how can we help you? annandale business services

HOW CAN WE HELP YOU?

ANNANDALEBUSINESS SERVICES

MONEY Tuition – Non-Tuition – Refunds – MORE!

PARKING Permits – Citations - Appeals

NOVA CARD (ID) Issuance & Replacements

RISK MANAGEMENT Incident Report Review

CONTRACTS Bookstore – Cafeteria - Vending

NEW FACULTY ORIENTATIONBIZ SERVICES OVERVIEW

NEW FACULTY ORIENTATIONBIZ SERVICES OVERVIEW

MONEY

The Business Offi ce receives and deposits:TUITION PAYMENTS

Student, Corporate & Third Party payments

NON-TUITION PAYMENTS Student services, event & much more

PARKING RELATED FEES Permits, Citations, Event Parking

BIZ SERVICES OVERVIEWMONEY

Refunding Money (or Forgiving Debt) via “LEX” request:LEX = “Letter of Exception”

Student asks the Biz Mgr. to consider giving them a refund or forgive a debt

5 CRITERIA FOR CONSIDERATION Medical Emergency, Death, Mobilization, College

Error, Financial Hardship

CASE BY CASE One size does NOT fit all!

BIZ SERVICES OVERVIEWMONEY - “LEX" REQUESTS

How to avoid “College Error”:DOUBLE CHECK YOUR SYLLABI

Are the Census Dates correctly listed? Were you clear about attendance or participation thresholds?

CHECK PUBLICIZED INFO Are all important online/print dates and information

correct?

CLASS ROSTER CHECK UP Is Sally REALLY supposed to be in your class? Are you

sure??

“FORCE ADDS” Run it by student services first

BIZ SERVICES OVERVIEWMONEY - “LEX" REQUESTS (CONT’D.)

NEW FACULTY ORIENTATIONBIZ SERVICES OVERVIEW

PARKING

How to avoid meeting our friendly Parking Enforcement Marshals:FACULTY/STAFF PERMITS – “A + B” LOTS

Your NOVA Parking permit is your golden ticket; you can park in virtually any space on Campus

DON’T PARK IN LOADING ZONES Not covered by your permit (Not an A or B area)

HANG UP YOUR HANGTAG! Easy to forget, but be sure to display your provided

hangtag before you exit your vehicle (and take it down before you drive!)

Can also be placed face-up on dashboard

BIZ SERVICES OVERVIEWPARKING

“FUN” Hangtag facts:ORDER ONLINE

Only available to order online, ships within 5-7 days. Issues with online ordering? See us in the Parking Offi ce

UP TO THREE You can register up to 3 cars to your hangtag, though

you’re the only one that can drive them in. Great for rental/loaner cars!

WHAT’S LOST CAN BE REPLACED AN Parking Offi ce (1st floor CA Building) can re-issue

you a lost permit (after processing fee!)

BIZ SERVICES OVERVIEWPARKING – YOUR HANGTAG

What you should know about “other” parking:STUDENTS = B-Lots or Garage Only

Students will be ticketed for parking in A lot areas w/o a valid hangtag or pass. They may also use the hourly parking garage

VISITORS = “Hourly” Garage or Authorized Pass Visitors may park in the lower garage levels at an

hourly rate. Some visitors may receive temporary parking passes upon request. Parking Offi ce and Biz Manager must approve in advance

CONTRACTORS = See Parking Offi ce Need to schedule a contractor visit? Talk to the

Parking Offi ce about requesting for temporary access

BIZ SERVICES OVERVIEWPARKING – STUDENT & VISITOR PARKING

NEW FACULTY ORIENTATIONBIZ SERVICES OVERVIEW

NOVA CARD

PICKUP AT THE PARKING OFFICE All you need is your EmplID and a Gov’t issued ID

EMPLID PRINTED ON CARD Never forget!

ADD FUNDS FOR ALTERNATE PAYMENT FORM You can add money to the card and use it all around

Campus; Bookstore, Euro Café, Vending machines Can add funds online or at the Parking Offi ce

DOOR ACCESS You can use it to swipe into buildings in which you

have accessMEDICAL CAMPUS GARAGE

Swipe in at the MEC

BIZ SERVICES OVERVIEWNOVACARD

NEW FACULTY ORIENTATIONBIZ SERVICES OVERVIEW

RISK MANAGEMEN

T

Regarding Incidents/Injuries on Campus:CONTACT CAMPUS POLICE

If you are injured, ask someone to contact Campus Police for you; If you witness an injury, please contact Campus Police directly

FACULTY & STAFF If you’re injured, contact HR as soon as possible to

begin Workman’s Comp process STUDENTS & VISITORS

The Incident Report Form (105-088) should be filled out and submitted to Business Manager as soon as possible

BIZ SERVICES OVERVIEWRISK MANAGEMENT

NEW FACULTY ORIENTATIONBIZ SERVICES OVERVIEW

“HOW CAN WE

HELP YOU?”

Additional Questions?BUSINESS OFFICE HELP

First Floor CA – 104 Business Offi ce # 703-323-3132 (2-3132) anbusinessoffi ce@nvcc.edu

PARKING OFFICE HELP First Floor CA – 103 (right next door!) Parking Offi ce # 703-323-4267 (2-4267) anparking@nvcc.edu

NOVACARD OFFICE HELP # 703-323-3210

BIZ SERVICES OVERVIEWHOW CAN WE HELP YOU?