how to interact with customers
Post on 08-Aug-2015
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How To Interact with CustomersBY ERIC THOMASON
Using Technology Use Social Media
◦ Facebook◦ Twitter◦ YouTube
Have a Website◦ Have a Chat feature◦ Have a Blog
Surveys◦ Use sites like Surveymonkey.com
Constant Communication Phone follow ups
◦ Check ups on customers that use your product or service
E-mail blasts◦ Send emails about upcoming specials and sales◦ Send coupons for products and services that
they use frequently
E-Newsletters◦ Talk about what news with the company
Personal Interaction Open Houses
◦ You get to know your customer base better
Charity Events◦ Get a new customer base◦ It also show that you care about them
Customer Personalization◦ Find their interest◦ Find their confront level
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