COACHING MULTI GENERATIONAL WORKFORCE

People Matters : Masterclass23rd July, 2015

“Don't fall prey to stereotypes… It's all about going out andfinding people who are a good

job fit, a cultural fit and a lifestyle fit.” - Ed

Powell Director of Business Development,

Monster Government Solutions

Cohort Differences… What factors make them unique

Each individual has a perspective

A set of filters through which they see the world

Formed during first 10, 15, 20 years of life Most impressionable… Personality most open to

influence External: Personal and Social Personal: family, teachers, uniqueness

Social: things around us

fads, news, economy, political climate, music,

trends

Generational TimelineTraditionals Baby

BoomersGeneration X Gen Y

Millenial

1910-1919 1920-1929 1930-1939 1940-1949 1950-1959 1960-1969 1970-1979 1980-1989 1990-1999

World War Women's Great World War Hydrogen JFK, Martin Vietnam Mikhail Internet,I, Triangle Suffrage, Depression, II, Adolf Bomb, Luther King War, Gorbachev, Nelson

Shirtwaist King Tut's Mohandas Hitler, Pearl McCarthyis Jr., Munich Mount St. Mandela,Factory, the Tomb, Gandhi, Harbor, m, Korean Eichmann Olympic Helens, OperationTitanic, Mussolini, J. Empire Manhattan War, Color Trial, Berlin Games, AIDS, Pac- DesertRussian Edgar State Project, TV, Polio Wall, Cuban Watergate, Man, Storm,

Revolution, Hoover, Building, Chuck Vaccine, Mt. Missile Abortion, Personal Waco, O.J.Mata Hari, Mein Kampf, Amelia Yeager, Everest, Crisis, Draft Patty Computers, Simpson,Prohibiton Monkey Earhart, Berlin Airlift, Disneyland, Protests, Hearst, Pol Ethiopian Oklahoma

Trial, Nazis, Apartheid, Rosa Parks, Charles Pot, Star Famine, CityCharles "Monopoly," Communist Sputnik Manson Wars, Exxon Bombing,

Lindbergh the China Disco, Valdez PrincessHindenburg Margaret Diana, Y2K

Thatcher

Generational Overview

Adapted from Cam Marston at http://www.generationalinsights.com

Generational Differences

Adapted from © VisionPoint Products, Inc.

Today’s Reality… Are we ready?

By 2025 - 50% of workforce would be Gen Y- 25% of workforce would consist of Gen Z or Tech Savvy Google Skids

TIMELINETechnology infl uencing Generations…

Technology… Where are we headed?

G E N E R A T I O N S A T W O R K 1 3

Unique Cohort Traits

Multi – Generations…. Unique TraitsCareer Goals• Silent Generation Build a legacy• Baby Boomers Build a stellar career• Gen X Build a portable career• Millennial / Gen Y Build parallel careersBalance• Silent Generation Work more important• Baby Boomers Need to find “ me” time• Generation X Need balance now, not at retirement• Millennial Work is not everythingFeedback• Silent Generation Say little , do much.• Baby Boomers Lots of feedback, but infrequently.• Genera5on X Lots of feedback, but frequently and

less formally.

• Millennial Need to know now!

G E N E R A T I O N S A T W O R K 1 9

WORKING ACROSS GENERATIONS

Principles for Leading Multi –Generational Workforce… Are you doing it?

Afraid to ChangeCoaching

Loyalty

Organizational Politics

Expectations from Job

Family, Self Respect, ValuesRespect

Learn

Trust

Expectation from Leader

DON’T

Stereotype (e.g., judging your colleagues’ capabilities by what they wear and what their work hours seem to be).

Ridicule or make derogatory remarks like “dinosaur,” “bureaucrat,” “slacker,” or “kid.”

Miss opportunities to improve communications and strengthen relationships.

Make assumptions that every member of any given generation thinks or behaves exactly alike.

Tips for Working Across Generations