioners, involved in project activity at supervisory and management levels. Delegates should have at least two years experience working in project environments and must provide proof that their PRINCE2® is current.

What will I get out of it?l Features relevant to a project context

including business as usual, programmes, portfolios, external factors, organisational structures, roles and governance of project management

l Aspects of project life cycles and methodssupporting project initiation includingstakeholder management, requirementsmanagement and context evaluation

Dates:11 - 13 Jul 11 07 - 09 Nov 11

APM practitioner assessment Is it right for me?*Individuals with at least three years experience in responsible leadershipfunctions of non-complex projects or team members in more complex projects.

What will I get out of it?l Successful candidates are awarded the

APM Practitioner Qualificationl Successful candidates will be registered

with the International Project Management Association (IPMA) level C qualification

l In line with the stipulations of the level C qualification, the APM Practitioner Qualification is valid for a period of five years

Dates:11 - 13 Apr 1117 - 19 Oct 11

Price: £1900 Duration: 3 days*Please note candidates must satisfy a criteria for this course, see our website for details.

Exam Dates:20 May 1129 Jul 1116 Sep 1121 Oct 1125 Nov 11

New New

PRINCE2® - foundation Is it right for me?Those playing, or wishing to play, an active role in a project environment where PRINCE 2® is used, wishing to gain a solid “grounding” in the method and to gain the foundation qualification. Anyone needing to gain the PRINCE 2® foundation qualification before moving on to sit the practitioner qualification.

What will I get out of it?l To provide delegates with a detailed

knowledge of the background, principles, structure and terminology used in the PRINCE2® 2009 edition project management method and to prepare them to sit the PRINCE2® foundation examination, held on the third day

Dates:27 - 29 Jun 1105 - 07 Sep 1112 - 14 Dec 11

PRINCE2®

PRINCE2® - practitionerIs it right for me?Anyone who has used or who is using PRINCE2® and holds the foundation certificate, wishing to gain the formal practitioner qualification.

What will I get out of it?l This two day workshop style event will

provide delegates with an opportunity to review the PRINCE2® 2009 edition project management method and to prepare for and sit, the PRINCE2® practitioner examination, held on the second day

Dates:30 Jun - 01 Jul 1108 - 09 Sep 1115 - 16 Dec 11

In partnership with PTS

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Project management

Take Advantage NOW. To discuss your PRINCE2® and MSP training requirements,call Sarah Harvey today on 0800 313 4743.

Essential skills for managing projectsIs it right for me?This course is suitable for anyone whois involved in, or about to run projects -particularly where projects involveinfluencing stakeholders and dealingwith cross-functional project teams and handling contractor relationships.

What will I get out of it?l Identify the key issues raised in

managing projectsl State the life cycle of a project from

commissioning to completionl Use a range of decision-making processes

to identify the requirements at each stagel Identify issues affecting the project and

clarify terms of reference

Dates:05 - 07 Jul 1126 - 28 Sep 1105 - 07 Dec 11

Managing smaller projects (introduction to project management) Is it right for me?This workshop is designed to equip participants with the essential knowledgeand tools of implementing and managing non-complex projects.

What will I get out of it?l Identify the key issues in managing

projectsl State the life-cycle of a project from

commissioning to completionl Identify key stakeholdersl Develop robust project briefs

Dates:09 May 11 17 Oct 1115 Jun 11 16 Nov 1128 Jul 11 12 Dec 1105 Sep 11

PRINCE2® - foundation and practitioner residentialIs it right for me?Suitable for existing and potential Project and Team Managers who want to gain an understanding of the PRINCE2® method of managing projects. The residential package includes b&b, evening meal, WiFi and parking. A free shuttle bus service to and from the hotel.

