lee bryant,postshift - building socially calibrated businesses
Post on 20-Aug-2015
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What is the Role of HR in Building More Social Businesses?
POST*SHIFT LEE BRYANT
POST*SHIFT - FOUNDRY / ADVISORY / VENTURES
The clue is in the name...
Humans (and some ducks) are resourceful, not resources
We went too far with the idea of scientific management
From hiring onwards, we are managing talent poorly
From hiring onwards, we are managing talent poorly
From hiring onwards, we are managing talent poorly
Process & structure can be barriers to getting things done
Trust is cheaper (and more effective) than control
Beyond Taylorism: productivity has gone quantum
Meanwhile, what is HR doing?
Meanwhile, what is HR doing?
Yet there are so many potential areas for HR to shine
Social Business: potentially transformational, but software alone cannot do the job
Social business is not just a technology solution...
But new tech & sharing culture create new possibilities
We now have many alternatives to cascading hierarchy
Some examples of extraordinary organisational structures thatalready exist:
Morning Star: efficiency through self-management
Kyocera: de-centralised ‘amoeba management’
Haier: another successful, adaptive Asian challenger
The Valve story: no management required
The Valve story: no management required
The Valve story: no management required
“Valve has no formal management or hierarchy at all ... Now, I can tell you that, deep down, you don’t really believe that last sentence. I certainly didn’t when I first heard it. How could a 300-person company not have any formal management?”
“... it takes new hires about six months before they fully accept that no one is going to tell them what to do, that no manager is going to give them a review, that there is no such thing as a promotion or a job title or even a fixed role...”
“... it is their responsibility, and theirs alone, to allocate the most valuable resource in the company – their time – by figuring out what it is that they can do that is most valuable for the company, and then to go do it.”
How do we get there from here?
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Protected spaces provide a low-risk starting point
Services GOV.UK performance Transactions Explorer
Performance ALPHA
Driving and transport Benefits
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Passports, travel and living abroad Education and learning
Working, jobs and pensions Housing and local services
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Citizenship and life in the UK
Services and information
How government works
Worldwide
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Announcements
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Departments
Topics
Publications
Help Cookies Contact Cymraeg Built by the Government Digital Service
© Crown Copyright
GOV.UK overview Departments and policy
Is there anything wrong with this page?
All content is available under the Open Government Licence v2.0, except where otherwise stated
GOV.UK performance
Departments and policy
Web traffic
Content
Departments and policy content had 1.46million visitors last week, a decrease of 2%from the week before
Weekly unique visitorsUnique visitors per week to departments and policy
Source: Google Analytics
4 May 18 May 1 June 15 June 29 June 13 July 27 July 10 Aug 24 Aug 7 Sept 21 Sept 5 Oct 19 Oct0
0.5m
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Top policies last weekTop 10 most viewed policies on GOV.UK
Policy Views Policy Views
1. Helping people to buy a home DCLG - Updated 8 October 2013
12.2k 6. Helping people to find and stay in work DWP - Updated 8 August 2013
4.23k
2. Simplifying the welfare system and making surework pays DWP - Updated yesterday
10.9k 7. Making the State Pension simpler and fairer DWP - Updated 8 August 2013
4.15k
3. Increasing the use of low-carbon technologies DFT - Updated 20 September 2013
8.35k 8. Providing effective building regulations so thatnew and altered buildings are safe, accessibleand efficient DCLG - Updated 20 August 2013
3.85k
4. Helping households to cut their energy bills DCLG - Updated 17 October 2013
5.40k 9. Reducing and managing waste Defra - Updated yesterday
3.43k
5. Reducing obesity and improving diet DH - Updated 25 March 2013
4.31k 10. Creating a fairer and more equal society DCMS - Updated 30 April 2013
3.33k
Source: Google Analytics
Filter:
Data sourcesGOV.UK engagement criteria measured with Google Analytics
News engagement criteriaUser spends at least 30 seconds on the page, or clicks on a link within the bodyof the page.
chart table
Recent news Policies
Content explorerExplore how different pieces of department and policy content wereused last week.
1116 recent news items (76 in chart view)News items updated in last 2 months; items with fewer than 1000 views not shown
keyword or title
Less engaged More engaged14% 85%
Fewer views
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Size of items based on number of views Colour of items based on engagement level
Leadership is even more vital, but management is not
This is not your father’s ‘change programme’
Fractal structures and resilience at scale
A strong social fabric is needed for ‘tight & loose’ to work
Why is this not job #1 for HR professionals today?
Credits and references
Images:
http://i.imgur.com/5mHPnj9.pnghttp://www.thepoke.co.uk/2013/09/25/contest-over-here-is-worlds-coolest-duck/njmlc4n/http://www.flickr.com/photos/tinkerszone/3948664111http://i.imgur.com/Qr3xx.jpghttp://www.flickr.com/photos/lancefisher/4704384949http://www.flickr.com/photos/featheredtar/2302651444http://www.flickr.com/photos/dce76/159422716http://www.flickr.com/photos/davegray/8194170066http://www.flickr.com/photos/67705205@N00/790277620http://weareus.co.uk/portfolio/human-chicken http://www.flickr.com/photos/davegray/8194170066/ http://www.current.com.au/2012/09/26/article/Haier-Learning-An-inside-look-at-Haiers-short-marriage-to-Fisher--Paykel/NFZBKHSEQP
Other references:
http://pro.gigaom.com/blog/a-major-wave-of-hr-software-buying-going-on-but-its-just-a-repeat-not-a-revolution/http://www.forbes.com/sites/jeannemeister/2013/01/03/2013-the-year-of-social-hr/ http://blogs.valvesoftware.com/abrash/valve-how-i-got-here-what-its-like-and-what-im-doing-2/
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