multi generational teams

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Workplace Harmony

Model

UNDERSTAND what shapes expectations and drives behaviourfor different generations

ACCOMMODATE different styles and flex, while still meeting the needs of thelarger organization

APPRECIATE what each generation brings to the table

INTEGRATE each generation’s strenghts to achieve business outcomes

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Baby Boomers1946 - 1964

Gen X1965 – 1980

Gen Y1981 – 2000

• Born after World War II• Great Impact on the

World

• Working Parent(s)• Parents Experienced

Massive Layoffs in 1980s

• Dot-Com Generation• Parent planned, structured lives• Long term = 2 years

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GENERATIONAL DIVERSITYRecognizing and understanding generational differences can help everyone learn to work together more effectively and transform your workplace from a generation war zone to an age-diverse and productive team.

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Benefits of Teaming Generations

Generations learn from one another

86% agree

Better work quality due to variety of generational perspectives

82% agree

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Are you finding it challenging to relate to some of your team members?

Are your experienced team members frustrated with the younger?

Or vice versa

YOU ARE NOT ALONE!

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Keep Generations Apart?

Keeping workers of different generations from being assigned to work together

78% say not successful at all

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@elifdurugonen

BABY BOOMERCORE VALUES

• Family • Love• Integrity• Diversity• Optimism• Personal

Gratifcation • Idealistic• Team Orientation• Youth – forever!• Involvement

• Family • Love• Integrity• Diversity• Balance• Independent• Skeptical• Self-Reliance• Pragmatism• Distrustful of Authority

GEN XCORE VALUES

• Family • Love• Integrity• Diversity• Self - confidence• Meaning• Achievement• Patriotic• Collaboration• Informality

GEN YCORE VALUES

DİFFERENCES BETWEEN GENERATİONS

Priorities Working Styles

Communication

Styles

Way ofthinking

Decision making

processes

Learning styles / needs

Motivation factors

Expectations

Appearance

Areas of Generational Conflict

Communicationand Leadership

Learning andDevelopment

Reward andRecognition

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Com

mun

icati

onBaby Boomers – Face to face• Use open and direct style but avoid controlling language• “Show me" generation• Prepared to answer questions • Present options to demonstrate flexibility in your thinking

Generation X – Direct, as needed• Talk in short to keep their attention• Ask and give regular feedback • Use an informal communication style• Email as a primary communication tool

Generation Y – Email, instant messaging• Challenge them • They will resent it if you talk down to them• Prefer communication through technology (e.g., email, instant

messaging, text messages, podcasts, bulletin boards, on line chats, blogs, etc.)

• Prefer networking opportunities• Quick responses to emails

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We need “learning

agile” leaders!

Mental Agility

Self-awareness

People Agility

Change Agility

Results Agility

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Lead

ersh

ipBaby Boomers• Show respect to their achievements• Involve in change initiatives and

organizational issues

Gen X• Truth• Coaching • Include in decisions • May challenge leadership (asking

“why”)

Gen Y• Avoid «I am the boss» style• Like to be treated as colleagues • Informality• Coaching and mentoring

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Areas of Generational Conflict

Communicationand Leadership

Learning andDevelopment

Reward andRecognition

@elifdurugonen

Gen Y

Gen X

Boomers

0 5 10 15 20 25 30

Have you ever left a job due to lack of development opportunities?

Development is an issue!

“Train them too much and they will leave.”

“Continuous learning is a lifestyle.”

“I learned the hard way; you can too!”3%

13%

28%

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to stay current

Independent; expert or coach led

“lead me to the information”

Boomers

Gen X and Y

marketable skills

Mentoring

collaborative; peer-to-peer

context and value

Feedback!

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WHEN GIVING FEEDBACK

Baby Boomers • Give Recognition• Establish Link

– Organizational Mission– Organizational Values

Generation X • Show Respect for Time• Approach Efficiently• Be Straightforward• Use Results Language

Generation Y • Speak positive• Offer help• Ask / COACHING

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The Most Effective L&D Tools

Coaching Mentoring

40% of Gen Yers said having a mentor directly influenced their decision to

stay at their current company!

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The Most Effective L&D Tools

Coaching MentoringReverse

Mentoring

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Areas of Generational Conflict

Communicationand Leadership

Learning andDevelopment

Reward andRecognition

@elifdurugonen

Reward means...

Baby Boomers:

“Show respect.

Opportunity to share”

Gen Xers: “Freedom is the ultimate

reward”

Gen Yers:“Assign

meaningful tasks. Be sincere.”

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Help generations

acknowledge and appreciate

different generations

Be aware of differences,

focus on similarities

Create a learning

agile organization

Establish an effective coaching culture

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Objects in the mirror are

closer than they appear!

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They are coming soon;)

Gen Z!