What will I get out of it?l Gain an overview of the PRINCE2® project

management method l Gain the benefits of following the

PRINCE2® structure l Complete the foundation and practitioner

Dates:27 Jun - 01 Jul 1105 - 09 Sep 1112 - 16 Dec 11

Price: £1695 Duration: 5 daysThe course is 5 days. The foundation exam is taken on day three and the practitioner exam is taken on day five.

Managing successful programmes (MSP®) practitioner upgrade Is it right for me?Delegates wishing to attend this course and to sit the practitioner examination must first have attended the foundation event and must hold the foundation qualification. It is also anticipated that delegates will have an understanding of, and preferably experience in, the issues surrounding business change.

What will I get out of it?l Have reviewed in detail the Principles,

Governance Themes Transformational Flow as described in the MSP® - 2007 Edition “best practice” model

l Have prepared for and taken the MSP® practitioner paper

Dates:14 - 15 Jul

PRINCE2®

Managing successful programmes (MSP®) foundation Is it right for me?Anyone who needs to understand programme management and the practical application of MSP® and to gain the MSP® foundation qualification. There are no formal prerequisites to this course, but it is anticipated that delegates will have an understanding of, and preferably experience in, the issues surrounding business change.

What will I get out of it?l Understand the differences between

programmes and projectsl Understand the need for programme

managementl Have prepared for and taken the

MSP® foundation paper

Dates:11 - 13 Jul 11

Managing successful programmes (MSP®) foundation and practitionerIs it right for me?Anyone who needs to understand programme management and the practical application of MSP® and to gain the MSP® foundation and practitioner qualifications.There are no formal prerequisites to this course, but it is anticipated that delegates will have an understanding of, and preferably experience in, the issues surrounding business change.

What will I get out of it?l Understand the differences between

programmes and projectsl Understand the need for programme

managementl Be able to apply MSP®

Dates:11 - 15 Jul 11

Project management

Develop your Primavera skills with our experts. Call Sarah Harvey today on 0800 313 4743 to book your course.

Primavera risk analysis (Pertmaster) overview Is it right for me?This course is a basic overview of the riskscheduling and risk register features ofPertmaster. It is aimed at new users of Pertmaster who are familiar with riskmanagement processes.

What will I get out of it?l Import schedules into Pertmasterl Perform schedule and cost analysisl Generate and interpret confidence curvesl Generate and interpret tornado graphsl Construct a risk register and view risks

generatedl Add qualitative and quantitative risks

Dates:14 Jul 1112 Sep 11

Primavera risk analysis (Pertmaster) schedule and risk analysisIs it right for me?This course gives a detailed introductionto the schedule and risk management features of Primavera risk analysis(Pertmaster). It is aimed at new users of Pertmaster who are familiar with risk management processes and who need touse the tool to manage risk within projects.

What will I get out of it?l Import schedules into Pertmasterl Add three point estimates onto plansl Perform schedule and cost analysisl Use templated quick riskl Run risk analysis

Dates:04 - 05 May 11 31 Aug - 01 Sep 1127 - 28 Jun 11 05 - 06 Dec 11

Project module 1 & 2 - planning, scheduling and implementingIs it right for me?Our Project Module 1 & 2 course is a comprehensive introduction to using Project to build, resource and extract informationfrom project schedules.

What will I get out of it?l Create, amend and print a project schedulel Manage resourcesl Update a project schedulel Print and produce standard reports on

a projectl Share data with other applications

Dates:05 - 06 May 11 22 - 23 Sep 1101 - 02 Jun 11 24 - 25 Oct 1107 - 08 Jul 11 03 - 04 Nov 1111 - 12 Aug 11 08 - 09 Dec 11

Essentials IntermediateAdvancedTechnical

Project module 3 - advanced scheduling and customisationIs it right for me?This course looks at advanced scheduling and resourcing techniques and how to customise your schedule to give better visibility and flexibility. It is designed for experienced users of Project who have attended Module 1 & 2 or have equivalent knowledge.

What will I get out of it?l Work with different types of taskl Work with multiple resource ratesl Create custom tablesl Add custom fields

Project module 4 - tracking and analysing project progressIs it right for me?This course looks at how to track, filter and extract information and how to effectively report on project progress and costs. It is designed for experienced users of Project who have attended Module 1 & 2 or have equivalent knowledge.

What will I get out of it?l Track overall project progressl Track work and costs within projectsl Compare schedule to baselinel Filter and extract informationl Create custom reports

Project risk management Is it right for me?This two-day workshop addresses riskmanagement throughout the project lifecycle. It is largely based on the project risk analysis and management guide published by the Association for Project Management. It also provides a foundation for follow-up workshops leading to APM Risk level 1 and 2 qualifications. It is aimed at teams working on bid feasibility and project start up.

What will I get out of it?l Describe success factors and benefits

arising from effective risk managementl Explain human behaviour factors affecting

risk managementl Establish the project context and conduct

an initial risk assessment

Dates:04 - 05 Jul 1105 - 06 Oct 11

Risk management

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Management skills for project managers Is it right for me?This course is designed for projectmanagers, programme managers and work package managers who need to get the best out of their project team. The course is designed to develop and refresh the essential people management skills required for project delivery through self-management.

What will I get out of it?l Develop a balanced management

approachl Balance the needs of the business and

the customerl Manage their time more effectively and

others for resultsl Identify and play to motivational drivers

of others even in virtual teams

Dates:18 - 19 Jul 1127 - 28 Oct 11

Management skills

Earned value management - senior management overview Is it right for me?Senior managers in businesses using earned value management who need to understand programme EVM reports. This course provides you with an overview of earned value management, and its benefits to senior management.

What will I get out of it?l Describe the basic principles of earned

value managementl State the benefits of using earned

value managementl Use earned value management

information to challenge ETC and EAC forecasts

l Describe the use of exception reporting

Date:05 Oct 11

Price: £195 Duration: 0.5 day

Primavera for scheduling Is it right for me?This course is designed for those who need to create and manage simple plans in Primavera. Knowledge of project management techniques would be an advantage.

What will I get out of it?l Create projects and set project propertiesl Create a Work Breakdown Structure

(WBS)l Create activities, links and resourcesl Manage actualsl Customise layoutsl Use the reporting tools in Primavera

Dates:08 - 09 Aug 1124 - 25 Nov 11

Earned value management - managerial analysisIs it right for me?Programme managers and project managers who are considering implementing earned value management and work package managers who are asked to report using earned value. This course provides you with the ability to analyse earned value management data and decide actions as a result.

What will I get out of it?l Interpret EV management reports

and chartsl Perform variance analysis using EV datal Identify EV trends and their significancel Perform exception analysis down to work

package level

Date:04 Oct 11

Earned value management

Primavera for planningIs it right for me?This course is designed for planners who will need to use Primavera to create and manage detailed plans. It includes detailed activity and resource planning. Knowledge of project management techniques wouldbe an advantage.

What will I get out of it?l Use the tools for Programme

Management in Primaveral Perform Work Package and Project

Management in Primaveral Create detailed plans including activities,

links and resourcesl Manage actualsl Use the reporting tools in Primavera

Dates:25 - 27 Jul 1112 - 14 Oct 11

Primavera management overviewIs it right for me?This course is designed for those who will need to gain an overview of how thePrimavera tool is used and how to navigate through existing programmes on the system. It is aimed at new users of Primavera who are PC literate and familiar with other software packages. Knowledge of project management techniques would be an advantage.

What will I get out of it?l Navigate within an existing Primavera

programmel Review WBS structure and activitiesl Review resourcing and workloadl Use the reporting tools in Primavera

Dates:18 Jul 1108 Sep 1107 Nov 11

Primavera

Module 1 - essentialsIs it right for me?This course introduces the basic features of Microsoft Excel focusing on creating spreadsheets, adding different types of formula, formatting and printing.

What will I get out of it?l Create, save and print worksheets e.g.

timesheets, sales figures, invoices, etcl Create different types of formulal Use basic Excel functionsl Edit and manipulate informationl Format worksheets for a professional

presentation

Dates:07 Apr 11 26 Aug 1110 May 11 07 Sep 1106 Jun 11 17 Oct 1105 Jul 11 18 Nov 1120 Jul 11 06 Dec 1108 Aug 11

Information Technology Courses

Module 2 - gathering and presenting dataIs it right for me?Our Excel module 2 - gathering and presenting data course looks at techniques for managing data more effectively.

What will I get out of it?l Transfer and link information between

worksheets and workbooksl Create and format graphsl Automate repetitive tasks with macrosl Add conditional formatting to cellsl Create and use spreadsheets

with validation and protection

Dates:15 Apr 11 21 Sep 1123 May 11 21 Oct 1115 Jun 11 02 Dec 1114 Jul 11 19 Dec 1117 Aug 11

Module 3 - data analysisIs it right for me?This course is ideal for those who want to learn more about data analysis techniquesin Excel. It is designed for experienced users of Excel. You should be confident in creating and editing worksheets and be able to write basic formulas.

What will I get out of it?l Work with databases to summarise,

analyse and filter informationl Build pivot tables for easy data analysisl Use Excel tools to more effectively

manage large spreadsheetsl Create and work with data ranges

Dates:12 Apr 11 11 Aug 1104 May 11 14 Sep 1124 Jun 11 10 Oct 1104 Jul 11 11 Nov 1122 Jul 11 14 Dec 11

Business intelligence and dashboardsIs it right for me?This is designed for existing users of Excel who can build simple Excel spreadsheets. The course includes dealing with imports of data, analysing data using pivot tables and getting the most out of the extensive graphing features in Excel. It also looks at combining information into easy to use dashboards.

What will I get out of it?l Work with different data formatsl Connect to external data sourcesl Build pivot tablesl Create business chartsl Create dashboards

Dates:20 - 21 Jun 11 11 - 12 Oct 1107 - 08 Jul 11 15 - 16 Dec 1124 - 25 Aug 11

Formulas and functions essentialsIs it right for me?This course shows you how to construct basic formulas and functions in Excel. It is aimed at existing Excel users who can create and amend spreadsheets but find formulas frustrating.

What will I get out of it?l Create different types of formulal Use absolute references in formulasl Use a range of Excel functionsl Use the auditing tools to see how

formulas are constructed

Dates:19 May 1105 Jul 1118 Aug 1107 Oct 1122 Nov 11

Pivot table specialistIs it right for me?This Excel course is a comprehensive guide to working with pivot tables for those who are keen to learn more about the use of pivot tables to analyse and present data. You should be a confident Excel user and be able to create and edit worksheets and write basic formulas.

What will I get out of it?l Build and customise pivot tablesl Group and sort information within

pivot tablesl Add different types of summary

calculations to pivot tablesl Create pivot chartsl Add calculated fields and items

Dates:22 Jun 11 18 Oct 1121 Jul 11 19 Dec 1116 Sep 11

As an IITT accredited training provider you are guaranteed high quality IT training with us.Call Sarah Harvey today on 0800 313 4743 to discuss your IT training requirements.

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Best Seller

VBA in Excel

Our Microsoft courses range from beginner to advanced level and are delivered by our expert trainers

Call Sarah Harvey on 0800 313 4743 today to book

Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

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Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

Macros specialistIs it right for me?This course will show you how macros can be used to automate commonly used commands and processes. This course is designed for existing experienced users of Excel. You should be confident creating and manipulating Excel spreadsheets and creating formulas when attending this course.

What will I get out of it?l Record and run macrosl Navigate within the visual basic

environmentl Edit pre-recorded macrosl Create your own functions

Dates:18 May 1112 Jul 1112 Sep 1117 Nov 11

Module 4 - advanced formulas and functionsIs it right for me?This course is designed for experienced users of Excel and will show you how to develop your skills in writing formulas and using advanced Excel functions and techniques.

What will I get out of it?l Use an extensive range of logical,

text and date functionsl Create simple array formulasl Cross reference data from other

worksheets using lookups and match

Dates:13 - 14 Apr 11 22 - 23 Sep 1119 - 20 May 11 20 - 21 Oct 1130 Jun - 01 Jul 11 21 - 22 Nov 1118 - 19 Jul 11 19 - 20 Dec 1122 - 23 Aug 11

Part 1Is it right for me?This course is an introduction to visual basic programming in Excel, it looks at structures, syntax and coding standards. You must be confident in creating and manipulating Excel spreadsheets and creating formulas before attending. You must be able to record and run macros.

What will I get out of it?l Write Visual Basic proceduresl Use the Excel data model to manipulate

data on worksheetsl Store data using variables and constantsl Automatically run code when events

occur, e.g. opening a workbook, pressing a button

Dates:16 - 17 May 11 15 - 16 Aug 1113 - 14 Jun 11 13 - 14 Oct 1113 - 14 Jul 11 08 - 09 Dec 11

Part 2 - spreadsheet developerIs it right for me?Our VBA in Excel part 2 course is designed for those who are already creating VBA code and need to learn more about what is available and how to use it to createautomated solutions. You must have eitherattended our VBA in Excel - part 1 course or have equivalent knowledge.

What will I get out of it?l Use arrays to store and re-use datal Use objects within the Excel data model

to manipulate informationl Write file search routinesl Create functionsl Create complex user forms

Dates:25 - 26 May 11 20 - 21 Oct 1125 - 26 Jul 11 12 - 13 Dec 11

Part 3 - application integrationIs it right for me?This course is aimed at those who are already creating VBA code and need to learn more about how to pass information between the different applications and create integrated solutions. You must have either attended our VBA in Excel - part 1 course or have equivalent knowledge.

What will I get out of it?l Connect to other applicationsl Use the other application’s object modelsl Pass data to and from Word, PowerPoint,

Outlook and Access

Dates:18 Apr 1117 May 1122 Aug 1123 Nov 11

Access

AccessEssentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

Essentials IntermediateAdvancedTechnicalEssentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

All our IT courses can be adapted to your specific training requirements. Call Sarah Harvey on 0800 313 4743 to find out more.

Queries and reports - essentialsIs it right for me?This course is designed for first time users of Microsoft Access who need to extract data from existing databases. You should be competent in using a PC for generalbusiness use. No previous experience of Access is required.

What will I get out of it?l Work with existing Access databases

to extract informationl Report out on information in an easy to

understand format

Dates:27 Apr 1124 May 1129 Sep 1111 Nov 11

VBA in Access

Database design - essentialsIs it right for me?This course is designed for new users who need to build relational database systems. It will enable you to build systems, e.g. training records, help call log, etc. and quickly and easily enter and extract information. You should be competentin using a PC for general business use. No previous experience of Accessis required.

What will I get out of it?l Create a databasel Build tables, forms, queries and reportsl Create fully relational databases

Dates:17 - 18 May 1101 - 02 Aug 1124 - 25 Oct 1101 - 02 Dec 11

Queries and reports - advancedIs it right for me?This course is designed for existing users of Microsoft Access who need to use more data manipulation techniques within their databases or for importing and tidyingup data.

What will I get out of it?l Create complex queries to extract

informationl Create action queries to change

informationl Create de-duplication queriesl Create reports to group and sub total datal Export information to other packages

Dates:16 May 11 03 Oct 1112 Aug 11 07 Dec 11

Database design - advancedIs it right for me?This course is aimed at users who can design and build tables and queries for a relational database and who now wish to create a professional looking interface that makes it easy for others to use their database application.

What will I get out of it?l Create forms for interactive searching

and display of search resultsl Build simplified forms and use forms

within formsl Create interactive combo and list controls

on formsl Use macros and simple Visual Basic to

make forms interactive

Dates:27 - 28 Jul 1107 - 08 Nov 11

Part 1 - automationIs it right for me?This course is designed for existing experienced users of Access who need to use VBA to automate their databases. You must be able to confidently create fully relational databases including tables, forms, reports and queries before attending this course.

What will I get out of it?l Write your own code for use on command

buttons, forms and reportsl Set up user messagesl Use the debut toolsl Write error handling routines and edit

Access error messagesl Write your own functions, e.g. conversion

functions, date functions

Dates:23 - 24 May 1105 - 06 Sep 11

Part 2 - access objects and DAOIs it right for me?This VBA course is designed for existingexperienced users of Access. Users must beable to confidently create fully relational databases including tables, forms, reports and queries before attending this course. Basic VBA experience is required. This can be gained by attending our VBA in Access part 1 - automation course.

What will I get out of it?l Use the Access object modell Use the DAO - Data Access object modell Transfer information to Word and Excel

Dates:23 - 24 May 1110 - 11 Oct 11

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Reporting tools

Module 2 - layers, shapes and customisationIs it right for me?This course is designed for existing users of Visio, who would like to learn more advanced drawing skills and improve efficiency with the use of layers, templates, shapes and stencils. You should have attended our module 1 course or have equivalent knowledge.

What will I get out of it?l Create your own templates, stencils

and shapesl Create a scale drawingl Work with layersl Add custom properties to shapes

Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

Module 1 - flowcharts and diagramsIs it right for me?This course is a comprehensive introduction to Visio enabling you to create and modify flowcharts and a variety of other business diagrams. You should be competent in using a PC for general business use. No previous experience of Visio is required.

What will I get out of it?l Create Visio diagrams, including

flowcharts and organisation chartsl Use the Visio tools to create and modify

text and shapesl Create business diagramsl Save and print diagrams

Dates:03 Jun 1110 Aug 1126 Oct 11

Crystal reports modules 3 - advanced reporting techniquesIs it right for me?This course is designed for existing users of Crystal reports who wish to extend their skills to beyond simple list style reporting. You should be confident building simple Crystal reports. Attending on our Crystal reports module 1 and 2 will give all the required pre-requisites.

What will I get out of it?l Include and modify graphs within reportsl Summarise data using a cross tab reportl Produce reports that incorporate

sub-reportsl Creating running totalsl Use date calculations

Dates:11 Jul 1113 Oct 11

Cognos impromptu - report design essentialsIs it right for me?This course is aimed at new users of Impromptu who need to create new “liststyle” reports or modify existing reports.You should be competent in using a PC for general business use. No previousexperience of Cognos Impromptu is required.

What will I get out of it?l Create, modify and enhance reportsl Organise data and perform simple

calculations

Dates:04 Jul 1118 Oct 11

Crystal reports module 1 & 2 - creating and modifying reportsIs it right for me?This practical course is designed for new users who need to become proficient in creating and modifying reports. An understanding of database structure would be an advantage but is not essential.

What will I get out of it?l Select and sort database records in

a reportl Produce simple, grouped and

summarised reportsl Include calculations and conditional

formatting in reports

Dates:19 - 20 May 1120 - 21 Sep 11

FoundationIs it right for me?This course is designed for experienced PC users. No prior knowledge of SQL is required. The course aims to give an introduction to SQL and can be applied to different databases including SQL Server, Oracle, Access and MYSQL.

What will I get out of it?l Decompose real data into a form suitable

for implementation within a relational database

l Apply key/foreign key relationships between tables of a relational database

l Choose appropriate column types for a table

l Create tables using SQL and populate them with data

Dates:27 - 28 Jun 1101 - 02 Sep 1128 -29 Nov 11

Photoshop - essentialsIs it right for me?This course is designed for new users of Adobe Photoshop who need to manipulate and create images. You should be competent in using a PC for general business use. No previous experience of Photoshop is required.

What will I get out of it?l Manipulate images using selection and

filtering techniquesl Create new images from existing image

sourcesl Save images for use on web pages

Dates:18 Aug 1106 Dec 11

Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnicalEssentials IntermediateAdvancedTechnical

If you are undertaking an IT Roll Out in your business, call Susan Howard on 0800 313 4743 to discuss how we can develop your Roll Out training programme.

ConversionEssentials IntermediateAdvancedTechnical

Office 2010Is it right for me?Existing users of Word, Excel and PowerPoint who have upgraded or are planning to upgrade and need to be able to quickly adapt to Office 2010. It looks at the innovative features and changes within the applications including the new user interface, new layouts and views, new and improved wizards and enhanced functionality.

What will I get out of it?l Navigate within the Office 2010 applicationsl Use the new document features available

in Wordl Use the new wizards, layouts and

formatting options in Excell Use the new tools available in PowerPoint

Dates:18 May 1112 Sep 1116 Nov 11

Acrobat Writer - creating and managing PDFsIs it right for me?Our Adobe Acrobat Writer course is designed for new users of Acrobat who need to generate Portable Document Format (PDF) files or to read existing ones and mark them with changes.

What will I get out of it?l Read and navigate Portable Document

Format (PDF) filesl Create PDF files from authoring

applicationsl Create navigational structures

Dates:27 May 1108 Aug 1119 Oct 1130 Nov 11

DreamWeaver module 1 & 2Is it right for me?This course is designed for those responsible for designing, managing and editing an internet or intranet website. You should be competent in using a PC for general business use. No previous experience of DreamWeaver is required.

What will I get out of it?l Design and build a professional websitel Maintain and upgrade an existing

website and web pages

Dates:05 - 06 May 1131 Oct - 01 Nov 11

PowerPointEssentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

Module 2 - PowerPoint masterclassIs it right for me?This masterclass course is designed for experienced users of PowerPoint who have attended our PowerPoint module 1 course and now need to expand their skills. You should be a confident PowerPoint user who can create presentations and slide shows.

What will I get out of it?l Create a template which includes a

customised slide master and title masterl Create organisation chartsl Manipulate clipart for specialist usel Produce complex animationsl Build interactive presentations

Dates:28 Apr 11 27 Oct 1120 Jun 11 01 Dec 1116 Aug 11 16 Dec 1129 Sep 11

Module 1 - creating professional presentationsIs it right for me?Our PowerPoint module 1 course highlights the key features of PowerPoint that need to be mastered for a truly professional lookingpresentation. The course includes tips on fast ways of getting the best results and advice on presentation colours, content and delivery techniques.

What will I get out of it?l Edit an existing presentation and create

a new onel Apply and modify a presentation designl Produce simple drawn objectsl Animate text, drawings and graphs

Dates:21 Apr 11 07 Oct 1109 Jun 11 14 Nov 1128 Jul 11 09 Dec 1109 Sep 11

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Take Advantage NOW. To learn more about the systems engineering training and courses we offer, contact Ian Presland today on 0800 313 4743.

Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical Essentials IntermediateAdvancedTechnical

Module 1 - essentialsIs it right for me?This course is designed for new users of Word who need to create and format documents. You should be competentin using a PC for general business use. No previous experience of Word is required.

What will I get out of it?l Create, save and print documents,

e.g. letters, memos, etcl Enhance documents to give them a

professional appearance

Dates:28 Apr 1104 Aug 1129 Nov 11

Module 2 - making it work for youIs it right for me?This course is designed for existing users of Word who need to learn presentation techniques to create professional lookingdocuments and to create mail merge documents.

What will I get out of it?l Work with tables and columns to

effectively layout a documentl Add bullets and numbering and headers

and footers to improve presentationl Customise Word and automate some

frequently repeated tasksl Create mail merge documents and

envelopes and labels

Dates:07 Apr 11 01 Sep 1126 May 11 09 Dec 1106 Jul 11

Module 3 - structured documentsIs it right for me?This course is designed for experienced users of Word who need to create larger and more complex documents, such as handbooks, manuals, reports, etc. You should be confident in creating documents and use Word daily.

What will I get out of it?l Use templates and styles to build

structured document more effectivelyl Work with sections to manage complex

documentsl Use data from other packages within Wordl Insert and link graphics

Dates:06 Jun 1109 Aug 1106 Oct 1120 Dec 11

Systems engineering

INCOSE certified system engineering professional (CSEP)boot camp Is it right for me?This course is aimed at System Engineers working towards INCOSE Certified Systems Engineering Professional (CSEP) accreditation who require additional guidance.

What will I get out of it?l Support a primarily self-learning based

approach to achieving CSEP l Understand the process for INCOSE

Certification application l Understand the structure and content of

the INCOSE SE handbook l Provide guidance and typical questions

in CSEP exam format

Dates:26 - 27 Sep 11

Systems engineering for INCOSE CSEP candidates Is it right for me?This course is designed for projectmanagers, programme managers and work package managers who need to get the best out of their project team.

What will I get out of it?l Understand fundamentals of systems

engineering, the systems engineering lifecycle and key activities in each lifecycle stage

l Gain practical experience using basic systems engineering techniques

l Understand the INCOSE Certification application process

l Test acquired knowledge by answering questions posed in typical CSEP exam format

Dates:05 - 09 Sep 11

Price: £1895 Duration: 4.5 days

OutlookEssentials IntermediateAdvancedTechnical

Advanced Outlook - beyond emailIs it right for me?This course is designed for those who currently use Outlook and want to learn more in order to optimise their time and to become more organised and efficient. You should be familiar with the basics of Outlook.

What will I get out of it?l Manage your email using message

options and rulesl Create email templatesl Create and manage folders to use on

the network and offlinel Schedule activities and tasksl Maintain and make effective use of a

contacts list

When you attend our training centre in Crawley, you are our guest and we always take the time to make you feel welcome, relaxed and ready to learn.

Crawley training centre

Our Crawley training centre has 15 rooms and additional syndicate rooms. Located approximately one mile from junction 10 on the M23, the centre is easily accessible from all areas of the south east of England. The state of the art environment allows you to work in a relaxed atmosphere surrounded by high quality technology and design.

Our IT rooms contain modern PC’s for every participant. They run a wide variety of software applications and can be adapted to different Windows operating systems dependent on your needs. Our management training facilities include a full suite of training aids and equipment, for example, interactive smartboards.

Room hire

Our Crawley centre provides the perfect state-of-the-art venue and facilities for training, seminars, events, conferences or management meetings. Our management rooms vary in size, generally holding up to 14 people. We also have a large conference room that can hold up to 60 people auditorium style; ideal for conferences, seminars or management briefings. Our IT rooms hold up to 8 participants and each will be provided with their own PC as part of the package.

For all room hire package details and prices contact Sarah Harvey on 0800 313 4743 or email sarah.harvey@thalesgroup.com

Take advantage NOW!

To book a course or discuss your training needs, contact Sarah Harvey today on 0800 313 4743or visit thales-trainingconsultancy.com

Developing advantage through wellthought out training solutions

Thales Training & Consultancy is part of Thales UK. A company registered in England and Wales.Registered Office: 2 Dashwood Lang Road, The Bourne Business Park, Addlestone, Weybridge, Surrey KT15 2NX Registered Number: 1597499

Thales Training & Consultancy

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Thales Training & Consultancy, Sackville House, Northwood Park Gatwick Road, Crawley, West Sussex RH10 9XN

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